Is parking available at the property?

Yes, self-parking is available on-site for a fee of AUD 15 per day, which includes in/out privileges. Guests must contact the property in advance to reserve parking due to limited availability.

Does the property allow pets?

Yes, pets are allowed with a fee of AUD 50 per pet per night, and a maximum of two pets is permitted. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for an additional fee, and arrangements should be made in advance.

What accessibility features does the property offer?

Accessibility features include step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Wollongong, within a 10-minute walk of Crown Street Mall and Wollongong Hospital. It is approximately 1 mile from WIN Stadium and WIN Entertainment Centre.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under the age of 18 when staying with an adult. Cribs (infant beds) are available for AUD 20 per night.

What are the policies regarding extra beds and cribs?

The property offers cribs (infant beds) for a fee of AUD 20 per night. Rollaway or extra beds are not available. Advance request for cribs is recommended.

Mantra Wollongong Aparthotel Accommodation

Average nightly price at Mantra Wollongong by month, last 12 months (USD)
Month	Average price
January	$178
February	$178
March	$162
April	$140
May	$147
June	$167
July	$135
August	$148
September	$143
October	$230
November	$160
December	$170

What guests think

Mantra Wollongong offers spacious, apartment-style stays in a convenient spot near transport and shops, with friendly staff and pet-friendly options, but reviews repeatedly note an aging property with inconsistent maintenance and cleanliness.

Common issues include worn furnishings, unpleasant odors, variable housekeeping, air-con not working or absent in bedrooms, a single very slow lift, and on-site parking that often incurs a fee or feels limited. The location suits hospital visits or rail access, and in-room kitchens and laundry help with self-catering, though some report street or train noise. Expect a convenient base with uneven upkeep rather than a polished stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but frequently comes with an extra fee and can feel limited or tight. The building has a single lift that is very slow and, on occasion, out of service; pet-friendly options are offered.

Related guest reviews

10

Sailesh

Dec 17, 2023

·

Stayed 1 night

Great Location. The lift takes ages to go up and down

10

Wijitha

Jun 21, 2025

·

Stayed 1 night

The reception staff was excellent. In premises car parking was available for an additional charge of extra $15. The room was clean however 0100 when i went to toilet there were two large cockroaches running around.

2

Chloe

Mar 22, 2023

·

Stayed 1 night

My family and I stayed at Mantra Wollongong for 1 night as part of a family road trip. When we arrived at the front of the hotel by car, there was nowhere to stop the car so I had to park a block away and walk to the entrance. The receptionist was very quick to check us in and charge my card. After all the paperwork was signed (and my card charged for the full price), she said “Oh, by the way, I’m sorry but the only elevator in the building is broken, so you’re going to have to use the stairs.” Our room was on the 6th floor. I asked her, “You mean we have to bring our luggage up 6 floors by stairs?” To which she replied “Yes, we’re fully booked, I’m sorry but there’s nothing we can do.” There was no offer of any compensation, not even a 10% discount or bottled water. Still, my sister and I, both in our late 30s, lugged 2 x 20kg suitcases and 2 small ones up 6 floors via dusty and stuffy fire stairs. When we finally reached the room, NONE of the 4 key cards worked. NONE. So I had to go all the way back down again to get replacement key cards, and walk up the 6 floors again. All this on a 36 degrees day. On top of all this, the 2 bedroom apartment was advertised as air-conditioned, but there was only 1 aircon unit in the living room. The 2 bedrooms had no aircon. The ‘eco-friendly’ body wash and shampoo pump bottles provided were half-full and extremely diluted from spending months under the shower spray, and just didn’t feel sanitary at all. All this for $400/night.

2

Karen

Jan 22, 2025

·

Stayed 3 nights

I walked into my room, found some type of disgusting stains all over the lounge and cushions. The property smells, is old and dirty. There is one lift that takes forever to get up and down. The room itself is awful. Bare and old with very little in it - just large open void. I left the property immediately upon walking into my room and changed to another hotel. A definite hotel to avoid. Looks nothing like the photos online.

