What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Are pets allowed at the hotel?

Pets are allowed at the property with a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. It is 0.1 mi from Tour Monte Rosa and 3 mi from Fuxstein Chapel.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The specific operational hours are not provided, and seasonal availability may apply.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, but specific availability, age applicability, maximum number allowed, and associated costs are not provided. Advance request or confirmation may be required.

Schweizerhof Zermatt - Small Luxury Hotel

Average nightly price at Schweizerhof Zermatt - a Small Luxury Hotel by month, last 12 months (USD)
Month	Average price
January	$890
February	$1,186
March	$952
April	$659
May	$465
June	$481
July	$503
August	$506
September	$495
October	$433
November	$373
December	$879

What guests think

At Schweizerhof Zermatt - a Small Luxury Hotel, guests consistently highlight the central location near the train and lifts, warm and professional staff, stylish modern spaces, quality dining, and many also note Matterhorn views from select rooms.

Breakfast draws repeated praise, and on-site facilities like the spa, pool, gym, and a lively bar are appreciated. A recurring drawback is the lack of air conditioning; rooms can get warm, and opening windows may bring street or construction noise. Ideal for travelers who enjoy an upscale, social stay after days on the mountain.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the spa, pool, gym, and a lively bar; facilities feel modern and well maintained.

Related guest reviews

8

Mark

Jun 19, 2023

·

Stayed 2 nights

Beautiful & well designed room. Nice terrace bar. Staff was very helpful. Our room was on Bahnhofstrasse so a tad noisy ( narrow street that echos noise well ) but it had a peekaboo view of the Matterhorn so it can’t be helped. Breakfast buffet was wonderful. Didn’t try the restaurant for dinner. Very conveniently located.

10

Stephen

Sep 1, 2025

·

Stayed 1 night

Loved the hotel. Staff was friendly. Room was modern. Has mini fridge, safe, 2 large included sparkling water glass containers, 3 apples, balcony, nice tv. Facilities include breakfast buffet, bar, basement pool and spa, fitness center. Our room supposedly had view of Matterhorn but it was too cloudy to see. Hotel is conveniently located near the train station and Gornergrat and bus station less than 5 min walk. Rolex and McDonald’s right across the street. Plenty of restaurants and shops nearby. I would come back here again if in Zermatt.

10

Bruce A

Mar 20, 2025

·

Stayed 4 nights

Great hotel with excellent amenities. Close to station and Gornergrat rail up to ski area. Good restaurant and food, beautifully appointed. Highly recommended.

10

Stephanie

Mar 14, 2023

·

Stayed 2 nights

Loved it! Second stay here and wonderful location to train stations, restaurants and shopping. Excellent breakfast! Enjoyed the bar and atmosphere there in evening. My daughter loves the pool (got in her laps), gym and sauna. Thank you so much!

10

Susan

Mar 19, 2024

·

Stayed 3 nights

Excellent design of hotel with welcoming bar/restaurant that has such a cool vibe. Excellent accomodations, excellent food and very good service from all the staff. Loved our stay! Locatioin is excellent. Very short walk from train statioin yet absolutely no train noise.

10

Terrence

May 5, 2024

·

Stayed 2 nights

Have no regret to booked myself a solo trip for 2 nights in this marvellous hotel. Great front desk staffs at welcoming. Room is clean and comfortable with nice Mountain View. Perfect location with less than 150m from the train station and surrounded with lots of shops. Hotel facilities (gym, swimming pool, sauna, steam room) are great especially on the rainy which I could not do much activities out door. Well, if the opening time for these facilities can be extended till 10pm, will be better. Overall I will say that I have great time here.

10

Brenda

Sep 14, 2025

·

Stayed 2 nights

Loved this hotel from the check agent, room cleanness, excellent housekeeping staff always greeting you with a smile, restaurant at night, the DJ in the lobby, nice bar staff and supervisor to the modern and chic hotel. Well located and convenient. Can’t wait to plan a new vacation there. Only negative is the spa gentleman very rude.

10

Joseph

Mar 9, 2023

·

Stayed 7 nights

Super convenient luxury hotel, located right next to Bahnhof and Gornegrat funicular. Excellent service. Restaurants at hotel were very good - especially the Kitchen. Cool vibe in a very traditional chalet setting.

10

Jennifer

Mar 25, 2025

·

Stayed 3 nights

We had an amazing experience at the Schweizerhof Hotel. From the fantastic service to the delicious food and cocktails, and from the beautifully appointed rooms to the convenient amenities (such as ski rentals and spa), the hotel was truly the perfect home base for a long ski weekend in Zermatt. We will definitely be back—and next time for longer! Thank you for a fantastic stay!

