Emperador Vallarta Beachfront Hotel and Suites

The view from the lanai is incredible. The AC is powerful, kept the room cold. The staff is incredible

Beach view obstructed air conditioning was a disaster to start with, excessive water on the floor coming from the system not being maintain properly, wash room no safety bar on the wall other then the cheap towel bar which dislodge when my wife slip out of the shower and attempted to hold and fell to the ground and broke her wright arm......not good after paying an extra $600.00 for room upgrade room 106......and then spending 3 days in the hospital requiring surgery etc. not to nice....

I loved everything about this hotel. The location was perfect, the staff was so hepful and accommodating, the room was perfect. There was only one things that prevented me from being able to give 5 stars and that was the bed. As a first time traveler to Mexico/PV I wasn't aware that beds in hotels (especially older ones, from what I've researched now) that the "bedframe" is concrete to prevent moisture and insect issues. It felt like i was sleeping on concrete, the mattress wasn't thick enough to help. Unfortunately, this is a huge part of an amazing hotel experience for me because I didn't get sleep. I wish I could say I'll definitely be returning but unless they change the bed situation, I can't say that.

Yes

Clean comfortable room with the most amazing view Very friendly, helpful staff.