Name: Hilton Garden Inn Louisville Airport
Address: 2735 Crittenden Dr, Fairgrounds, Louisville, Kentucky, United States of America, Louisville, Jefferson County, US
Price range: US$143–US$528 per night
Rating: 8.83

What guests think

At Hilton Garden Inn Louisville Airport, travelers consistently praise the friendly, accommodating staff, the convenient location near the Kentucky Exposition Center, Cardinal Stadium, and the airport, and useful shuttle service, while noting mixed experiences with cleanliness and on-site amenities.

Several reviews report the pool is very small or unavailable, and renovations and occasional elevator issues have limited the bar or other facilities at times. While many rooms are described as clean, others mention housekeeping misses or maintenance odors. Rooms are generally comfortable and sometimes spacious, but a few guests cite loud or ineffective HVAC and limited TV channel availability. Expect a convenient, staff-forward stay best suited for events in the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service to the airport/expo is praised. Pool availability is inconsistent (very small, too cold, or not present), and renovations and occasional elevator issues have limited the bar or other facilities at times.

Related guest reviews

10

Linette

11 Nov 2024

·

Stayed 1 night

Will stay again, love the shuttle to the airport.

10

Daniel

2 Oct 2025

·

Stayed 1 night

Shuttle service was great. Kim from hotel staff front desk was excellent. She was friendly, helpful and offered terrific suggestions on dining and local activities in the area.

8

annia

23 Jun 2025

·

Stayed 2 nights

The only thing dissapointed me was the property does not have a pool.

10

Cortney

23 Mar 2024

·

Stayed 2 nights

This was an easy to navigate space for my short trip. The convenience to the airport was a priority and their shuttle service was on it!

2

Shannon

9 Mar 2025

·

Stayed 2 nights

This was a horrible experience. I have contacted the manager. We were unaware of renovations being done to the hotel. The dust was terrible for my daughter’s allergies. We asked to move and were denied. The construction was happening above our room and loud jackhammer noises weee happening all day. This was the worst experience ever. We would like a refund. Attached is a photo of the hallway right outside our room. This is unacceptable: we have a lot of hotels booked through your site. I would Appreciate help in getting a refund

8

Jaye and Al

28 Feb 2023

·

Stayed 6 nights

Overall a fine property with excellent staff. However, one or both elevators were broken during my entire stay.

10

Kathryn

26 Sept 2023

·

Stayed 5 nights

It is a great place to stay when attending events in the area. Free airport shuttle & shuttle around area (they will drop you off at your event 😊)

10

ellen

16 Mar 2023

·

Stayed 1 night

Employees were super nice! Pool was too cold lol but we had a great stay.

6

Tiffany

23 Jun 2024

·

Stayed 3 nights

Staff was very nice. Pool was extremely small and we were unable to swim during our stay.

10

Janie

10 Dec 2023

·

Stayed 1 night

Pool was very small

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report clean rooms and common areas. Others note housekeeping misses and maintenance odors, with some bathrooms needing attention.

Related guest reviews

10

Benjamin

22 Sept 2025

·

Stayed 3 nights

Walking distance to festival grounds. Clean and safe place to relax morning or night. Will book again.

4

Elaine

19 May 2024

·

Stayed 2 nights

The staff are still friendly, helpful and kind. The hotel itself has gone downhill in the past couple of years. Everything is dirty- the floors, walls, furniture and the rooms. This hotel a few years ago was top notch- worth the $400/night. No longer is that the case. I never saw anyone cleaning the whole two days. We had someone else’s hair in our shower. There was so much filth on the elevator floor I didn’t want to step foot in it with my shoes on. Furniture in lobby area has terrible stains(not sure what it is)Huge disappointment and waste of money. This hotel is no longer worth $400 a night. Also $15.95 for the same breakfast you get for free at most other hotels in town. I do not recommend this hotel with the current price scheme.

10

José

22 Sept 2025

·

Stayed 1 night

Super clean room and very good beds

10

Douglas

4 Jan 2026

·

Stayed 1 night

Very friendly staff and very clean rooms.

