Name: Home2 Suites by Hilton Memphis - Southaven, MS
Address: 6750 Southcrest Pkwy, Southaven, Mississippi, United States of America, Southaven, Mississippi, US
Price range: US$110–US$337 per night
Rating: 8.63

What guests think

Across reviews, Home2 Suites by Hilton Memphis - Southaven, MS is noted for spacious rooms suited to families and a convenient location near shops, restaurants, and highways, but guests also report inconsistent cleanliness, maintenance issues, and occasional noise.

Breakfast feedback is mixed and the indoor pool is sometimes closed. Service is frequently friendly, yet a number of travelers faced reservation mishaps or slow responses at busy times. Overall, the stay tends to be practical, with quality that can vary by visit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests report recurring indoor pool closures, occasional elevator or key-system problems, and some building issues like lobby leaks; a few note dim parking areas and a lack of exterior cameras.

Related guest reviews

6

Michelle

19 Jul 2024

·

Stayed 7 nights

Our room floors were very dirty, fridge and freezer doors would not stay shut. Faucet in bathroom was coming off. Pool was closed for cleaning for three of the days we were there.

10

John

21 Jun 2023

·

Stayed 2 nights

Several vehicles were broken into, windows were smashed. Hotel does not have any external security cameras.

4

Phanindra Reddy

1 Jan 2026

·

Stayed 1 night

Many issuea; property is not well maintained. The lifts are smelling like rotten eggs. Bathroom door was not working. Breakfast options are too limites and waffel machine not working.

10

Jeania

18 Mar 2025

·

Stayed 1 night

The kids were very disappointed that the pool was out of order. We chose this hotel because of the indoor pool.

6

Richard

3 Jan 2023

·

Stayed 1 night

Nice hotel with great amenities for extended stays. Breakfast was acceptable, could use a meat option other than the thin piece of ham on a sandwich. Breakfast staff were not the friendliest. Hallways were hot and muggy with a bit of a smell. Not necessarily a bad smell, but not a pleasing smell... Hallways border a line of chic and modern and sketchy all at the same time. Hard to explain... Indoor pool was inop, which there was something that denoted this before I booked, as the kids were really wanting to swim. Overall property could use some minor upkeep. A number of cushions on outdoor furniture were ripped. Sliding door to our bathroom drug the ground and would not slide all the way. Trim from base boards cracked and missing. Overall, just an OK stay.

10

Jim

3 Jan 2024

·

Stayed 3 nights

Awesome Hotel. Only problem was not enough luggage carts. I saw only 1 the whole time i was there and thay was missing most of.the time

10

Norma

12 Feb 2024

·

Stayed 2 nights

Check in was quick. Staff were very friendly and helpful. The room was large and well laid out. Plenty of bedding and pillows. Kitchenette had everything we needed. The only issue was the sliding barn door on the bathroom which led to zero privacy. Hot water in the shower was pretty much nonexistent. The breakfast was good, plenty to eat and area was very clean. The staff worked hard to ensure the food never ran out and that the area remanded wiped down. Unfortunately the pool was out of commission. Check out was a breeze. We would definitely stay again.

8

Shelley

28 Oct 2025

·

Stayed 1 night

Room clean but bathroom missing some tile. Breakfast: limited- no yogurt. Lobby had towels on the floor everywhere from leak or flooded from something. Large fans everywhere trying to dry lobby floors. Not what you want to see.

8

Ashley

5 Jun 2023

·

Stayed 2 nights

My only dislike was the lack of lighting in the parking lot on the sides and back of building. It was just my son and I getting in late one night and I did not feel safe even though the area is nice, it was very dark.

8

Shebrea

29 May 2025

·

Stayed 2 nights

This property was really great as far as staff and cleanliness, however, we did run into a few problems like the elevator had stopped working for a few hours and the key card wasn’t working. The staff was super helpful in understanding and accommodated us with another wheelchair accessible room on the first floor. Would highly recommend someone stay here.

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Cleanliness

Cleanliness is inconsistent: multiple reports of dirty rooms, stained linens, pests, and leftover food contrast with other reviews noting very clean accommodations.

Related guest reviews

2

Brooke

17 Jun 2023

·

Stayed 1 night

Absolutely disgusting… I will supply pictures to support the quality. Not even close to a Hilton quality- worse than a motel 6. Bed sheets had blood stains, couch bed was FILTHY and no one wanted to sleep on it, floor had multiple large stains and was wet in one spot, hairs on toilet and shower, old fruit loops on the floor, entry way unmopped. We would have turned around and walked out but it was midnight when we arrived from a delayed flight. The only good thing about our hotel stay was the breakfast. $200 needs to be refunded - so gross!

