Is parking available at the hotel?

Parking is not available at the property as Zermatt is a car-free zone. Guests can reach the hotel only by train.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the hotel prior to arrival.

What accessibility features does the hotel offer?

The property has limited wheelchair access, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details on room accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is located 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 3.1 mi (5 km) from Sunnegga Ski Resort. It is also close to various attractions such as the Matterhorn Museum and Zermatt Visitor Center, both within 0.5 km.

Does the hotel have a swimming pool?

Yes, the hotel features both an indoor and outdoor swimming pool. Pool access is available from 7:00 AM to 9:00 PM.

What are the hotel's policies regarding children?

Children are welcome at the hotel. There is no charge for children under the age of 9 staying with adults.

What is the hotel's policy on extra beds and cribs?

The property offers rollaway beds for a fee of CHF 250.00 per night. Advance request or confirmation is required for extra beds.

The Omnia Hotel Zermatt: Luxury Stay in Switzerland

Average nightly price at THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views by month, last 12 months (USD)
Month	Average price
January	$1,269
February	$1,426
March	$1,254
April	$1,064
June	$1,003
July	$1,005
August	$925
September	$970
October	$738
November	$907
December	$1,159

What guests think

Across recent reviews, The Omnia wins exceptional praise for its warm, above‑and‑beyond service, convenient central location with Matterhorn views, refined design and ambiance, relaxing spa, and consistently excellent, varied breakfasts.

Rooms and views are widely admired; one review mentions the lack of air conditioning in summer and another felt a room was not especially luxe. One outlier review criticized the location and value. Expect a refined boutique experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa receives repeated praise, and amenities are described as high quality.

Related guest reviews

10

Joshua

Sep 12, 2024

·

Stayed 2 nights

This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.

10

Ronen

Aug 16, 2025

·

Stayed 3 nights

Excellent stay, wonderful hotel with nice amenities and attentive staff. Convenient location. Would stay here again. Note the rooms don’t have air conditioning and it gets pretty warm in August, but you can request a fan.

10

kanako

Aug 29, 2025

·

Stayed 3 nights

I have stayed in many luxury hotels in the world including Four Seasons and Mandarin Oriental. However, this hotel the Omnia was the BEST stay ever. Attention to detail in beautiful design (architecture, furnishings, even the soap dish which looks like TBM- Tunnel Boring Machine- and attentive service were totally exceptional. Now I am staying at Park Hyatt Zürich and it looks so ugly compared to the Omnia. They don’t have any fundamental philosophy about creating a space. At the Omnia, I made a last minute appointment for the spa, and they made it happen. Phillip noticed I was near the lobby and he ran to tell me the appointment was actually created. Pool and spa area were gorgeous and relaxing. The library with the fireplace was a nice touch. Their collections of art books was better than New York public library. I learned how the design affects humans while staying at the Omnia. Life and living can be a theee dimensional (or four) art. Thank you so much for giving me the opportunity to stay there! Best of luck to the designers, architectures, management team and all the employees.

10

Brian

Aug 10, 2023

·

Stayed 2 nights

Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.

10

George

Oct 9, 2023

·

Stayed 2 nights

This will officially be my first review. Ive been to a lot of hotels throughout my travels but this place ranks top 3 but will still be the first time I'm moved to leave a review. Every detail was thoughtout and the staff reaching out to me to help with getting to the property from train station was just a blessing after a long travel time. They made the effort at using my name the entire time. Welcomed with a drink and parted ways with chocolate...damn, so good. The views, the vibe and aesthic choices of the property, the center of town location, the people, the mountains, etc...again, I can't say enough. Zermatt was incredible but the hotel ameneties made it difficult to leave sometimes. I would leave early morning to explore and when I started back to the hotel I was equally eager to discover the property again and again. Thank you to the staff for making my first solo trip one of the most amazing trips ever.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness draws positive remarks, with guests noting very clean rooms.

Related guest reviews

10

Patricia

Feb 26, 2023

·

Stayed 6 nights

The hotel was beautiful—clean and relaxing in a very zen way. What stood out the most was the staff. They were all very friendly, helpful, and courteous. I would highly recommend the property to anyone visiting Zermatt. Great location and delicious breakfasts too!

10

René

Apr 5, 2025

·

Stayed 6 nights

Alles war sehr sauber

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10

Brian

Aug 10, 2023

·

Stayed 2 nights

Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.

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AI-generated summary based on recent guest reviews

Rooms

Guests praise comfortable rooms with standout Matterhorn and town views and appealing design; one review notes no air conditioning in summer and another felt a room was not especially luxe.

Related guest reviews

10

Zeke

Dec 2, 2024

·

Stayed 2 nights

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.

