Is parking available at the property?

Self parking is available on-site, subject to charges. Limited parking is offered, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the business district of Winston-Salem, approximately 0.4 miles from Hanes Mall and Adventure Landing Winston-Salem, and about 1.3 miles from Novant Health Medical Park Hospital.

Is there a swimming pool at the property?

Yes, there is a seasonal outdoor pool available, which is open from May 24 to September 07. The pool is not heated and has operational hours that are not specified.

What are the policies for guests staying with children?

Children are welcome at the property, and there is no minimum age requirement for them to stay for free.

Fairfield Inn and Suites Winston-Salem

Average nightly price at Fairfield by Marriott Inn and Suites Winston-Salem Hanes Mall by month, last 12 months (USD)
Month	Average price
January	US$130
February	US$125
March	US$125
April	US$167
May	US$174
June	US$133
July	US$124
August	US$114
September	US$140
October	US$169
November	US$130
December	US$116

What guests think

At Fairfield Inn and Suites by Marriott Winston Salem/Hanes, reviewers consistently praise the friendly, accommodating staff and generally clean rooms, highlighting a convenient spot near Hanes Mall and highways, while also reporting noticeable impacts from ongoing renovations.

Renovations have closed the fitness room at times and created daytime noise, restricted entrances and parking, and in one case a brief water outage. Some appreciate spacious layouts, yet recurring complaints cite noisy HVAC, minor maintenance issues, and traffic noise. Breakfast ranges from adequate to very good with a helpful attendant, though some find it limited and lacking options such as gluten free bread. A practical choice if you value easy access and can accept some renovation disruption.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Active renovations have closed the fitness room at times and caused daytime noise, limited entrances, and tight or reduced parking; the entrance has been under construction. Pool area noted as clean; property security mentioned.

Related guest reviews

10

Angela

21 Aug 2023

·

Stayed 1 night

Property security

10

Kaitlin

31 Jul 2025

·

Stayed 4 nights

Breakfast was good. Breakfast attendant was great and helpful with our 9 month old. Pool and pool area were clean and barely used!

6

Carol

12 Aug 2023

·

Stayed 1 night

Sheets and pillowcases were scratchy making me itchy. Also, smelled like bleach. Bathroom lights were dark. Extensive work on front of hotel with only one single door for entrance and exit. Limited parking available.

10

Herb

30 Sept 2023

·

Stayed 1 night

Too bad the entrance was under construction

8

crystal

16 Aug 2023

·

Stayed 1 night

Overall, the stay was good. The hotel was clean and the staff members were nice. Only downfall was the construction going on made parking a mess. Spaces were limited and tight. We had to walk all the way around the building to enter. We would stay here again.

8

Suzanne

28 Jun 2023

·

Stayed 2 nights

I liked the breakfast in the mornings and parking was easy. Right off the interstate so it was convenient for our trip.

10

Vance C Mullis

15 Mar 2025

·

Stayed 1 night

The hotel is aging but nice. There appears to be refurbishments happening. Great breakfast. My only complaint is that the parking spaces are too small.

6

Cayce

12 Jan 2025

·

Stayed 3 nights

The property was under construction, so there was noise on the floors above us and no fitness center

4

Laurie

2 Feb 2025

·

Stayed 3 nights

Well for starters, it would have been nice if they had informed us of the on going construction. I wouldn’t have stayed there had I known that. Second, we try to use the hotel gym when we travel. Because if construction, the gym was totally emptied out!! Also we notice our room sink had a leak too! Our room was still hot even after adjusting the thermostat. Just not a good stay.

8

Susan

10 Jan 2025

·

Stayed 5 nights

Overall, the hotel was nice and the staff was super friendly! I didn’t notice a note that it was under renovations when I booked it. My family was happy it had a Fitness Room, but, it was closed and being renovated so we packed workout clothes for nothing. The water to our room was shut off 1 morning while my son was in the shower because of the renovations on another floor. He had to wait 30 minutes for the water to come back on - which was super inconvenient and affected our schedule for the day. You could also hear the renovation work from the other floors during the day so that was a bit noisy. I also didn’t know that rooms were only cleaned every other day at this property so I spent a lot of time getting fresh towels, tissue boxes and toilet paper from the front desk:(. Would I stay there again? Only once the renovations are done.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and public areas as very clean, with housekeeping generally doing a good job. A few note lapses such as stained carpet, dirty elevator areas during renovations, and an isolated hair on a towel.

