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Hotel Ambassador Zermatt - Image 1
Hotel Ambassador Zermatt - Room
Hotel Ambassador Zermatt - Room
Hotel Ambassador Zermatt - Reception
Hotel Ambassador Zermatt - Restaurant

Hotel Ambassador Zermatt

Amenities

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Dry Cleaning

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Property description

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Hotel Ambassador Zermatt as a well-run, comfortable base with generally friendly service, spacious clean rooms—many with Matterhorn views—and appreciated wellness facilities like the pool and sauna, suiting both sightseeing and ski trips.

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Facilities

Good

Cleanliness

Clean

Rooms

Spacious

Service

Friendly

Location

Convenient

Dining

Inconsistent

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10

Arturo

IAN-logo

Apr 10, 2026

·

Stayed 2 nights

Excelente
Excelente
10

Marivi Deocampo

IAN-logo

Mar 29, 2026

·

Stayed 1 night

Free buffet breakfast is good.Two of my friends had birthdays and I asked them if they could prepare a birthday cake.They did and with balloons.Our room with balcony has a view of Matterhorn ,it’s so beautiful.The staff are very friendly and helpful.We even had a dinner at their hotel.
Free buffet breakfast is good.Two of my friends had birthdays and I asked them if they could prepare a birthday cake.They did and with balloons.Our room with balcony has a view of Matterhorn ,it’s so beautiful.The staff are very friendly and helpful.We even had a dinner at their hotel.
10

Shirol

IAN-logo

Mar 15, 2026

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Stayed 4 nights

The location is super convenient, very close to train station which makes it very easy for us to travel with luggages; close to all jids of transportations for skiing and walking distance to the cemter of village. Hotel itself is very comfortable with great layout and good storage in the room. Fantastic breakfast selections and the onsite ski rental makes it very easy for us.
The location is super convenient, very close to train station which makes it very easy for us to travel with luggages; close to all jids of transportations for skiing and walking distance to the cemter of village. Hotel itself is very comfortable with great layout and good storage in the room. Fantastic breakfast selections and the onsite ski rental makes it very easy for us.
8

Kelly

IAN-logo

Mar 7, 2026

·

Stayed 3 nights

Hôtel was in an excellent location. Having the ski rental on site was lovely. There was not a gym. The hotel room was great but the beds were very hard.
Hôtel was in an excellent location. Having the ski rental on site was lovely. There was not a gym. The hotel room was great but the beds were very hard.
6

Jeannette

IAN-logo

Feb 17, 2026

·

Stayed 2 nights

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
Spiss-Strasse 10, Zermatt, Switzerland

Location

When you stay at Hotel Ambassador Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Zermatt-Matterhorn Ski Paradise(0.1 miles)

Tour Monte Rosa(0.1 miles)

Zermatt Visitor Center(0.1 miles)

Zermatt–Sunnegga Funicular(0.3 miles)

Matterhorn Museum(0.4 miles)

St. Mauritius Church(0.4 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 00:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Pets are allowed at the hotel with a fee of CHF 15.00 per pet per night. Service animals are exempt from fees.

Check-in is available from 00:00 and check-out is at 11:00. Early or late check-in/check-out may be requested but is subject to availability and may incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is conveniently located near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, approximately 0.1 mi from both attractions. Other nearby points of interest include the Zermatt Visitor Center (0.2 km) and Zermatt–Sunnegga Funicular (0.6 km).

Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours and seasonal availability are not specified.

Children aged 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The hotel offers cribs (infant beds) for a fee of CHF 90 per night. Advance request or confirmation is required for availability.

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Instant AI responses are based on hotel information

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