Studio 6-Plano, TX - Dallas - Plano Medical Center

It was the roaches for me. So many roaches. Room itself looked nice, but then roaches. Water was off for most of the night to which they didn’t offer to give a discount(we were only there the one night).

The room was fine except there was a leak in the bathtub and even after repeatedly notifying the manager, he refused to have it fixed. So gallons of water wasted, and having to listen to water running 24/7 was extremely annoying. He flat refused to have it repaired. Horrible management. Ugh!

Given wrong room first, moved to new room, nothing at all like photos of hotel rooms. Settled down to bed, suddenly super loud alarms sounding no information given to us. Alarms sounded for at least 20 mins, stepped outside my room, people running around, ask someone she said a few doors down the fire sprinklers went off room was flooding. Mind you my husband is handicap, no rooms on first floor, we were on 2nd floor, had my husband start to dress in case we needed to evacuate. Again no notification from office personnel on what to do. Finally after about 25 mins of the pearcing alarm, fire department showed up to turn off water and alarms, again no notification from the office. We finally went back to bed after a couple of hours. Terrible experience, no communication, all around terrible.

Just a horrible experience all over. Front desk rude. Didn’t care our room flooded from the room next door at 1:15 in the morning. No apologies for not getting much sleep and no compensation for wet baggage. Next trip I will stay somewhere else. At least where they have breakfast and coffee.

Heater wasn't working. Cold!

Lots of little issues. Did not replace towels when i asked the staff to. Bathroom door has screws in it to keep it together. Elevator buttons need to be replaced.

Cooktop did not work. Towels were smaller than average size. Bugs in room. Fan in bathroom smelled when used. There was barely any toilet paper, and my request for it was ignored. Website said "free toiletries", but there was one bar of soap. Complimentary coffee had no coffee in the packets. Refrigerator would not cool off. There was almost noticeable damage to floor, toilet and walls.

Worst hotel experience in my life! I first walked into the room to see it filthy with bugs all over the place. The bed linens were stained as if they had not been washed and when going into the bathroom, I lifted the toilet seat lid, and it was completely dislodged, and was just balancing on the rim. I immediately went to Walmart and picked up king size sheets, and pillowcases, and also some plastic bolts to bolt the toilet seat on to the rim of the commode. The room had a awful smell inside and the refrigerator was so old. It had rust all over the front door and was disgusting to even want to touch better yet put anything inside it. This hotel is mostly section 8 government assisted housing, and when you walked out of your room every day, I smelled a strong odor of marijuana on my way to my car. On the third day I got up and noticed on one of the walls that there were thousands of what appeared to be termites that had just popped through the wall so I took a photograph and brought it to the front office of which nothing was done about it The first day I was there. I had no hot water in the shower so I had to take a cold shower, which they did come the following day and fix. Very often there were people just leaning against the wall of my room outside my door smoking cigarettes If I had not pre-paid for a six day stay, I would have left on the first day it was difficult to just get through that whole week with the filthiness AWFUL!

The room was clean enough, however housekeeping was not that great. Also the room next to us, had a malfunction that flooded their room, which in turn flooded our room at 1:30 in the morning. Management finally cleaned it up, but did not offer any apologies or any type of refund for a ruined night.

The only complaint was the shady thing that may have happened in the parking lot around midnight on 8/4/24. But all was fine. The police were investigating the situation in the morning.

The roaches are really bad. I can’t stress e ouch that it is bad.

Roaches

This hotel needs to call the Orkin Man. This hotel is overrun with roaches.

The staff was nice & the room was clean. They cleaned my room daily!!!

Roaches Don't stay here!

The room had roaches

Hairs in the bed and sheets and lots of flies inside the room , rusty fridge

Cooktop did not work. Towels were smaller than average size. Bugs in room. Fan in bathroom smelled when used. There was barely any toilet paper, and my request for it was ignored. Website said "free toiletries", but there was one bar of soap. Complimentary coffee had no coffee in the packets. Refrigerator would not cool off. There was almost noticeable damage to floor, toilet and walls.

Bugs and Roaches in kitchen and living area.. I want my money back or complementary stay at another hotel. I am a military veteran

Didnt like the roaches.

It was the roaches for me. So many roaches. Room itself looked nice, but then roaches. Water was off for most of the night to which they didn’t offer to give a discount(we were only there the one night).

