InterContinental Kansas City at the Plaza by IHG

Name: InterContinental Kansas City at the Plaza by IHG
Address: 401 Ward Parkway, Sunset Hill, Kansas City, Missouri, United States of America, Kansas City, Jackson County, US
Price range: US$129–US$373 per night
Rating: 8.13

US$214

/ night

Avg. for September

InterContinental Kansas City at the Plaza by IHG - Image 1

InterContinental Kansas City at the Plaza by IHG - Room

InterContinental Kansas City at the Plaza by IHG - View from room

InterContinental Kansas City at the Plaza by IHG - Reception

Prices for InterContinental Kansas City at the Plaza by IHG

Select dates to see prices and availability

US$214

/ night

Avg. for September

Monthly average prices

Nightly prices at InterContinental Kansas City at the Plaza by IHG average US$145 in the cheapest month (January) and US$214 in the most expensive month (September), based on the last 12 months.

Average nightly price at InterContinental Kansas City at the Plaza by IHG by month, last 12 months (USD)
Month	Average price
January	US$145
February	US$155
March	US$165
April	US$195
May	US$151
June	US$208
July	US$193
August	US$176
September	US$214
October	US$202
November	US$167
December	US$187

Most expensive: September (~US$214)

Cheapest: January (~US$145)

About this property

Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Amenities

Business amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kansas City? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Grab a bite to eat at American Slang, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are served on weekends from 6:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 371 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Location

With a stay at InterContinental Kansas City at The Plaza by IHG in Kansas City (Sunset Hill), you'll be within a 15-minute walk of Fountain of Neptune and JC Nichols Memorial Fountain. This hotel is 1 mi (1.7 km) from Kemper Museum of Contemporary Art and 1.1 mi (1.7 km) from Kansas City Art Institute.

What's nearby

Jacob L. Loose Memorial Park(0.3 Miles)
Fountain of Neptune(0.4 Miles)
JC Nichols Memorial Fountain(0.5 Miles)
University of Missouri-Kansas City(0.5 Miles)
Spencer Theatre(0.9 Miles)
Kemper Museum of Contemporary Art(0.9 Miles)
Kansas City Art Institute(0.9 Miles)
Saint Luke's Hospital(1 Miles)
Nelson-Atkins Museum of Art(1 Miles)
39th Street West(1.5 Miles)
University of Kansas Medical Center(1.7 Miles)
Uptown Theater(1.7 Miles)
Westwood Medical Pavilion(1.8 Miles)
Shawnee Indian Mission Historical Site(2.2 Miles)
Research Medical Center Brookside Campus(3 Miles)
The preferred airport for InterContinental Kansas City at The Plaza by IHG is Kansas City International Airport (MCI)(26.3 Miles)

Parking
Restaurant
Swimming pool
Business centre
Room service
Valet parking

Show all

Location

401 Ward Parkway, Sunset Hill, Kansas City, Missouri, United States of America

Jacob L. Loose Memorial Park (0.3 Miles)

Fountain of Neptune (0.4 Miles)

JC Nichols Memorial Fountain (0.5 Miles)

University of Missouri-Kansas City (0.5 Miles)

Spencer Theatre (0.9 Miles)

Kemper Museum of Contemporary Art (0.9 Miles)

More location info

Room options

Premium King Room with Balcony and Plaza View

Room details

1 Extra-Large Double Bed

Sleeps 2

325 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

Room details

1 Extra-Large Double Bed

Sleeps 2

760 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

Classic Room, 1 King Bed, Accessible (Wheelchair)

Room details

1 Extra-Large Double Bed

Sleeps 2

325 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

King Suite with Balcony and Plaza View

Room details

1 Extra-Large Double Bed

Sleeps 2

760 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Wi-Fi (Free)

Premium Room, 1 King Bed, Accessible Bathtub, Balcony (Plaza View)

Room details

1 Extra-Large Double Bed

Sleeps 4

455 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Wi-Fi (Free)

Classic Concierge King Room with Plaza View

Room details

1 Extra-Large Double Bed

Sleeps 2

325 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

Premium Room, Multiple Beds, Balcony (Plaza View)