6

Lauren

16 Jun 2024

·

Stayed 1 night

we stayed at this hotel as we were on a long drive passing through. I booked it weeks in advance because it looked like it would comfortably fit all 6 of us and the pictures appeared to be nice and clean. The room did in fact comfortable sleep 6 of us, but the property is not clean at all. It was fine for a one night stay, but I wouldn’t suggest staying for more than a night or if cleanliness is a priority. It is near the highway and lots of shops so it is a convenient location. Other guest were extremely loud, which isn’t a reflection of the hotel, but it was easy to hear others through the walls and in the hallway. Overall it’s a 3 star for us. Functional, but cleanliness is pretty paramount when I’m staying somewhere.

4

Matthew

20 Mar 2024

·

Stayed 1 night

Not what I expected for the price. Property is run down, dingy, smells of mold and is in serious need of an upgrade. The dishes in the room were dirty. Staff was very friendly but I would not stay here again.

6

Warren

20 Oct 2024

·

Stayed 1 night

Old hotel with missing baseboards, dirty toilets and sink. Staff were extra nice and a good breakfast made up somewhat. Thank goodness it was just a one night stay with a germaphobic wife.

4

Benjamen

25 Mar 2024

·

Stayed 2 nights

Room was not clean. Hair everywhere and dirty dishes in the dishwasher

10

Melissa

4 Jan 2025

·

Stayed 2 nights

Wonderful room in a nice location. We were pleased with how spacious the room was, and it was very clean. Breakfast is busy, but we found a table without an issue. Would definitely stay again.

4

April

22 Mar 2025

·

Stayed 1 night

We had two cockroaches in our room with food particles on the counter. I went and showed a picture to Evita she didn’t seem to care but moved us from a double bed room to a king size bed room. We made it work. Our new room had half used milk in the fridge and trash behind the microwave. I paid more for this place than the SpringHill suites we came from in a nice part of town in Atlanta. Very disappointed.

6

Jonathan

21 Jul 2024

·

Stayed 1 night

Not the cleanest: There was a dirty wash cloth on the shower curtain rod that was not ours. Dirty streaks on the shower wall from a previous guest. Also, the bathroom door was a sliding door that did not block the view of the bathroom. With the door closed, you could still see through the side of the door directly into the shower. Not a great feature for a room that can house 6 people!

6

rex

3 Jan 2024

·

Stayed 1 night

In the first room they put us in, the fridge had used food left in it and the kitchen trash can was overflowing. The beds were made but didn't look like new sheets or blankets. The bathroom sink stopper was stuck so it would not drain. We asked them to fix it, but they couldn't until the next day so they offered us a room on a different floor. The next room was better, but never gave me a good, clean feeling. It felt like it was a quick clean to get the next person in and not as if they were changing it over.

2

Thomas

11 Aug 2025

·

Stayed 3 nights

Too terrible to give any rating. Had to ask for room swap and still I had to check out immediately due to 2 horrible rooms conditions and book a room at another hotel. Uncleaned toilet, cracked toilet seat and unclean shower, ants everywhere, running water in the tub and unclean linen. Wasn’t even a one star hotel. I am reaching out to both Expedia and Hilton corporate headquarters for my refund.

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Rooms

Rooms are spacious and practical for families, but several note poor bathroom privacy from sliding barn doors and some noise from halls, neighbors, or airplanes; mattress and pillow comfort varies.

Related guest reviews

8

Steven

31 Mar 2024

·

Stayed 1 night

Staff was nice, bathroom had barn door on rollers that doesn’t close; odd choice to choose that instead of a hinged door that actually closes for quiet and privacy.

6

Katherine

28 Apr 2025

·

Stayed 2 nights

Location was great and good area. I dont Recommend staying on the first floor - extremely noisy with the lobby being near by. There was some sort of party while I was There, so loud music until 10pm and fire alarms set off. Cops showed up multiple times.

10

Jennifer

2 Jun 2025

·

Stayed 1 night

Plenty of room for our four grandkids. The rooms we’re clean and well designed.

6

Shawna

8 Sept 2025

·

Stayed 1 night

It was family friendly and the room had all the amenities, BUT if you’re sharing a room beware of the sliding barn door on the bathroom. Made things a little uncomfortable to say the least lol

10

Jason

23 May 2024

·

Stayed 1 night

Only thing we doing really enjoy is the door to our bathroom in our room. It closes but fairly large gaps on the side, doesn’t feel very private.

8

Heather

23 Jul 2023

·

Stayed 1 night

The room was very large.