10

Tania

Feb 12, 2025

·

The pet friendly unit was absolutely great! All rooms/bathroom/balcony very spacious with separate lounge area. A nice view out to the distant mountains and not too loud from traffic and quiet. Loved the fully equipped kitchen and also bathroom had a washing machine/dryer with plenty of room on the balcony to dry items on a rack provided also. Can walk into the Centre of Wollongong to all of the main shops. Everything very nearby, perfect for us as we were meeting up with family in the area. A very acceptable price also that we were very happy with. Only issue is you do need to walk your doggie down a few levels in the lift and there is not too much grassy areas for them to relieve themselves so you need to walk along some side streets. Parking is limited and you need to pay $15 per night undercover on property and there is a $80 dog fee per stay that I did not realise at the time until I got there. All in all very happy with our 5 night stay there.

4

Isadora

Dec 2, 2025

·

Stayed 2 nights

Far from a 4-star hotel. Everything is old and in very poor condition. The carpet smells like sweaty feet, the microwave is yellowed and doesn’t even work, and the fridge is damaged. They even have on-site parking and still dare to charge us per night.

6

Carly

Mar 8, 2025

·

Stayed 1 night

The Mantra is convenient to everything and check in was easy. Unfortunately the unit was very rundown. The lounge was very stained and the furnishings and carpet very worn. The carpark is quite tight to exit if you have a large vehicle. I also was placed in an accessible apartment which was fine however if I’d been in a wheelchair there is absolutely no way i could have accessed the bedroom as the lounge was only about 50cm from the door. There was also a strong smell of cigarettes in the apartment and no tea towels.

10

Jovy

Oct 6, 2025

·

Stayed 1 night

The 2 bedroom we had for the night was comfortable and well maintained. Although we could see marks and scratches on the furniture, the unit was clean and the carpet seemed new. Best of all, it is a pet friendly hotel which is rare in Australia, sadly. Our baby Shiba loved her stay. Thank you for being so accommodating to families with pets. We will be back.

8

David

Jan 26, 2025

·

Stayed 2 nights

Overall a pleasant stay and very quiet. The superior apartment was a very good size, but the single shower was small. No bath. Only given limited towels. Kitchenette was excellent. Staff were good. The one small lift was terribly slow - really slow.

8

Ante

Jan 10, 2024

·

Stayed 1 night

Very limited parking.

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Cleanliness

Feedback is mixed, with many reports of strong odors, stains, mold and pests, and housekeeping misses, alongside some mentions of clean rooms. Overall standards feel inconsistent and below expectations for the price.

Related guest reviews

4

Kathryn

Jan 19, 2023

·

Stayed 2 nights

Overall the room was dirty, stains on the rug, floor had food crumbs, curtains ripped and one curtain missing, couch was dirty

4

Richard

Nov 23, 2025

·

Stayed 1 night

Beds were comfy. Good room amenities, parking & location. But the room smelled extremely bad. We had to sit outside. Asked for a room change but they were fully booked. I had to request an air-freshener & they have me a spray bottle which said it was floor cleaner. Unimpressed & won't be back.

4

Emily

Jun 17, 2025

·

Stayed 2 nights

Very outdated and dirty. There was fake eyelash stuck to the bin from the people before me. Bed was too singles pushed together and the mattress was bright yellow. Very unclean. The elevator takes a very long time. The size of the room was the only positive about the property but unfortunately due to the cleanliness we won’t be back.

8

Julie

Sep 7, 2025

·

Stayed 1 night

Foyer was nice & clean. Check in & out was easy. Spacious room. Mouldy curtains in room which is concerning from a health perspective. Vanities need an upgrade.

10

Wijitha

Jun 21, 2025

·

Stayed 1 night

The reception staff was excellent. In premises car parking was available for an additional charge of extra $15. The room was clean however 0100 when i went to toilet there were two large cockroaches running around.

2

Richard

Jan 29, 2024

·

Stayed 4 nights

Apart from a good sized apartment, this property is a detriment to Accor hotels: a brand and loyalty killer. Cleanliness is awful and you get the dirty feel from the moment you arrive, park your car & walk the hallway. The expectation is already set and upon entering the room, that expectation becomes reality - paint peeling on window ledges, mould on window ledges, mouldy shower tiles, soap scum on shower tiles, cobwebs galore, heavily stained furniture, moisture damaged vanity laminate, stained carpets, stained walls. Hold every glass up to the light and you’ll see nothing clean and possibly the previous guests lipstick stains (like we did). I’d be embarrassed if I were the Hotel Manager and this was the product I was selling. Stay elsewhere in Wollongong, won’t be hard to find better.