Room details

2 Large Double Beds

and

1 Sofa Bed

Sleeps 6

325 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Wi-Fi (Free)

Premium King Room with Sofa Bed and Balcony Plaza View

Room details

1 Extra-Large Double Bed

and

1 Sofa Bed

Sleeps 4

455 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Wi-Fi (Free)

Classic King Room with Balcony

Room details

1 Extra-Large Double Bed

Sleeps 2

325 ft²

Balcony

Balcony or Terrace

Air Conditioning

Heating

Wi-Fi (Free)

Classic Room

Room details

1 Single Bed

Sleeps 2

325 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

8.1

Very good

Based on 1,131 verified reviews

Who stays here?

Business

44%

Couple

25%

Family

17%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At InterContinental Kansas City at the Plaza by IHG, travelers consistently praise the walkable location by the Country Club Plaza and many enjoy balcony views, a lively lobby scene, and generally friendly staff, especially valet and restaurant teams.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

However, reviews frequently cite inconsistent housekeeping and dated maintenance—like slow drains, AC or heat problems, and worn bathrooms. Service can be uneven, with understaffing, long or delayed check-ins, and unreturned requests, though many interactions are warm and helpful. Facilities draw mixed feedback: a popular pool with occasional crowding and towel shortages, recurring elevator outages, and paid parking that can be troublesome. Best for travelers who value access and atmosphere over flawless consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and lively lobby bar, but recurring issues include overcrowded pool areas with towel shortages, elevator outages, and a parking garage that can be dirty, glitchy, and fee based.

Related guest reviews

Jennifer

17 Aug 2025

Stayed 1 night

Very clean super friendly staff!! Very cool out door pool!! We had a very fun get away!

Linda

21 Jul 2025

Stayed 3 nights

The two pools were overcrowded all weekend.There was no lifeguard or security person. Many people were drinking heavily. There were not enough lounges for paying guests and plenty of people snuck in. The pool area ran out of towels and it took a LONG time to be replenished. The Board of Health would have lots to say. Pool time was disappointing. Also the sink in room 547 is cracked down the middle.

Laurie

7 Jul 2025

Stayed 2 nights

I sent a message asking for an early check-in because we had an early dinner reservation. No response. So I called and they told me it would be a $25 charge. I told them no thanks. The room was find but the toilet was dirty. The women’s locker room had 2 full homers with dirty towels over flowing 2 days in a row. Used towels in the corner in sauna. The pool area was nice but all the chairs were taken by 11 am and there clearly were not enough for all the guests. I’m not sure but heard they let outsiders pay a fee to buy a one day pass which takes away from the guests staying at the hotel. Bad idea and not fair to guests who booked hotel because of pool. Other than that it was nice.

Bridget

6 Jul 2025

Stayed 2 nights

Do not disclose at time of booking that they not only charge you $30/night to park in their ramp (there is no other parking option in under a mile). Also they charge $25+ in “visitation fee” that apparently isn’t covered in the $300 a night hotel fee. Phone did not work and mini fridge was broken on arrival. Went down to front desk and waited over an hour for a technician.

Chandler

29 May 2025

Stayed 2 nights

Clean, tidy, and wonderful view of the plaza. Our room came with a balcony which is rare to see these days, especially when the room isn't a suite. The staff were helpful and friendly, and the lobby restaurant was great. Only complaint is the elevators, which were having some problems when we stayed causing two of three to go down, leaving only one operational. It wasn't a big deal for us, but it was an inconvenience for some people we met.

Lamount

14 May 2025

Stayed 1 night

It is a very nice hotel but while staying there only one elevator worked which was a huge inconvenience

Gerald

14 May 2025

Stayed 1 night

Elevators were broken. Only one operating with a large crowd.

Greg

26 Apr 2025

Stayed 3 nights

In nice area. Clean and comfortable rooms.

Jared

13 Mar 2025

Stayed 1 night

The parking garage is totally filthy and unkept. All trash cans overflowing and trash everywhere.