The room was fine except there was a leak in the bathtub and even after repeatedly notifying the manager, he refused to have it fixed. So gallons of water wasted, and having to listen to water running 24/7 was extremely annoying. He flat refused to have it repaired. Horrible management. Ugh!

Everything was outdated and the refrigerator didnt work

Nice budget accomodations, I would be comfortable here on a longer stay, the rooms have a kitchen with electric 2 burner stove and fridge, they provide kitchen utensils and a decent TV, for a longer stay I would bring my own towels shampoo and soap, the ones they provide are not good enough for a long stay.

This property has roaches, I saw 3 in my room, even killed one. The walls are kind of thin, I can hear anyone who walks by my room and I couldn't sleep at night bc I'm assuming some kids upstairs were running around all night

Room was not what was stated. It was much smaller that described in post and pictures were not accurate to the room.

Heater wasn't working. Cold!

Not bad, older hotel best bang for the buck in the area. Has kitchenette, pet fees are reasonable and it smells clean. Yes the appliances are older so some rust is in some spots, but its good for the average adult just looking to crash for a few nights.

My stay was quiet and comfortable.

Decent room for price. Reserved 2 weeks ahead of time. Didn’t have my room I reserved. Was told they don’t hold rooms paid in advance and you get what they have not what you paid for.

Staff is very friendly

Check in staff talking on phone whole process an made hand signals to me, his customer. Completely dismissed me as any kind of importance to him. And I am completely certain that this comment is of zero importance to him or anyone on staff.

The staff are awesome.

My stay could have been ok…the room, though plain, was clean and neat, bed fairly comfortable. However, the person who checked me in (I’m assuming he was the manager) was just short of rude when I checked in. A later interaction was even worse. Only stay here if you have no other choice. I don’t intend to ever stay here again.

Very quiet and clean stay. Would recommend this friendly budget inn. Staff makes you feel at home.

Given wrong room first, moved to new room, nothing at all like photos of hotel rooms. Settled down to bed, suddenly super loud alarms sounding no information given to us. Alarms sounded for at least 20 mins, stepped outside my room, people running around, ask someone she said a few doors down the fire sprinklers went off room was flooding. Mind you my husband is handicap, no rooms on first floor, we were on 2nd floor, had my husband start to dress in case we needed to evacuate. Again no notification from office personnel on what to do. Finally after about 25 mins of the pearcing alarm, fire department showed up to turn off water and alarms, again no notification from the office. We finally went back to bed after a couple of hours. Terrible experience, no communication, all around terrible.

Just a horrible experience all over. Front desk rude. Didn’t care our room flooded from the room next door at 1:15 in the morning. No apologies for not getting much sleep and no compensation for wet baggage. Next trip I will stay somewhere else. At least where they have breakfast and coffee.

The area around the place is good. There are lots of other hotels and motels around the area. There were many eating places close by the motel. The staff were not friendly. We did not get what we had reserved. He stated they tried calling but I did not have any calls from them. He was not friendly, he did welcome us to the place nor did they thank us for our stay. When we went to ensure we had no extra charges at check out time, there was no one at the office. We had to yell through the plexiglass to get someone to assist us. Overall the personnel was the problem.

Front desk staff neutral as long as no questions nor requests are made by the guest. Anything you ask for, even as simple as what the cost of an additional night's stay results in loud and enraged behavior from the staff. Great place if you keep to yourself

Decent room for price. Reserved 2 weeks ahead of time. Didn’t have my room I reserved. Was told they don’t hold rooms paid in advance and you get what they have not what you paid for.

Close to major roads

Location

Very noisy. People of partying on front sitting area until 4 am some nights.

Clean and quiet

It is off a major tollway, but not so close that you hear the constant stream of cars in the morning.

Quiet area. Also, around a breakfast house which is a bonus. Convenient stores, gas stations etc. We will be coming back here again!

Good location

I can walk to most things that I need but there's also a bus stop close by. And in this area the public transportation uses an app, the Go app and it's very handy. It makes it really easy to get around. There are two bus stops. Very close, about a 5-minute walk

Area was relatively safe

Close to the hosputal and center to go to any direction.

Quiet area. Also, around a breakfast house which is a bonus. Convenient stores, gas stations etc. We will be coming back here again!

Just a horrible experience all over. Front desk rude. Didn’t care our room flooded from the room next door at 1:15 in the morning. No apologies for not getting much sleep and no compensation for wet baggage. Next trip I will stay somewhere else. At least where they have breakfast and coffee.