6

Curtis

3 Aug 2025

·

Stayed 3 nights

Property is nice, but their bar & grill, and eating area are under construction and one of the elevators didn't work at all. Breakfast service was great; food was ok. Potatoes were soggy because they were just reheated from frozen; powdered eggs; bacon was paper thin and quickly broke when you selected a piece. Evening bar/grill had 2 ladies working that spent most of their time gabbing with each other. Beer was not cold and drink selection was weak. Dinner food selection was very weak so we settled for some pork sliders which were good but it's all pre-packaged stuff. Wanted the chicken tenders but they were all out. I'm not happy with changes in this hotel. I booked through Expedia and paid for complimentary breakfasts, yet the hotel didn't have that information - had to prove it to them; you have to request everything including room cleaning; was told we had 2 complimentary water bottles in our room and got nothing; coffee maker hadn't been cleaned in a very long time; had to scan bar code just to get room info. No in-room manual for that stuff which I think is handier. Not sure if we'll come back.

6

Jennifer

22 Oct 2023

·

Stayed 2 nights

Check in was easy, we were given choice between 7th or 1st floor. We stayed on the 7th floor, they didnt tell us we would be seeing the roof of the lower building from it and hardly any decent view. The bathroom was a little dirty(m&m) in corner under sink, bottom of shower needed a little extra tlc. The ac/heater unit made horrible noises every 10 mins or so. Room temp didnt feel like it matched its setting. We assumed from pictures it was more updated then it actually was. It wasnt a bad stay, we were just expecting more.

6

Jessica

11 Jul 2024

·

Stayed 2 nights

The bathroom had a terrible smell.

10

Mark and Deanna

23 Sept 2023

·

Stayed 5 nights

We thoroughly enjoyed our stay here and would definitely stay here again. The staff was very accommodating and friendly, the hotel was extremely clean, comfortable, and close to all we needed to access. It was almost as good as home.

4

Chanda

8 Oct 2024

·

Stayed 3 nights

Dated and dirty. Requested towels and clean sheet and it was never brought to room. Shuttle services were convenient to expo center

10

Holly

22 May 2025

·

Stayed 1 night

Staff was super nice and friendly, rooms and guest areas were clean and the coffee out front was great. Pet friendly was amazing, lots of puppies to pet!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, sometimes spacious or newly updated, and accessible options are well reviewed. Some guests report loud or ineffective HVAC, limited TV channel availability, removed tubs/safes, limited views, and pillow firmness preferences.

Related guest reviews

8

David

10 Aug 2025

·

Stayed 3 nights

Nice spacious rooms with comfy beds. Not a lot of food options for breakfast

10

Nancy

29 Mar 2024

·

Stayed 1 night

Nice styling of lobby, seating/lounging areas and rooms. Comfortable beds.

4

Jennifer

17 Jun 2023

·

Stayed 1 night

When I approached the desk to check in, the rep aggressively pushed me to accept a king bed and pull out sofa over our two queen beds. I politely declined, yet she offered again. After the third time asking, I explained I want the two queen beds for our four person trip. Also, the air conditioner was ridiculously loud. We couldnt sleep bc of it. Also, I need firmer pillows, theirs were nothing placed in pillowcases.

8

Rebecca

24 Aug 2023

·

Stayed 2 nights

The AC in our room was loud and not exactly working great. Other than that, it was great!

10

Stephanie

5 Jan 2026

·

Stayed 1 night

Completely remodeled and very nice!

6

Jennifer

22 Oct 2023

·

Stayed 2 nights

Check in was easy, we were given choice between 7th or 1st floor. We stayed on the 7th floor, they didnt tell us we would be seeing the roof of the lower building from it and hardly any decent view. The bathroom was a little dirty(m&m) in corner under sink, bottom of shower needed a little extra tlc. The ac/heater unit made horrible noises every 10 mins or so. Room temp didnt feel like it matched its setting. We assumed from pictures it was more updated then it actually was. It wasnt a bad stay, we were just expecting more.

8

PATRICIA

29 Mar 2025

·

Stayed 3 nights

Did not like that they took bath tubs & safes out of the rooms with the remodeling.

10

M

8 Feb 2025

·

Stayed 1 night

My husband is in a power chair. We got a room that was handicap accessible. It was huge. It was truly one of the best handicap rooms we have ever stayed in. There was plenty of space for him to move around. The bathroom was wide, plenty of grab bars and tgeshower was roll in as advertised (which hasn't always been the case). Very welcoming staff. Would definitely recommend.