Rebecca

11 Sept 2023

Stayed 1 night

This hotel is a great location to the country club plaza. The room was clean and bed comfortable. Great view of plaza. The pool is nice but cabana bar appears to be open only on weekends/holidays. Towels are dingy. No coffee shop. A restaurant is on site but check hours. The parking staff were attentive and check in was easy. It looks like some decor updates have begun. Hopefully it wil continue because it could be a great hotel

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated reports of dirty rooms and bathrooms, stains and odors, missed housekeeping, and occasional pests. Some guests did find areas clean.

Related guest reviews

Eddie

21 Aug 2025

Stayed 3 nights

I had to change rooms from 826 to 818 due to issues in the first room. Unfortunately, room 818 still had problems; the sheets had lipstick stains, indicating they had not been changed. I asked for new sheets but never received them. Frustrated, I eventually removed the stained sheets and bought new ones at Walmart. Additionally, the shower was clogged, and there was hair in the sink. The only positive aspect of my stay at this hotel was the valet, Kyle, who was awesome and very knowledgeable.

Judy

28 Jul 2025

Stayed 3 nights

There were several problems, but the worst was the upholstered couch which was absolutely filthy. The hotel did move us to a better room, but the couch was equally as filthy. We had to request blankets to cover it all in order to even sit on it!!

Juli

28 Jul 2025

Stayed 2 nights

I feel terrible leaving what some may consider a bad review, and I hope maybe the hotel was just having a few “off days”…Although the hotel was nice, and we did love the pool, the whole place had an old, musty, sort of dirty smell to it. Our room included. Staff when checking in were friendly but on night 1 we waited 45 minutes for an extra blanket and night 2 waited 3 hours for 2 clean coffee cups. I think had I not paid $300 a night here, I may have been able to excuse those things but I felt like the price I was paying would warrant excellent service and a super clean room. We found skittles and an earring on the floor which lead me to believe it hadn’t been vacuumed. The duvet was in between two flat sheets and had some stains on it. Excellent location though, and it is a beautiful place.

Mia

19 Jul 2025

Stayed 1 night

Check in was great, except the cleanliness of the rooms is awful.

Jon

14 Jul 2025

Stayed 1 night

This is an old hotel with some charm. The area around is walkable with some dining options. May need a window washer and other signs that housekeeping is lagging.

Sam

5 Jul 2025

Stayed 1 night

When we first arrived we found dead cockroach on the floor , the shower wasn’t draining and it accumulated sudds and the faucets were broken and there was scum around them, there was dirt behind them and the pillows were smelly

Rebecca

26 Feb 2025

Stayed 1 night

The hotel seemed nice at check in, but our room wasn’t as clean as I would expect for the price. There was hair on the counter, floor, and in the shower left from previous guests. We usually stay at slightly cheaper hotels so I had high expectations at this price point. I also was charged an additional $26 charge without warning or explanation so watch out for that. My receipt from Hotels.com says pay $10.07 at resort but my charge is for $36.07 and I can’t find an answer as to why. Also, if you have a lifted truck you won’t fit in the parking garage. We barely cleared the 6’4” entry sign in a standard full size pickup.

christi

16 Feb 2025

Stayed 1 night

The staff was great when checking in . My issue is with the conditions of the room when compared to the price . Almost 400$ and the carpet was stained..the toilet was slanted back like it was falling backwards and the wallpaper was stained by the toilet..the caulking behind the toilet...just the over all condition of the area was totally off. There was a long black hair on the tub ..rose petals from the guest before on the floor , it obviously wasn't vacuumed..we had 3 large pillows 1 small on the bed ..it looked disheveled as soon as we entered the room..the bed was hard as a rock! The hall ways needed vacuuming throughoutthe property..the entry way tile needed mopping . We passed 2 housemen..and a lead cleaner in the hallways in the morning didnt even get eye contact let alone a hello or good morning . . When eating breakfast 1 older lady was doing everything while 1 other person just stood there with 4 dirty tables we had to sit basically on top of the couple eating beside us ..it was the only thing clean. We asked for chocolate milk....never got it.. we had to settle for hot chocolates becuase it was made wrong . The wall was dirty from food by our table. And no food was labeled in the breakfast area..was it grits or oatmeal? Is that turkey sausage or pork? I am a cleaning company owner and my expertise is on hotels.. for the price.. for the area.. your definitely missing the mark . It wont let me add pictures or i would .

