What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately CHF 30 for adults and CHF 20 for children.

Are pets allowed at the hotel?

Pets are allowed at the property with a maximum fee of CHF 40 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of CHF 600 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Zermatt, just 9 minutes by foot from Zermatt-Furi Gondola and within proximity to attractions such as the Matterhorn Museum and Klein Matterhorn Cable Car. Public transport options are available nearby.

What are the policies for guests staying with children?

Up to 2 children aged 8 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CHF 160 per night. Advance request or confirmation is required for availability.

Monte Rosa Boutique Hotel in Zermatt

Average nightly price at Monte Rosa Boutique Hotel by month, last 12 months (USD)
Month	Average price
January	$703
February	$817
March	$756
April	$668
May	$407
June	$416
July	$398
August	$418
September	$417
October	$804
December	$964

What guests think

Reviews of Monte Rosa Boutique Hotel highlight a charming historic property in central Zermatt with exceptionally friendly, proactive staff, generous breakfasts, and comfortable rooms—some spacious with Matterhorn views—plus access to the sister hotel’s spa and pool.

Several reviews note street noise and limited views in some rooms, and a few felt certain rooms were dark or too warm; spa facilities are at the sister property, requiring a short walk. Many appreciate complimentary or arranged transfers to and from the train station. Expect a classic, well-run stay with standout service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests value access to the spa, pool and fitness facilities at the sister hotel Mont Cervin; on-site bar spaces are described as cozy. A few note that using the spa requires a short walk.

Related guest reviews

10

Ejerina

Jan 3, 2025

·

Stayed 4 nights

We love this hotel so so much! The staff are super nice and helpful. We had issues with our snowboard gears that we had to ship from the US and they were so responsive to all my emails and were very helpful. We are so grateful to them especially Iliana and Sarah. They truly provide the best service. Very friendly and accommodating. The hotel itself is old but I wouldn’t say outdated at all. It has character. We wouldn't have it any other way. We had the view of the Matterhorn from our balcony which was awesome! The location is within walking distance to everything. The breakfast, especially the salmon benedicts that we ate for 4 days straight, were so good. We loved the friendly staff and service during breakfast as well. We loved the access to the pool and spa of the sister hotel as well. So highly recommend this hotel and will go back.

10

Karl

Sep 15, 2024

·

Stayed 4 nights

We actualy were move over to Mont Cervin Palace (Sister property). Wonderful experience. Staff exceptional in every way. Helpfull and friendly. Property: wonderful. Great breakfast and breakfast staff. Pool was very nice. We were primarily hiking in the area so it was nice to have a pool available at the end of a long day in the mountains. Location: centre of the town. Everything is walkable. Loads of pubs and restaurants within a couple of minutes. I recommend and would stay here again.

10

Lino

Jan 7, 2026

·

Stayed 2 nights

- O Hotel é caro, como tudo em Zermatt, mas nesse caso o preço vale pelo atendimento primoroso da equipe do hotel, a localização, o café da manhã delicioso e a liberdade de poder usar o spa e o fitness center do hotel Mont cervin que são incríveis

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10

Arman

Jul 6, 2024

·

Stayed 2 nights

Excellent service . Great breakfast . Pool and spa was great in sister hotel .

10

Sonal

Jul 6, 2025

·

Stayed 2 nights

Monte Rosa is a timeless gem in the heart of Zermatt. The charm of its historic architecture is matched by warm, attentive service and a sense of quiet elegance that’s hard to find. Rooms are beautifully appointed—classic yet comfortable—with views that remind you why people have come here for generations. What makes Monte Rosa special isn’t just its legacy (it was the starting point of the first ascent of the Matterhorn), but the way it balances tradition with modern hospitality. The breakfast spread is generous, the location is perfect (right in the village center, yet peaceful), and the sister property access—especially to Mont Cervin’s spa—is a real bonus. If you’re looking for understated luxury and a strong sense of place, Monte Rosa delivers.

10

Fumiko

Jul 17, 2024

·

Stayed 1 night

宿はツェルマットで一番歴史があり、外観は古いですが、部屋は清潔で、様々な飲み物、近隣のスパの利用がフリーで楽しめます。スタッフも非常にフレンドリーかつ丁寧で、ちょっとしたトラブルにも丁寧に対応してくれて助かりました。駅からのタクシーでの往復もサービスしてくれます。次回は是非長期で利用したいです。

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10

Heather

Jul 25, 2024

·

Stayed 3 nights

Best Stay Ever!!!!! Zermatt is full of hotel choices so you can’t go wrong:). The Hotel Monte Rosa is right in the middle of the valley, historic, beautiful and elegant. The breakfast is delicious, the bathrooms modern, bed super comfy and the staff is Brilliant. If you need a spa, the walk is quick and facilities are excellent.