10

Jayganesh

Sep 6, 2025

·

Stayed 1 night

Staff is top notch. Loved the ambiance and charm of the Swiss chalet. We upgraded our room to the have an amazing view of the Matterhorn. The amenities were top notch(e.g. Dyson hair dryer, iPad controls for the room). The hotel is designed without A/C to take advantage of the mountain air. The location is convenient to the train station ( 2 minute walk) and the restaurant is great (DJ played music while we had dinner). Not enough space to go on and on

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Cleanliness

Reviews consistently describe the property and rooms as very clean, with housekeeping praised.

Related guest reviews

10

Michael

Jun 26, 2024

·

Stayed 1 night

The hotel itself was just beautiful both outside and inside. It was very clean and had a really warm decor. We sat in the courtyard bar and enjoyed trying different foods from all the various hotel restaurants. The servers were all very nice and informative.

10

Terry

Aug 28, 2025

·

Stayed 4 nights

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.

10

Srinivas

Jul 10, 2025

·

Stayed 1 night

Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎

10

Susan

Jan 2, 2023

·

Stayed 19,348 nights

Excellent service, amenities, location. Extremely clean and comfortable luxurious facilities. Lively atmosphere and good dining.

10

Jinan

Jul 22, 2024

·

Stayed 1 night

Excellent location, best service, ver comfortable and clean rooms. Great breakfast.

10

Carmen

May 27, 2025

·

Stayed 2 nights

Excelente a unos cuantos pasos de la terminal del tren Riquísima comida., limpio cómodo y muy bonito

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10

Melissa

Aug 14, 2025

·

Stayed 2 nights

Incredibly beautiful hotel. Very clean. The staff is amazing! We were incredibly happy with our stay here and hope to return

10

Brenda

Sep 14, 2025

·

Stayed 2 nights

Loved this hotel from the check agent, room cleanness, excellent housekeeping staff always greeting you with a smile, restaurant at night, the DJ in the lobby, nice bar staff and supervisor to the modern and chic hotel. Well located and convenient. Can’t wait to plan a new vacation there. Only negative is the spa gentleman very rude.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with some offering Matterhorn views and balconies; beds receive strong praise. Repeated drawbacks are the lack of air conditioning and resulting street noise when windows are opened, plus a few small bathrooms.

Related guest reviews

8

Mark

Jun 19, 2023

·

Stayed 2 nights

Beautiful & well designed room. Nice terrace bar. Staff was very helpful. Our room was on Bahnhofstrasse so a tad noisy ( narrow street that echos noise well ) but it had a peekaboo view of the Matterhorn so it can’t be helped. Breakfast buffet was wonderful. Didn’t try the restaurant for dinner. Very conveniently located.

8

Namas

Jun 25, 2025

·

Stayed 3 nights

Excellent staff, very convenient location. The breakfast was excellent. It gets very hot and the rooms get really warm and tends to be noisy due to the public playgrounds nearby. On a Friday night there was a party going on close by not on the hotel premises and the Loud noise went on from 10pm to 5am.

10

Cynthia

Oct 13, 2025

·

Stayed 3 nights

Beautiful hotel. We had a junior suite facing the Matterhorn. Couldn’t have been better!

10

WING YAM

Mar 24, 2023

·

Stayed 2 nights

Good view of Matterhorn and nice decoration in the room

10

Marta

Oct 5, 2024

·

Stayed 1 night

Excellent hotel with a balcony and a view. Very quiet at night. The service was excellent and the receptionist/ concierge Pedro was very helpful.

10

John

Nov 10, 2024

·

Stayed 2 nights

Stayed for two nights and needed to switch rooms after the first night because we stayed in an attic type room with low ceilings which was not for someone tall like myself. But they were very accommodating and helpful in moving our luggage to the new room when we were out visiting the Matterhorn. When booking the room, you are listed with them at a certain price, I needed to pay an upgrade fee to get a room on the higher floor with a view of the Matterhorn but it was worth it.

8

Bryan

Jun 1, 2025

·

Stayed 2 nights

Beautiful hotel with comfortable beds and a great onsite restaurant. We loved the location, the exceptional decor and the delicious breakfast. I was disappointed in the size of the bathroom, the lack of air conditioning, the lack of robes, and a few interactions with staff. Most of the staff was fantastic and really took pride in their job. The overall experience was good, but my expectations were greater

10

Danny

Apr 25, 2025

·

Stayed 2 nights

Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly.

