Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays and weekends from 7:00 AM to 10:00 AM for a fee of approximately EUR 22 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Heraklion, just steps from the Heraklion Archaeological Museum and 12 minutes by foot from Heraklion Port. It is also 3.6 miles from the Palace of Knossos.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and typically open from April to October.

What are the policies for guests staying with children?

Children 12 years old or younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is recommended to contact the property directly for any specific requests regarding additional sleeping arrangements.

Aquila Atlantis Hotel in Heraklion

Average nightly price at Aquila Atlantis Hotel by month, last 12 months (USD)
Month	Average price
January	US$80
February	US$90
March	US$90
April	US$116
May	US$160
June	US$142
July	US$140
August	US$153
September	US$183
October	US$716
November	US$86
December	US$79

What guests think

At Aquila Atlantis Hotel, travelers consistently praise the central, walkable location, friendly and professional staff, generous breakfast, and overall value, while noting caveats like very limited parking, occasional noise, and some room layout or AC quirks.

Rooms are generally modern and comfortable, with upgrades common and some offering harbor views, while a minority feel small or dated. Facilities include two pools—one on the roof with views—but the rooftop pool is small and may close in the off‑season or have restricted hours. Breakfast earns frequent praise for range and quality; on-site dining is generally well reviewed, though a few guests questioned half‑board extras or takeaway breakfast arrangements. Expect a well-located city hotel with strong comforts and a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Two pools, including a rooftop pool with city or harbor views, are appreciated; however, the rooftop pool is small, sometimes closed in the off-season, and hours can be limited. On-site parking is very limited, so many guests use nearby paid garages.

Related guest reviews

10

Paraskevi

26 Sept 2025

·

Stayed 2 nights

Aquila Atlantis Hotel is the perfect base to explore Crete’s capital. Spacious, modern rooms, a great rooftop pool with harbour views, and an excellent breakfast. Friendly, professional staff made everything seamless. Walking distance to the port, museums, and old town, ideal for a city stay.

10

Richard Aaron

23 Aug 2024

·

Stayed 4 nights

The property is on a raised area of the City centre which gives an amazing view of the whole city from the top floor pool. The staff are courteous and friendly and the dining menu is perfect and excellently priced for room service. My room was upgraded to one with a balcony and this was absolutely amazing and also the Expedia VIP gave me a discount on food and drink there which, as a solo traveller was much appreciated. The only slight downside is that the top floor pool, whilst panoramic, is quite small and so if a party of 2 or more people are in it, it can seem inaccessible. Also, on departure, there is no shower room available for leaving guests. If you have a later flight and have been checked out for a while, In the Crete climate, changing and feeling fresh for your flight is a necessity.

8

Janet

21 May 2024

·

Stayed 1 night

Helped with luggage fast. No parking / chaotic to drop off luggage. Hotel was in a good spot - good recommendations for restaurants in the area. The pool area was a bit “run down” and the room was very small - we had a 3rd person in the room and the cot was very small with a very uncomfortable bed. Overall good area for one to reach the seaport

10

Paul

16 Oct 2025

·

Stayed 7 nights

Stayed there in June 2025. Staff were fantastic. Hotel really good. Only thing I would have slightly criticised was the lack of water heating in the swimming pools. Still able to enjoy a swim, though. Otherwise, I couldn’t fault it at all.

10

john

13 Aug 2023

·

Stayed 1 night

This is an up-market hotel with two modest sized pools. Very clean. Great public areas. Museum 2 minute walk, restaurants 3-4 minute walk. Very happy with location and service.

8

Gregory

15 Dec 2024

·

Stayed 2 nights

Nice hotel, very close to market area and tavernas, etc. Top floor pool closed for off-season not advertised.

8

Amber

17 Nov 2025

·

Stayed 2 nights

The hotel was nice. The people did not do a good job with the parking situation. The booking clearly states that self parking is included in the booking. When we arrived the parking lot that has 15 spaces for a very large hotel, was completely full. We were told we could park in a different garage near by (5 min walk). This cost 10 eu a day. One advantage to booking this hotel was the availability of parking, and that was not the case upon check in. I would like it to be know that parking is NOT included in the booking as advertised.

10

Karen

12 Sept 2023

·

Stayed 2 nights

The only thing we did not like was the pool hours. We were delayed arriving to the hotel getting there only at 8:10 PM so looking forward to a swim in the pool and to enjoy the rooftop pool only to hear it closed at 8pm and was only open 10am to 7pm inside and to 8pm outside, for the two night stay we could not use the pool as day two we were on an excursion from 6am to 10pm and then checked out at 430am the next day. I selected this hotel for its location and rooftop pool which we did not get to use. We did receive our VIP upgrade in the room and did use our $10 credit for food on the first day but did not have the time to use it on the second day. Staff very friendly, hotel very clean and very comfortable.