8

Sherry

6 Jun 2025

·

Stayed 2 nights

They had to completely replace the air/heat unit.

8

John

29 Oct 2023

·

Stayed 1 night

I have stayed here on a number of occasions I will likely do so again. However, I have stayed here twice very recently. Both times the TV did not ESPN signal on TV. This needs to be corrected.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and responsive, with smooth check-in and helpful teams. However, several reviews cite front-desk professionalism and follow-through issues, plus occasional billing/authorization frustrations.

Related guest reviews

10

Raymond

15 Sept 2025

·

Stayed 2 nights

Honestly, some of the best service I’ve had at a hotel. All of the staff were friendly and eager to help. I will be staying here again.

10

Michael

21 Jun 2024

·

Stayed 1 night

Had to make a few trips with luggage to the room after check-in due to only 2 hotel luggage carts, neither of which was available when I checked in. Check-in and Check-out were smooth and the restaurant staff were very accommodating when ordering for my son who has several food allergies. Everyone was friendly.

10

Martha

16 Apr 2024

·

Stayed 1 night

Quick check-in and efficient staff.

8

James

27 Mar 2024

·

Stayed 3 nights

Be mindful, they charged me an additional $150 (twice) for “in case of damages” and has yet to or has no intentions of crediting the account

4

Chanda

8 Oct 2024

·

Stayed 3 nights

Dated and dirty. Requested towels and clean sheet and it was never brought to room. Shuttle services were convenient to expo center

6

Terry

2 May 2023

·

Stayed 1 night

Staff at check in barely acknowledged us and was dismissive. Seemed to be engaged in other tasks and was not helpful.

4

Timothy

16 Sept 2025

·

Stayed 5 nights

I was disappointed by the professionalism of the staff. To be clear, the two ladies working the breakfast buffet and the coffee making were excellent. They were friendly and went out of their way to take care of their guests. I was a bit offended by the management and the way the manager (forgot her name) reprimanded this staff for letting us know the primary coffee maker was broken (odd story). I also thought the front desk workers could have been far more professional. I made several requests that they confirmed but never took care of. These included items I requested fro the room as well as shuttle requests, etc. All in all it was the management and the front desk that were the reasons for the poor review. Next time be honest with your guests, treat your employees with respect, and follow through with the jobs you commit too.

10

Stefanie

10 Jul 2024

·

Stayed 1 night

This hotel has the absolute best staff anywhere!! Robin, Tamika and Marcus were the best ever!!

10

Brian

20 Jul 2023

·

Stayed 1 night

The staff here was amazing! They took us to our venue when they were available to and were so accommodating. One of the best stays I’ve had! Rooms were clean and nice also.

2

stanley

28 Jun 2025

·

Stayed 1 night

Booked 3 rooms Friends stayed in other 2 rooms Double charged us for all three rooms Hotel going through construction that was not told about. Have never been so disappointed. I use hotels every week for work. This is the worst experience I have ever had in 5 years of travel!!!!

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Location

Very convenient for the Kentucky Exposition Center, Cardinal Stadium, and the airport, with many guests walking to events. A few mention concerns about the surrounding area or parking security.

Related guest reviews

10

Benjamin

22 Sept 2025

·

Stayed 3 nights

Walking distance to festival grounds. Clean and safe place to relax morning or night. Will book again.

10

Jason

22 Sept 2025

·

Stayed 5 nights

Perfect location for festival. We stay here every year.

10

Victor

23 Sept 2025

·

Stayed 4 nights

Across the street from Kentucky fairgrounds/Kentucky Kingdom, great location if you're attending music festival.

10

Patricia

24 Aug 2023

·

Stayed 1 night

Close to state fairgrounds entrance.

8

Juan

13 Jun 2025

·

Stayed 2 nights

Good location, close to Airport and easy access to freeways, building is remodeling

10

Elizabeth

14 Sept 2025

·

Stayed 1 night

We stayed there for Bourbon & Beyond Festival and it is in such a convenient location. You’re not fighting the traffic, good parking, walkable to the fairgrounds, very safe, clean, and breakfast served the next morning. Will stay there again.