2

Clarissa

Apr 16, 2024

·

Stayed 1 night

rooms felt very dated and unclean, sheets stained.

2

shayarne

Aug 26, 2024

·

Stayed 2 nights

My stay at the mantra was disappointing and disgusting say least, the room was extremely dirty. There was blood stains and other stains of God knows what on the doona. There was dirt and debris around the unit. The floors in the bathroom were sticky and there were cobwebs on the windows. We had nothing but troubles with the entrance gate into the parking lot often it would not work and if it didn’t, we’d have to wait many minutes or walk up to request the front desk open it. The bed was unbearably uncomfortable and due to these factors we cut our stay short and drove home 3 1/2 hours at 11pm because we could bare spending another night there. whilst the staff were lovely, this does not equate for the distressing negative we incurred.

4

Isadora

Dec 2, 2025

·

Stayed 2 nights

Far from a 4-star hotel. Everything is old and in very poor condition. The carpet smells like sweaty feet, the microwave is yellowed and doesn’t even work, and the fridge is damaged. They even have on-site parking and still dare to charge us per night.

2

Anne

Oct 18, 2023

·

Stayed 5 nights

Poor cleanliness, stained blanket, unit very tired and run down marks on walls.We were very disappointed with the accommodation. I would not recommend this property, which is a very poor reflection of the Mantra brand.

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Rooms

Apartments are spacious and functional with kitchens and balconies in some units. Decor and fittings are dated with various maintenance issues; air-conditioning is often only in living areas or unreliable, some street/train noise occurs, and kitchens can be sparsely equipped.

Related guest reviews

6

Tanja

Nov 16, 2025

·

Stayed 1 night

Although clean the rooms need renovations. Painting, regrouting, changing vanities, etc. looks very tired. But apartment is spacious, with a balcony. in an ok location. Building site next door so may be noisy during the week.

8

Prachi

Aug 19, 2025

·

Stayed 5 nights

Good size apartments with all amenities provided. The rooms are a bit dated and would benefit from a reno. Otherwise, does the job and ok for a short stay.

4

Celeste

Mar 23, 2025

·

Stayed 2 nights

This is really more a 2-3 stars property. In general the property is run down and looked tired and worn out. It was previously an apartment block that was bought and converted into a ‘hotel’. There’s wall patches that wasn’t properly done and paint coming off the joinery. We noticed a spider in the toilet and the vents sound like a machine. The rooms are not air-conditioned which isn’t up to par given the price and 4 star rating on Google. I think it here needs to be a lot of adjustments (lower) to reflect the true quality/value/type of the accommodation.

8

Russell

Sep 16, 2025

·

Stayed 12 nights

It was convenient to shops and restaurants. A little noisy with cars and sirens. Being self contained was a saving on not having to eat out.

10

Vicki

May 6, 2025

·

Stayed 2 nights

The hotel was clean and spacious for 2 couples. Saturday night was very noisy from cars racing in nearby streets. This started about 10pm. Had to sleep with earplugs

6

Barbara

Mar 30, 2025

·

Stayed 2 nights

No air con or fan in bedroom. Rubbish left on common hallway tables for our 2 day stay. Room not serviced even though sign out. Drips down front of dishwasher and stove and coffee/tea leaves not cleaned from behind the caddie from last guests.

6

Jacquelyn

Feb 11, 2025

·

Stayed 1 night

I booked apartment with full kitchen, very limited utensils, only one pot which was gravey size, two non stick frypans in bad condition, damaged Teflon so not safe to use, no serving bowls or spones, Rangehood broken, TV didn't work and tolit seat broken.

2

Karen

Aug 5, 2024

·

Stayed 1 night

There is a terrible stench as you get out of the lift on level 3 which gets worse as you enter the room. It smells very much like wet carpet. Or perhaps it’s very old and disgusting carpet. The room is simply awful. Bland and empty - makes me think it’s what a jail cell would look like. Cheap rug, cheap dirty table. Nothing nice about it at all. Perhaps a nice standing lamp in the empty space could help slightly. Was kept awake at night by the train noise. Would unfortunately never come back.

8

Lars

Dec 23, 2025

·

Stayed 1 night

Mycket bra personal. Rummen var bra men AC funkade inte i första rummet. Vi blev flyttade till ett annat. Stort plus att det ganns tvättmaskin och torktumlare på rummet.

