Is parking available at the property?

Self-parking is available for free on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available on weekdays from 6:00 AM to 10:00 AM for a fee of approximately USD 14.00 per person.

Are pets allowed at the property?

Pets are allowed, with a fee of USD 75.00 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle service is available during limited hours. Guests must contact the property on arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including the registration desk, public areas, and some rooms. There is also a stair-free path to the entrance.

How is the property located in relation to key landmarks?

The hotel is located near the airport and within a 15-minute drive of Graceland and Southaven Towne Center. It is approximately 14.5 miles from the University of Memphis and 14.9 miles from the Mississippi River.

Does the property have a swimming pool?

Yes, there is an indoor pool available. However, it will be closed for renovations from October 15, 2025, to March 9, 2026, on weekdays, and on weekends as well.

What are the policies for guests staying with children?

Up to 2 children 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hilton Garden Inn Memphis/Southaven

Average nightly price at Hilton Garden Inn Memphis/Southaven, MS by month, last 12 months (USD)
Month	Average price
January	US$127
February	US$133
March	US$163
April	US$183
May	US$175
June	US$162
July	US$145
August	US$154
September	US$171
October	US$155
November	US$148
December	US$121

What guests think

At Hilton Garden Inn Memphis/Southaven, MS, travelers frequently praise friendly, professional staff, generally clean and comfortable rooms, and a convenient location near shopping, restaurants, and the airport, while on site dining, a pool, and fitness facilities are also appreciated.

Several reviews note breakfast is not included and can be limited or unavailable, though many enjoyed the food and drinks. Some guests reported issues such as road or AC noise, elevator maintenance, sporadic housekeeping lapses, and occasional billing or check-in delays. Expect a convenient, service-forward stay with modern amenities and a few operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate on-site dining and bar, the indoor pool, gym, and well-lit parking; the airport shuttle exists but hours or availability caused issues for some. A few reviews mention elevator maintenance or cleanliness and intermittent renovations.

Related guest reviews

10

Myra

27 Sept 2025

·

Stayed 1 night

Shuttle bus staff Mike gets 5⭐⭐⭐⭐⭐ stars. Mike made the shuttle experience very easy with door to elevator service. Guest services staff Kim was courteous and knowledgeable and friendly⭐⭐⭐⭐⭐

10

Jerry

28 Sept 2024

·

Stayed 1 night

Excellent hotel, good friendly service,good location. Love the indoor pool and hot tub. Comfy rooms.

10

Joe

17 Oct 2025

·

Stayed 2 nights

Very healthy breakfast, great parking, suggestion to add more spots though

10

F

21 May 2024

·

Stayed 3 nights

Elevator needs work but overall not a bad stay. Would do it again. Excellent staff. Excellent location

8

Betty

26 Sept 2023

·

Stayed 1 night

Staff was great. Property was under renovation. I wasn't able to use airport shuttle. Incurred additional cost of stay of $100.

10

Jessica

30 Jul 2025

·

Stayed 2 nights

I quite liked the room! and the amenities in it. Very refreshing and new compared to other hotels ive stayed at. I also enjoyed that the house keepers came rather frequently, as I prefer to be bothered for a clean room rather than every other day service. The only thing I noticed is that the elevator was out of inspection date by about a month, and made weird noises sometimes. Kinda sketchy. Wasnt a big fan of that.

10

Latoya

26 Nov 2025

·

Stayed 1 night

I’m so grateful for the restaurant downstairs! The hotel has a vibe and I loved it.

10

DeAnna

11 Aug 2025

·

Stayed 2 nights

The property was very well-maintained clean the parking area was well lit. The staff was extremely helpful and polite.

10

Lawanda

12 Oct 2025

·

Stayed 1 night

Parking was easy and the location was very close to shops and places to eat.