4

Anna

Apr 6, 2025

·

Stayed 4 nights

The moutain view is actually a view over other buildings and rubbish bins so a waste of money. The spa they advertise is actually at their sister hotel to which you have to walk to - not ideal. The breakfast is very basic. Rooms are spacious and comfortable and most of the staff (with some exeptions unfortunately) is nice. Ski lifts are actually about 10 min walk away. Overall not impressed and would not stay here again.

10

Jan

Feb 1, 2024

·

Stayed 5 nights

Charming Swiss hotel in the heart of Zermatt. Friendly staff. Didn’t dine in restaurant but the bar was cozy and fun. Breakfast was included and more than needed.

10

Josias

Mar 17, 2022

·

Stayed 4 nights

Ein perfekter Aufenthalt in diesem grandiosen Haus. Feudales Zimmer, gemütliche Bar und Lesezimmer, perfekter Service von A-Z. Wir werden wieder buchen.

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Cleanliness

Rooms are generally clean and bathrooms feel well maintained; housekeeping is appreciated. Some comments mention maintenance or comfort issues (overly warm rooms, dated decor) rather than hygiene.

Related guest reviews

10

Ella

Aug 7, 2025

·

Stayed 2 nights

Wonderful service. Very central in Zermatt. Amazing history. Bathroom was amazing, but the mattresses should be refurbished and provide pillow options.

10

Scott

Jan 18, 2025

·

Stayed 3 nights

Great location. Clean and good restaurant.

10

Tetsuro

Aug 22, 2025

·

Stayed 2 nights

由緒ある歴史あるホテルで、室内の雰囲気もそれを感じさせるが、一方、バスルームは近代的にリノベーションされており、ヨーロッパのホテルに珍しくバスタブがあり、質の良いドライヤーも整備されていた。スタッフの対応もとても良かった。

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6

Cristina

Mar 5, 2025

·

Stayed 7 nights

Great service, extremely friendly staff. Rooms a bit dark and drab, and could use a renovation. Heating can’t be controlled individually from each room and the hotel tends to be very warm . We tried opening windows at night but the area around hotel is quite noisy so this doesn’t work. Also the hotels ski locker room is way too small, crowded and uncomfortable. This needs work. Breakfast is included and was plentiful and great quality ingredients. Staff go out of their way to make you happy and meet your every need.

10

KIMOTO

Jul 5, 2025

·

Stayed 2 nights

スタッフの方がとても親切で、英語も分かりやすく話してくれました。部屋も綺麗で、細かな心遣いがありがたかったです。また、当日、ツェルマットへ向かう鉄道が通行止めになるトラブルが発生したのですが、メールでの連絡に対して丁寧に対応いただき、安心して過ごすことができました。

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10

HYUNIL

Jul 10, 2024

·

Stayed 1 night

서비스, 청결함, 마테호른뷰 모든 것이 좋았습니다.

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10

Fumiko

Jul 17, 2024

·

Stayed 1 night

宿はツェルマットで一番歴史があり、外観は古いですが、部屋は清潔で、様々な飲み物、近隣のスパの利用がフリーで楽しめます。スタッフも非常にフレンドリーかつ丁寧で、ちょっとしたトラブルにも丁寧に対応してくれて助かりました。駅からのタクシーでの往復もサービスしてくれます。次回は是非長期で利用したいです。

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10

Samit

Jun 21, 2024

·

Stayed 2 nights

Our experience at Monte Rosa has been exceptional. The location is walkable from Zermatt station. But the staff were the highlight of this hotel. They were super nice and very helpful.and it’s not a single person but the entire staff from front desk to room service to restaurant staff. Our room was very clean and spacious and I would definitely stay at Monte Rosa again and would strongly recommend anyone visiting to Zermatt.

10

Silvia

Feb 3, 2026

·

Stayed 2 nights

Adorei o hotel, super bem localizado!!! Limpeza, comida, e gentileza.

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Rooms

Many describe spacious, comfortable, classic rooms with modern bathrooms and some Matterhorn views. Several mention street noise or limited views in certain rooms, and a few found rooms dark or too warm.

