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Mantra Wollongong - Reception

Mantra Wollongong


Amenities

  • Parking

  • Non-Smoking Rooms

  • Safe-Deposit Box

  • Golf Course (nearby)

  • Luggage Storage

  • Designated Smoking Area

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Property description

This smoke-free aparthotel was built in 2008.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Mantra Wollongong offers spacious, apartment-style stays in a convenient spot near transport and shops, with friendly staff and pet-friendly options, but reviews repeatedly note an aging property with inconsistent maintenance and cleanliness.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Dated

Service

Friendly

Location

Convenient

Dining

Unknown

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10

Cheryl

IAN-logo

3 weeks ago

·

Stayed 2 nights

Easy and very postive experience
Easy and very postive experience

2

Nasrin

IAN-logo

Mar 7, 2026

·

Stayed 1 night

Unfortunately, we had a very disappointing experience at this hotel. The room had an unpleasant smell, the fridge was not working, and the carpet was very dirty. The cabinets were outdated and the overall condition of the room did not feel clean. The air conditioner was located only in the hallway, so both bedrooms were extremely hot. The area was also very noisy, and we were unable to sleep properly. Because of the cleanliness concerns, we didn’t feel comfortable using most of the facilities in the room. Communication was good by email Not by phone .
Unfortunately, we had a very disappointing experience at this hotel. The room had an unpleasant smell, the fridge was not working, and the carpet was very dirty. The cabinets were outdated and the overall condition of the room did not feel clean. The air conditioner was located only in the hallway, so both bedrooms were extremely hot. The area was also very noisy, and we were unable to sleep properly. Because of the cleanliness concerns, we didn’t feel comfortable using most of the facilities in the room. Communication was good by email Not by phone .

6

John

IAN-logo

Feb 4, 2026

·

Stayed 4 nights

work site outside
work site outside

2

Charles

IAN-logo

Jan 29, 2026

·

Stayed 1 night

This is a very run down building that was purchased for complete reno inluding new beds and air-conditioning and painting, none have been started , bedding and air-conditioning was unacceptable for paying money(422)$ This a fraudulently behaviour on behalf of Mantra and hotels .com because they sell you a room with air condition but the hotel owners know that it doesnt work. So I ask you ? Isn't this selling something and getting paid but not honouring the commitment? The bed is ready for rubbish tip..ask the owners . They will tell you what they are doing .
This is a very run down building that was purchased for complete reno inluding new beds and air-conditioning and painting, none have been started , bedding and air-conditioning was unacceptable for paying money(422)$ This a fraudulently behaviour on behalf of Mantra and hotels .com because they sell you a room with air condition but the hotel owners know that it doesnt work. So I ask you ? Isn't this selling something and getting paid but not honouring the commitment? The bed is ready for rubbish tip..ask the owners . They will tell you what they are doing .

4

Sarah

WTF-logo

Jan 27, 2026

·

Stayed 1 night

Normally Mantra rooms are clean & modern. Mantra Wollongong was unfortunately very grotty from the time we entered reception to the time we left. Foyer needed a good sweep & mop, as did the elevator floor. Rooms were specious and beds comfortable, but lounges were stained, benches and furniture in need of a good wipe down, tiles in bathroom mouldy. The whole place needs a good refresh. I didn't realise the property allowed pets...saw 4 groups with large dogs taking them in and out of their rooms. We probably won't stay again unfortunately.
Normally Mantra rooms are clean & modern. Mantra Wollongong was unfortunately very grotty from the time we entered reception to the time we left. Foyer needed a good sweep & mop, as did the elevator floor. Rooms were specious and beds comfortable, but lounges were stained, benches and furniture in need of a good wipe down, tiles in bathroom mouldy. The whole place needs a good refresh. I didn't realise the property allowed pets...saw 4 groups with large dogs taking them in and out of their rooms. We probably won't stay again unfortunately.

6-10 Gladstone Avenue, Wollongong, New South Wales, Australia

Location

With a stay at Mantra Wollongong, you'll be centrally located in Wollongong, within a 10-minute walk of Crown Street Mall and Wollongong Hospital. This luxury aparthotel is 1 mi (1.6 km) from WIN Stadium and 1 mi (1.6 km) from WIN Entertainment Centre.

Crown Street Mall(0.4 miles)

Wollongong Hospital(0.5 miles)

Beaton Park Leisure Centre(0.7 miles)

Wollongong Town Hall(0.7 miles)

Wollongong City Gallery(0.7 miles)

Illawarra Performing Arts Centre(0.8 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:59

Before 10:00


Security deposit

AUD 100 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, parking is available on-site. Guests must contact the property in advance to reserve parking, and there is a covered self-parking fee of AUD 15 per day, which includes in/out privileges.


Yes, pets are allowed with a limit of 2 dogs less than 55 lbs per pet. A pet fee of AUD 50 per pet applies, varying based on the length of stay. Service animals are exempt from fees.


Check-in is from 2:00 PM until 11:59 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for an additional fee, and guests should contact the property in advance to make arrangements.

The property is centrally located in Wollongong, within a 10-minute walk of Crown Street Mall (0.6 km) and Wollongong Hospital (0.8 km). It is approximately 1 mile from WIN Stadium and WIN Entertainment Centre.


Children are welcome at the property. There is no charge for children under the age of 18.


Cribs (infant beds) are available for AUD 20.0 per night. Rollaway or extra beds are not available. Advance request for cribs is recommended.


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