10

Ronen

Aug 16, 2025

·

Stayed 3 nights

Excellent stay, wonderful hotel with nice amenities and attentive staff. Convenient location. Would stay here again. Note the rooms don’t have air conditioning and it gets pretty warm in August, but you can request a fan.

10

kanako

Aug 29, 2025

·

Stayed 3 nights

I have stayed in many luxury hotels in the world including Four Seasons and Mandarin Oriental. However, this hotel the Omnia was the BEST stay ever. Attention to detail in beautiful design (architecture, furnishings, even the soap dish which looks like TBM- Tunnel Boring Machine- and attentive service were totally exceptional. Now I am staying at Park Hyatt Zürich and it looks so ugly compared to the Omnia. They don’t have any fundamental philosophy about creating a space. At the Omnia, I made a last minute appointment for the spa, and they made it happen. Phillip noticed I was near the lobby and he ran to tell me the appointment was actually created. Pool and spa area were gorgeous and relaxing. The library with the fireplace was a nice touch. Their collections of art books was better than New York public library. I learned how the design affects humans while staying at the Omnia. Life and living can be a theee dimensional (or four) art. Thank you so much for giving me the opportunity to stay there! Best of luck to the designers, architectures, management team and all the employees.

10

Eric

Sep 2, 2023

·

Stayed 2 nights

The hospitality was unmatched along with impeccable views of the mountain and town.

10

Alberto

Aug 22, 2025

·

Stayed 2 nights

Great location to explore town and a short walk to the gondolas for Matterhorn. You also get great views of the town. Staff was super friendly and helpful. Will definitely go back again.

10

nicole

Sep 5, 2025

·

Stayed 2 nights

The rooms were not luxe or special but the location was perfect along with the service.

10

Ramunas

Jul 23, 2024

·

Stayed 1 night

Excellent experience, world-class and super friendly staff, amazing room! Highly recommend to everyone!

10

KARLA GABRIELA

Dec 13, 2024

·

Stayed 3 nights

The stay at this hotel was simply wonderful, we chose it as part of our honeymoon, and I can only say that the service is spectacular, as are the hotel facilities, on our first night we had a small complaint with our room, so we only asked to be moved to another room, and our surprise was that they moved us to another room, much larger and with impressive views of the Matterhorn. Truly, many thanks to all who made our dream stay possible. And especially to Tob

10

Robinder

Oct 13, 2025

·

Stayed 2 nights

Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.

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AI-generated summary based on recent guest reviews

Service

Service is a standout theme: staff are consistently described as warm, attentive, and proactive, with thoughtful touches and smooth communication before and during stays.

Related guest reviews

10

Kevin

Oct 3, 2023

·

Stayed 2 nights

Excellent experience. Staff top notch. Staff was super friendly and helpful. I would recommend this place to anyone visiting.

10

Herbert

Jan 20, 2025

·

Stayed 1 night

We had the most amazing stay at the Omnia this weekend. The staff were extremely friendly and looked after our every need. Cant fault a thing! They were extremely thoughtful to make an anniversary weekend unforgettable. The Omnia has made us customers for life this weekend, and we will be back many times in the future.

10

Amit

Jun 28, 2025

·

Stayed 3 nights

Wonderfull staff ..from pick up at train station to welcome at hotel and then stay and final good bye .. they really make you feel like king .. you feel like you are on vacation and small to small request has been fulfilled .. they all are super nice .. will come gain .. view is great and food is excellent

10

Alina

Sep 28, 2025

·

Stayed 1 night

It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!

10

Zeke

Dec 2, 2024

·

Stayed 2 nights

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.

10

Maria

Sep 21, 2025

·

Stayed 3 nights

Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.

10

Robin

Aug 26, 2024

·

Stayed 4 nights

From the moment we arrived, till the we left firvour final ride to the station/transport, I felt like I was visiting my long lost Royal Family. Every interaction with our hosts and Omnia friends was magical and never did we ever hear the word NO for any request or need. Each and everyone of the team went over and above the normal efforts to assist. Each conversation or request ended with “is there anything else you need or that I can do for you?…) Nancy and I cant thank Christian, Anna and the entire team enough…. for all the warm hospitality and caring shown each and every day to us We hope to see you in February 2026 after the Milan Olympics!!!! Bravo!! Amazing work!

10

Alberto

Aug 22, 2025

·

Stayed 2 nights

Great location to explore town and a short walk to the gondolas for Matterhorn. You also get great views of the town. Staff was super friendly and helpful. Will definitely go back again.

10

Sanseeban

Feb 5, 2026

·

Stayed 1 night

the best service ever!!! there‘s no five star hotel in the world with a better service!

10

Michael

Jul 24, 2025

·

Stayed 2 nights

Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!

