Super 8 by Wyndham Albuquerque Downtown

Air conditioning worked perfect!!

Nice place. Nothing went wrong.

Bathroom room floor needed sweeping

Check-in was ok. We got to the room and there was a really heavy MOLDY small in the room. I washed my hands, and a huge COCKROACH came out of the drain. After that, the sink would not drain. I went to the front desk, and the guy said he was gonna send "maintenance." The maintenance guy was not dressed appropriately. His shorts and underwear were hanging off his behind, showing everything. He tried to use a small snake to clean it, the smell was getting worse. I went back to the front desk. I told him that the mold smell was getting worse, he said to wait and see if it can get cleaned and that's where the smell was coming from. Plus he stated that there were no more rooms available and he didn't want to cancel anyone. So I went back to the room. The smell was making me feel sick, I had my elderly mother with me and I didn't want her to get sick from the smell. So I again went back to the front desk and told him that, he just got kind of upset and grabbed his computer aggressively and said, OK! I'll move you and just close the room. He put us next door. We moved in and the smell was better. BUT... in the restroom, there was another big roach on the floor. I killed I and tried to flush it, the toilet would NOT flush.. i called the front again on my cellphone, because there was NO phone cord on the house phone. I told him about the toilet, he sighed heavy and brought a plunger. He flushed it and just watched the water overflow onto the floor. He brought 3 small towels.

We have called it an adventure, but not one we want to do again. The property was overall poorly maintained. The plumbing in the shower moved around; the bathroom sink stopper wouldn't open, so we used the sink minimally; the bathroom floor didn't look mopped; the floor seemed gritty; the lighting was grim; the curtains had adhesive labels holding holes closed; the air conditioner/heater was noisy; and we saw a roach 2x during the visit. Ugh. The decor did match the images online, but the reality was much more run down. Also, next to the interstate, we couldn't believe how many locals don't use mufflers. A lot of highway noise. Coffee was only available during the "free breakfast" 8-10 am and 1 waffle maker and packaged granola bars barely qualifies as a breakfast, especially since there was a long line for waffles. Just enough breakfast to justify saying they offer it on the internet. For about $170/night, I would expect so much better. While Super 8's aren't expected to be luxury; in my experience, they've met the basics. This Super 8 did not. Two positives: Bobby at the front desk was excellent to interact with, very friendly and helpful. Also, the bed was actually pretty comfortable. These kept it from being a single star. Since we had paid upfront, we stuck it out - called it an adventure, but we would never stay there again, nor would we recommend it to anyone.