Is parking available at the property?

Parking is available on-site and is limited. Valet parking is offered at a fee of USD 56.50 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays and weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 15.00 to 30 for adults and USD 10.00 to 15 for children.

Does the property allow pets?

The property allows pets in specific rooms only, with a pet fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

Where is the property located in relation to key landmarks?

The hotel is centrally located in New Orleans, just steps from The Outlet Collection at Riverwalk and Ernest N. Morial Convention Center. It is approximately 0.4 miles from the Audubon Aquarium and Julia Street Cruise Terminal.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Riverfront Hotel New Orleans

Average nightly price at The Riverfront Hotel New Orleans by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$227
March	US$193
April	US$198
May	US$147
June	US$138
July	US$126
August	US$75
September	US$136
October	US$202
November	US$140
December	US$137

What guests think

Reviews of Riverfront Hotel New Orleans cite friendly staff and a convenient, walkable location by the convention center, Riverwalk, and cruise terminal, but also uneven rooms, occasional mildew smells, and maintenance issues like weak air conditioning or faulty fixtures.

The lobby, bar, and restaurant draw positive comments, but breakfast is often described as slow, limited, or pricey. Parking is commonly valet-only, expensive, and sometimes delayed or unavailable. Overall, it suits travelers seeking a walkable, quieter base near major sights, provided they're comfortable with variable room upkeep and added fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant draw praise. Parking is mainly valet-only, often pricey with occasional delays; some elevator issues noted and there is no pool.

Related guest reviews

10

Heather

19 Nov 2025

·

Stayed 1 night

Great room, great bar downstairs, fantastic location across from terminal!

6

Heather

7 Apr 2025

·

Stayed 3 nights

The staff were amazing. Beds weren’t comfortable nor the pillows. No pool either. Over priced for what they offer.

8

Jamie

20 Oct 2023

·

Stayed 1 night

Front desk service was amazing but the valet situation was an absolute disorganized mess!

10

Ulrika

3 Jan 2025

·

Stayed 2 nights

We had two great nights at this hotel. Nice, comfortable beds, welcoming lobby and bar and nice staff. Parking was expensive however and it was a bit loud from the hallway outside our room.

8

Kaneshia

2 Aug 2025

·

Stayed 2 nights

Parking fees are were ridiculous

8

Christina

18 Nov 2025

·

Stayed 5 nights

Loved the restaurant and bar downstairs. Clean room, room service on request, quiet. Nice showers.

8

Rachel

10 Aug 2025

·

Stayed 3 nights

Nice water pressure in the shower, bed was comfortable, but not too crazy about paying so much for a resort fee and parking.

6

Michelle

3 Nov 2025

·

Stayed 1 night

They did NOT have onsite parking. Valley parking team was AMAZING though. Front desk staff was half n half…first lady was rude, Second Lady kind and helpful. Got our room late

8

Toishba

16 Feb 2025

·

Stayed 2 nights

We enjoyed our stay parking a lil high but convenient “valet”

6

charles

16 Dec 2024

·

Stayed 3 nights

great property ducked off from the hustle and bustle of the french quarter area. the property conditions need to be better though, the elevators were broken and stopping at every floor, the hall way to enter the property was very musky. The beds are super soft and the staff is very courteous.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent: many found rooms and public areas clean, while others reported mildew odors, pests, stained carpets or linens, and hallway or bathroom upkeep lapses.

Related guest reviews

8

Shamara

2 Feb 2025

·

Stayed 2 nights

Friendly staff and clean rooms. Decent 4 star hotel.

10

James

27 Oct 2025

·

Stayed 3 nights

Very clean.. overall, we just loved everything

2

Janeen

28 May 2025

·

Stayed 1 night

No parking, over priced and the carpet was wet and smelled.

6

Maya

22 Jan 2025

·

Stayed 2 nights

Roaches in my room

2

Maritza

20 Dec 2024

·

Stayed 3 nights

This property is not well kept nor very sanitary overall. From urine on the toilet upon my arrival, multiple dirty towels being provided and the sheets on the bed were not clean. There are many other properties in the area if one is interested. Ultimately, if you choose to stay here just be aware this property does not live up to its name you will be disappointed.