10

Norma

12 Feb 2024

·

Stayed 2 nights

Check in was quick. Staff were very friendly and helpful. The room was large and well laid out. Plenty of bedding and pillows. Kitchenette had everything we needed. The only issue was the sliding barn door on the bathroom which led to zero privacy. Hot water in the shower was pretty much nonexistent. The breakfast was good, plenty to eat and area was very clean. The staff worked hard to ensure the food never ran out and that the area remanded wiped down. Unfortunately the pool was out of commission. Check out was a breeze. We would definitely stay again.

10

Lynese

19 Jul 2025

·

Stayed 2 nights

This hotel is the best hotel I’ve visited so far. The rooms are very clean, roomy , aesthetically pleasing and comfortable!!! The tv’s got Netflix, tubi , YouTube , Disney+, etc !!! Front desk has the most genuine and reliable service ever.. I will be staying here again.

6

Jonathan

21 Jul 2024

·

Stayed 1 night

Not the cleanest: There was a dirty wash cloth on the shower curtain rod that was not ours. Dirty streaks on the shower wall from a previous guest. Also, the bathroom door was a sliding door that did not block the view of the bathroom. With the door closed, you could still see through the side of the door directly into the shower. Not a great feature for a room that can house 6 people!

8

Cale

30 Dec 2023

·

Stayed 1 night

Staff was amazing! Easy parking in a really good spot for shopping or restaurants. Big down fall is there is an airport close so you’ll hear planes all night. Not super bad, but it kept us up most of the night. Pretty nice hotel however.

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Service

Many guests highlight friendly, helpful front-desk staff, yet recurring complaints include missing or canceled reservations, limited staffing at night, and occasional rudeness.

Related guest reviews

2

Amanda

12 Oct 2025

·

Stayed 1 night

No idea as our rooms were given away! After traveling all day from Texas, first stop on family vacation and we were free by “Alex”, a young lady who informed us she did not have the rooms we reserved. They were given to guests who wanted to extend their stay! I had to find other accommodations at 7 pm for to replace a confirmed reservation made in July!

2

Patrick

30 Dec 2023

·

Stayed 1 night

My reservation was canceled and I was never notified of this. The front desk told me they canceled it at 1 pm. This was 9 hours before I arrived. I had five kids in the car waiting on me to check in. I have used orbitz for over 15 years and I’m thinking to switch to Expedia. Please confirm I was not charged anything and make this right for me and my family. We had to go from hotel to hire to find a room at 11 o’clock at night. I may have to switch to Expedia.

6

Richard

5 Dec 2023

·

Stayed 3 nights

Daughter and family checking in. Hotel Could not find reservation. Found the reservation under a different name. Parents of groom stopped by to ensure room ready early. Were told will receive call if ready early otherwise 3 pm. There at 2:50. Room not ready. Rehearsal dinner at 4. Did not receive room until 4 after mother went to check on problem. Grandparents of bride received key to room already occupied. Friends room fridge did not work and made noise all night. WORSE part: Bride and groom paid and reserved their room 3 months before. Reservation not found night of! Ended up staying with family!

2

Michelle

7 Oct 2024

·

Stayed 6 nights

The staff that checks you in was rude and more worried about eating with her boyfriend than checking us in

10

Ashley

28 Sept 2024

·

Stayed 2 nights

Alex was amazing! She was fantastic! My stay was great.

10

Teresa

24 Oct 2025

·

Stayed 1 night

Very nice hotel, clean great location and friendly staff would stay again

2

Cori

18 Nov 2025

·

Stayed 1 night

They didn’t have a reservation for us and they were sold out so it was really inconvenient. I will not use a third party booking site again.

10

Nick

19 Feb 2025

·

Stayed 1 night

Staff was very helpful and accommodating.

10

Cassandra

30 May 2025

·

Stayed 1 night

The staff was wonderful thanks to Kim Alex and James they were great they were very friendly and helpful I really enjoyed my stay

10

Lynetta

11 Jul 2025

·

Stayed 3 nights

My family and I enjoyed our stay here. It was the first time that we stayed at this hotel and we would definitely visit again. We had some hiccups along our road trip before arriving at the hotel and it was lovely to be greeted with a smile and OUTSTANDING customer service by Alex when we made it in. She set the tone for our visit at the hotel. Housekeeping was great, breakfast was good, and the hotel is close to many stores.

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Location

Widely praised for being close to the mall, restaurants, and major roads, and handy for Memphis and Graceland; a few guests mention airport noise and concerns about walking or lighting at the edges of the lot.

Related guest reviews

10

Chanita

12 Dec 2024

·

Stayed 1 night

Nice hotel in a great location

10

Thomas

10 Apr 2023

·

Stayed 2 nights

Location is perfect for restaurants and shopping. Close to Memphis and easy to get into the city. I love Southaven area. The staff was so friendly and helpful maneuvering the surroundings.