Related guest reviews

10

Gerlin

11 Aug 2024

·

Stayed 3 nights

The room was clean and ready upon our arrival. Checking in and checking out was unremarkable. We enjoyed our stay at the hotel

10

CLYDE

3 Aug 2025

·

Stayed 3 nights

Room was very neat and clean and everything worked. All of the staff were friendly and efficient. The food options were all as good as institutional food can be. Shopping and restaurants were conveniently located. Even the guests were all friendly…pleasant experience all around.

10

William

3 Sept 2024

·

Stayed 1 night

Staff were very friendly and the facility was very clean and comfortable.

10

Nancy

7 Sept 2025

·

Stayed 5 nights

Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.

10

Gregory

2 Sept 2024

·

Stayed 1 night

Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.

4

Kelly

27 Aug 2025

·

Stayed 3 nights

Good value, kind reception staff. Room condition was disappointing. Broken / torn desk chair, stained carpet, and then there is The Hair on the towel. Yes, that one. Gross. Basic breakfast, no gluten free bread options. One restaurant next door but otherwise unwalkable for anything else.

6

Efrat

17 Jan 2025

·

Stayed 2 nights

The hotel management should have made sure to clear up the snow and ice from the parking lot to ensure your guests safety. Areas around the elevators were dirty. I know there were renovations but staff should clean around.

10

Leslie

29 Jan 2023

·

Stayed 1 night

Very friendly staff, very clean lobby and rooms. Nice clean bathrooms and shower

10

Sheila

9 Mar 2024

·

Stayed 1 night

We love this hotel. This is the second time we have stayed there and we will definitely stay again. The hotel and rooms are super clean. The beds are super comfortable. The hot cocoa bar all day is a fun treat! The included breakfast in the morning was perfect! All of the hotel staff are warm and friendly. I would definitely recommend staying!

10

Tara

10 Dec 2025

·

Stayed 1 night

Very clean, staff was excellent

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AI-generated summary based on recent guest reviews

Rooms

Some rooms are spacious and comfortable, but recurring complaints cite noisy HVAC units, variable mattress comfort, and traffic noise. Occasional maintenance issues include TV problems, leaks, weak water pressure, and limited seating in some rooms.

Related guest reviews

10

Dennis

21 Jul 2025

·

Stayed 1 night

Mattress on bed was uncomfortable and I had to sleep sideways in the bed. There were 2 large divots where others had slept and the mattress was not comfortable.

6

Laurie

25 Aug 2024

·

Stayed 3 nights

We arranged to have our room cleaned on a particular day and when we returned the room had not been touched. Also, the noise from the traffic at night made sleep impossible. The breakfast was adequate.

10

Mary

5 May 2025

·

Stayed 1 night

My stay was pleasant because the check in and out staff were very nice, the room including bed and bath was comfortable and clean. I had a great night sleep. The whole facility was pleasantly quiet. The breakfast had enough options to satisfy most any one and was fresh and included.

10

Craig

5 Dec 2025

·

Stayed 2 nights

The room was clean & spacious.

4

Marquis

26 Oct 2025

·

Stayed 2 nights

Air conditioner unit made awful sound every 5 minutes. Unable to get rest.

6

Jonnie

29 Sept 2025

·

Stayed 2 nights

Noisy HVAC, sheets were made of sandpaper.

6

steven

5 Aug 2024

·

Stayed 2 nights

Decent hotel in decent area, across from Haynes Mall, but it is an older hotel with some issues. Our first room had tv issues, our second room had a ceiling leak and the water pressure was awful weak. Beds are ok but not as comfortable as i like. Breakfast is good, has eggs, bacon , sausage, and more. I wont be staying again but it was decently clean, and friendly employees.

8

DONNIE

12 Jul 2024

·

Stayed 2 nights

The room was very nice. The bathroom was clean and well maintained. The staff all seemed nice and friendly.

8

Jennie

7 Aug 2024

·

Stayed 2 nights

There was only a desk chair in the room - no comfortable seating. This made it impossible for 2 people to sit without being on the bed.