Toby

27 Nov 2024

Stayed 1 night

This property once was great but has fallen into decline. Overall, it needs renovations in the rooms, but most importantly, housekeeping and maintenance. Small things like the room was covered in 'scratches' in the paint that should be cleaned up, to larger things like a toilet that takes 2 minutes to slowly flush with nothing in it, to the grab bar in the shower having one side completely pulled out from the wall. From a cleanliness perspective, the room was very dirty, from debris on the floors to the most disturbing, which was a dried bloody handprint on the shower curtain. I was only there one night, so after a bedbug check (*which appeared clean), I just did a grin and bear it. That said, with as many great hotel options in the area, this one will be off my list after this stay. If the staff allows things like the maintenance to get that bad, the fact it wasn't clean seems like "Culture as expected".

Jenna

28 Jul 2024

Stayed 1 night

We heard great things about this property from friends but were disappointed in the cleanliness l. We had dry vomit on the floor and on both bedspreads. They were very behind on having rooms ready as well and we almost had to cancel our stay. One of the elevators didn’t work either so it took a very long time to get one that wasn’t full and we were on the 9th floor. I don’t know how anyone below us would be able to get an elevator as we had to stop in every floor and say we were full. We will not be back.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms offer balconies with pleasing Plaza views and comfortable beds, but the décor feels dated with maintenance issues like weak water pressure, faulty AC or heat, slow drains, and noise near elevators. Wi-Fi and TV reliability can be spotty in some rooms.

Related guest reviews

Romney

11 Nov 2025

Stayed 3 nights

Balcony view was incredible. Schedule did not allow time for breakfast on site

Oscar

20 Jul 2025

Stayed 1 night

Great hotel, grear location, great room with balcony to city skyline and river

jason

19 Jul 2025

Stayed 3 nights

Mine hotel in a good location. It is getting a little older but certainly still a good place to stay. Love the balcony and view.

David

19 Apr 2025

Stayed 3 nights

the room was clean beds very comfortable the entry door was sticking and hard to close. the cabinet door in front of refrigerator was squeaking fairly loudly.

Debra

10 Feb 2025

Stayed 2 nights

Overall the visit was enjoyed. The elevator noise all night was annoying. Next time, I would ask for a different room or stay at another hotel.

Lauren

27 Jan 2025

Stayed 2 nights

The hotel itself is really beautiful and the staff is friendly and helpful. Breakfast is really great. Our room was right next to the elevator though, we heard it going up and down literally the entire night and it is not quiet. We were in town for my daughters cheer competition so we really did not get a good nights rest because of this.

Paul

8 Aug 2024

Stayed 2 nights

Needs modernizing. Bathroom tiny. Has outdated tub/shower. Property was not bad, but way overpriced for the amenities included.

Angie

26 Jul 2024

Stayed 2 nights

Room could have used an update. Balcony railing was rusty. Bathroom soap dispenser was riped off the wall and sitting on counter with drywall screws still attached. Trim pieces in hallway on our floor ( 4th) was ripped off corners.

Stan

26 Sept 2023

Stayed 3 nights

Location, location, location - that is why we chose to stay at the InterContinental. The convenience of the hotel to the Plaza, Brookside, Waldo, downtown, highways and other KC attractions was perfect. However, we will never go back. We found it impossible to maintain a wi-fi signal to complete necessary internet business and when we asked at the front desk, were told that the wi-fi was spotty in the building and we might have to move around to pick up a hot spot. Not that we were there to watch TV, but the television connection didn’t exist. At first we were able to pull up the menu and clicked on one show — — only to loose internet connection for the duration of our stay. We feel an internet connection falls into the category of a basic service. The InterContinental KC needs to be able to cover the basics. We expected more from such an upscale facility

Karen

30 Jun 2023

Stayed 2 nights

If you have a room with a view of the Plaza it was nice. The hotel had very little signage so unless you asked, you had to guess which level to access the pool and fitness room or where the vending/ice was. There was very little water pressure in the shower and very little warm water. Housekeeping never showed up with extra coffee pods and there was blood (not ours) on one of the comforters. For the price, I was disappointed and would likely look elsewhere if we were to stay in the plaza again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful—valet and some restaurant teams stand out—but service is uneven. Reviews mention understaffing, long check-in lines, delayed room readiness, and requests that go unanswered.

