Name: Novotel Genève Centre
Address: Rue De Zurich 19, Pâquis Navigation, Geneva, Switzerland, Geneva, Canton of Geneva, CH
Price range: $170–$480 per night
Rating: 8.2

What guests think

Novotel Genève Centre draws praise for its central location near the train station and lake, friendly and helpful staff, and generally clean, comfortable rooms, with many guests enjoying the varied breakfast and convenient access to public transport.

Several reviewers caution that the immediate area includes red light activity and can feel unsafe at night. Room sizes vary, some bathrooms have awkward layouts or small showers, and temperature control can be inconsistent in certain rooms. Overall, expect a practical base with strong transport links rather than a quiet or scenic setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a small gym and a spa or sauna; some guests enjoyed them while others reported temperature or maintenance issues. Onsite parking exists but spaces are tight or steep and paid; room service is available.

Related guest reviews

10

Angela

Jun 29, 2024

·

Stayed 1 night

Excellent hotel with great breakfast, adequate gym for a hotel and good service 10-15 minute walk to old town Thank you for the hospitality

6

Jian-Guo

Jan 5, 2025

·

Stayed 1 night

Very bad parking lot

10

Leonhard Widenhorn

Jun 15, 2025

·

Stayed 2 nights

gREAT bREAKFAST ., good Service,Super but steep parking. Almost in the center - cloce to all attractions.

10

Benjamin

Jan 28, 2024

·

Stayed 2 nights

Des chambres aux volumes agréables. Hammam et spa accessibles sans supplément. Décoration de qualité. Bon emplacement. Je recommande.

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6

Sanem

Sep 10, 2025

·

Stayed 1 night

I couldn’t benefit from the spa services as the sauna was cold and the steam bath wasn’t working. Just a couple of streets behind the hotel there are neighborhoods with unsafe people, so it only feels nice if you stick to one specific route. The room was also cold. Since I booked a non-refundable service, I couldn’t cancel, and nobody offered me any help. Honestly, I didn’t like it very much.

10

Thibaut

Mar 3, 2024

·

Stayed 2 nights

Séjour parfait. Hôtel correspond en tout point au descriptif et photos. Les petits dej sont variés et copieux. Petit coin pour les enfants , un plus. Idéalement situé et proche de tout à pieds ou avec les transports en commun. Seul petit point négatif, le parking payant pour un hôtel de ce standing

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10

Gary

Aug 11, 2025

·

Stayed 1 night

Great location and onsite parking in the heart of Geneva.

10

Fiona Bernadette

Apr 20, 2025

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Stayed 2 nights

The hotel was lovely and in a great location within short walking distance of the train station and other transport links. the shops, restaurants and the lake. The staff were also very friendly and helpful. The only minor issue was the toilet because it did not have a sink and we found it inconvenient having to use the bathroom to wash our hands especially in the middle of the night but I think that it is quite common for toilets in Switzerland not to have a sink. However, I would recommend that the hotel leave some hand gel in the toilet. Also the gym was smaller than it looked in the picture e.g. 1 cross trainer and 2 treadmills 2 bikes and a few weights. However, the spa was lovely.

6

waddah

Apr 12, 2025

·

Stayed 1 night

Parking is very tight and you need to pay for it

10

William

Oct 19, 2025

·

Stayed 4 nights

The staff of this hotel helped us out in all kinds of ways. Whenever we needed help with something, they always came through. I even ordered a fine meal from room service for the very first time.

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Cleanliness

Most reviews praise overall cleanliness in rooms and public areas. A few guests reported lapses such as stained linens or average bathroom cleaning.

Related guest reviews

8

Abigail

Apr 14, 2024

·

Stayed 1 night

Clean, welcoming and just what we needed for a short stay in Geneva.

2

Diana

Jan 1, 2023

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The location of this hotel made us feel unsafe. There is a lot of questionable activity going on in the surrounding streets. The hotel itself was mediocre. The walls between the rooms are paper thin and we could not sleep through the night from the loudness. Also we were out on the first floor facing the street so you can imagine how loud that was. Upon arriving to the room we noticed we did not even have a bar of soap to wash our hands. I had to call the front desk and they were surprised I am even asking. The sheets had a yellow stain on them and just overall the room did not feel clean. We will not be staying here again.

10

FELIPE

Jan 14, 2024

·

Stayed 1 night

hotel bem localizado, lobby muito bonito e o atendente do check-in muito prestativo e simpático, inclusive fez o atendimento em português. cafe da manha muito bom. apenas os elevadores são um pouco pequenos para uma família de 2 adultos e 2 crianças irem juntos e houve uma discreta demora, mas que não compromete em nada o hotel. quarto confortável e bem limpo.