10

James

16 May 2025

·

Stayed 1 night

Only thing that was a problem was the air conditioner makes a whining noise. May be hard to sleep

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and accommodating, with several staff members called out by name for excellent help and early check in. A few guests reported unhelpful or rude interactions at the front desk.

Related guest reviews

10

Ann

5 Oct 2023

·

Stayed 1 night

Jackie at the desk was super kind. We spent all night driving and were tired and went to see if we could check in early and they did. We were so thankful!!

10

Roger

6 Aug 2025

·

Stayed 1 night

The entire staff with whom we had contact were exceptional in their kindness, sense of humor, and willingness to be helpful.

8

Deborah

18 Jul 2025

·

Stayed 1 night

Great checkin experience. Tanya R. was excellent and was so welcoming!

2

Jesse

22 Dec 2023

·

Stayed 1 night

This place is a joke on so many levels considering its price. They charge $75 dollars for your pet and have absolutely no area for your pets. The staff is rude thru fake niceness and countless time gave me lines of “bs” and passive aggressively told me I was wrong even when I provided proof I wasn’t. The beds feel like 20$ hotel bed lacking everything in the bathrooms. I could go on and on but I will never stay here again nor would I ever recommend this hotel to anyone or my worst enemy!

10

Jermaine

25 Aug 2024

·

Stayed 2 nights

I loved everything about our stay! Also, a special thanks to Reme for allowing my family and I to check in early!

10

Nancy

7 Sept 2025

·

Stayed 5 nights

Staff was friendly- especially Jeanette in the dining room! Beds are super comfy with lots of pillow options. Bathrooms are well appointed and clean.

10

Fred

13 May 2024

·

Stayed 3 nights

Well kept and managed, staff is very friendly and accommodating.

10

Rachel

5 Sept 2024

·

Stayed 2 nights

Great stay. Staff is excellent.

10

Patricia

10 Aug 2025

·

Stayed 1 night

The staff was exceptional. Capable and friendly.

2

Mary

30 Dec 2024

·

Stayed 2 nights

Three of the five floors are being renovated. No big deal. They put us on a the 5th floor and the constant noise was awful. There was a knocking noise the entire time we were there. The hotel was practically empty. Why were we put on the 5th floor with the room next to us having the bathroom demoed? Oh and the two rooms across from us too. When checking in, she explained there were renovations and named the floors. Then put us on one of the floors she named. I asked to be moved before we were done checking in and she said no just let her know if it’s too noisy and they could look into it! Ridiculous. We were there for two nights. We left at 2:00 am on night two and drove home for seven hours through the mountains, back to Cincy, rather than stay another night here tossing and turning. I didn’t bother telling the front counter when we checked out this morning. And they didn’t even ask how our stay was. They probably guessed since we were leaving at 2am. I also didn’t plan on leaving a review but they sent a request email so there’s that.

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Location

Location is convenient near Hanes Mall, dining, highways, and medical facilities, and several guests felt the area was safe. Some found it less walkable beyond nearby options and noted road noise from the interstate.

Related guest reviews

8

Paul

25 Jun 2023

·

Stayed 2 nights

Decent hotel, clean. But Needs EV chargers. Lots of road noise from people revving engines on adjacent on-ramp.

8

Suzanne

28 Jun 2023

·

Stayed 2 nights

I liked the breakfast in the mornings and parking was easy. Right off the interstate so it was convenient for our trip.

10

Michael

22 Jan 2023

·

Stayed 1 night

safe

10

Larry

16 May 2025

·

Stayed 4 nights

Every staff member was excellent and extremely helpful in meeting our needs and modeled a sincere caring nature. My wife and I stayed the night before surgery at Forsyth Hospital which was 4 minutes away. My daughter and I spent 3 additional night since we were from out of town. We were in a handicap room and when showering there was a pooling of water outside the shower curtain which made for a fear of falling. Also a vent fan was needed in the bathroom to prevent water from condensation on the tile floor.

6

Vanessa

2 Jun 2024

·

Stayed 2 nights

Convenient location

4

Kelly

27 Aug 2025

·

Stayed 3 nights

Good value, kind reception staff. Room condition was disappointing. Broken / torn desk chair, stained carpet, and then there is The Hair on the towel. Yes, that one. Gross. Basic breakfast, no gluten free bread options. One restaurant next door but otherwise unwalkable for anything else.

