Name: Red Roof Inn Louisville East - Hurstbourne
Address: 9330 Blairwood Road, Louisville, Kentucky, United States of America, Louisville, Kentucky, US
Price range: US$55–US$312 per night
Rating: 6.9

What guests think

Reviews of Red Roof Inn Louisville East - Hurstbourne describe a budget, older motel with mixed experiences: friendly, helpful staff and some clean, quiet rooms, but also odors, pests, maintenance problems, and policy frustrations around deposits, refunds, and extra charges.

Location is convenient to I-64 with restaurants and shops nearby, but some guests find the area or property exterior a bit sketchy. Rooms vary from updated and comfortable to dated and noisy, with small bathrooms, door gaps, and occasional AC or Wi-Fi problems. Expect basic facilities like parking and pet-friendly policies, no breakfast, and occasional annoyances such as key deactivations. Overall, it suits budget travelers prioritizing price and convenience over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Basic setup with on-site parking; some guests found spaces tight for larger vehicles. Pet-friendly policy is noted in multiple reviews.

Related guest reviews

8

Richard J

24 Jul 2023

·

Stayed 1 night

No TV remote; got one from desk but it did not work with the room's TV. Only one hand towel. Have stayed at this motel for many years. Condition has slipped some but still OK. Bed was comfortable. A good no frills lower cost alternative. Good area and convenient highway access.

6

Rebecca

15 May 2023

·

Stayed 1 night

It's about what you'd expect for the price you pay. It was run down and the locals did not have good things to say about it. The staff was friendly. No amenities other than wifi.

8

Olalekan

11 Apr 2024

·

Stayed 1 night

Good parking space and easy access to the highway.

2

stephen

22 Jun 2024

·

Stayed 1 night

People going drugs in the parking lot. Room smelled like smoke. Stains on comforter. Lobby closed after hours. Had to pay through a bullet proof glass lol. Surprised it was so sketchy in such a nice area of town

8

Christine

16 Jul 2023

·

Stayed 8 nights

Staff very friendly and accommodating. Pet friendly without extra fees

10

Natalie

10 Sept 2023

·

Stayed 1 night

The room smelled of pinesol! Very clean room. Ice machine did not work. Restraunts and gas station next door. All very convenient.

8

Glenn

10 Mar 2024

·

Stayed 1 night

Not a bad place toom was nice parking was very tight. I have a truck and trailer so it was very limited on where i could park. Place is well lite and security cameras all over if something did happen

8

Harlee

30 Apr 2024

·

Stayed 1 night

It was good for just a one night stay. The room definitely needs an upgrade but bedding was clean and comfy. No elevator so if you get a second floor, you've got a flight to climb.

8

Stanley

28 Aug 2023

·

Stayed 1 night

Small bathroom. Older facility but a good value overall. No complaints. Staff were friendly and helpful

8

Christine

2 Jul 2023

·

Stayed 2 nights

Very pet friendly - no fee. Plenty of options for meals. No breakfast but we bought pastries at Kroger when we were out. There was an odd noise I think was from neighboring room plumbing ..but it was very frequent. Staff was nice had to leave car there due to engine problems, to be towed. No problems

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Cleanliness

Feedback is inconsistent: many guests report clean rooms, while others cite odors, stained linens, and pest issues such as ants, roaches, and occasional bed bugs.

Related guest reviews

8

Constance

17 Mar 2025

·

Stayed 3 nights

The staff was friendly and helpful. The room was clean with a microwave and mini fridge. The AC worked well but the room had a light mildew smell.

10

Angela

15 Nov 2025

·

Stayed 1 night

Clean and friendly

2

Amber

23 May 2024

·

Stayed 1 night

The white bed spread had a huge stain right on top which they covered with another blanket. There were no washcloths in the room at all & the two towels were dingy and stained as well. Many different hairs on each wall of the shower. No soap. I didn’t even touch the microwave to see what that looked like.

