Is parking available at the hotel?

Parking is available on-site, with limited uncovered spaces. The fee for extended parking is NZD 10 per day. Reservations are not required.

What breakfast options are offered?

Full breakfasts are available daily from 5:30 AM to 10:30 AM for a fee of approximately NZD 32 for adults and NZD 16 for children.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 5:30 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

A complimentary airport shuttle service is available 24 hours a day. Guests can arrange the transfer upon arrival at the property.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the hotel prior to arrival.

Where is the hotel located in relation to local attractions?

The hotel is located in Mangere, Auckland, just a 4-minute drive from Butterfly Creek and 8 minutes from Ambury Regional Park. It is approximately 2.5 km from Auckland International Airport.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is available for guests to use. Specific operational hours are not provided.

What are the policies for children staying at the hotel?

Children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of NZD 35 per night. Advance request or confirmation may be required for availability.

Heartland Hotel Auckland Airport - Comfortable Stay

Average nightly price at Heartland Hotel Auckland Airport by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$142
March	US$121
April	US$108
May	US$105
June	US$97
July	US$98
August	US$101
September	US$102
October	US$97
November	US$115
December	US$97

What guests think

Travellers pick Heartland Hotel Auckland Airport for its convenient location near the terminals, frequent complimentary airport transfers, and consistently friendly, helpful staff, making it a practical base for overnight stopovers and early or late flights.

Rooms are frequently spacious and quiet with comfortable beds, and housekeeping usually keeps things very clean. Common drawbacks include occasional pickup delays, dated bathrooms or shower over bath setups, noisy or ineffective air conditioning, weak water pressure, and a pool or hot tub that can feel cold or underwhelming. Breakfast and the on-site restaurant are convenient and often tasty, though some guests find the menu limited, prices high, coffee mediocre, and the industrial-area location offers few alternatives nearby. Expect a straightforward, well-run airport stopover with easy transfers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Free 24/7 airport transfers, on-site restaurant and bar, and ample parking are widely praised. The pool and hot tub exist but are sometimes cold, small, or not hot enough; a modest gym and guest laundry are mentioned.

Related guest reviews

10

Debra

22 Oct 2025

·

Stayed 1 night

Really great hotel with exceptional shuttle service. Excellent value.

10

Audrey

28 Dec 2024

·

Stayed 2 nights

Shuttle to airport, 24/7. Pool access.

10

Sharon

15 Oct 2025

·

Stayed 1 night

Brilliant shuttle - directions were clear – pictures up in no time and even dropped us precisely where we needed to be on returning to the airport. Rooms are a lovely large size, and everything was impeccably clean. The beds were comfortable, the bathroom was great. A nice bar downstairs to have a drink before bed - will definitely return.

10

Suzanne

7 Aug 2025

·

Stayed 1 night

Fabulous stay here, good sized rooms which is great to lay suitcases out. Free 24 hour hotel shuttle os a bonus. We also ate dinner at the restaurant which we enjoyed. Mid priced with a good menu.

10

Terry

23 Apr 2025

·

Stayed 1 night

Had a lovely stay. Room was good size for overnight stay. Fitness room was clean. Helpful staff to arrange early check-in. Complementary airport shuttle at 3:00am was on time and comfortable.

10

Ulf

22 Sept 2025

·

Stayed 1 night

Comfortable hotel with a regular shuttle to the airport.

10

Anand

29 Nov 2024

·

Stayed 2 nights

Great hotel. Close to airport. Shuttle takes you to nearby places. Mall etc

2

Kerma

23 Nov 2025

·

Stayed 1 night

Room location request was not provided. Pool was not heated: too cold to use. Hot tub was not clean and not hot. Restaurant was good.

10

Leen

14 Sept 2025

·

Stayed 1 night

Great for airport stays. Good restaurant and bar and regular shuttles to airport

10

D H

9 Dec 2025

·

Stayed 1 night

Very generous sized room and beautifully prepared. Nice welcome and easy parking. It was a very hot day and I really enjoyed a late afternoon dip in the lovely clean pool, and sitting poolside

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests report very clean, well-kept rooms and public areas. A few reviews note lapses such as musty smells or poor cleaning in isolated cases.

Related guest reviews

10

michael

17 Jan 2026

·

Stayed 1 night

Wonderful stay, staff outstanding, extremely clean and a ver comfortable bed. Breakfast was very good. Worth every penny and tv was google with all the apps and ultrafast internet.