10

Damion

10 Dec 2024

·

Stayed 1 night

Conveniently located by the mall so there's not shortage of shopping and dining options.

10

Rose

21 Jan 2025

·

Stayed 1 night

Staff was very kind, room was clean, shower was hot, and bed was comfortable. Close to a great coffee & wine shop - Melrose Coffee & Wine Lounge, lunch place - Yamas Mediterranean Street Food and dinner place - Thai Sawatdee.

10

Richard

16 Apr 2025

·

Stayed 1 night

Loved the location for doctor appointment

10

Thomas

9 Feb 2025

·

Stayed 4 nights

Conveniently located across the street from Haynes mall so there was no shortage of dining options. There's a Walgreen's nearby and it's close to the highways so getting to and from the hotel was simple. The staff was very freindly and helpful, breakfast was convenient and nice.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many found it good to fantastic with several hot options and a helpful attendant, while others considered it basic or limited with few special diet choices. Guests also appreciated the all day hot chocolate bar.

Related guest reviews

10

Kaitlin

31 Jul 2025

·

Stayed 4 nights

Breakfast was good. Breakfast attendant was great and helpful with our 9 month old. Pool and pool area were clean and barely used!

8

Kerry

7 Nov 2025

·

Stayed 1 night

The breakfast was very limited.

10

Jose

20 May 2024

·

Stayed 2 nights

Excellent stay! Friendly reception. Fantastic breakfast buffet. Quiet and clean rooms.

10

Gregory

2 Sept 2024

·

Stayed 1 night

Very clean, modern, and comfortable beds. Friendly staff, decent breakfast included. A very good value.

4

Kelly

27 Aug 2025

·

Stayed 3 nights

Good value, kind reception staff. Room condition was disappointing. Broken / torn desk chair, stained carpet, and then there is The Hair on the towel. Yes, that one. Gross. Basic breakfast, no gluten free bread options. One restaurant next door but otherwise unwalkable for anything else.

10

Sheila

9 Mar 2024

·

Stayed 1 night

We love this hotel. This is the second time we have stayed there and we will definitely stay again. The hotel and rooms are super clean. The beds are super comfortable. The hot cocoa bar all day is a fun treat! The included breakfast in the morning was perfect! All of the hotel staff are warm and friendly. I would definitely recommend staying!

6

steven

5 Aug 2024

·

Stayed 2 nights

Decent hotel in decent area, across from Haynes Mall, but it is an older hotel with some issues. Our first room had tv issues, our second room had a ceiling leak and the water pressure was awful weak. Beds are ok but not as comfortable as i like. Breakfast is good, has eggs, bacon , sausage, and more. I wont be staying again but it was decently clean, and friendly employees.

10

Claudia

24 Jan 2025

·

Stayed 1 night

Great breakfast option.

8

Cathy

24 Nov 2024

·

Stayed 2 nights

The staff was friendly and helpful. Breakfast options were nice. The bathroom could use an update.

10

Mistee

16 Dec 2023

·

Stayed 1 night

Clean, breakfast was great, loved hot chocolate bar. Staff very friendly and efficient.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $123	10 $120	11 $128	12 $115	13 $289	14 $284
15 $162	16 $158	17 $154	18 $154	19 $168	20 $192	21 $197
22 $124	23 $129	24 $129	25 $144	26 $139	27 $197	28 $183
29 $125	30 $129

Fairfield by Marriott Inn and Suites Winston-Salem Hanes Mall

Prices for Fairfield by Marriott Inn and Suites Winston-Salem Hanes Mall

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, Multiple Beds, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Guest reviews of Fairfield by Marriott Inn and Suites Winston-Salem Hanes Mall

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield by Marriott Inn and Suites Winston-Salem Hanes Mall

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1 $129	2 $129	3 $134	4 $163	5 $154
6 $125	7 $129	8 $129	9 $134	10 $134	11 $154	12 $144
13 $120	14	15	16	17	18 $155	19
20	21	22	23	24	25	26
27 $120	28	29	30	31 $125