Hotel Holiday
Property description
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include ski storage and a fireplace in the lobby.
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Guest reviews
8.7
Fabulous
Based on 482 verified reviews
Who stays here?
Business
4%
Couple
42%
Family
34%
Group
19%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews, Hotel Holiday is noted for very clean rooms, friendly staff, and a quiet, walkable setting on a steep hill above the station, with pleasant views mentioned by several guests.
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8
christine
Feb 24, 2026
·
Stayed 2 nights
Clean room, had everything we needed and breakfast.
Clean room, had everything we needed and breakfast.
6
Brianna
Jan 21, 2026
·
Stayed 3 nights
Pros: *Room price, cheap for Zermatt standards. *Hotel taxi service for CHF 5 pp. *Breakfast buffet offered, though selection limited. *Clean room, chalet styled. Cons: *Location - NOT near the train station. It is a purely uphill walk and it is grueling with luggage. *Noisy, paper thin walls. *No hot food at breakfast. I was disappointed by this. I ate chocolate croissants and yogurt each day. No pancake/waffle making option, scrambled eggs, or bacon. *Outdated. *Staff not accommodating. No microwave. Acted surprised that we asked for an extra pillow.
Pros: *Room price, cheap for Zermatt standards. *Hotel taxi service for CHF 5 pp. *Breakfast buffet offered, though selection limited. *Clean room, chalet styled. Cons: *Location - NOT near the train station. It is a purely uphill walk and it is grueling with luggage. *Noisy, paper thin walls. *No hot food at breakfast. I was disappointed by this. I ate chocolate croissants and yogurt each day. No pancake/waffle making option, scrambled eggs, or bacon. *Outdated. *Staff not accommodating. No microwave. Acted surprised that we asked for an extra pillow.
10
Zhen
Jan 2, 2026
·
Stayed 8 nights
My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.
My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.
10
Sabina Imran
Oct 6, 2025
·
Stayed 1 night
Clean room and washroom. Excellent mountain view and balcony
Clean room and washroom. Excellent mountain view and balcony
10
Shirley
Sep 25, 2025
·
Stayed 1 night
Near to train station, room very clean. The best of all is the breakfast.
Near to train station, room very clean. The best of all is the breakfast.
Gryfelblatte 4, Zermatt, Switzerland
Location
When you stay at Hotel Holiday in Zermatt, you'll be in the historical district, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.
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