10

Zandy

27 Oct 2025

·

Stayed 2 nights

The staff was so friendly and helpful. Incredibly clean. Very cozy. Lots of extras like a bar and grill. Firepit area was awesome. Separate lounging area away from the bar. Pool and exercise area were spacious. Impressed with the several different common areas where guests could sit and relax outside of their room. Instead of having to ask for things, including taking out the trash in the room and making the beds everyday, they were done automatically. Will absolutely stay again!!!

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Cleanliness

Rooms and public areas are generally clean and well maintained. However, multiple reviews note lapses such as unclean bathrooms, wrinkled or stained linens, odors on some floors, and dirty elevator areas.

Related guest reviews

8

Tatyana

3 Aug 2025

·

Stayed 1 night

It’s a great affordable stay ! After existing the elevator to find the room the halls smell .

10

Annie

10 Aug 2024

·

Stayed 1 night

Staff was very nice and accommodating. Room and grounds very clean

10

Phyllis

7 Sept 2025

·

Stayed 4 nights

My family and I always stay at the Hilton Garden inn. One reason, the staff, pool area, and the cleaning staff. One thing I like to say is yhat the hallway catpet needs to be vleanef more regularly, plus the room carpets, overall everything is Beautiful

10

Donna

21 Dec 2025

·

Stayed 1 night

Very clean room and the staff was excellent.Also loved being able to order food and take to the room!

6

Rachel

2 Aug 2024

·

Stayed 1 night

$75 pet fee per pet. Insane. Reception and lobby are sparking clean, all the other common areas were not so clean. 3rd floor smelled like mildew. Someone else's hair in the tub in my room.

6

Rosis

7 Apr 2024

·

Stayed 3 nights

The cleanliness was not up to par , dirty elevator floors, the night before I checked out there was a few ants in the bathroom. Pillows were horrible. I have never stood in a hotel that sheets n bed covers were so wrinkled before even sleeping on them. also for airport transfer the site should indicate the hours of operation. The money spent on the stay I shouldnt have had to spend money on an Uber if transfer was offered to the airport

8

Sandra

13 Dec 2025

·

Stayed 2 nights

Floors in room were not cleaned, sticky. Staff was nice.

4

Stephanie

29 Sept 2025

·

Stayed 1 night

Bathroom was not cleaned at all.

10

Myra

29 Sept 2025

·

Stayed 2 nights

Clean room, all staff was courteous and dining was on point!

10

Lindsey

12 Dec 2025

·

Stayed 1 night

clean rooms and great staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious or updated, with several guests praising bed comfort. Some experienced small rooms, uncomfortable mattresses, noise from the interstate or AC, and maintenance issues like weak A/C, nonworking fridges, or limited lighting and older TVs.

Related guest reviews

4

Stacey

13 Jul 2023

·

Stayed 2 nights

Bathroom doors do not stay open. Does not have Smart TVs.

10

Tim

29 Dec 2024

·

Stayed 3 nights

Room was large, clean, and comfortable. Would stay again.

6

Madison

15 Jun 2025

·

Stayed 1 night

Staff was amazing and very friendly and the room was pretty good as well. However, the bed was the MOST uncomfortable thing I've ever slept on.

8

Alexandra

4 May 2025

·

Stayed 2 nights

Staff was great, hotel is close to many restaurants. The only downside is the proximity to the interstate which was a bit loud at night.

8

Stephanie

22 Sept 2025

·

Stayed 1 night

Hotel and staff was nice. My only issue was the AC unit was to loud popping on and off while trying to sleep.

8

Marilyn

20 Aug 2024

·

Stayed 2 nights

What I didn't like was the bed,was very lumpy and uncomfortable, made my back hurt..

10

Carrie

1 Jun 2023

·

Stayed 1 night

This is an absolutely lovely hotel with excellent amenities. The staff are first class all the way. One of the front desk Ladies (Tiffany) even remembered that I am traveling frequently to spend time with family. She even gave me a hug. The rooms are so comfortable with great beds and pillows. Very nice gym and computer access room. Everything smells great too. The lobby is beautiful. Thank you for another lovely stay.