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8

Larissa

Jan 6, 2026

·

Stayed 3 nights

Café da manhã ótimo, bem variado. Hotel muito bem localizado, perto da estação de trem. Achei o quarto pequeno, mas ok pros padrões e a limpeza do banheiro mediana.

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10

Tania

Jan 19, 2026

·

Stayed 1 night

Very nice hotel located downtown. Walking distance from the train station. Very nice rooms, clean and spacious. We really enjoyed our stay and the staff was great.

10

Priyaben

Aug 25, 2025

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Stayed 5 nights

Great place to stay and this hotel is in a great location. The breakfast was really good and staff very friendly. Leo in Particular was very polite and helpful. Enjoyed our stay for 4 nights. This hotel is very clean!

10

Sergio

Nov 26, 2025

·

Stayed 3 nights

Excelente nivel de comodidad y limpieza

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10

Sarab

May 26, 2025

·

Stayed 3 nights

Very convenient location. Very clean. Friendly staff.

2

Zabeen

Sep 7, 2023

·

Stayed 1 night

When we entered the hotel we had 4 bags. There is a staircase inside the lobby before you check in. Not only did the staff not come to help with the luggage but they didn’t bother to mention there is an elevator for luggage. The bedsheet had stains when we checked in. We didn’t enjoy our stay.

10

ELENA

Apr 25, 2025

·

Stayed 2 nights

Clean hotel, nice rooms, lobby with character… kind staff.

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Rooms

Rooms are generally comfortable, with some spacious options, but sizes vary and a few feel dated. Several mention awkward bathroom setups (such as a separate toilet without a sink) and inconsistent heating or cooling.

Related guest reviews

2

Emre

Dec 28, 2025

·

Stayed 5 nights

Overall, we were not satisfied. We stayed on the top floor; the room was cold and did not warm up despite the air conditioning working. The air conditioning would not heat above 23 degrees, which is a low temperature by Swiss standards. My friend got food poisoning from the scrambled eggs at breakfast, and we had to go to the hospital in the evening. We will not choose this place agai

2

Mandy

Mar 25, 2025

·

Stayed 1 night

If you want a night sleep book somewhere else! I stayed in Room 320. I specifically requested a quiet room due to my medical condition (epilepsy), as sleep deprivation triggers my seizures. Instead, I was placed in a room directly opposite a karaoke bar that operates until 4 AM! Its not just those rooms there's a whole side to the hotel that faces this bar and I imagine as the weather becomes nicer more people will congregate outside and be even louder Despite raising the issue with reception, their only solution was to call the bar, which had no impact. Upon checkout, staff admitted this noise disturbance is a recurring issue for rooms on that side of the hotel, yet no warning was given, nor was any action taken to mitigate the impact on guests. If you want a decent sleep I really suggest booking another hotel. I really wish I had of been informed so i could have the choice of going somewhere else as have to really take my sleep health seriously due to the type of seizures I have i may not come out of them! The noise was so severe that I could not sleep, leading to me having seizure the following day. This experience was unacceptable and totally preventable. Guests with ANY needs should be accommodated appropriately! and all guests should be informed of potential issues in advance, staff know about the bar noise and no notification or advise upon check in, If I had of been informed I even would of said ill either happily pay for an upgrade or cancel altogether.

8

David Oswaldo

Dec 14, 2025

·

Stayed 2 nights

Bathroom small

8

Larissa

Jan 6, 2026

·

Stayed 3 nights

Café da manhã ótimo, bem variado. Hotel muito bem localizado, perto da estação de trem. Achei o quarto pequeno, mas ok pros padrões e a limpeza do banheiro mediana.

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6

Frank

Apr 4, 2024

·

Stayed 2 nights

The room was very hot and wouldn’t cool down very easily.

10

Tania

Jan 19, 2026

·

Stayed 1 night

Very nice hotel located downtown. Walking distance from the train station. Very nice rooms, clean and spacious. We really enjoyed our stay and the staff was great.

8

Glenn

Aug 20, 2025

·

Stayed 9 nights

The property was great but this toilet separate from a sink is not great. We stayed in a place in Paris that was the same…not a fan. The layout of the bathroom itself could be different to allow for more counter space and the shower could maybe be part of the bathtub?

8

Nicole

Jun 26, 2025

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Stayed 2 nights

Very spacious room, clean and friendly staff. Air conditioner that really worked and that’s very important for Europe summer’s!

10

Turkan

Aug 16, 2025

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Stayed 3 nights

This hotel is a short walk from the main train station and close to the waterfront. It has lots of dining options around and their breakfast option was great. Check in and check out process is very fast. The room itself was very spacious and clean.