Related guest reviews

Susan

6 Oct 2025

Stayed 1 night

We had just a quick 1 night stay but I was very impressed by the friendly staff, cleanliness of the rooms and facility. The restaurant had an amazing breakfast buffet and get servings for lunch also. A absolute must stay the next time we are in KC

Dionne

12 Sept 2025

Stayed 1 night

Great staff

Tracy

23 Aug 2025

Stayed 4 nights

Beautiful hotel and I thoroughly enjoyed my stay. The staff was top-notch!

Carla

17 Aug 2025

Stayed 1 night

The highlight of our time at the Intercontinental in Kansas City was the service we received from Tracy in the restaurant on 8/16/25. My friend stopped in for a light breakfast. At Tracy‘s encouragement, we visited the Beth just to see what they were serving. It would excellent but the best part was the service Tracy provided and professionalism.. Tracy has a real grass of customer service and anticipating customers needs. she was funny, helpful, and sent us on our way with a pick up to go cup of coffee! I would return by myself just to have breakfast with Tracy!

Amy

21 Jul 2025

Stayed 2 nights

Loved staying here! Valet was amazing and the rooms were so nice.

CHAD

27 May 2025

Stayed 1 night

We arrived on time for our check in. Our room wasn’t ready. Usually wouldn’t care if we had to wait for a bit. But we had reservations for dinner at 6p. We had to wait for over an hour in the lobby. We weren’t notified if our room was ready even tho they said we will call you when ready. We approached the front desk multiple of times to just to be safe if ready. After an hour. We checked in again and it was ready. No apologies from the front desk or a courtesy of some type of comp for our troubles. I understand this type of situation can occur. But better communication would have been nice and some type of comp for us waiting in the lobby for more than an hour. Over all. The rooms were clean, beds comfy, the view from the balcony was nice, breakfast was good in the lobby. A buffet. Yes. We will come back another time. We have stayed here multiple times throughout the years. This is my first review with the hotel.

Whitney

30 Mar 2025

Stayed 1 night

Customer service was terrible.

Sheri

1 Dec 2024

Stayed 1 night

Long wait to check in

Darla

8 Jul 2024

Stayed 1 night

The facility is lovely. The check-in was a disaster. Upon arriving at 4:15, waiting more than 20 minutes to get a check-in associate, I was told no rooms were yet available, and there was no guarantee that we would get a room. She said my phone number would be put in a queue and that they would notify my if and when a room was available. She said that I would not be prioritized, since I booked through a third provider rather than booking directly. She never apologized that rooms were not yet available and she was very accusatory that I booked through a third party, suggesting this was an inadequate reservation. They did provide access to the fitness center so that my family could get dressed for our evening event. When we returned at 11:00 after our event, a room was made available. But no apologies were ever made for the inconvenience and disrespect.

Joanna

23 Oct 2023

Stayed 2 nights

Booked a 2 night stay to attend the Chiefs game in October. Was certainly expecting more based on the price ($715 for 2 nights) and location. Upon arrival to our room, there was a large pile of trash outside our door - presumably from the previous guest (cans, takeout containers…etc). I figured that housekeeping had just not had a chance to collect it but after leaving and returning from dinner at 9pm, the trash was still there. I had to call the front desk to finally have it removed. There was also a large pile of sheets (likely not clean) in a small alcove across from our room that stayed there for the duration of our stay. The next day we left for the Chiefs game and upon returning to our room at 10pm, found our room had not been cleaned all day. I had to call the front desk to have fresh towels brought and the woman who answered was not thrilled to hear from me, but we eventually received towels (and I was told to “just take them”). On the day of checkout, I noticed our room was missing an iron. I called the front desk to request and after waiting an hour without receipt (and a follow up call which went unanswered), we just gave up, checked out and left. Aside from the proceeding, the room and hotel was fairly rundown overall. The restaurant likely was given a recent refresh but corridors and rooms were dirty and in major need of an update. Given the cost and hotel brand, I expected at lot more from the property and level of service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Walkable location by Country Club Plaza, convenient for shopping, dining, and local sights, with scenic views from many rooms.

