Name: DoubleTree by Hilton Hotel Portland
Address: 1000 NE Multnomah Street, Lloyd District, Portland, Oregon, United States of America, Portland, Oregon, US
Price range: US$144–US$746 per night
Rating: 8

What guests think

At DoubleTree by Hilton Hotel Portland, guests praise friendly staff and convenient access to the Moda Center and light rail, while noting dated rooms, inconsistent cleanliness, and extra charges such as paid parking and lack of in-room fridges.

Some report noise from the trains and nearby park, plus occasional delays or mix-ups at check-in. Dining feedback is mixed, with a decent on-site bar and restaurant and a breakfast buffet some enjoy, though it is typically not included. Best suited to event-goers and rail users who value service and convenience over a polished, upscale feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a seasonal outdoor pool, basic fitness room, and on-site bar/restaurant. Parking is in a paid garage, and several guests reported security concerns and occasional elevator outages.

Related guest reviews

2

Brad

3 Apr 2023

·

Stayed 2 nights

Honestly the only good thing was the free warm cookie and the restaurant inside the hotel, after that it was all down hill. Only 1 working elevator, no fridge in thr room, parkint garage is open for homeless people to walk thru, not enough staff to patrol said parking structure to protect guests vehicles, and far too many homeless folk arpund the area to feel safe

10

Melissa

27 Jul 2025

·

Stayed 5 nights

Kate was amazing. We had a big group and booked over 40 nights. Hotel was amazing and very accommodating. Pool was great!

2

Audrian

20 Dec 2022

·

Stayed 1 night

The hotel has green tinted water. We had to get moved to a higher floor to help with the water quality. The staff was nice to accommodate. Our hotel room was comfy for our family. We were there for a business event during the weekend. The hotel makes you park in the structure. During our stay, we had to park in the hotel parking structure and our car got vandalized, window broken, emergency credit cards stolen, and cost hundreds of dollars in damage. The cost to park is about $30 a night and there was no security. The hotel can’t refund me our money because we reserved through 3rd party. I can’t contact hotels.com for a refund to help buffer the cost for the damage.

10

Cheryl

19 Jul 2025

·

Stayed 1 night

There was a nice parking garage. It is close to the Moda center. It was easy to get back and forth.

8

Amber

14 Oct 2023

·

Stayed 3 nights

Made reservations on Hotels.com two days prior to arrival. Good location and comfortable room. Broadway is a short walking distance north where there are shops and some restaurants. The Max is less than a block east of the hotel, and easy to use. Parking is available in the parking structure right next to the hotel for $27 a night. The car was safe, and the parking garage was easy to get in and out of...make sure they activate your room key for this.

6

Rosalba

29 Jul 2025

·

Stayed 1 night

Parking is expensive, and no breakfast included. Will never stay here again.

8

Joon

11 Aug 2025

·

Stayed 3 nights

It shows some age, but overall decent hotel. Location is near downtown in front of the Lloyd Center. Staff are attentive and nice overall. The facility is showing some signs of age but it's not too bad. The exercise room has water, towels, some machines, a bench, and free weights (dumbbells and kettlebells). We received free basic internet and it was fine. TV has hdmi connection where you could plug your own devices. One of the lamps was out of a bulb, but I decided not to complain about it and forgot to mention it to the facility. They were nice and stocked towels as we requested. AC in the room was good, somewhat modern (not super old units like sub 100$ inn/hotel). Ice machine worked okay but honestly i am not sure how clean it is. There's no water source in your rooms other than the two 6 dollar water bottles so I had to purchase a gallon from the local market nearby. The hilton cookies at the front were very good (lots of nuts in them which me and family love). Overall, other than the facility getting slightly old, it's a pretty good hotel.

6

Christabel

22 Apr 2024

·

Stayed 1 night

NO POOL. Its seasonal so may be open in the summer and that wouldn't be a big deal if I was traveling alone but I booked it so kids could swim on our way through. (All available info online says they have a pool.) Facility is nice. Pretty centrally located downtown. No one at the front desk answers phones. That was kind of odd and inconvienent having to go all the way down there to get information about anything.

10

Monica

8 Oct 2024

·

Stayed 1 night

Parking was reasonable and felt safe.

6

Lee

21 Jun 2025

·

Stayed 2 nights

Only two elevators working for full hotel, very slow. Everything has a fee. I would probably choose a different hotel if it stayed the same. The room was spacious. Clean. No fridge in room.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and public areas clean, while others reported stains, mold, hairs, dusty surfaces, and missed or delayed housekeeping. Several noted empty bathroom dispensers or amenities.