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8

John

Jul 7, 2025

·

Stayed 1 night

Excellent staff & spacious apartment, just a little tired and minimal amount of basic appliances, cookware and utensils provided.

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Service

Staff are generally friendly and check-in is easy. However, guests report occasional check-in delays, limited follow-up or compensation when issues arise, and housekeeping or replenishment only provided after asking.

Related guest reviews

10

Tracie

Jul 17, 2025

·

Stayed 2 nights

Happy with our choice to stay at Mantra Wollongong. Good location and easy access to motorway. Staff were friendly.

8

Bev

Oct 29, 2024

·

Stayed 1 night

Staff member at reception was in training and was not able to answer some of our questions

6

Kristy

Oct 11, 2024

·

Stayed 2 nights

We stayed for two nights and paid extra for second night but did not get our room cleaned or fresh towels until we went and asked

2

Chloe

Mar 22, 2023

·

Stayed 1 night

My family and I stayed at Mantra Wollongong for 1 night as part of a family road trip. When we arrived at the front of the hotel by car, there was nowhere to stop the car so I had to park a block away and walk to the entrance. The receptionist was very quick to check us in and charge my card. After all the paperwork was signed (and my card charged for the full price), she said “Oh, by the way, I’m sorry but the only elevator in the building is broken, so you’re going to have to use the stairs.” Our room was on the 6th floor. I asked her, “You mean we have to bring our luggage up 6 floors by stairs?” To which she replied “Yes, we’re fully booked, I’m sorry but there’s nothing we can do.” There was no offer of any compensation, not even a 10% discount or bottled water. Still, my sister and I, both in our late 30s, lugged 2 x 20kg suitcases and 2 small ones up 6 floors via dusty and stuffy fire stairs. When we finally reached the room, NONE of the 4 key cards worked. NONE. So I had to go all the way back down again to get replacement key cards, and walk up the 6 floors again. All this on a 36 degrees day. On top of all this, the 2 bedroom apartment was advertised as air-conditioned, but there was only 1 aircon unit in the living room. The 2 bedrooms had no aircon. The ‘eco-friendly’ body wash and shampoo pump bottles provided were half-full and extremely diluted from spending months under the shower spray, and just didn’t feel sanitary at all. All this for $400/night.

6

Roger

Jan 19, 2025

·

Stayed 1 night

Hotel was ok , lift was very slow! Our room was not ready at 1pm , could not check in , the tv in main room was rubbish could only watch channel 10 and ABC have stayed in many Mantra Hotels , with much better TV options, it is 2025, sure they can do better!!

8

Kathleen

Mar 31, 2025

·

Stayed 1 night

Good for our purpose. Large lounge dining area. Comfortable beds. Staff good too

6

Nicholas

Jan 16, 2025

·

Stayed 1 night

Room was not ready at time of check in No toilet paper in the room Bin lids dirty Oven door dirty Cleaner had to check that there was no toilet paper in bathroom before issuing us with two rolls

10

Karlin

Jan 23, 2023

·

Stayed 1 night

Friendly staff, easy check in, happy with everything.

10

Alaa

Dec 8, 2023

·

Stayed 3 nights

helpful reception, clean, city centre, parking

10

Dale

Feb 1, 2025

·

Stayed 1 night

The last few week, slowly been making my way down the Coast from Qld to lower Vic By far, the best value hotel I have stayed at on this trip! Great room sizes, comfy beds, amazing shower water pressure, full kitchen and so clean with freezing cold air con Reception staff, two younger ladies - both where exceptional in there service and heard someone else compliment them as well Parking - onsite, safe and secure! Definitely will be booking there again in the future

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Location

Convenient for trains, shops and the hospital, with easy road access. Less ideal for beach-focused stays, and some guests note street or train noise.

Related guest reviews

10

Candyce

Sep 29, 2024

·

Stayed 1 night

Very clean, comfortable and quiet. Excellent location within walking distance to trains, shops and beach.

10

Tracie

Jul 17, 2025

·

Stayed 2 nights

Happy with our choice to stay at Mantra Wollongong. Good location and easy access to motorway. Staff were friendly.

6

Aldo

Nov 11, 2024

·

Stayed 1 night

Not the best location if you want to enjoy the beach and the local cousine.