8

Richard

27 Oct 2024

·

Stayed 2 nights

The standard industrial area, stay to work hotel. Shopping and restaurants near buy, but not safe for walking.

10

Melissa

4 Jan 2025

·

Stayed 2 nights

Wonderful room in a nice location. We were pleased with how spacious the room was, and it was very clean. Breakfast is busy, but we found a table without an issue. Would definitely stay again.

10

Richard

3 Mar 2025

·

Stayed 8 nights

Right next to store

10

Annette

9 Jun 2025

·

Stayed 2 nights

The hotel was very convenient to shopping and restaurants. Will definitely stay here again.

10

James

8 Aug 2024

·

Stayed 2 nights

Right off the Highway and easy to find.

10

Cynthia

6 Mar 2025

·

Stayed 2 nights

It was a very nice hotel. Great free breakfast options. Friendly staff. Quiet hotel. Shopping and dining areas within walking distance.

8

Ashley

5 Jun 2023

·

Stayed 2 nights

My only dislike was the lack of lighting in the parking lot on the sides and back of building. It was just my son and I getting in late one night and I did not feel safe even though the area is nice, it was very dark.

8

Cale

30 Dec 2023

·

Stayed 1 night

Staff was amazing! Easy parking in a really good spot for shopping or restaurants. Big down fall is there is an airport close so you’ll hear planes all night. Not super bad, but it kept us up most of the night. Pretty nice hotel however.

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Dining

Breakfast ranges from great and well stocked to limited or disappointing, with occasional cold items, broken equipment, or crowding.

Related guest reviews

10

Susan

1 Jun 2024

·

Stayed 2 nights

It was a great stay, will definitely be back. I just didn't understand why we had pots and pans but no way to use them. Staff was amazing, especially the morning breakfast lady she ended my trip with an amazing start to our morning.

10

Brandy Walker Elizabeth

3 Dec 2024

·

Stayed 2 nights

Everything was very clean. All employees were extremely nice and helpful. The breakfast was wonderful and fully stocked.

10

Victoria

20 Mar 2025

·

Stayed 2 nights

I didnt like the breakfast the the food was cold and the yogurt never worked but also the eggs on the Breakfast sandwich was still frozen

10

James

27 Jul 2024

·

Stayed 1 night

Great property close to many shopping and dining options! Breakfast was excellent! Clean rooms, very friendly staff! Highly recommend

8

Nathaniel

8 Apr 2024

·

Stayed 1 night

Breakfast was subpar. Location is excellent. Not as nice as comparable brands / locations. It was a good hotel.

4

Phanindra Reddy

1 Jan 2026

·

Stayed 1 night

Many issuea; property is not well maintained. The lifts are smelling like rotten eggs. Bathroom door was not working. Breakfast options are too limites and waffel machine not working.

10

Sunshine

17 Mar 2025

·

Stayed 2 nights

We had a wonderful stay for our family vacation to visit Graceland. Everything as clean, they had a great breakfast, the front desk workers were great. The hotel is surrounded by restaurants and stores for shopping, which make it very convenient to do anything you want. If we ever are back that way we definitely will stay here again.

8

Shelley

28 Oct 2025

·

Stayed 1 night

Room clean but bathroom missing some tile. Breakfast: limited- no yogurt. Lobby had towels on the floor everywhere from leak or flooded from something. Large fans everywhere trying to dry lobby floors. Not what you want to see.

8

Ryan

12 Aug 2024

·

Stayed 1 night

Great location, friendly staff. Property was clean but the carpet looks pretty worn and there was a large hole in the hallway and a few other maintenance things that needed attention. Breakfast was pretty disappointing.

10

Cynthia

6 Mar 2025

·

Stayed 2 nights

It was a very nice hotel. Great free breakfast options. Friendly staff. Quiet hotel. Shopping and dining areas within walking distance.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$151
February	US$165
March	US$160
April	US$163
May	US$180
June	US$151
July	US$140
August	US$158
September	US$172
October	US$162
November	US$165
December	US$135

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $263	17	18	19 $302
20 $110	21 $233	22 $337	23 $301	24 $267	25 $240	26 $258
27 $183	28 $239	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $195	2 $176	3 $173
4 $111	5 $179	6 $232	7 $232	8 $178	9 $199	10 $212
11 $112	12 $219	13 $277	14 $232	15 $186	16 $223	17
18 $178	19 $218	20 $291	21 $301	22 $209	23 $177	24 $214
25	26 $205	27	28 $229	29	30	31

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Monthly average prices

About this property

Location

Room options

Studio, Multiple Beds

Studio Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)

Studio, 1 King Bed with Sofa Bed, Accessible, Bathtub

Studio, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Memphis - Southaven, MS

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Prices for upcoming dates