10

Augustine

26 Mar 2024

·

Stayed 1 night

Unlike even expensive motels, this red roof was an excellent condition, without dust on the floor, or mold, or musty smelling. The staff is courteous, and really care about the motel.

4

William

23 Mar 2024

·

Stayed 1 night

Room smelled musty and sheets had cigarettes burns in them and towels had stains

2

Christina

29 Oct 2025

·

Stayed 1 night

The sheets were stained; and they wouldn’t switch me to a new room.

10

William

13 Jul 2025

·

Stayed 2 nights

Great to have fresh towels and made beds when we returned from a busy day. Very clean room and floors. Thank you

2

Tyler

14 Jul 2025

·

Stayed 3 nights

Bugs in the room and smelled horrible

2

Jeff

13 Apr 2025

·

Stayed 2 nights

Not the cleanest place outside and curb appeal is lacking. Our room was showing wear and tear on the furntiure where it shouldve been replaced long ago. The bed sheet appear to have some staining and the bathroom door knob didnt fit properly. The hole for the knob was showing at the top and wouldn't close without extra pressure. The bathroom was so small that the door swings within 1-2" from the toilet, making it difficult to step in and use the restroom or take a shower. The app isnt allowing tovadd photos to show these experiences.

2

Brandon

25 Jul 2024

·

Stayed 2 nights

They had bed bugs and when i told the front desk all they could say was oh ill have my cleaners look. Didnt offer refund or anything. Its smelt bad. Would not recommend

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Rooms

Rooms are dated and vary in comfort; beds range from comfy to firm, bathrooms are small, and some units have noise, AC issues, or door gaps. Wi-Fi can be unreliable, and wear shows in fixtures and furniture.

Related guest reviews

10

Joseph

19 Jan 2023

·

Stayed 1 night

Bed was comfortable and room was decent size and clean. Bathroom is small. Room is equipped with iPhone fast chargers in the walls by the bed. Ceil stucco was peeling off. Overall a nice place to stay. I would recommend it and stay here again.

8

Sara

3 Feb 2023

·

Stayed 1 night

The furnishings were dated but the room was clean. It was noisy compared to other places I've stayed at. Some noise came from the mechanicals inside and other noise from cars. The parking is right outside the door and the streets nearby are busy.

6

Obiora

5 Aug 2024

·

Stayed 2 nights

The bed was a little short for someone like me who is tall and I had some items that needed to be refrigerated and had to rent it for an extra $15 per night. Most of the places I have stayed at in the last decade or more include a refrigerator in the room. Also the bathroom was tight, really tight and hard to get in with the poor room design. Other than that it was okay. You get what you pay for.

2

Tracey

29 May 2024

·

Stayed 3 nights

We asked the property manager to come fix our AC that was making terrible noise. After showing up only after my husband physically went to front desk to get him; he stated there was nothing he could do. At first he offered to switch us to another property but then stated since this was our second night and we didn’t complain the first night he couldn’t switch us. We asked to be moved to another room and he claimed that they were completely booked. We tried lowering the temp on AC so it wouldn’t continuously run with the noise but it was very hot outside and ran most of time anyway. We ended up leaving a day early because of room conditions.

8

Jennifer

26 Jul 2025

·

Stayed 1 night

Physical plant a bit worn. Shower curtain wouldnt stay closed due to it sagging and tub drain must have been clogged as it took forever to drain after shower. Was a little surprised about $50 damage deposit. Usually they just take your credit card info for that, not actually charge it and keep it that long.

8

Robert

14 Jul 2025

·

Stayed 2 nights

Room was clean, beds weren’t very comfortable, bathroom was small

8

Harlee

30 Apr 2024

·

Stayed 1 night

It was good for just a one night stay. The room definitely needs an upgrade but bedding was clean and comfy. No elevator so if you get a second floor, you've got a flight to climb.