8

Leonard

Jul 26, 2025

·

Stayed 1 night

Good place to stay. Close to Centre of Wollongong as well as Hospital. Defiantly will use again.

8

Michelle

Mar 2, 2024

·

Stayed 3 nights

Great sized apartment style 2 bedroom with kitchen. Older beds and furniture but reasonably clean. Staff are wonderful and helpful. Location Right opposite station good if you have a car as shopping on other side

8

Danielle

Apr 20, 2025

·

Stayed 2 nights

Mantra is well located close to the train station and Wollongong central. It also has free parking and the rooms are good. Internet is very weak.

8

Alison

Feb 22, 2025

·

Stayed 1 night

We were a family of 4 and had a one night stay at the Mantra. It ticked all the boxes. It is on a main road so the surrounds are particularly picturesque but it was quiet and had plenty of street parking. We'd definitely go back as it was good value relative to other accommodation options in the Gong

8

Ashlee

Apr 18, 2025

·

Stayed 1 night

Ok, need’s some renovations. Room was spacious and location was close to shops.

8

Pauline

Oct 7, 2024

·

Stayed 2 nights

Short drive to beach

6

Dan

Jan 1, 2025

·

Stayed 2 nights

Nice rooms and easy parking, but the location wasn’t the best. Some sort of industrial site next door. Probably best for a business trip, not a fun weekend away.

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Dining

Not enough information in reviews.

Related guest reviews

2

Lisa

Oct 8, 2025

·

Stayed 1 night

This property is very disappointing. Has not been maintained or cleaned. Ripped curtains throughout old furniture with scratches dirty bathroom. No breakfast facilities. Charging top dollar. Not up the Accor standard. Makes me think twice about booking any of their other hotels.

8

Russell

Sep 16, 2025

·

Stayed 12 nights

It was convenient to shops and restaurants. A little noisy with cars and sirens. Being self contained was a saving on not having to eat out.

8

nancy

Jan 9, 2025

·

Stayed 7 nights

Good position. Friendly helpful staff. Kitchen could use more cutlery and a fry pan .

4

kushi

Jan 30, 2023

·

Stayed 2 nights

The room was not clean- coffee table, kitchen and bathrooms were dirty. No milk provided. Not enough cutlery/ crockery/ napkins/ etc.

6

Jacquelyn

Feb 11, 2025

·

Stayed 1 night

I booked apartment with full kitchen, very limited utensils, only one pot which was gravey size, two non stick frypans in bad condition, damaged Teflon so not safe to use, no serving bowls or spones, Rangehood broken, TV didn't work and tolit seat broken.

8

David

Jan 26, 2025

·

Stayed 2 nights

Overall a pleasant stay and very quiet. The superior apartment was a very good size, but the single shower was small. No bath. Only given limited towels. Kitchenette was excellent. Staff were good. The one small lift was terribly slow - really slow.

6

Natalie

Sep 22, 2024

·

Stayed 2 nights

A comfortable but dated apartment hotel. Very good beds; poorly equipped kitchen and a noisy fridge. Lovely staff; good communication. Overall, the property can do with an update and improvement in amenities.

8

John

Jul 7, 2025

·

Stayed 1 night

Excellent staff & spacious apartment, just a little tired and minimal amount of basic appliances, cookware and utensils provided.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $237	11 $156	12 $137	13 $189	14 $224
15 $117	16 $133	17 $133	18 $134	19 $134	20 $181	21 $284
22	23	24 $135	25 $134	26 $178	27 $221	28 $321
29 $116	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1 $123	2 $128	3 $139	4 $188	5 $234
6 $118	7 $119	8 $123	9 $128	10 $128	11 $137	12 $185
13 $118	14 $118	15 $123	16 $120	17 $120	18 $140	19 $210
20 $139	21 $128	22 $152	23 $155	24 $214	25 $218	26 $241
27 $238	28 $241	29 $241	30 $210	31 $370

Mantra Wollongong

Prices for Mantra Wollongong

Monthly average prices

About this property

Location

Room options

Deluxe Apartment, 1 Bedroom, Balcony

Superior Apartment, 1 Bedroom, Balcony

Superior Apartment, 1 Bedroom

Superior Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony

Guest reviews of Mantra Wollongong

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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