6

Louise

15 Oct 2024

·

Stayed 2 nights

Overall the staff was friendly, and great, the room itself was decent, but the bathroom was disgusting. I hardly wanted to shower in it. There was crust and water stains that had not been cleaned I emailed the property after my stay and sent these pictures and did not hear a response. The hallways were also dirty with dark spots on the wall etc. The friendliness of the staff made up for the shortcomings. But for an Omni hotel I was disappointed with the cleanliness

4

Jose

18 Jul 2024

·

Stayed 3 nights

Was my first time at a Omni hotel in New Orleans and i was disappointed with the cleanliness. The room carpet was jave stains, the shower had mildew in and out the shower, the windows have calcium build-up to the point that you cant see well through it., and one of the main issues were.... By room 306 there was a blue gel capsule and a pink nail since the first day of my stay that was monday 7/15 and i check out and the nail and capsule were there. Houseperson did not vacuum the hallways or any employee were able to see it. The staff are very nice and helpful and the lobby is nice. Is close to the Outlet and walking distances to all nice places. Only detail is Housekeeping doesn't look to be details oriented or the leadership need to inspect the areas better. The room cleanliness can be done by utilizing the right chemicals. A good training to the staff and follow up from the leaders.

10

Azhane

19 Mar 2025

·

Stayed 3 nights

Nice property, clean, quiet.

8

Laura

31 Jul 2025

·

Stayed 1 night

Huge dead cockroach in the room next to the chair. Sheets were dirty

6

Kaye

17 Feb 2025

·

Stayed 1 night

Overall it was on. We found several places with mold in our room and the room smelled Iike mold and mildew.

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Rooms

Rooms are often spacious and comfortable with some views, but decor and fixtures feel dated in places, hallway noise can carry, and AC performance varies. Microwaves are typically absent and fridges can be small or missing.

Related guest reviews

6

Richard

7 May 2025

·

Stayed 4 nights

Nice rooms, nice location. Some notes: first room had a very musty/moldy smell. Second room was much better but still musty. There were no blankets on the bed, just sheets which was odd. Had to dig a small light blanket out of the closet. Bathrooms were great. Wonderful shower too. High pressure. The staff were all great as well.

2

Mary

17 Feb 2025

·

Stayed 3 nights

First, they said we will have two queen beds and they didn’t have nothing but full then the bed was hard no blanket on the bed no microwave in the room and the refrigerator was very small

8

Emmanuel

25 Sept 2023

·

Stayed 1 night

The stay was good. We stayed in a room with two beds and the beds were too small for two ppl to sleep on. The water took too long to get hot. Other thank that, everything was findle. Next time traveling with family, we will have to book a bigger suite.

8

Julie

10 Dec 2024

·

Stayed 3 nights

Hotel was beautiful and we really liked the bartender. The rooms need more outlets and all the outlets were very loose.

8

Meewan

31 Jul 2025

·

Stayed 3 nights

The entire staff was perfectly perfect in any and all requests. I have only issues with in-room appliances. Our original mini-fridge didn't work and had to get a replacement. I will they were slightly bigger. There was no microwave either in the room. When we requested one, it was promptly brought but was inoperable as well. I would have given it a 5 Star rating, but will only give a 4 Star. I would rebook with this property 100%.

10

Donna

25 Sept 2025

·

Stayed 1 night

Spacious comfortable room.

4

Jordan

26 Jul 2025

·

Stayed 2 nights

Booked a room (months in advance) for 2 doubles beds. Upon arrival they told me my room wasn’t available & that they “upgraded” me to a king and pull out couch suite. Our ac did not work, they had to bring up fans for us. This suite had stairs, that my toddler kept trying to climb and the pull out couch was extremely uncomfortable. They refused to give us any kind of discount or offer us another room. So disappointed.

10

CHLOE E

11 Dec 2023

·

Stayed 1 night

We loved it, huge rooms! Amazing best products

6

Marcela

23 Feb 2025

·

Stayed 1 night

There is a bad smell in the rooms. "Smell of dampness or stagnant dirty water.". There are a couple of minor corrections needed for clarity and grammar. Here’s a revised version: The noise easily disturbs the guests in the adjacent room, so it was a pain to be next to a group of very loud women having a lot of fun.

10

Clara

31 May 2025

·

Stayed 5 nights

Great location — a short walk to the French Quarter and trams/buses. The room was lovely; the bed was very comfortable. I really appreciated not being able to hear anything from other guests in their rooms, and service was impressively fast whenever I made a request. The foyer/bar/restaurant area was beautifully designed and relaxing to spend time in. The downside? Lots of light from the bedroom windows 24/7 and lots of doors slamming (highly sprung fire doors) with conversations in the hallways you could hear clearly through the large gap under the bedroom door. There was no extractor fan in the bathroom, and the water was scalding hot! Overall, the staff were attentive, it was a comfortable and relaxing stay, and I would stay again.