Related guest reviews

alisa

8 Sept 2025

Stayed 1 night

Walking distance to the plaza shops, great in house restaurant and coffee shop, room service was awesome.

Karla

1 Sept 2025

Stayed 2 nights

Beautiful hotel in walking distance to the Plaza. The plumbing needs some work; the sink and shower would backup quickly and the sink would randomly gurgle

Michael

31 Aug 2025

Stayed 2 nights

Love the location by the Plaza. Have stayed here many times. The room was clean but requested towels that never arrived and our sink was VERY slow to drain. Minor things. Place is older and does need some updating. The valet and bell staff here are outstanding! Will stay again.

Robert

14 Aug 2025

Stayed 1 night

Nice hotel in good location! Directly adjacent to the shopping in the Plaza! Friendly staff! Great place to stay in Kansas City! I highly recommend!!

Robert

12 Aug 2025

Stayed 1 night

It’s a nice hotel in a very good location for a reasonable price!

Jean

4 Aug 2025

Stayed 2 nights

Great location, easy in and out, good restaurants close.

Andrea

2 Jun 2025

Stayed 3 nights

Very nice hotel to stay in, the pool is a plus for the warmer months. Perfect area for walking to shop and restaurants in the lovely area on the Country Club Plaza.

Jodi

12 Apr 2025

Stayed 1 night

It was really easy to get to and I love being able to walk to the Plaza and enjoy the shopping and dining. It's a beautiful place!

Anthony

15 Jun 2024

Stayed 2 nights

Great location

Clarence

22 Sept 2023

Stayed 3 nights

This property is one block off of the Country Club Plaza, so it is very convenient for shopping and dining. It's a classy place without being overboard. Staff was universally great. This is pretty much the only place I stay when visiting KC.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant receive frequent praise, and several guests enjoyed lobby drinks and live music. However, service can be slow or inconsistent, and a few experiences with staff or hours disappointed.

Related guest reviews

Susan

6 Oct 2025

Stayed 1 night

alisa

8 Sept 2025

Stayed 1 night

Walking distance to the plaza shops, great in house restaurant and coffee shop, room service was awesome.

Carla

17 Aug 2025

Stayed 1 night

Eva

31 Jul 2025

Stayed 3 nights

While the hotel accommodation and location was great, my stay was spoiled by how the hostess at their restaurant treated and disrespected my son. After communicating the incident to management I received no call back to discuss or to even acknowledge the situation. Very disappointed and reason on why I won’t be staying there again.

Chandler

29 May 2025

Stayed 2 nights

Brian

11 May 2025

Stayed 2 nights

Very nice place. Great staff. Pretty lobby and fireplace. Awesome breakfast! I will stay here again

Brook

28 Apr 2025

Stayed 2 nights

On site restaurant and lobby was wonderful.

Sarah

6 Oct 2024

Stayed 2 nights

Breakfast at hotel was gross. Didnt ask for id at check in Overall parking was great Room was nice and clran Hotel was clean staff was friendly.

Joseph

13 May 2024

Stayed 2 nights

Restaurant service was extremely slow, it would take almost one hour to get your food after ordering. This happened twice so it was not just a bad day.

Jennifer

16 Aug 2023

Stayed 2 nights

We dined at some great local restaurants off the plaza in the area like Heirloom for brunch, Barbacoa and Rockhill Grill for dinners. The Mixx for lunch. All delicious! We did eat hotel breakfast one morning which was good too. The wine at the attached restaurant was awful. It tasted like the bottle had stayed open too long. The pool was fun! The entertainment in the hotel lounge we were looking forward to, and it was quite sleepy and not entertaining. It wasn’t even good background music. Disappointing. We went back to the room. Overall KC has so much to explore. The Plaza was looking a little dumpy, so we skipped entering this trip.