10

Kornilia

18 Sept 2024

·

Stayed 4 nights

Excellent hotel, 5 star but is in an area that is impossible to park. The hotel has only about 10 parking spots.

10

michael

17 Sept 2024

·

Stayed 6 nights

Fantastic hotel in city centre unless you want a beach hotel along the coast this hotel with two pools (one on roof)

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Cleanliness

Rooms and common areas are repeatedly described as very clean and well maintained. Only isolated comments note average bathroom cleanliness.

Related guest reviews

10

jian

19 Oct 2023

·

Stayed 1 night

Clean, friendly environment. Convenient location

10

Tony

8 May 2024

·

Stayed 1 night

Nice, clean hotel, great location and view of the port.

10

Natalie De

9 Sept 2025

·

Stayed 3 nights

Short but sweet stay while passing through Heraklion, great location for archaeological museum, close to bus stop to Knossos, and walking distance to centre for restaurants and Venetian fort. Modern and clean, quiet room, great breakfast buffet with nice small internal courtyard to eat outside.

10

Cathy

6 Jun 2024

·

Stayed 2 nights

Staff are very nice and professional, clean room, comfortable beds, great breakfast, convenient location, exerlent stay, recommend!

10

Judith

31 May 2024

·

Stayed 2 nights

Clean, renovated, well situated

8

Alain

4 Nov 2024

·

Stayed 2 nights

Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.

10

Jacqueline

8 Mar 2024

·

Stayed 2 nights

We stayed for two nights on Tuesday 5th March & Wednesday 6th March. We are frequent visitors to this hotel as it is absolutely fantastic. All the staff are professional and friendly. The food is lovely and the harbour view room we stay in is beautiful and always spotlessly clean. We will always be returning back to this hotel.

10

Holly

13 Jun 2024

·

Stayed 2 nights

Very clean hotel with spacious rooms and an enormous shower! Lovely view from the balcony and fantastic breakfast selection

8

Anil

22 Jan 2026

·

Stayed 1 night

Odalar çok temiz, resepsiyon çok yardımcı.

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10

Georgios

8 Feb 2026

·

Stayed 1 night

Το δωμάτιο ήταν πολύ καθαρό, το προσωπικό εξυπηρετικό και οι παροχές όπως το ίντερνετ, το μίνι μπαρ, και τα κλινοσκεπάσματα ήταν πολύ καλά.

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Rooms

Rooms are modern, comfortable, and often spacious, with some offering harbor views and large showers. A minority mention small or dated rooms, unconventional bathroom layouts, partial views, outside noise, and occasional Wi‑Fi or AC issues.

Related guest reviews

10

Ann

22 Apr 2025

·

Stayed 7 nights

Aquila Atlantis Hotel is a lovely hotel with friendly staff. We enjoyed our breakfast each morning and the options available were very good. Our room was spacious with comfortable beds. A building next to the hotel was being renovated/rebuilt and caused noise on some of the mornings we were there even with the window closed. Apart from that the hotel was quiet. We were disappointed that the air conditioning wasn’t available as the room got hot at night. We couldn’t leave the window open because of the building work. We were offered a fan, however. The bathroom was very nice but its layout was a bit strange as the toilet was in the shower cubicle. The shower was big but obviously the floor got wet when someone had a shower as did the toilet. Our only other issue was that because the balcony had a solid cement wall, when sitting on the balcony you couldn’t see anything. All in all, we enjoyed our stay at the Aquila Atlantic.

6

Marianna

11 May 2023

·

Stayed 5 nights

Excellent quiet location Very friendly staff My room was small and had a terrible view (balconies of other buildings) The hotel was not so busy (it was beginning of May which is not a peak season) i do not understand why I was not given a different room. The quality of the room was inferior to what I paid for

10

DeAnn

22 Jun 2024

·

Stayed 1 night

We had a one night stay in order to catch an early ferry. The hotel called us a taxi, which was very close to the port. The pool seemed nice and the rooftop area good for seeing the sunset. The only odd thing was the shower opened up into the room, so be sure you’re comfortable with whoever you’re staying with.

8

Jody

16 Jun 2024

·

Stayed 3 nights

I believe they told me I'd been upgraded when I checked-in, but my room had a great view of the business harbor if you leaned out over the rail, and I paid for a harbor view (like I had seen in the photos from the pool). More like I was downgraded. I also have serious questions about whether the AC even worked, if it did, there was no way to adjust it, or even feel it working. The location was ok, but you're going to hear a lot of air traffic. I think I'll examine my options next time.