Related guest reviews

10

Ejerina

Jan 3, 2025

·

Stayed 4 nights

We love this hotel so so much! The staff are super nice and helpful. We had issues with our snowboard gears that we had to ship from the US and they were so responsive to all my emails and were very helpful. We are so grateful to them especially Iliana and Sarah. They truly provide the best service. Very friendly and accommodating. The hotel itself is old but I wouldn’t say outdated at all. It has character. We wouldn't have it any other way. We had the view of the Matterhorn from our balcony which was awesome! The location is within walking distance to everything. The breakfast, especially the salmon benedicts that we ate for 4 days straight, were so good. We loved the friendly staff and service during breakfast as well. We loved the access to the pool and spa of the sister hotel as well. So highly recommend this hotel and will go back.

10

Jenalie

Oct 1, 2025

·

Stayed 2 nights

Loved whole hotel and staff. But there was noise outside of our windows and no view. Overall wonderful !

10

Tetsuro

Aug 22, 2025

·

Stayed 2 nights

由緒ある歴史あるホテルで、室内の雰囲気もそれを感じさせるが、一方、バスルームは近代的にリノベーションされており、ヨーロッパのホテルに珍しくバスタブがあり、質の良いドライヤーも整備されていた。スタッフの対応もとても良かった。

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10

Shujiro

Aug 13, 2025

·

Stayed 4 nights

非常に良いホテルでした。ツェルマット最古？のホテルとの事で、建物はクラシックでしたが、スタッフは非常にプロフェッショナルでした。体調壊した時も近くのクリニック予約してくれました。朝食会場も非常に雰囲気良かったです。部屋からマッターホルンが見れて朝はキャンドルマッターホルン見れました。毎日。立地もメインストリート沿いで駅まで送迎あり大変助かります。ミシュラン一つ星取ってるのも納得です。

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6

Cristina

Mar 5, 2025

·

Stayed 7 nights

Great service, extremely friendly staff. Rooms a bit dark and drab, and could use a renovation. Heating can’t be controlled individually from each room and the hotel tends to be very warm . We tried opening windows at night but the area around hotel is quite noisy so this doesn’t work. Also the hotels ski locker room is way too small, crowded and uncomfortable. This needs work. Breakfast is included and was plentiful and great quality ingredients. Staff go out of their way to make you happy and meet your every need.

10

Fasel

Jul 10, 2025

·

Stayed 1 night

Excellent hotel, lovely welcome and assistance Room was amazing, centrally located and simple but adequate breakfast Anyone looking for a hotel in Zermatt, look no further. Amazing

10

Ali

Jan 24, 2026

·

Stayed 3 nights

Mükemmel bir hizmet. Resepsiyon, oda servisi, ulaşım hizmetleri her şey harika. Oda çok keyifli ve büyük idi. Zermatt taki en iyi otel olabilir.

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10

Thomas

Mar 16, 2024

·

Stayed 1 night

We stayed here before taking the Glacier express. The hotel has a wonderful location in the middle of town. Service was incredible, the room was very comfortable, everything exceeded our expectations, and we will definitely be staying there again.

10

Marcin

Aug 12, 2024

·

Stayed 3 nights

Great, charming hotel in walkable distance from the main attractions: Gornergrat train and Matterhorn Glacier Paradise cable car stations. Our room was large and very comfortable. The staff was very friendly and helpful. I highly recommend choosing Monta Rosa for a stay in Zermatt!

10

Tammy

Apr 17, 2024

·

Stayed 1 night

Absolutely beautiful hotel in the heart of Zermatt. It took six minutes to walk to the hotel from the train station and the location is perfect. You are in the heart of the shopping/dining district in Zermatt. The staff went out of their way to provide excellent customer service and the room was very spacious with modern amenities. I would definitely stay here again.

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Service

Service is widely praised as warm, proactive and highly helpful, including arranging clinic visits and station transfers. Isolated negatives include a canceled reservation and one report of rudeness.

Related guest reviews

10

Shujiro

Aug 13, 2025

·

Stayed 4 nights

非常に良いホテルでした。ツェルマット最古？のホテルとの事で、建物はクラシックでしたが、スタッフは非常にプロフェッショナルでした。体調壊した時も近くのクリニック予約してくれました。朝食会場も非常に雰囲気良かったです。部屋からマッターホルンが見れて朝はキャンドルマッターホルン見れました。毎日。立地もメインストリート沿いで駅まで送迎あり大変助かります。ミシュラン一つ星取ってるのも納得です。

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10

Shadi

Feb 6, 2024

·

Stayed 3 nights

The hotel is beautiful and located in the middle of the village. But what makes this hotel so amazing is the staff. People are super friendly and attentive. The front desk staff, Mariana, Iliana, and George were wonderful. They go above and beyond to take care of you. I would definitely stay here again.