Related guest reviews

6

Fhatyha

24 Feb 2025

·

Stayed 1 night

The room was ok the room had blood on the curtains and there were cobwebs between the bed and wall

2

desiree

11 Jul 2024

·

Stayed 2 nights

Hotel charged over $100 more than quoted on hotels.com for no reason. When I called, they said it will take 5 business days to get the funds back. The hallways held trash for several days and our room shampoo/conditioner/body wash were all empty.

6

maricarmen

12 Jul 2024

·

Stayed 1 night

Our room wasn’t in the cleanest we found hair in our shower curtains and on the floor.

8

Alyssa

19 Aug 2024

·

Stayed 1 night

The staff at the Portland DoubleTree are absolutely fantastic: friendly, attentive, and helpful. I was there due to an apartment flood and everyone was so empathetic and helped me navigate needing to extend due to unexpected delays in repair. At the end of my stay everyone knew my name and situation and would greet me and check in on me. The only problem is my room was not very clean: the curtains had large stains, there were stains on the walls (I assume food?) the duvet had an old large yellow stain, the sheets had a few holes, the cord on the phone had some old greasy food on it (I hope it was food). The shampoo and soap bottles had fallen off the shower wall (the adhesive had failed) and were on the shower floor when I arrived. The rest of the place was clean (such as the pool). I was too exhausted to care about the room cleanliness, but it was disappointing since I consider the DoubleTree as a more luxurious hotel spot. The staff were so amazing that it really did even out that issue and I can’t be too upset!

10

Lindsey

28 Aug 2025

·

Stayed 1 night

A very nice hotel. Room was clean and it was beautiful.

4

Chatu Hawiya

1 Sept 2025

·

Stayed 2 nights

The sealing has a lot of stains. Poor service

8

Vivian

26 Jul 2025

·

Stayed 1 night

Our stay was nice but I wish they didn’t thrown away my breast milk pumps. For a Hilton brand, I was surprised because of the dilapidated condition of the property and its quality of products. Our room was clean but we did find an old piece of poop stuck to the shower curtain. There was a ceiling piece that was open and not closed all the way, you can see the black dust on it. We requested for a fridge and microwave to keep breast milk for our baby and we got it right away and delivered by a very wonderful staff member. The microwave came with a broken door though, it was a very inexpensive microwave, which I don’t care too much about because we were not there for long but I am sure Hilton/Doubletree could have replaced broken appliances that barely cost anything to begin with. In our haste to pack and leave with our 3 young children, I had forgotten my breast milk pump bottles in the fridge. I called them about an hour or less later to check the fridge and please save the bottles for me to pick up. They said they’ll look for it and call me. The call never came an hour later so I had called back and they said they didn’t find anything. That’s just pretty horrible because they just threw it away and lied about it. As a mom with a baby to feed, I was pretty upset and frantic. It was my fault to forget it but it was in the fridge, any mother could understand my distress. it could have been kept in there lost and found, they were milk bottles. It was disappointing.

6

Johanna

29 Sept 2024

·

Stayed 3 nights

a bit work out Room - no soap at sink (used body wash that is attached to shower wall), one of the bottles had fallen off - glued to tile. Electrical outlets are really old - computer or cellphone cords do not "attach" Room was not cleaned during three day stay Elevator was broken on Sunday - no signs where the other elevator would be (house keeping attendant was kind enough to walk me to where the second levators are - otherwise I would have walked down 8 floors with a suit case). Checkout - asked for a receipt and attendant says - "you are all set" and I asked if I will get the receipt (parking plus room) emailed to me and she goes yes, and Im asking her what email she has on file and she has none. I still do not have the receipt for expenses so no I have to call them tomorrow. Would not recommend

4

Lauren

25 May 2025

·

Stayed 1 night

Our room was $176 a night so we thought it’d be nicer. Unfortunately our room had mold growing in it, warped walls and a random hole in the ceiling. Would not stay here again. I will say the bed was comfortable and staff were nice.

10

Kimberly

6 Sept 2025

·

Stayed 1 night

Amazing place. Clean and family friendly. Definitely will be staying here again.

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Rooms

Room size ranges from very spacious to small, with decor that feels dated in places. Many rooms lack a standard mini fridge or microwave, and some guests experienced train noise or limited views.