8

Anthony

13 May 2024

·

Stayed 4 nights

The door didn't shut tight. You can see the parking lot from the crack. The sheets felt like there was sand on them. All in all, it was a good deal at the right time. The staff were great.

6

Kymthia M.

10 Mar 2023

·

Stayed 2 nights

It was ok, the room was pretty small but has a fridge and microwave so that was convenient. Unfortunately their internet was awful so I couldn't get any work done.

6

John

18 Jun 2023

·

Stayed 1 night

The staff here were decent, and for what this is, a dated, budget motel, it’s reasonable value for money. Really convenient location with good restaurants nearby and very quick Interstate access. While some of the surfaces in the room needed maintenance -damaged walls, fist-sized hole in bathroom door, worn old seat in corner - the cleaning crew are first rate. Zero complaints on cleanliness. The beds weren’t bad, but the noise levels were well-beyond frustrating. Asking the drunk guys sitting on the hood of my car to please, kindly, get off and stop yelling into their mobile phones at 2 AM was just part of it, but the traffic noise was surprisingly loud given the buffer the buildings between the interstate and the motel might suggest Don’t accept a downstairs unit unless you need an accessible room. The noise from above was significant. I’d planned on staying here on the return leg of our trip. That reservation has been canceled.

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Service

Experiences are mixed: many praise friendly, helpful staff, while others report rude or unresponsive service, slow check-in, and frustrations over deposits, refunds, and policy communication.

Related guest reviews

2

Richard J

19 Jul 2024

·

Stayed 1 night

Desk clerk took forever and did not know how to work their system. Could not get ground floor room even though there were obviously a number unoccupied. TV did not work. Coffee pot did not work and there was only one cup if it had worked. Desk not attended to inform them of problems. Condition has been deteriorating for a few years now. Will stay elsewhere in the future.

10

Thomas

7 Nov 2025

·

Stayed 1 night

Room was clean, heating system was quiet and effective. Reasonable value for money. Fellow at the front desk was welcoming, helpful, and friendly.

4

Drew

27 Oct 2024

·

Stayed 1 night

Okay if there is a deposit but to have a policy that it will take up to 14 business days to get it back is ridiculous since most charges are usually on credit cards. Always take video of the room on check in and check out to ensure there are no fraudulent charges people! This policy is sus.

4

Manikumar

12 Oct 2024

·

Stayed 3 nights

Staff is so rude

2

Estera

24 Dec 2024

·

Stayed 1 night

NOTHING! Horrible staff.

8

Gary

25 Sept 2023

·

Stayed 2 nights

My wife and I stayed two nights at this Red Roof. The room and property were clean and well maintained. The staff were helpful and polite, and check-in/out was quick and easy. It was conveniently located right off I-64 and was near several dining and shopping locations. Overall it was a good value for the price. Two things we did not like were the additional $50 deposit required at check in, and that our key cards were deactivated each day after 11 am. We arrived the second night around midnight, ready to shower and go to bed, only to find we couldn't get into our room and had to go to the front desk to get our key reactivated. There were several other guests waiting at the desk with the same problem. The issue was quickly resolved by the staff, but was unnecessary and very inconvenient. Overall, we did enjoy our stay and would return.

4

Hascheley

31 Oct 2024

·

Stayed 4 nights

It was going until the front desk agent had so many rules at the last day of our stay which we did call and try to confirm before arriving, and the night of arrival we were only ask to sign basic paper but on our last day of stay it was horrible would not stop disturbing did not appreciate that at all , while we were already following all the rules.

8

Jennifer

26 Jul 2025

·

Stayed 1 night

Physical plant a bit worn. Shower curtain wouldnt stay closed due to it sagging and tub drain must have been clogged as it took forever to drain after shower. Was a little surprised about $50 damage deposit. Usually they just take your credit card info for that, not actually charge it and keep it that long.

6

Greg

9 May 2025

·

Stayed 3 nights

The staff was very helpful and accomodating.