Was this helpful?

AI-generated summary based on recent guest reviews

Bootsie

last week

Stayed 1 night

Amazing in every way. Super compliments to the staff who did so much to make our stay so enjoyable. 🌟🌟🌟🌟🌟

Kelly

last week

Stayed 1 night

Close to my event on the plaza, able to walk to get good food. Only thing was no TV controls, ran down to desk as no one answered the phone and they did get one there by time I got back. And shower was out of bath wash.

Jennifer

2 weeks ago

Stayed 3 nights

The staff was friendly & excellent. The room was disappointing. Lots of long, black hair in the bathroom which isn’t mine or my husband’s. Sadly, our room wasn’t cleaned the first day we were there but finally was on the second. Pool area was gross. Trash everywhere, drink's left all over, as well as used towels. Also, area around the bar/front lobby area needed cleaning, too. Lots of trash everywhere. My husband & I wanted to enjoy a weekend in a nice hotel & it was just “meh,” sadly.

BERNICE

2 weeks ago

Stayed 3 nights

Definitely not worth the charge. The place is boosted up more than what it is. The restroom is small, cleanliness to the room was not up to par. The pools are small. Expected more for the amount of money. House keeping was never in sight.

Amanda

2 weeks ago

Stayed 2 nights

The shower curtain had multiple stains. The carpet in the room was ripped. The walls, especially the baseboards, were SO dirty. The pool area had broken concrete & weeds.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about InterContinental Kansas City at the Plaza by IHG

Is parking available at the hotel?

Self parking is available on-site for a fee of USD 26 per night. Covered valet parking is also offered at a fee of USD 32 per night. Reservations are not required for parking.

What breakfast options are available?

Full breakfasts are served on weekends from 6:30 AM to 11:30 AM for a fee, approximately USD 10 to 20 per person. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom, with additional fees for extra guests.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 75 per night. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on accessible rooms and bathrooms are not provided.

What is the hotel's location in relation to local attractions?

The hotel is located in Kansas City (Sunset Hill), within a 15-minute walk of the Fountain of Neptune and JC Nichols Memorial Fountain. It is approximately 1 mile from the Kemper Museum of Contemporary Art and Kansas City Art Institute. The preferred airport is Kansas City International Airport, located about 26.3 miles away.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool that is seasonal, open from June to September. Specific operational hours are not provided.

What is the hotel's policy regarding children?

Children are welcome at the hotel. There is no mention of a minimum age for children to stay for free, but guests should check with the property for specific policies.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 30 per night, subject to availability. Guests should request confirmation in advance for any additional bedding needs.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Kansas City trip?

What do room rates usually cost at InterContinental Kansas City at the Plaza by IHG?

Over the next 60–90 days, room rates at InterContinental Kansas City at the Plaza by IHG in Kansas City typically sit around US$154 a night for two guests, ranging from US$125 to US$265 on peak dates.

When is the best time to visit for fewer crowds?

The quietest time to visit InterContinental Kansas City at the Plaza by IHG in Kansas City is April, while September is the hotel’s busiest month. If you would prefer quieter streets and easier availability, aim for April and the surrounding early-spring weeks.

Which month has the lowest rates at this hotel?

August is the cheapest month to stay at InterContinental Kansas City at the Plaza by IHG in Kansas City, averaging US$183 a night; June is the priciest at US$264. April is the quietest month, which differs from the cheapest month.

What’s nearby and who is this hotel good for?

Situated in Jackson County, InterContinental Kansas City at the Plaza by IHG in Kansas City is steps from the Nelson-Atkins Museum of Art and the Kemper Museum of Contemporary Art, with Jacob L. Loose Memorial Park and the University of Missouri-Kansas City also nearby. The hotel suits business travellers and couples looking to explore the city’s museum district and nearby cultural venues.

How do this hotel’s rates compare with other Kansas City hotels?

