Hilton Garden Inn Memphis/Southaven, MS

Guests appreciate on-site dining and bar, the indoor pool, gym, and well-lit parking; the airport shuttle exists but hours or availability caused issues for some. A few reviews mention elevator maintenance or cleanliness and intermittent renovations.

Rooms and public areas are generally clean and well maintained. However, multiple reviews note lapses such as unclean bathrooms, wrinkled or stained linens, odors on some floors, and dirty elevator areas.

Rooms are comfortable and often spacious or updated, with several guests praising bed comfort. Some experienced small rooms, uncomfortable mattresses, noise from the interstate or AC, and maintenance issues like weak A/C, nonworking fridges, or limited lighting and older TVs.

Service is a standout, with consistently friendly, helpful front desk and shuttle staff and smooth check-ins. Occasional complaints cite long check-in waits, billing errors, or rude interactions.

Very convenient for the airport and right by shopping and dining, with easy access to the interstate. Some rooms facing the highway report traffic noise.

Many guests enjoyed the bar, restaurant, and quality of food and drinks. Others were disappointed that breakfast isn’t included, found it expensive or limited, or encountered days when breakfast service wasn’t available.