2

Pri

26 May 2025

·

Stayed 1 night

Period stains in the toilet from previous guests. Couldn’t use the restroom due to this. Blood stains on the face towel. Poor hygiene. upon informing the staff, no actions taken. Was an overnight stay so managed, however this is completely unsanitary. If booking a stay please check prior and sight the room is clean enough to stay and require immediate assistance. Not impressed overall.

10

Karen

2 Mar 2026

·

Stayed 1 night

The staff were so welcoming and helpful. The hotel was very close to the airport and there was a complimentary shuttle. The room was spacious, spotless, with refrigerator, tea and coffee facilities and air conditioning. The breakfast was lovely with lots of choice for everyone. We had dinner and it was really amazing food I would highly recommend

10

Katrina

15 Nov 2025

·

Stayed 1 night

The check in was very efficient despite it being 1.45am. The room is clean, spacious and the bed is comfortable.

10

Amy

10 Nov 2025

·

Stayed 1 night

Spacious clean, quiet room. Comfortable lounge with library. Nice staff. Just an overnight stay but would be good for longer.

10

Dorin

5 Feb 2026

·

Stayed 2 nights

Great stay , clean quiet and great food

2

Desley

5 May 2025

·

Stayed 1 night

Great location to the airport with a fantastic included shuttle with friendly drivers. Our assigned room was dreadful as smelt musty and was so noisy as we were assigned ground floor opp the staff entry to the restaurant. Bed was uncomfortable and sheets didn’t feel fresh and crisp like they should in a motel. Very disappointing as our previous stay in a refurbished upstairs room was great.

6

April

22 Dec 2024

·

Stayed 1 night

Room wasn’t too clean, there were dried red spots on the bathroom floor (blood?) and it didn’t look like the room was vacuumed. The wood was all chipped under the bathroom sink.

10

M Faith

28 Dec 2025

·

Stayed 1 night

Very clean and comfy

10

Joanne

1 Jan 2026

·

Stayed 2 nights

Great room. Very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, but some guests mention dated bathrooms with shower-over-bath, weak water pressure, noisy or ineffective air conditioning, basic TVs, occasional musty smells, or traffic and corridor noise.

Related guest reviews

6

Kelly

20 Nov 2025

·

Stayed 2 nights

Staff were great, appreciated the free shuttle service. Room was clean and bed was comfy. Room smelt really musty like it had a leak, air con was so rattly couldnt have it on at night and woken up at 5am by delivery trucks beeping and idling outside the window. Very annoying just having a handbasin in the bathroom with no shelf or space for toileteries.

10

Mhairi

2 Feb 2026

·

Stayed 1 night

Lovely hotel, spacious rooms and great breakfast. Very convenient for the airport with complimentary shuttle with plenty of space for luggage. Staff helpful and accommodating. Would stay again if in Auckland!

8

Brenda

25 Sept 2025

·

Stayed 1 night

Grateful for the free shuttle from the airport, nice large room with comfortable bed. Only negative was noise from the motorway traffic right beside room, will request different position next stay.

8

Garth

8 Oct 2025

·

Stayed 1 night

Shower over bath is never a good idea, Water pressure in shower was hopeless. Otherwise a good Hotel.

6

Stephen

24 Sept 2025

·

Stayed 1 night

Noisy property

10

Katrina

15 Nov 2025

·

Stayed 1 night

The check in was very efficient despite it being 1.45am. The room is clean, spacious and the bed is comfortable.

8

Cathi

22 Feb 2025

·

Stayed 2 nights

The restaurant was fantastic. Pool was clean and refreshing. Rooms were a little hot as the air conditioning wasn't working efficiently. Staff very friendly and hotel/airport shuttle was very handy.

8

Cliff

22 Mar 2025

·

Stayed 2 nights

This property had nice big rooms. The staff was excellent. Our room had a dripping toilet that was annoying and an AC that was too loud. Also if you like a strong shower this will disappoint you

8

Björn

20 Jan 2025

·

Stayed 2 nights

Dålig wifi men i övrigt vad man kan kräva

6

Deepak

1 Dec 2025

·

Stayed 1 night

Bed was the worst. Lighting in the room can be improved. Bathroom was so dated with such a small wash basin/sink.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and efficient, with smooth late-night pickups and flexible early check-ins or late checkouts. Isolated issues include slow check-in queues and one report of an unhelpful shuttle driver.