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Service

Service is widely praised as friendly, accommodating, and responsive across front desk, bar, and valet. A minority reported rude interactions or check-in/key issues and occasional housekeeping misses.

Related guest reviews

6

Trevor

22 Jan 2024

·

Stayed 1 night

Upon check in, we were meet with one of the most unprofessional front desk clerks we'd ever encountered. She was attempting to look up my reservation, asked for my name twice and when I offered the confirmation number she ignored me. I asked again and she placed her hands on th top of the screen and said "chill out", as if she and I were acquaintances of some sort. The encounter continued to go down hill as she invited another guest over "with her eyes" as we were finishing our business with her. She would be the reason I don't recommend any of my Mardi Gras friends and family stay there. Conversely, Leonard in the bar was top tier...5 Star. He was hands down the brightest star during our stay. I will visit the hotel bar and interact with Leonard any day of the week.

8

BRITTANY

22 Jan 2025

·

Stayed 2 nights

It was fine. Check in was a nightmare. Had multiple guest including myself given a room key only to go to the room and see it was occupied.

10

Nicole

15 Dec 2024

·

Stayed 2 nights

Everything was AMAZING! Especially Hollis! Everyone was super friendly and so helpful. We were close enough yo walk everywhere we wanted to go. The valet people were also amazing! 10/10!!! I highly recommend this hotel and would also stay here again myself!!

4

Shuo

2 Jan 2025

·

Stayed 2 nights

Front desk service was bad - kind of rude. It also did not smell good at the lobby area. The breakfast buffet was very limited - kind of like a motel. The parking was $50/night extra. But its location is relatively close to the Cesars Casino, which is a plus. But its location is relatively far to the Bourbon street or Cafe Dumont if you plan to walk. In short, probably would prefer to avoid it next time.

10

Sarah

6 Dec 2023

·

Stayed 1 night

The staff at this hotel is outstanding. Every single person we interacted with was just a pleasure.

8

Andre

13 Aug 2025

·

Stayed 3 nights

Property was well maintained. Customer service was excellent.

10

jiageng

29 Nov 2024

·

Stayed 2 nights

Check in and check out experience are smooth and staff are friendly. Nice location, within walk distance to French quarter while quiet at night

10

Jerrical

30 Nov 2025

·

Stayed 2 nights

The staff was very helpful and very good

10

Lisa

1 Oct 2024

·

Stayed 4 nights

The staff was incredibly helpful and polite. We would stay at the Omni again.

10

Nolan

11 May 2025

·

Stayed 5 nights

Staff went above and beyond for me multiple times, treated me well even though I checked out a few minutes late, would love to stay there again!

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Location

Very convenient, walkable base near the convention center, Riverwalk, cruise terminal, and French Quarter, yet generally quieter than the Quarter itself.

Related guest reviews

10

Dorothy

6 Jan 2025

·

Stayed 1 night

Staff at the front desk were very welcoming and helpful. We particularly liked the gentleman who worked in the dining room for breakfast. Rooms were comfortable, large, with nice amenities. Restaurants were within walking distance. It could not have been a more convenient location to get to the cruise port, which was virtually right across the street!

8

Ryan

13 Jul 2024

·

Stayed 1 night

Older property but a great location on the riverfront!

8

Richard

15 Nov 2024

·

Stayed 5 nights

Great location for attending an event at the convention center.

10

Anjel

20 Jul 2025

·

Stayed 1 night

Awesome staff, great area walking distance from cruise terminal.

10

Patrice

30 Jul 2023

·

Stayed 1 night

This hotel is beautiful and very clean. I would recommend you stay here. It’s close to restaurants, showing, mall and the port and only a few blocks away from Bourbon Street. Friendly and welcoming staff. Loved my stay.

10

Emil

1 Sept 2025

·

Stayed 3 nights

Close to the river, outlet, restaurants, and Bourbon/French Quarter, but far enough for there to be some peace and quiet.

10

Linda

17 Jul 2025

·

Stayed 3 nights

I loved the location across from the convention center and Riverwalk. French Quarters was a short walk away. Plenty to do and see even if you didn't have a car.