10

Beth

Jul 23, 2025

·

Stayed 2 nights

Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.

10

Jayganesh

Sep 6, 2025

·

Stayed 1 night

Staff is top notch. Loved the ambiance and charm of the Swiss chalet. We upgraded our room to the have an amazing view of the Matterhorn. The amenities were top notch(e.g. Dyson hair dryer, iPad controls for the room). The hotel is designed without A/C to take advantage of the mountain air. The location is convenient to the train station ( 2 minute walk) and the restaurant is great (DJ played music while we had dinner). Not enough space to go on and on

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AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, professional, and helpful throughout the stay. A few critiques mention understaffed dining or an isolated rude spa interaction.

Related guest reviews

10

Pamela

Oct 6, 2025

·

Stayed 2 nights

Loved EVERYTHING about this property, our room and Zoe at the front desk who was very warm and helpful. Would stay here again!

10

Ian

Jun 1, 2024

·

Stayed 1 night

The service was the most outstanding. Friendly and super helpful people all around.

10

Stephen

May 24, 2025

·

Stayed 2 nights

We arrived at the railway station in Zermatt quite late and found it dark, to discover a town wide power cut. Staff were very considerate and fortunately the hotel had its own emergency generator. My wife has limited mobility, and whilst she had to make her own way to the third floor, one of the reception staff carried our luggage up for us. Excellent room with view of the Matterhorn, fabulous breakfast, and close proximity to the railway station.

10

Terry

Aug 28, 2025

·

Stayed 4 nights

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.

10

Marta

Oct 5, 2024

·

Stayed 1 night

Excellent hotel with a balcony and a view. Very quiet at night. The service was excellent and the receptionist/ concierge Pedro was very helpful.

10

Gregory

May 30, 2025

·

Stayed 2 nights

Hotel was fantastic. Beautiful room & a wonderful location. Restaurant was nice with the entrees being excellent. Desserts weren’t as good as the main course. Service could use some improvement as they were understaffed. Would absolutely stay again but may consider other dining options.

10

Srinivas

Jul 10, 2025

·

Stayed 1 night

Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎

10

Cole

Sep 8, 2025

·

Stayed 1 night

The staff were incredibly friendly, the location is fantastic, and the view of the Matterhorn if you choose one of those rooms is amazing.

10

Deanna

Sep 22, 2025

·

Stayed 2 nights

Absolutely the best hotel! The location and views of the Matterhorn were spectacular. The room was beautiful, and all of the staff were friendly and helpful. We especially enjoyed the breakfast buffet which had incredible homemade pastries, granolas, and more. We would not stay anywhere else now that we have experienced the Schweizerhof Zermatt!!

10

Brenda

Sep 14, 2025

·

Stayed 2 nights

Loved this hotel from the check agent, room cleanness, excellent housekeeping staff always greeting you with a smile, restaurant at night, the DJ in the lobby, nice bar staff and supervisor to the modern and chic hotel. Well located and convenient. Can’t wait to plan a new vacation there. Only negative is the spa gentleman very rude.

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AI-generated summary based on recent guest reviews

Location

Exceptionally convenient for the train station, Gornergrat rail, shops, and dining. The central setting can introduce street noise, and occasionally nearby construction.

Related guest reviews

10

carl

May 10, 2025

·

Stayed 1 night

Over all great place. Plus so close to the train stations

10

Stephen

Sep 1, 2025

·

Stayed 1 night

Loved the hotel. Staff was friendly. Room was modern. Has mini fridge, safe, 2 large included sparkling water glass containers, 3 apples, balcony, nice tv. Facilities include breakfast buffet, bar, basement pool and spa, fitness center. Our room supposedly had view of Matterhorn but it was too cloudy to see. Hotel is conveniently located near the train station and Gornergrat and bus station less than 5 min walk. Rolex and McDonald’s right across the street. Plenty of restaurants and shops nearby. I would come back here again if in Zermatt.

10

Bruce A

Mar 20, 2025

·

Stayed 4 nights

Great hotel with excellent amenities. Close to station and Gornergrat rail up to ski area. Good restaurant and food, beautifully appointed. Highly recommended.

10

sungeun

Sep 15, 2023

·

Stayed 1 night

good reception, excellent breakfast, best room condiotion in this travel. good location from station and to go to sunega, gornergrat and so on.