Related guest reviews

10

Gordon Bruce

19 Aug 2025

·

Stayed 2 nights

I liked the free shuttle and the restaurant and bar manager was especially nice.

10

Mark

20 Nov 2025

·

Stayed 2 nights

Courteous staff. Allowed me to check in early.

10

Karen

2 Mar 2026

·

Stayed 1 night

The staff were so welcoming and helpful. The hotel was very close to the airport and there was a complimentary shuttle. The room was spacious, spotless, with refrigerator, tea and coffee facilities and air conditioning. The breakfast was lovely with lots of choice for everyone. We had dinner and it was really amazing food I would highly recommend

10

Tevita

17 Nov 2025

·

Stayed 1 night

A male staff served me, I did not get his name but he was very descent and helpful with extending my stay so that I was able to sort myself out properly. I will definitely come back to stay at this hotel.

8

Carl

4 Aug 2025

·

Stayed 1 night

got there 9.30 Pm and left at 4.30am the next morning. The free shuttle service was excellent. The reception person was helpful as were both of the shuttle drivers

10

Jan

19 Jul 2025

·

Stayed 1 night

We had an easy check in and check out and great room. The driver we had to the hotel on the shuttle was brilliant…however the driver we had on our 5.30am shuttle on 19/07 was rude and awful and completely ruined the start to our day. He was complaining all the way. Asked what time our flight was we said 7.10 but we are all checked in just have to bag drop by 6.10… he never stopped the entire way about why did you not go earlier, why did you leave it so late, you will miss your flight, honestly he never stoped except when he was complaining about another driver, rubbished the Auckland drivers said he had driven all his life etc then straight back to going on about queues being long at bag drop and we would miss our flight etc. as soon as he stopped we jumped out grabbed our bag and left as he was so awful to listen to. We wanted to tell him to shut up.. so pleased it was a short trip. He never listened to anyone…truely off putting and we are booking another hotel on way back as we do not want to risk encountering him.

10

Tatiana

28 Dec 2024

·

Stayed 1 night

The service was exceptional; very helpful and friendly. Super close to the airport, so a great place to stay if you have a layover or need to be back at the airport early the next day. Also they have a free shuttle which is very convenient as well.

10

Helen

2 Nov 2024

·

Stayed 1 night

Excellent experience at Heartland Hotel. We were especially happy with the free shuttle service. It was a very rapid airport pickup and flexible airport drop off. Beds were very comfortable and the room was quiet. Blackout curtains were provided in our room. Breakfast was very good. Reception was pleasant.

10

carole

25 Mar 2025

·

Stayed 1 night

Shuttle service was excellent! Front desk staff very helpful.

6

Masooma

2 Dec 2025

·

Stayed 1 night

We were just there for the night. Shuttle service to airport was helpful but checkin felt slow with several people waiting in queue at 3am. Would have expected a couple of people at counter if they were expecting several check ins at that hour. Beds were a bit stiff on edges but comfy enough sleep. Aircon was super loud. Bugs in room. Breakfast was handy but light in options. Would stay again if it was just a layover but nothing more.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for Auckland Airport, car rentals, and park-and-fly, but the industrial-area setting offers little within walking distance and limited public transport; most guests use the shuttle or rideshares.

Related guest reviews

10

Angela

10 Sept 2025

·

Stayed 1 night

Handy enough to the airport

10

Carol

30 Jun 2025

·

Stayed 1 night

Shuttle Service was excellent; Location was great, 5 minutes from airport; Bed were great. It was wonderful;

10

Sherry

29 Nov 2025

·

Stayed 1 night

close to airport with excellent shuttle service.

8

Wendy

4 Oct 2025

·

Stayed 1 night

Hotel is in an industrial area. Eat at the hotel restaurant or don’t eat! Morning shuttle to the hotel was helpful.

8

David

14 Dec 2025

·

Stayed 1 night

Close to Apex car rental

10

Gordon Bruce

1 Sept 2025

·

Stayed 3 nights

I stayed at the Heartland Auckland Airport three times while vacationing in and around New Zealand. The hotel is great ! Airport shuttle is easy to find and free. The restaurant has good food and I enjoyed the breakfast buffet, although the coffee was always a bit cold. The bar/restaurant manager was especially nice. The hotel is in an industrial park so there's nothing nearby.

10

Nick

4 Aug 2025

·

Stayed 1 night

Easy and convenient location close to airport. Nice and clean rooms. Great facilities. Restaurant onsite is very helpful as well. Will stay again in the future.