10

MARCELA

30 Aug 2024

·

Stayed 1 night

Only complaint the wifi is to slow at the rooms.everything else perfect

6

Mary

26 Jan 2026

·

Stayed 1 night

The lobby was beautiful and the staff were very nice, but the room needs a face lift

8

Sarah

28 Mar 2025

·

Stayed 1 night

The hotel is fine and clean. The room is comfortable, but the pillows and towels are absolutely terrible. The hotel needs a refresh.

10

Stephen

23 May 2025

·

Stayed 1 night

Rooms are nice and well appointed. Pool on the roof was fantastic and offered great views of the city and Harbour.

8

Irene

12 Apr 2025

·

Stayed 1 night

The hotel itself was lovely. The rooms are well appointed, and they even gave us an upgrade at no additional charge, which was very much appreciated. The staff are all professional and friendly. The reason I gave four instead of five stars was for the tremendous construction noise that was right outside our window. It started very early in the morning. We would’ve appreciated having a heads up there was construction going onso that we could’ve chosen a room perhaps facing the opposite direction. Otherwise the hotel was lovely.

10

Holly

13 Jun 2024

·

Stayed 2 nights

Very clean hotel with spacious rooms and an enormous shower! Lovely view from the balcony and fantastic breakfast selection

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Service

Service is widely praised as friendly, professional, and helpful, with frequent room upgrades and thoughtful assistance. Some report inconsistent communication around VIP credits or boxed breakfasts and a few note poor service.

Related guest reviews

10

Paraskevi

26 Sept 2025

·

Stayed 2 nights

Aquila Atlantis Hotel is the perfect base to explore Crete’s capital. Spacious, modern rooms, a great rooftop pool with harbour views, and an excellent breakfast. Friendly, professional staff made everything seamless. Walking distance to the port, museums, and old town, ideal for a city stay.

6

heather margaret

9 Jun 2025

·

Stayed 5 nights

A very average hotel with poorly trained staff.

10

Robin

19 May 2024

·

Stayed 3 nights

The staff provided a warm greeting, a fond farewell, and everything in between. The room was lovely and clean. The location was right near the archeological museum, restaurants and shopping.

6

Abel

29 Jun 2025

·

Stayed 1 night

The best features was the quality of the food—which was decent/good—and the roof pool (although too small). The staff and service was poor. Water during dinner was not included in our half-board plan. The hotel was quite reluctant to put some (of our paid) breakfast in a box for us to take to the airport (they gave us something, but not enough for one person). The general impression was just a typical characterless three-star hotel (officially five).

2

Albina

20 Jun 2023

·

Room was not soundproofed at all, could hear other rooms water running through the bathroom and loud club from the patio door. The staff was terrible, didnt explain clearly the 10 euros credit per day, said i didnt spend full 10 euros so cant apply the credit. Not recommended

6

Santa

7 Aug 2023

·

Stayed 2 nights

Received vip room upgrade, was not impressed with condition of room for a 5 star hotel. Breakfast was great. Convenient location to ferry and center. Staff pleasant but very limited giving info. Was Not honored my vip dining credit. Will not stay here again. Expected more from 5 star hotel. Could have stay at air b&b

10

Jacqueline

31 Oct 2024

·

Stayed 1 night

Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.

8

Krista

10 Sept 2025

·

Stayed 3 nights

Room was clean. The staff was friendly. There are times when only one reception staff on and is not very knowledgeable able the VIP program. Air conditioning worked well. Breakfast was good, lots of meal items to choose from.The staff restocked items regularly.The one fruit juice did have a strange after taste to it.

10

Susan

31 Dec 2024

·

Stayed 7 nights

The staff was amazing! They were extremely helpful and wonderfully friendly. I enjoyed my stay immensely.

10

Jacqueline

21 Feb 2026

·

Stayed 2 nights

Excellent hotel and excellent staff. They always take care of us ensuring we have the room we like. All the staff are welcoming. The food and rooms are excellent. We have stayed many times and will continue to do so.

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Location

Central and walkable to the port, archaeological museum, shops, restaurants, and bus links; convenient for ferries and the airport. Some guests experienced noise from planes, the harbor, or nearby construction.

Related guest reviews

10

Sabina Altaf

10 Feb 2025

·

Stayed 9 nights

The location was ideal. Very close to the harbor, shopping centre, close to eating places.Minutes walk to the ferry crossing to Athens. The staff was always available and very helpful.

8

Michael

10 Sept 2023

·

Stayed 4 nights

Located on the edge of the old city, within walking distance from the bus terminal, ferries to other islands and the castle. Hotel staff were friendly and helpful, rooms clean and comfortable, large range of choices for breakfast. Rooftop pool was great on a hot day.

10

Maureen

30 Sept 2025

·

Stayed 3 nights

Convenient location to port, airport, shops, restaurants and landmarks. Nice room!

8

Claire

29 Jul 2024

·

Stayed 1 night

Très bel hôtel. Personnel très serviable. Cependant pas assez isolé... Nous entendions le bruit des avions.