8

Helen

May 27, 2025

·

Stayed 3 nights

The hotel is very comfortable, the service is great and there is an excellent restaurant in the property. But because of the nearby construction, it is very noisy starting at 7:30 in the morning.

10

Tarek

Jun 24, 2025

·

Stayed 2 nights

Excellent location (2 minutes walk from the main station) The staff are friendly.

10

Susan

Mar 19, 2024

·

Stayed 3 nights

Excellent design of hotel with welcoming bar/restaurant that has such a cool vibe. Excellent accomodations, excellent food and very good service from all the staff. Loved our stay! Locatioin is excellent. Very short walk from train statioin yet absolutely no train noise.

10

Alesha

Jan 11, 2025

·

Stayed 3 nights

This property was fantastic - loved the interior design, service, choice of restaurants and amazing location with easy access to the train and Zermatt’s shopping and dining. Highly recommend!!

8

Salvador

Dec 30, 2022

·

Stayed 19,351 nights

Excelente ubicación

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10

Jayganesh

Sep 6, 2025

·

Stayed 1 night

Staff is top notch. Loved the ambiance and charm of the Swiss chalet. We upgraded our room to the have an amazing view of the Matterhorn. The amenities were top notch(e.g. Dyson hair dryer, iPad controls for the room). The hotel is designed without A/C to take advantage of the mountain air. The location is convenient to the train station ( 2 minute walk) and the restaurant is great (DJ played music while we had dinner). Not enough space to go on and on

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Dining

Breakfast earns frequent compliments for quality and variety, and the on-site restaurants and bar are popular. A few note desserts or service could be better at times.

Related guest reviews

10

Erin

Sep 6, 2025

·

Stayed 3 nights

The place was very convenient, beautiful interior, lovely staff, a great restaurant and bar plus several options on the area as well.

10

Michael

Jun 26, 2024

·

Stayed 1 night

The hotel itself was just beautiful both outside and inside. It was very clean and had a really warm decor. We sat in the courtyard bar and enjoyed trying different foods from all the various hotel restaurants. The servers were all very nice and informative.

10

Terry

Aug 28, 2025

·

Stayed 4 nights

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.

10

Gregory

May 30, 2025

·

Stayed 2 nights

Hotel was fantastic. Beautiful room & a wonderful location. Restaurant was nice with the entrees being excellent. Desserts weren’t as good as the main course. Service could use some improvement as they were understaffed. Would absolutely stay again but may consider other dining options.

10

Srinivas

Jul 10, 2025

·

Stayed 1 night

Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎

10

Deanna

Sep 22, 2025

·

Stayed 2 nights

Absolutely the best hotel! The location and views of the Matterhorn were spectacular. The room was beautiful, and all of the staff were friendly and helpful. We especially enjoyed the breakfast buffet which had incredible homemade pastries, granolas, and more. We would not stay anywhere else now that we have experienced the Schweizerhof Zermatt!!

10

Susan

Mar 19, 2024

·

Stayed 3 nights

Excellent design of hotel with welcoming bar/restaurant that has such a cool vibe. Excellent accomodations, excellent food and very good service from all the staff. Loved our stay! Locatioin is excellent. Very short walk from train statioin yet absolutely no train noise.

10

Joseph

Mar 9, 2023

·

Stayed 7 nights

Super convenient luxury hotel, located right next to Bahnhof and Gornegrat funicular. Excellent service. Restaurants at hotel were very good - especially the Kitchen. Cool vibe in a very traditional chalet setting.

10

salma

Jul 2, 2025

·

Stayed 1 night

“I give this place 5 stars — I wish I could give more! It’s the best hotel with top-notch service and a very cozy environment. The restaurant is absolutely amazing — words can’t describe how good the food is. I 100% recommend it!”

10

Kyle

Jun 25, 2025

·

Stayed 2 nights

Great location. Great breakfast

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AI-generated summary based on recent guest reviews

Schweizerhof Zermatt - a Small Luxury Hotel

Prices for Schweizerhof Zermatt - a Small Luxury Hotel

Monthly average prices

About this property

Location

Room options

Junior Suite

Cozy Room

Design Double Room, Partial Matterhorn View

Family Suite

Junior Suite Matterhorn View

Attic Suite

Design Double Room

Guest reviews of Schweizerhof Zermatt - a Small Luxury Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Schweizerhof Zermatt - a Small Luxury Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
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4	5	6	7	8	9	10
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18	19	20	21	22 $329	23 $329	24 $329
25 $327	26	27	28	29 $1,080	30 $1,189	31 $1,044