InterContinental Kansas City at the Plaza by IHG in Kansas City is cheaper than 11 of 18 comparable hotels nearby, with a typical median of US$201 a night compared to around US$223 for its peers.

How does the nightly price at InterContinental Kansas City at the Plaza by IHG in Kansas City compare to recent weeks?

The current price at InterContinental Kansas City at the Plaza by IHG in Kansas City is US$250 per night for 2 guests, which is high for this hotel: about 40% above its US$181 average over the last 60 days. Most nights over that period fell between US$145 and US$218.

Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $273
20 $246	21 $185	22 $215	23 $278	24 $280	25 $254	26 $267
27 $140	28 $143	29 $141	30 $145

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-09-19: 272.8199896530151USD
2026-09-20: 245.81999301910398USD
2026-09-21: 184.81999219055174USD
2026-09-22: 214.82000207366943USD
2026-09-23: 277.8703047576904USD
2026-09-24: 279.97000050354USD
2026-09-25: 253.6867407470703USD
2026-09-26: 266.6571735031128USD
2026-09-27: 140.48418506698607USD
2026-09-28: 142.81999937286375USD
2026-09-29: 140.96999674911498USD
2026-09-30: 144.9699998184204USD
2026-10-01: 168.81999742889403USD
2026-10-02: 168.81999742889403USD
2026-10-03: 176.82000356750487USD
2026-10-04: 189.82998646697996USD
2026-10-05: 193.81999690704345USD
2026-10-06: 188.81998650207518USD
2026-10-07: 189.82998646697996USD
2026-10-08: 189.82998646697996USD
2026-10-09: 195.81999406280516USD
2026-10-10: 191.84000252532957USD
2026-10-11: 130.8199989227295USD
2026-10-12: 144.81999652862547USD
2026-10-13: 167.81999885101317USD
2026-10-14: 168.81999742889403USD
2026-10-15: 159.81999271240232USD
2026-10-16: 258.96999533691405USD
2026-10-17: 313.96998718261716USD
2026-10-18: 322.8200061248779USD
2026-10-19: 219.81999496307373USD
2026-10-20: 372.7399239227295USD
2026-10-21: 371.989837411499USD
2026-10-22: 140.81999345932005USD
2026-10-23: 162.8199884460449USD
2026-10-24: 145.81999510650633USD
2026-10-25: 128.83999578323363USD
2026-10-26: 154.81999982299803USD
2026-10-27: 148.8199908401489USD
2026-10-28: 142.81999937286375USD
2026-10-29: 135.82000056991575USD
2026-10-30: 136.77770781860352USD
2026-10-31: 136.8499945510864USD
2026-11-01: 135.82000056991575USD
2026-11-02: 136.8499945510864USD
2026-11-03: 165.82000169525145USD
2026-11-04: 180.8199978790283USD
2026-11-05: 170.81999458465575USD
2026-11-06: 203.820000201416USD
2026-11-07: 275.8199853866577USD
2026-11-08: 165.82000169525145USD
2026-11-09: 135.82000056991575USD
2026-11-10: 125.8199972755432USD
2026-11-11: 132.81999607849122USD
2026-11-12: 127.81999443130492USD
2026-11-13: 126.81999585342406USD
2026-11-14: 135.82000056991575USD
2026-11-15: 122.81999278411864USD
2026-11-16: 159.81999271240232USD
2026-11-17: 185.8199907684326USD
2026-11-18: 172.81999174041746USD
2026-11-19: 159.81999271240232USD

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in must be done by someone who is at least 21 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The seasonal pool will be open from June to September.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for full breakfast: approximately USD 10 to 20 per person
Self parking fee: USD 26 per night
Covered valet parking fee: USD 32 per night
Pet fee: USD 75 per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
				1 $169	2 $169	3 $177
4 $190	5 $194	6 $189	7 $190	8 $190	9 $196	10 $192
11 $131	12 $145	13 $168	14 $169	15 $160	16 $259	17 $314
18 $323	19 $220	20 $373	21 $372	22 $141	23 $163	24 $146
25 $129	26 $155	27 $149	28 $143	29 $136	30 $137	31 $137