10

KIMOTO

Jul 5, 2025

·

Stayed 2 nights

スタッフの方がとても親切で、英語も分かりやすく話してくれました。部屋も綺麗で、細かな心遣いがありがたかったです。また、当日、ツェルマットへ向かう鉄道が通行止めになるトラブルが発生したのですが、メールでの連絡に対して丁寧に対応いただき、安心して過ごすことができました。

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10

William

Jul 5, 2025

·

Stayed 2 nights

Absolutely perfect in every sense! The staff at the hotel go above and beyond to make you stay an exceptional experience! Breakfast was amazing! I will tip my hat to the staff for finding an alternative means to getting us to the train station with three large suitcases and carrying on bags,as the main road where the electric shuttles ran were closed due to the scheduled marathon event.

10

Stella

Aug 24, 2025

·

Stayed 1 night

An excellent hotel! They called us in advance to offer a complimentary pickup from the train station and they arranged a drop off too! The staff are super friendly and helpful. We booked two rooms for a one night stay to be on the Glacier Express in the morning. The breakfast is remarkable! Will definitely come back to stay there again!

4

James

Sep 15, 2024

·

Stayed 1 night

We reserved a room in March of 2024 for September. One week before our arrival we got an email saying our reservation was cancelled. No explanation. We were told we could reserve a room at one of their sister hotels. After three separate calls through Expedia, who called the hotel we chose, we were told we would receive email confirmation of the new room. We never received email confirmation. We arrived at the hotel with our supposed new room only to find we didn’t have a reservation. Thankfully, their sister hotel had a room available and figured things out for us. They were extremely accommodating and we thoroughly enjoyed our stay there. It’s hard to rate Monte Rosa accurately as we our only interaction was a cancelled reservation. As it turns out, their entire hotel was closed, but again, we have not explanation as to why. We would definitely go back their five star palace sister hotel again though.

10

Ali

Jan 24, 2026

·

Stayed 3 nights

Mükemmel bir hizmet. Resepsiyon, oda servisi, ulaşım hizmetleri her şey harika. Oda çok keyifli ve büyük idi. Zermatt taki en iyi otel olabilir.

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10

sherif

Jul 6, 2022

·

Stayed 1 night

Wonderful in every way. Sara, George and Natalie 3 staffs we interacted with are all fantastic people. Very high marks.

10

Walter

Jun 23, 2025

·

Stayed 2 nights

A wonderful hotel with a wonderful staff. I have been fortunate enough to stay at some of the best known and fanciest hotels in Europe and the service at the Monte Rosa was on the level of hotel costing 10x as much per night.

4

John

Jul 31, 2022

·

Stayed 2 nights

Booked an edelweiss room, got ‘upgraded’ to a room with a view of the street and a lot of late night noise. The front desk clerk was extremely rude. The street noise is significant and not what I booked. Frankly, it was a really disappointing hotel.

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Location

Consistently central and walkable to the station, shops and attractions. Some guests experienced nighttime street noise; ski lifts are about a 10-minute walk.

Related guest reviews

10

Vivian Wei

Aug 23, 2024

·

Stayed 1 night

Fantastic place to stay, minutes away from the train station or the hiking trail. Highly recommend

8

Fredrik

Jan 18, 2026

·

Stayed 6 nights

Very nice hotel and staff. Situated in the center of Zermatt village.

4

Anna

Apr 6, 2025

·

Stayed 4 nights

The moutain view is actually a view over other buildings and rubbish bins so a waste of money. The spa they advertise is actually at their sister hotel to which you have to walk to - not ideal. The breakfast is very basic. Rooms are spacious and comfortable and most of the staff (with some exeptions unfortunately) is nice. Ski lifts are actually about 10 min walk away. Overall not impressed and would not stay here again.

10

Maryana

Apr 5, 2025

·

Stayed 2 nights

Loved the boutique hotel located on the square. Super convenient and accessible.

10

Adam

Jan 7, 2025

·

Stayed 3 nights

Centrally located, easy to get to everything, quiet, convenient

10

Thomas

Mar 16, 2024

·

Stayed 1 night

We stayed here before taking the Glacier express. The hotel has a wonderful location in the middle of town. Service was incredible, the room was very comfortable, everything exceeded our expectations, and we will definitely be staying there again.

10

Marcin

Aug 12, 2024

·

Stayed 3 nights

Great, charming hotel in walkable distance from the main attractions: Gornergrat train and Matterhorn Glacier Paradise cable car stations. Our room was large and very comfortable. The staff was very friendly and helpful. I highly recommend choosing Monta Rosa for a stay in Zermatt!