8

Donna

8 Apr 2023

·

Stayed 1 night

Beds were comfortable. Bathroom was clean. Trash was left in can in bedroom and fridge didn't work but not end of the world. Ice machine was nearby so it was ok.

8

david

9 Nov 2025

·

Stayed 1 night

It was fine room was a little small!! But nice and clean!! Needs upgrades on lighting in rooms!

10

Kayla

4 Sept 2024

·

Stayed 1 night

Very nice hotel. Peaceful. Spacious rooms. Great food.

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Service

Service is a standout, with consistently friendly, helpful front desk and shuttle staff and smooth check-ins. Occasional complaints cite long check-in waits, billing errors, or rude interactions.

Related guest reviews

6

Patricia

17 Aug 2025

·

Stayed 1 night

We had to sit an hour after check in time to check in!

10

Myra

27 Sept 2025

·

Stayed 1 night

Shuttle bus staff Mike gets 5⭐⭐⭐⭐⭐ stars. Mike made the shuttle experience very easy with door to elevator service. Guest services staff Kim was courteous and knowledgeable and friendly⭐⭐⭐⭐⭐

6

Ben

3 Sept 2024

·

Stayed 4 nights

The staff was very nice. Someone charged food and drinks to my room without me knowing and when I went to check out I had a bunch of chargers. They gave me a refund but the chargers did not clear before I landed and I had to borrow money to get my car out of parking. Very inconvenient

2

Heather

20 Mar 2023

·

Stayed 1 night

Front desk was horrible. Flat out rude. Beds are modern but that's it

10

Jan

12 May 2025

·

Stayed 1 night

The ladies at the front desk were amazing. One in the afternoon checking in and one at 3 am when our airport pick up was. They were informative and we asked a lot of questions.

8

Lisa

12 Aug 2023

·

Stayed 4 nights

The front counter ladies were wonderful, very polite, friendly and pleasant. Was made to feel very welcome. The rooms were very clean.

10

Kimberly

22 Sept 2025

·

Stayed 3 nights

I found my home hotel. Whenever I travel to Memphis this is where I will stay. Though it's just outside the Tennessee state line. I will stay at this location. Latoya and the staff at this hotel were SUPER great in professionalism, friendliness, hospitality, courteousness. THEY ALL DESERVE TO BE PAID DOUBLE IN WAGES/SALARY! I absolutely loved my stay!!! Kim who stayed in Room 240 Sept 18-Sept 21

6

Helen

6 Oct 2024

·

Stayed 1 night

I paid cash ,but they also billed my credit card. Not happy

10

Allyson

29 Apr 2025

·

Stayed 2 nights

The manager at our location went above and beyond to make sure my room was secured even though we didn’t get to check in until the morning after my reservation began. She didn’t have to do this and could have given away my reservation since she couldn’t get in touch with me. Very pleased!

10

Zandy

27 Oct 2025

·

Stayed 2 nights

The staff was so friendly and helpful. Incredibly clean. Very cozy. Lots of extras like a bar and grill. Firepit area was awesome. Separate lounging area away from the bar. Pool and exercise area were spacious. Impressed with the several different common areas where guests could sit and relax outside of their room. Instead of having to ask for things, including taking out the trash in the room and making the beds everyday, they were done automatically. Will absolutely stay again!!!

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport and right by shopping and dining, with easy access to the interstate. Some rooms facing the highway report traffic noise.

Related guest reviews

10

Sarah

5 Feb 2023

·

Stayed 1 night

Great place! Highway traffic can sometimes be loud if your room faces the interstate. Great location and not a busy zone despite being by a shopping area. Great sushi restaurant nearby along with other nice places. Great outlet mall down the road also!

10

Eduardo

2 Jan 2025

·

Stayed 1 night

Hotel was more than expected. Very awesome location with all restaurants walking distance and Walmart right behind. The hotel itself was very clean and comfortable. The staff were so friendly and welcoming really recommend this hotel.

10

Lon

25 Jan 2025

·

Stayed 1 night

My stay was during the holidays and the hotel was across from a large mall so there was a lot of traffic. Lots of d8ning options very close.