4

Katherine

19 Jul 2025

·

Stayed 1 night

Did not feel safe leaving car in parking lot. Advertised a pool and there was no pool. Breakfast was an add on. Didn’t come with room even after paying $200.

10

Eric

7 Apr 2023

·

Stayed 1 night

We’ve stayed several times when visiting our daughter at UofL. It’s near the stadium and Churchill Downs. The staff is friendly and the hotel is well maintained.

10

Maria

27 Oct 2024

·

Stayed 1 night

Very easy walk to Cardinal Stadium.

10

Jason

29 May 2024

·

Stayed 3 nights

Convenient location near to airport

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AI-generated summary based on recent guest reviews

Dining

Breakfast is paid and considered pricey by several guests, though quality ranges from okay to good and breakfast staff are praised. On-site dining/bar options can be limited or affected by construction, and evening service has been inconsistent.

Related guest reviews

8

Kenyatta

27 Apr 2024

·

Stayed 2 nights

The only I didn’t like was breakfast was 15 dollars extra

10

Frank

27 Mar 2023

·

Stayed 1 night

Nice clean and comfortable room. In house restaurant had very good food. Very convenient to the SDF airport

10

John

20 Oct 2024

·

Stayed 1 night

Great place. Sevaral stays. Close to football stadium. Nice restaurant but limited menue. Highly recommend.

8

David

10 Aug 2025

·

Stayed 3 nights

Nice spacious rooms with comfy beds. Not a lot of food options for breakfast

6

Curtis

3 Aug 2025

·

Stayed 3 nights

Property is nice, but their bar & grill, and eating area are under construction and one of the elevators didn't work at all. Breakfast service was great; food was ok. Potatoes were soggy because they were just reheated from frozen; powdered eggs; bacon was paper thin and quickly broke when you selected a piece. Evening bar/grill had 2 ladies working that spent most of their time gabbing with each other. Beer was not cold and drink selection was weak. Dinner food selection was very weak so we settled for some pork sliders which were good but it's all pre-packaged stuff. Wanted the chicken tenders but they were all out. I'm not happy with changes in this hotel. I booked through Expedia and paid for complimentary breakfasts, yet the hotel didn't have that information - had to prove it to them; you have to request everything including room cleaning; was told we had 2 complimentary water bottles in our room and got nothing; coffee maker hadn't been cleaned in a very long time; had to scan bar code just to get room info. No in-room manual for that stuff which I think is handier. Not sure if we'll come back.

6

Will

9 Jan 2024

·

Stayed 1 night

I arrived after 8 pm and was unable to get food. No one was available to take an order in the restaurant area.

8

Joseph

23 Jun 2025

·

Stayed 3 nights

The breakfast buffet was a charge of $18.95 per person which was quite a lot for a typical buffet

10

Elizabeth

14 Sept 2025

·

Stayed 1 night

We stayed there for Bourbon & Beyond Festival and it is in such a convenient location. You’re not fighting the traffic, good parking, walkable to the fairgrounds, very safe, clean, and breakfast served the next morning. Will stay there again.

10

Kathleen

19 Sept 2023

·

Stayed 4 nights

Stayed here for the Bourbon and Beyond Festival at the Expo Center. Front desk staff was super friendly and helpful. So great that they had a shuttle to the festival gate. Cleaning staff came by even when we were late getting out of the room. Loved that they kept the bar/restaurant open late every night for when folks returned hungry from the show. Great stay!!!

10

Roger

24 Nov 2023

·

Stayed 2 nights

Nice stay. Super helpful breakfast staff!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$178
March	US$145
April	US$197
May	US$239
June	US$128
July	US$162
August	US$170
September	US$227
October	US$205
November	US$146
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $173	3 $170
4 $151	5 $146	6 $146	7 $152	8 $173	9	10 $144
11 $147	12 $147	13 $146	14 $160	15 $157	16 $154	17 $152
18 $172	19 $206	20	21	22	23 $215	24 $220
25 $147	26 $145	27 $143	28 $162	29 $160	30 $143	31 $150

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $488	19 $528
20	21 $165	22 $165	23 $225	24	25	26
27	28 $160	29 $160	30 $160

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 Bedroom

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, Multiple Beds (2 King Beds)

Room, 1 King Bed

Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Louisville Airport

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Prices for upcoming dates