2

Kevin

6 Feb 2025

·

Stayed 2 nights

I was charged a pet deposit despite not traveling with an animal. We repeatedly told the front desk that we did not have a dog, and they said they needed to charge us the $80 deposit since we were staying in a pet designated room (????). We were assured that we would receive the deposit back. We didn’t. We received $50 back from the $80. Considering that upon check in, the front desk clerk made it a point to say “I own this hotel so you can’t even contact corporate about me” , even though we never said anything to warrant such a statement. After that was said, we kinda figured we’d be ripped off, so it was no surprise when we were. Oh well. The city was nice, the location of the property is choice (you’re about 15-20 minute from everything!) All in all, spend an extra $10 and stay across the street.

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Location

Convenient off I-64 with numerous dining options nearby; several reviewers felt the area generally safe. A few mention the surroundings or exterior feeling sketchy.

Related guest reviews

8

Thomas

20 Nov 2024

·

Convenient location, easy accessible, rooms are starting to show wear. The rooms were clean and well stocked. Had problem with parking in front of my room due upper level guest parking in spot. Desk clerks were curtious and polite Overall satisfied with my stay, plan on stay next year if able.

6

Maria

20 Jul 2025

·

Stayed 1 night

The area was good , restaurants and convenience stores around .

8

Kim

29 Dec 2022

·

Stayed 19,352 nights

The staff was very pleasant on both check-in and check-out. The room was clean and neat and warm. I arrived after the major winter storm of December 2022 and parts of some sidewalks were snow and ice covered. This was a bit treacherous, as it was only way to get from my car to the room. Overall, pleasant and convenient to I-64.

8

Gary

25 Sept 2023

·

Stayed 2 nights

My wife and I stayed two nights at this Red Roof. The room and property were clean and well maintained. The staff were helpful and polite, and check-in/out was quick and easy. It was conveniently located right off I-64 and was near several dining and shopping locations. Overall it was a good value for the price. Two things we did not like were the additional $50 deposit required at check in, and that our key cards were deactivated each day after 11 am. We arrived the second night around midnight, ready to shower and go to bed, only to find we couldn't get into our room and had to go to the front desk to get our key reactivated. There were several other guests waiting at the desk with the same problem. The issue was quickly resolved by the staff, but was unnecessary and very inconvenient. Overall, we did enjoy our stay and would return.

6

Mohamed

9 Dec 2022

·

Stayed 19,320 nights

The interior of the room was very clean and orderly. Everything inside was perfect. However, the area surrounding the hotel is terrible with potholes, lack of street lights, etc.

8

Olalekan

11 Apr 2024

·

Stayed 1 night

Good parking space and easy access to the highway.

10

JAEON

14 Jan 2023

·

Stayed 19,365 nights

Fee very good,,Safe and convinient...I would like to recomend this to all traveller.

6

Cathy

29 Sept 2023

·

Stayed 1 night

Outside property is dated, in safe area of town but felt a little sketchy. Inside room the furniture is old, the chair in room was ripped and old. Room was very clean, smelled clean and I didn’t feel dirty.

10

Dennis

7 Jan 2024

·

Stayed 1 night

Check in was fast and personable - they upgraded us to a better room for free. This is an older facility that has been spiffed up and is clean, well maintained, and pleasant. The beds are new and comfortable. The motel is part of a row of motels and is right next to an upper middle class housing area with a country club just to the west. There's plenty of restaurants within a few blocks. We stay here several times a year and can't beat the price.

6

John

18 Jun 2023

·

Stayed 1 night

The staff here were decent, and for what this is, a dated, budget motel, it’s reasonable value for money. Really convenient location with good restaurants nearby and very quick Interstate access. While some of the surfaces in the room needed maintenance -damaged walls, fist-sized hole in bathroom door, worn old seat in corner - the cleaning crew are first rate. Zero complaints on cleanliness. The beds weren’t bad, but the noise levels were well-beyond frustrating. Asking the drunk guys sitting on the hood of my car to please, kindly, get off and stop yelling into their mobile phones at 2 AM was just part of it, but the traffic noise was surprisingly loud given the buffer the buildings between the interstate and the motel might suggest Don’t accept a downstairs unit unless you need an accessible room. The noise from above was significant. I’d planned on staying here on the return leg of our trip. That reservation has been canceled.