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10

Josefina

3 Oct 2024

·

Stayed 6 nights

I liked the location, close to the port, city center and bus station.

10

Jean

27 May 2024

·

Stayed 6 nights

The hotel was excellent in all regards, including the restaurant. Short walking distance to the archeology museum. 10 min walking to the ferry boats. Breakfast was sumptuous and fresh. The only exception was the noise at the near by harbor. We stayed a total of 6 njghts. On three out of the 6 nights, there was loud music, some kind of party, at the near by harbor that lasted well after midnjght.

8

Charlesnika

16 Aug 2024

·

Stayed 2 nights

Near everything in Heraklion. Walking distance to restaurants, port, fortress. Hotel has great breakfast. Great views from balconies. Rooftop Pool area is simple but cute with great views.

10

Aashni

22 Jul 2023

·

The Aquila Atlantis hotel is located in such a great spot! Only a few minutes away from the ferry, and in the heart of the city with plenty of options nearby for food, shopping and more! The staff at the hotel were kind and helped point us in the right direction any time we had questions too.

10

Tiffany

30 Aug 2024

·

Stayed 2 nights

A great location for the ferry.

8

Susana

27 Sept 2025

·

Stayed 2 nights

We stayed 2 nights on the way to Santorini. The location is close by the bus station, Ferry port, and city center. Our room was upgraded to a bigger room on the 4th floor. The staff were helpful and polite.

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Dining

Breakfast is frequently rated excellent for variety and quality. Restaurant and dinner experiences are generally positive, though a few guests found half‑board extras or takeaway breakfasts disappointing.

Related guest reviews

10

Teresa

14 Aug 2023

·

Stayed 1 night

Check in and reception was timely and we received a room upgrade as expected but best part of our stay was our dinner on the outdoor patio and the service we received.

8

Dawn

15 Sept 2025

·

Stayed 2 nights

Good, comfortable, for a city hotel it was adequate but not epic. The breakfast was fantastic though and same as the service. We unfortunately we're there when there was a convention taking place in the lobby so it made it exceptionally congested. For a 5 star I expected more.

10

Smarth

8 Oct 2025

·

Stayed 3 nights

The breakfast was one of the best across all the hotels I have been in around the world.

10

Sandra

8 Jul 2025

·

Stayed 2 nights

Fantastic property and friendly staff. We had paid the half board with breakfasts and dinners. The food was beyond expectations. It was fresh and delicious. Thank you!

8

Jovito

19 Apr 2024

·

Breakfast was plentiful and wonderful 5 stars on that.

6

Abel

29 Jun 2025

·

Stayed 1 night

The best features was the quality of the food—which was decent/good—and the roof pool (although too small). The staff and service was poor. Water during dinner was not included in our half-board plan. The hotel was quite reluctant to put some (of our paid) breakfast in a box for us to take to the airport (they gave us something, but not enough for one person). The general impression was just a typical characterless three-star hotel (officially five).

10

Kelly

19 Dec 2024

·

Stayed 2 nights

I would definitely stay at this location again. It was easy to get around and one of my favorite things is it was easy to do our laundry (there are two inexpensive little shops right around the corner). We had THE most AMAZING breakfast included.

10

Nina

6 Aug 2024

·

Stayed 4 nights

Excellent hotel with friendly staff, good breakfast. Highly recommended!

10

Adriana

6 Jul 2025

·

Stayed 2 nights

Breakfast is amazing. Staff extremely polite. I want to go back just to stay there again!

10

William

24 Apr 2025

·

Stayed 1 night

Very nice property. Close and convenient to airport. Very friendly and helpful staff. Dinner was excellent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $117	7 $95
8 $97	9 $98	10 $87	11 $87	12 $86	13 $87	14 $87
15 $86	16 $87	17 $87	18 $89	19 $89	20 $88	21 $86
22 $86	23 $86	24 $86	25 $86	26 $86	27 $86	28 $86
29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
		1 $86	2 $86	3 $86	4 $86	5 $86
6 $86	7 $86	8 $86	9 $86	10 $86	11 $86	12 $86
13 $86	14 $86	15 $86	16 $86	17 $86	18 $86	19 $86
20 $86	21 $86	22 $86	23 $86	24 $86	25 $86	26 $86
27 $86	28 $86	29 $86	30 $86	31 $86

Aquila Atlantis Hotel

Prices for Aquila Atlantis Hotel

Monthly average prices

About this property

Location

Room options

Superior Room Harbor View

Deluxe Room Harbor View

Business Room Urban View

Classic Room Double

Classic Room Single

Junior Suite

Executive Room Harbor View

Grand Suite Harbor View

Family Room

Guest reviews of Aquila Atlantis Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aquila Atlantis Hotel

Prices for upcoming dates

Business details