10

Fiona Bernadette

Apr 20, 2025

·

Stayed 2 nights

The hotel was lovely and in a great location within short walking distance of the train station and other transport links. the shops, restaurants and the lake. The staff were also very friendly and helpful. The only minor issue was the toilet because it did not have a sink and we found it inconvenient having to use the bathroom to wash our hands especially in the middle of the night but I think that it is quite common for toilets in Switzerland not to have a sink. However, I would recommend that the hotel leave some hand gel in the toilet. Also the gym was smaller than it looked in the picture e.g. 1 cross trainer and 2 treadmills 2 bikes and a few weights. However, the spa was lovely.

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Service

Service is frequently described as friendly and helpful. Some guests experienced slow or inflexible check-in and limited assistance with issues.

Related guest reviews

2

aston

May 18, 2023

·

Stayed 1 night

I made a mistake in the month I booked,May instead of June. When I got a notification from the website I called the hotel. It was still afternoon in california but evening over there . I told them about the honest mistake I getting the wrong month and was told I needed to call hotel.Com. They said I needed to call the hotel. Needless to say I called the hotel back in the morning their time but while it was still night here it was morning over there and the hotel said they could not do anything about it and insisted I do a new reservation for June

6

Andrei

Dec 29, 2025

·

Stayed 1 night

O check in é muito demorado.

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10

Wenjing

Dec 28, 2024

·

Stayed 2 nights

Hotel has a lot of new updates, and very clean. Walking distance to many places, and tours. Staff are very friendly and extremely helpful!! Couldn’t ask for more.

8

Hina

Jul 29, 2024

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Stayed 3 nights

We had a strange check in experience. At first, it was the best check in experience i ever had. Very thorough. She said she placed us in back of hotel to avoid noise. When we got to our room, there was a baby crying next door & a terrible view, so we called the front desk & asked if we could move rooms. They said yes & when i returned to the front desk the same person who checked us in gave us the hardest time moving rooms & made a rude remark that if the next room had a crying baby next door she couldn’t move us. Her demeanor completely shifted & made me feel completely uncomfortable for the rest of my stay. Too bad because it was a nice hotel. Maybe dont lie to customers and tell them you are placing them in back due to noise level when you clearly dont care which noises actually bother us. City noise over crying babies any day.

10

Kevin Paul

Jul 9, 2025

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Stayed 4 nights

Really friendly and helpful staff when travelling with 2 infants. Not far from local sights and the train station. Exceptionally clean

10

Tania

Jan 19, 2026

·

Stayed 1 night

Very nice hotel located downtown. Walking distance from the train station. Very nice rooms, clean and spacious. We really enjoyed our stay and the staff was great.

10

Priyaben

Aug 25, 2025

·

Stayed 5 nights

Great place to stay and this hotel is in a great location. The breakfast was really good and staff very friendly. Leo in Particular was very polite and helpful. Enjoyed our stay for 4 nights. This hotel is very clean!

10

Kimberly

Jun 26, 2023

·

Stayed 2 nights

Easy walk from the train station and down to the Lake and shopping areas. Multiple restaurants and dining options all around. Hotel staff were very accommodating and friendly. I would definitely stay at this property again.

2

Zabeen

Sep 7, 2023

·

Stayed 1 night

When we entered the hotel we had 4 bags. There is a staircase inside the lobby before you check in. Not only did the staff not come to help with the luggage but they didn’t bother to mention there is an elevator for luggage. The bedsheet had stains when we checked in. We didn’t enjoy our stay.

10

William

Oct 19, 2025

·

Stayed 4 nights

The staff of this hotel helped us out in all kinds of ways. Whenever we needed help with something, they always came through. I even ordered a fine meal from room service for the very first time.

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Location

Central location within a short walk of Gare Cornavin, the lake, and public transport. Several reviews note nearby red light activity and say the area can feel unsafe at night.

Related guest reviews

6

Joao Gabriel

Nov 1, 2025

·

Stayed 2 nights

Location not good at night.

10

Anna

Jul 24, 2024

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Stayed 5 nights

Great location for exploring Geneva

4

Bimal

Aug 12, 2024

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Stayed 2 nights

The property is in not a very nice area. Although the property was very conveniently located and nothing unsafe happened, the surrounding area did not feel safe. The hotel per se is great but the area does not feel safe.

8

Tina

Jul 10, 2024

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Stayed 2 nights

Hotel is within walking distance from the train station. The area is full of street girls and shady bars. However, it felt very safe. We didn’t feel threatened. Close enough to the water front to walk back and forth.

10

Tania

Jan 19, 2026

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Stayed 1 night

Very nice hotel located downtown. Walking distance from the train station. Very nice rooms, clean and spacious. We really enjoyed our stay and the staff was great.