8

Philip D

4 Jan 2025

·

Stayed 3 nights

So convenient to both French Quarter and arts district! Clean, good service! Safe area - no concern walking around at night.

10

Jake

24 Mar 2024

·

Stayed 1 night

Very friendly staff, great location.

10

Deanna

26 Feb 2024

·

Stayed 2 nights

Great location out of the hustle and bustle but close enough to walk to French quarter.

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Dining

Bar service and several meals receive strong praise, but the breakfast buffet and morning service are often described as slow, limited, or overpriced.

Related guest reviews

6

Keith

28 Apr 2025

·

Stayed 4 nights

That a hotel this expensive does not provide even the de minimus coffee and pastry is absurd. Holiday Inn does it; this place expects you to settle for a cup of coffee w/half and half in little plastic portions - or wait a very long time for a very expensive breakfast. There are other hotels, just as centrally located, which I will consider if I go back to NOLA. The hotel also failed to note I had added an extra day, requiring a trip to the desk - where they failed to correct my key card.

6

Charles

28 Jul 2024

·

Stayed 5 nights

Staff downstairs was very friendly. Bartender was excellent. The dining room service really stunk. They only cleaned our room two out of five days.

6

Ginger

22 Aug 2024

·

Stayed 1 night

Staff was a little short, kitchen didnt have multiple items on the menu, chicken pene had an inch of oil in it and the cuban sandwich ( after not having the bbq chicken) was wilted, all pork gristle. Not even, and soggy. Not a place i would recommend, especially in the Gastro Capitol of America.

10

Ulrika

3 Jan 2025

·

Stayed 2 nights

We had two great nights at this hotel. Nice, comfortable beds, welcoming lobby and bar and nice staff. Parking was expensive however and it was a bit loud from the hallway outside our room.

10

Laura

28 Mar 2025

·

Stayed 5 nights

Stayed for six nights and had a wonderful experience. A service and staff -- and they served the best bread pudding I ever had in the afternoon!

6

Gabriele

12 Jan 2025

·

Stayed 3 nights

The breakfast buffet was disappointing. Limited choices and medium quality. The French toast was like concrete. Housekeeping kept the room clean but did not refill toiletries and coffee. The staff was very friendly.

8

Alex

11 Sept 2023

·

Stayed 2 nights

The room was awesome for the price i paid. Shower wasnt scorching hot, bath robes were comfy, bed as well. The service was great as well didnt make me feel comfortable and the food was awesome. Only thing i didn't like was the fact that breakfast wasnt served on time an d i jad to miss out. Just saying if they say breakfast is served at 7 and 15 minutes later they're still isnt any food, what the fudge? Also the parking. $44 a day to park is ridiculous. Other than that i loved my stay at your hotel.

10

Christopher

14 Oct 2024

·

Stayed 2 nights

The food and drink was really good. Great bartenders and wait staff.

8

Christina

18 Nov 2025

·

Stayed 5 nights

Loved the restaurant and bar downstairs. Clean room, room service on request, quiet. Nice showers.

8

Cara

2 Nov 2025

·

Stayed 1 night

Great staff, clean rooms, great location specific to my trip all for a great price. The only area lacking was the kitchen/restaurant staff. Went down to get breakfast and they said it would be 30 more minutes. So we went back up to the room and came back down only for them to say 20 more minutes. Extremely disappointing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $445	14 $334
15 $253	16 $233	17 $238	18 $189	19 $157	20 $303	21 $248
22 $114	23 $105	24 $105	25 $105	26 $116	27 $277	28 $278
29 $116	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $280	2	3	4	5 $246
6 $127	7 $116	8 $116	9 $138	10 $363	11	12
13	14 $443	15 $158	16 $116	17 $69	18 $144	19 $146
20 $116	21 $69	22 $116	23 $70	24 $70	25 $152	26 $172
27 $127	28 $127	29 $127	30 $172	31

The Riverfront Hotel New Orleans

Prices for The Riverfront Hotel New Orleans

Monthly average prices

About this property

Location

Room options

Executive Suite (Loft)

Suite (Hospitality Loft)

Deluxe Room, 2 Double Beds

Deluxe Room, 1 King Bed

Premier Room, 1 King Bed (King-Historic)

Executive Room, 1 King Bed (Premier)

Premier Room, 2 Double Beds (Double-Double)

Deluxe Room, 1 King Bed, Mobility Accessible

Guest reviews of The Riverfront Hotel New Orleans

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Riverfront Hotel New Orleans

Prices for upcoming dates