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AI-generated summary based on recent guest reviews

Location

Location is widely praised as central and convenient for town, trains, and gondolas, with sweeping Matterhorn and town views. One review criticized the location.

Related guest reviews

10

Zeke

Dec 2, 2024

·

Stayed 2 nights

Everything was exemplary. Pre-trip communication and response time was incredible. The staff went above and beyond to help with every detail of our stay. The manager made it a point to introduce himself when we arrived. The room was 10/10, and the location is as good as it gets in Zermatt. Views of the town and the Matterhorn were breathtaking. I have been to Zermatt multiple times, and going forward, we will definitely be staying at The Omnia. It's everything you could ever ask for in a 5-Star, boutique hotel.

10

Ronen

Aug 16, 2025

·

Stayed 3 nights

Excellent stay, wonderful hotel with nice amenities and attentive staff. Convenient location. Would stay here again. Note the rooms don’t have air conditioning and it gets pretty warm in August, but you can request a fan.

10

Maria

Sep 21, 2025

·

Stayed 3 nights

Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.

4

KHALID

Sep 5, 2025

·

Stayed 2 nights

This was one of the worst hotels during my entire vacation in Switzerland. I have no idea how google put it as one of the luxurious hotel in Zermatt, this being at the worst location. It was NOT worth $900/night hotel and I feel very bad and sorry to have stayed. I skipped the 2nd night without even being compensated

10

Andrew

Aug 1, 2024

·

Stayed 3 nights

If I could give it 6 stars , I would. The team was outstanding, great location , just an incredible stay , will definitely come back

10

Eric

Sep 2, 2023

·

Stayed 2 nights

The hospitality was unmatched along with impeccable views of the mountain and town.

10

Alberto

Aug 22, 2025

·

Stayed 2 nights

Great location to explore town and a short walk to the gondolas for Matterhorn. You also get great views of the town. Staff was super friendly and helpful. Will definitely go back again.

10

nicole

Sep 5, 2025

·

Stayed 2 nights

The rooms were not luxe or special but the location was perfect along with the service.

10

Robinder

Oct 13, 2025

·

Stayed 2 nights

Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.

10

Michael

Jul 24, 2025

·

Stayed 2 nights

Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly praised for quality and variety.

Related guest reviews

10

Marija

Aug 5, 2024

·

Stayed 1 night

Es war alles perfekt! Ein Traum. Wir hätten keinen besseren Urlaub geniessen können, der beste Service und das Frühstück war köstlich! Vielen herzlichen Dank!

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10

Patricia

Feb 26, 2023

·

Stayed 6 nights

The hotel was beautiful—clean and relaxing in a very zen way. What stood out the most was the staff. They were all very friendly, helpful, and courteous. I would highly recommend the property to anyone visiting Zermatt. Great location and delicious breakfasts too!

10

Joshua

Sep 12, 2024

·

Stayed 2 nights

This place is 1st class all the way. The service was above and beyond, extremely kind and welcoming. I would recommend this hotel with no hesitation, definitely the best place to stay in Zermatt. Plus great spa services and breakfast.

10

Amit

Jun 28, 2025

·

Stayed 3 nights

Wonderfull staff ..from pick up at train station to welcome at hotel and then stay and final good bye .. they really make you feel like king .. you feel like you are on vacation and small to small request has been fulfilled .. they all are super nice .. will come gain .. view is great and food is excellent

10

Alina

Sep 28, 2025

·

Stayed 1 night

It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!

10

Maria

Sep 21, 2025

·

Stayed 3 nights

Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.

10

Michael

Jul 24, 2025

·

Stayed 2 nights

Our stay was perfect! The staff is both friendly and very helpful. The breakfast was perfect every morning. Location is ideal!

10

Brian

Aug 10, 2023

·

Stayed 2 nights

Beautiful building, great staff, perfect location, and excellent spa! Nice attention to detail with a great turn down service, treats in the rooms and a wonderful breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $908	9	10 $889
11 $869	12 $751	13 $757	14 $772	15 $873	16 $879	17 $876
18 $855	19 $891	20 $876	21 $803	22	23	24
25	26	27	28	29	30	31

THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views

Prices for THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views

Monthly average prices

About this property

Location

Room options

Deluxe Double Room, 1 King Bed

Basic Single Room, 1 Queen Bed (Queen Double Room)

Suite (Village Suite)

Panoramic Suite, Mountainside (Matterhorn Suite)

Design Double Room, 1 King Bed

Standard Double Room, 1 King Bed, Valley View

Panoramic Suite, Mountain View, Tower (Tower Suite)

Suite (Ecksuite)

Guest reviews of THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about THE OMNIA - Design Mountain Lodge and Spa with Iconic Matterhorn Views

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27 $1,175	28 $1,436
29 $1,424	30 $1,177