10

Vineeth Kurian

Oct 22, 2025

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Stayed 1 night

The rooms are very clean and the hotel is very easily accessible from Gare Cornavin

10

Jin

Dec 18, 2023

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Stayed 1 night

Great location closed to train station, Geneva Lake and restaurants.

4

JOSE LUIS

Jul 2, 2025

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Stayed 3 nights

Die schlimmste Gegend zum Übernachten, direkt vor den Bordellen, die den ganzen Tag geöffnet haben, und den Leuten, die rund um das Hotel Drogen konsumieren. Sehr unsicher. la peor zona para hospedarse, frente a prostibulos que operan todo el dia y personas consumiendo drogas al rededor del hotel. muy inseguro The worst area to stay, right in front of brothels that operate all day and people using drugs around the hotel. Very unsafe.

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8

Eric

Nov 2, 2023

·

Stayed 1 night

Good location and decent hotel. Nothing luxurious, very business oriented. Close to the main train station.

10

Martin

Jan 1, 2025

·

Stayed 3 nights

Great location for visiting Geneva and the city sights. Close to the railway station and bus and tram stops. Airport train stops at the nearby train station. Very friendly and helpful staff. Good value

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Dining

Breakfast is widely praised for quality and variety. Some note it can be pricey or crowded, and there is an isolated report of illness plus charges for extras like milk or coffee.

Related guest reviews

10

Artem

Jan 7, 2024

·

Stayed 3 nights

Great hotel, nice breakfast (free for kids 16 and younger) which was a great deals for us. Best shawarma near. Lyuba at recemption was the greatest! Cant wait come back to Geneva and Novotel!

2

Emre

Dec 28, 2025

·

Stayed 5 nights

Overall, we were not satisfied. We stayed on the top floor; the room was cold and did not warm up despite the air conditioning working. The air conditioning would not heat above 23 degrees, which is a low temperature by Swiss standards. My friend got food poisoning from the scrambled eggs at breakfast, and we had to go to the hospital in the evening. We will not choose this place agai

10

Joao

Feb 1, 2026

·

Stayed 2 nights

O hotel com boa localização, quarto bem equipado para família. Café da manhã muito bom e equipe sempre disposta a ajudar.

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8

Henrik

Dec 12, 2025

·

Stayed 2 nights

Dejligt værelse. Flinkt personale. Lidt kedelig morgenmad. Men ville klart komme igen.

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8

Anne

Jun 14, 2024

·

Stayed 2 nights

I was a little disappointed because it said that coffee was included with the room. The first day was okay, but on the second day, when we asked for creamer, they said we had to pay for it. Usually, most hotels include coffee. It was surprising that we stayed at Novotel Zurich and they didn't have that policy.

10

Brian

Mar 15, 2025

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Stayed 1 night

Included Breakfast was very good

8

Velazquez

Dec 15, 2024

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Stayed 2 nights

Great breakfast buffet

8

JULIANA

Jan 19, 2026

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Stayed 4 nights

O banheiro é excelente, mas o quarto é um pouco antigo. Café da manhã muito bom, com várias opções, contudo sempre cheio. Jantamos no hotel na noite de reveillon e tivemos uma grata surpresa: estava incrível!!!

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8

Tracie

Oct 8, 2023

·

Stayed 2 nights

Breakfast buffet is overpriced.

10

Priyaben

Aug 25, 2025

·

Stayed 5 nights

Great place to stay and this hotel is in a great location. The breakfast was really good and staff very friendly. Leo in Particular was very polite and helpful. Enjoyed our stay for 4 nights. This hotel is very clean!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$239
February	$227
March	$229
April	$301
May	$322
June	$397
July	$293
August	$257
September	$305
October	$258
November	$261
December	$257

Su	Mo	Tu	We	Th	Fr	Sa
				1 $292	2 $222	3 $346
4	5 $380	6 $344	7 $255	8 $336	9 $213	10 $208
11 $208	12 $269	13 $283	14 $242	15 $241	16 $186	17 $170
18 $171	19 $211	20 $232	21 $242	22 $227	23 $186	24 $180
25 $170	26 $200	27 $237	28 $253	29 $191	30 $181	31 $174

Novotel Genève Centre

Prices for Novotel Genève Centre

Monthly average prices

About this property

Location

Room options

Executive Room, 1 Double Bed

Superior Room, 1 Queen Bed with Sofa Bed

Family Room, 2 Double Beds

Standard Room, 1 Double Bed

Superior Suite, 1 Queen Bed with Sofa Bed

Guest reviews of Novotel Genève Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Genève Centre

Considering this hotel for your Geneva trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $239	22 $329	23 $480	24 $264	25 $199	26 $193
27 $218	28 $339	29 $480	30 $353