10

Tammy

Apr 17, 2024

·

Stayed 1 night

Absolutely beautiful hotel in the heart of Zermatt. It took six minutes to walk to the hotel from the train station and the location is perfect. You are in the heart of the shopping/dining district in Zermatt. The staff went out of their way to provide excellent customer service and the room was very spacious with modern amenities. I would definitely stay here again.

10

GERALDINE

Sep 5, 2025

·

Stayed 2 nights

Centrally located. Had a great cheese fondue. Staff helped us book many things

10

Silvia

Feb 3, 2026

·

Stayed 2 nights

Adorei o hotel, super bem localizado!!! Limpeza, comida, e gentileza.

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Dining

Breakfast is frequently praised for quality and variety, though a couple of guests found it simple or basic. Limited feedback on other dining, with a few positive mentions of the bar and fondue.

Related guest reviews

10

Ejerina

Jan 3, 2025

·

Stayed 4 nights

We love this hotel so so much! The staff are super nice and helpful. We had issues with our snowboard gears that we had to ship from the US and they were so responsive to all my emails and were very helpful. We are so grateful to them especially Iliana and Sarah. They truly provide the best service. Very friendly and accommodating. The hotel itself is old but I wouldn’t say outdated at all. It has character. We wouldn't have it any other way. We had the view of the Matterhorn from our balcony which was awesome! The location is within walking distance to everything. The breakfast, especially the salmon benedicts that we ate for 4 days straight, were so good. We loved the friendly staff and service during breakfast as well. We loved the access to the pool and spa of the sister hotel as well. So highly recommend this hotel and will go back.

10

Lino

Jan 7, 2026

·

Stayed 2 nights

- O Hotel é caro, como tudo em Zermatt, mas nesse caso o preço vale pelo atendimento primoroso da equipe do hotel, a localização, o café da manhã delicioso e a liberdade de poder usar o spa e o fitness center do hotel Mont cervin que são incríveis

Translate

10

Jason

Jul 4, 2025

·

Stayed 1 night

Amazing breakfast, comfortable beds, kind people.

10

Shujiro

Aug 13, 2025

·

Stayed 4 nights

非常に良いホテルでした。ツェルマット最古？のホテルとの事で、建物はクラシックでしたが、スタッフは非常にプロフェッショナルでした。体調壊した時も近くのクリニック予約してくれました。朝食会場も非常に雰囲気良かったです。部屋からマッターホルンが見れて朝はキャンドルマッターホルン見れました。毎日。立地もメインストリート沿いで駅まで送迎あり大変助かります。ミシュラン一つ星取ってるのも納得です。

Translate

10

Stella

Aug 24, 2025

·

Stayed 1 night

An excellent hotel! They called us in advance to offer a complimentary pickup from the train station and they arranged a drop off too! The staff are super friendly and helpful. We booked two rooms for a one night stay to be on the Glacier Express in the morning. The breakfast is remarkable! Will definitely come back to stay there again!

10

Fasel

Jul 10, 2025

·

Stayed 1 night

Excellent hotel, lovely welcome and assistance Room was amazing, centrally located and simple but adequate breakfast Anyone looking for a hotel in Zermatt, look no further. Amazing

4

Anna

Apr 6, 2025

·

Stayed 4 nights

The moutain view is actually a view over other buildings and rubbish bins so a waste of money. The spa they advertise is actually at their sister hotel to which you have to walk to - not ideal. The breakfast is very basic. Rooms are spacious and comfortable and most of the staff (with some exeptions unfortunately) is nice. Ski lifts are actually about 10 min walk away. Overall not impressed and would not stay here again.

10

Jan

Feb 1, 2024

·

Stayed 5 nights

Charming Swiss hotel in the heart of Zermatt. Friendly staff. Didn’t dine in restaurant but the bar was cozy and fun. Breakfast was included and more than needed.

10

Prevesh

Jul 12, 2024

·

Stayed 2 nights

Great staff and service. Excellent breakfast.

10

GERALDINE

Sep 5, 2025

·

Stayed 2 nights

Centrally located. Had a great cheese fondue. Staff helped us book many things

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Monte Rosa Boutique Hotel

Prices for Monte Rosa Boutique Hotel

Monthly average prices

About this property

Location

Room options

Enzian Superior Double Room

Matterhorn Suite

Whymper Suite

Edelweiss Deluxe Room, Mountain View

Alpenrose Double Room

Monte Rosa Suite, Mountain View

Guest reviews of Monte Rosa Boutique Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Monte Rosa Boutique Hotel

Prices for upcoming dates