10

Anand

29 Nov 2024

·

Stayed 2 nights

Great hotel. Close to airport. Shuttle takes you to nearby places. Mall etc

10

Zack

28 Jan 2025

·

Stayed 2 nights

Convenient location near the airport. There isnt much food options but we were able to make it work. It's about a 25 minute drive to the city of Auckland with plenty to do once you get there. I would recommend staying here if you want to be close to the airport.

10

Lance

20 Jan 2025

·

Stayed 1 night

Handy to Auckland airport

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often rated very good with plenty of choice, and the on-site restaurant/bar is convenient with generally tasty meals and late hours. Some guests find the menu limited or pricey and the coffee mediocre.

Related guest reviews

8

Steven

2 Nov 2025

·

Stayed 1 night

It’s a nice hotel close to the airport. Beware that the restaurant closes at 10p.

10

Suzanne

7 Aug 2025

·

Stayed 1 night

Fabulous stay here, good sized rooms which is great to lay suitcases out. Free 24 hour hotel shuttle os a bonus. We also ate dinner at the restaurant which we enjoyed. Mid priced with a good menu.

10

Karen

2 Mar 2026

·

Stayed 1 night

The staff were so welcoming and helpful. The hotel was very close to the airport and there was a complimentary shuttle. The room was spacious, spotless, with refrigerator, tea and coffee facilities and air conditioning. The breakfast was lovely with lots of choice for everyone. We had dinner and it was really amazing food I would highly recommend

10

Gordon Bruce

1 Sept 2025

·

Stayed 3 nights

I stayed at the Heartland Auckland Airport three times while vacationing in and around New Zealand. The hotel is great ! Airport shuttle is easy to find and free. The restaurant has good food and I enjoyed the breakfast buffet, although the coffee was always a bit cold. The bar/restaurant manager was especially nice. The hotel is in an industrial park so there's nothing nearby.

10

Karla

31 Mar 2025

·

Stayed 1 night

Great location near the airport. They stored our luggage after checkout so we could tour the city before our late flight out. The restaurant was good for dinner.

10

Leen

14 Sept 2025

·

Stayed 1 night

Great for airport stays. Good restaurant and bar and regular shuttles to airport

8

Philip

4 May 2025

·

Stayed 2 nights

The restaurant food was very blah and prices were too high for the quality. It was like a fast-food restaurant. The outdoor pool was not heated.

6

Jeffrey

17 Oct 2025

·

Stayed 1 night

Room was comfortable and very clean. Quite a decent place for a short stay. Restaurant service was good however the menu was small.

8

Lloyd

3 Apr 2025

·

Stayed 1 night

Convenient location near airport. Dinner was tasty, breakfast was acceptable (average compared to others we have stayed in but had the basics). Bed was comfortable, bathroom a bit outdated but pressure was good and was hot. Television could do with ability to access streaming services or allow casting. Would stay again if needed to be near airport.

10

Chamathca

15 Mar 2025

·

Stayed 1 night

Friendly staff, spacious room, good breakfast buffet, excellent on site restaurant, and good airport shuttle service

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $134	22 $119	23 $104	24 $107
25 $93	26 $88	27 $90	28 $112	29 $92	30 $99	31 $104

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $105	3 $110	4 $122	5 $115	6 $103	7 $115
8 $112	9 $116	10 $115	11 $126	12 $111	13 $114	14 $115
15 $111	16 $100	17 $121	18 $122	19 $123	20 $121	21 $115
22 $111	23 $107	24 $128	25 $111	26 $116	27 $116	28 $148
29 $109	30 $116

Heartland Hotel Auckland Airport

Prices for Heartland Hotel Auckland Airport

Monthly average prices

About this property

Location

Room options

Standard 1 Bedroom King Suite

Interconnecting Superior Room King and Twin Queen

Superior Studio King

Superior Studio

Superior Plus Studio Twin Queen

Interconnecting Room 4 Queen

Standard Room, 1 King Bed

Superior 1 Bedroom King Suite

Superior Plus Studio King

Interconnecting Room King and Twin Queen

Standard Accessible King

Standard Room, Queen & Single

Standard Room, Twin Queen

Superior Studio Twin Queen

Interconnecting Superior Room 4 Queen

Standard Accessible Twin Queen

Guest reviews of Heartland Hotel Auckland Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Heartland Hotel Auckland Airport

Prices for upcoming dates