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Dining

No breakfast is provided. Many guests note plenty of nearby restaurants and grocery options.

Related guest reviews

6

Maria

20 Jul 2025

·

Stayed 1 night

The area was good , restaurants and convenience stores around .

8

Jennifer

12 Jun 2023

·

Stayed 1 night

They don't do breakfast

10

Heather

20 Aug 2024

·

Stayed 2 nights

The staff was really great! The king room we booked through the hotel was really nice and spacious. When we booked through a third party it wasn't nearly as nice but still great for the price. Great location! No breakfast though.

8

Richard

5 Jan 2023

·

Stayed 19,361 nights

Great people. Good room. Easy access to highway without highway noise. Area has FedEx Office, Bob Evans, and other places near by. Continental breakfast? (Please)

8

Bettie

14 Mar 2023

·

Stayed 1 night

I liked that there we resturants really close, so you dont have to get back out on the busy street.

10

Steven

29 Jul 2023

·

Stayed 1 night

Very nice stay at this hotel. I was only there for 1 night, but desk clerk was very friendly and courteous. Nice, clean room with comfortable bed. The only problem I experienced was that my in room coffee maker did not work. However, I was able to get coffee in the front office in the morning. I would not hesitate to recommend this hotel.

10

Natalie

10 Sept 2023

·

Stayed 1 night

The room smelled of pinesol! Very clean room. Ice machine did not work. Restraunts and gas station next door. All very convenient.

8

Tommy

7 Dec 2022

·

Stayed 1 night

Staff was very friendly. Clean. Decent price. It would have been nice to have a small breakfast.

10

Dennis

7 Jan 2024

·

Stayed 1 night

Check in was fast and personable - they upgraded us to a better room for free. This is an older facility that has been spiffed up and is clean, well maintained, and pleasant. The beds are new and comfortable. The motel is part of a row of motels and is right next to an upper middle class housing area with a country club just to the west. There's plenty of restaurants within a few blocks. We stay here several times a year and can't beat the price.

8

Christine

2 Jul 2023

·

Stayed 2 nights

Very pet friendly - no fee. Plenty of options for meals. No breakfast but we bought pastries at Kroger when we were out. There was an odd noise I think was from neighboring room plumbing ..but it was very frequent. Staff was nice had to leave car there due to engine problems, to be towed. No problems

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Month	Average price
January	US$59
February	US$68
March	US$59
April	US$70
May	US$75
June	US$54
July	US$60
August	US$57
September	US$108
October	US$62
November	US$60
December	US$57

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $130	17	18 $271	19 $312
20 $135	21 $69	22 $68	23 $70	24 $126	25 $126	26 $126
27 $74	28 $58	29 $58	30 $58

Su	Mo	Tu	We	Th	Fr	Sa
				1 $58	2 $60	3 $60
4 $58	5 $58	6 $58	7 $58	8 $58	9 $55	10 $60
11 $58	12 $58	13 $58	14 $58	15 $58	16 $60	17 $60
18 $58	19 $58	20 $58	21 $58	22 $58	23 $60	24 $60
25 $58	26 $58	27 $58	28 $58	29 $58	30 $60	31 $60

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Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed ()

Superior Room, 1 King Bed, Accessible ()

Superior Room, 1 King Bed, Accessible (Roll-In Shower, )

Standard Room, 1 King Bed ()

Standard Room, 2 Double Beds ()

Deluxe Room, 2 Double Beds ()

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Louisville East - Hurstbourne

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Prices for upcoming dates