8

Alexandra

4 May 2025

·

Stayed 2 nights

Staff was great, hotel is close to many restaurants. The only downside is the proximity to the interstate which was a bit loud at night.

8

Alan

5 Oct 2024

·

Stayed 1 night

Easy airport access

10

Sarah

11 Feb 2023

·

Stayed 1 night

Great place! Friendly staff. Easy to get to and near a lot of shopping and nice food places.

10

Michelle G Weaver

17 Jun 2024

·

Stayed 1 night

Great place to stay near the MEM airport. Well lit airport for someone getting there after midnight

8

Shaneka

9 Mar 2024

·

Stayed 1 night

We have stayed in this location before. It is quiet, located close to shopping and food options. Friendly staff.

10

Lawanda

12 Oct 2025

·

Stayed 1 night

Parking was easy and the location was very close to shops and places to eat.

8

lakeysta

31 Mar 2023

·

Stayed 1 night

My husband and I love the location. Close to lots of shopping, including Tanger Outlet. Several places to eat. Hotel is clean. Close to interstate. Good medium between Memphis and Tunica.

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Dining

Many guests enjoyed the bar, restaurant, and quality of food and drinks. Others were disappointed that breakfast isn’t included, found it expensive or limited, or encountered days when breakfast service wasn’t available.

Related guest reviews

6

Rod

20 Jul 2025

·

Stayed 1 night

The sheet is full of wrinkles plainly see it has NOT been changed for a while. Room is acceptable and pretty clea but,when it comes to a clean bed,that really sucks. Ice cold coffee in the lobby and the room coffee machine is a joke! Or pay expresso machine $3.50 for a 8oz cup. This for $153. , c’mon

10

Elizabeth

25 Jan 2023

·

Stayed 2 nights

The hotel was conveniently located, everything was comfortable and clean and the staff couldn't have been friendlier or more helpful. And the breakfast service was outstanding. Will stay here again.

10

whitney

23 Jul 2024

·

Stayed 2 nights

Everything was nice. The breakfast buffet was not a buffet and expensive.

10

Marcia

22 May 2023

·

Stayed 2 nights

Great food and drinks at reasonable prices.

10

Latoya

26 Nov 2025

·

Stayed 1 night

I’m so grateful for the restaurant downstairs! The hotel has a vibe and I loved it.

10

Tiana

11 Jun 2024

·

Stayed 1 night

Great east stay with good food and drinks

10

Myra

29 Sept 2025

·

Stayed 2 nights

Clean room, all staff was courteous and dining was on point!

8

Tarace

29 Jun 2025

·

Stayed 2 nights

Was a little disappointed to find out about the $8 Continental Breakfast. Other hotels offer it for free. And you can walk or drive somewhere else and get breakfast meals for less

4

Randall

16 Jun 2024

·

Stayed 1 night

Restaurant not open for breakfast.

10

Jessica

8 May 2025

·

Stayed 1 night

It was a one night stay and it was satisfying. My family and I went to the pool in the evening then next morning we had a great breakfast. Truly a great experience and thank you to all the staff for making it a great stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $140	2 $301	3	4 $338	5 $338	6 $167	7 $163
8 $167	9 $205	10 $226	11 $194	12 $216	13 $179	14 $183
15 $164	16 $194	17 $194	18 $194	19 $186	20 $166	21 $144
22 $148	23 $148	24 $149	25 $167	26 $160	27 $156	28 $148
29 $164	30 $226

Hilton Garden Inn Memphis/Southaven, MS

Prices for Hilton Garden Inn Memphis/Southaven, MS

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 1 King Bed (Drinks & Snacks)

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Room, 1 King Bed, Corner (With Peloton)

Standard Room, 2 Queen Beds

King Bed with Queen Sofa Bed

Room, Accessible

Room, 2 Queen Beds (Drinks & Snacks)

Guest reviews of Hilton Garden Inn Memphis/Southaven, MS

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Memphis/Southaven, MS

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
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25	26	27	28	29	30	31 $162