Related guest reviews

10

Keri

16 Jul 2025

·

Stayed 1 night

Check-in was so easy and quick, even when it was a busy day for the hotel with an event going on. The hotel is slightly older than some places I've stayed, but it was clean. Our room was quiet, and the bed was comfortable. For our purposes, the location couldn't be beat. I do wish the room had a mini refrigerator and microwave. Those were the only things I was disappointed about.

8

Caren

20 Sept 2025

·

Stayed 1 night

The hotel was ok, check in person friendly but not particularly warm, rooms are small and bottled water should be complimentary.

8

Sandra

21 Apr 2025

·

Older spacious property. Clean and comfortable. We would stay again. Expect a bit of noise from the nearby train.

8

Donald

3 Apr 2025

·

Stayed 4 nights

Great access to downtown Portland and to Broadway eateries. I liked the easy access to light rail, but I didn’t anticipate feeling (nd not just hearing) the light rail train every 15 minutes, even on the 10th floor!

10

Esteban

15 Jul 2025

·

Stayed 3 nights

The room and property were clean and modern. The hotel is located in a centric location near downtown with easy access. Our room was spacious and easily accommodated a family of 4.

10

Hugh

16 Nov 2025

·

Stayed 1 night

Great stay with a great view. Very spacious room

6

Maria

19 Oct 2023

·

This was my first time staying at a DoubleTree and my first time staying in this area of Portland. It was generally a fine stay. Nothing extremely bad and nothing extremely good. Check in was easy, staff were very helpful. Parking was very close by, $27/night wasn’t too bad. The parking garage elevator wasn’t working on the night we checked out, but thankfully we parked on the 2nd floor. The room was fine, clean, the bathroom felt updated, the bed was really firm. The room doesn’t have a mini fridge or a microwave, which wasn’t an issue for our one night stay. Overall it was an average hotel stay, I do wish the rooms were a bit updated like the bathrooms were, otherwise we would stay here again. I LOVED the cookie lol

10

Derek

13 Apr 2025

·

Stayed 2 nights

Love this property! Very convenient and central, tons of walkable spots! Only thing to be improved would be a refrigerator standard in the room!

8

Malgorzata

30 Jul 2023

·

Stayed 1 night

Very quiet and spacious room. However, there were stains on the ceiling from water damage. Amenities such as coffee maker and toiletries were minimal and not comfortably arranged. Clearly investments are needed for this Double Tree to be a top choice.

2

Jocelyn

30 Aug 2025

·

Stayed 3 nights

Don't stay here. We arrived at 5pm (an hour after check in) just to find out our room was still not ready and about five other groups were also waiting on their room! The front desk people weren't the nicest, didn't explain anything to us (how parking worked, not welcoming at all, etc.). And the room didnt have a refrigerator! I definitely wouldn't stay here again.

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Service

Staff are widely described as friendly, attentive, and accommodating, with multiple examples of going above and beyond. However, recurring reports cite slow or confusing check-in, unresponsive phones, and housekeeping requests not fulfilled.

Related guest reviews

10

James

8 Sept 2025

·

Stayed 1 night

This is our second year using Double Tree by Hilton for our Con destination. The staff is remarkably friendly and helpful which drew us back again this year. This is my number one place to stay when I am in Portland.

10

Suzanne

10 Aug 2025

·

Stayed 1 night

I had surgery nearby and needed to stay overnight before driving 2 hours back to my home on the coast the next day. Will at the front desk ensured I had a wheelchair ready upon check in and allowed early check in so I could get into my room upon arrival to rest. Eman was extremely courteous and careful assisting my wife with placing me in the wheelchair. He also made sure our bags were brought to the room immediately. The professionalism and compassion demonstrated by both Will and Eman was refreshing and deeply appreciated. I will definitely stay at this hotel again, especially if I need additional medical based assistance!

4

Tsieomei

26 Sept 2023

·

Stayed 3 nights

The property and room were average, but the staff who helped me upon check in seemed confused. First, I was given a room that already had another guest (both the other guest and I were very confused when I opened the door). Next, I had requested housekeeping for a specific day. On the day of, I returned to my room in the evening and found that housekeeping had not come. A different staff member immediately told me that housekeeping was still making their rounds, but after I insisted they check, they let me know that my room was never scheduled for cleaning. Overall, not the best stay.

10

Angshumala

1 Sept 2025

·

Stayed 3 nights

We had a good stay. Staff was helpful and courteous.

8

Jamie Irene

2 Sept 2025

·

Stayed 1 night

Front desk was taking too long to answer phone calls but the janitorial staff are very accommodating and nice.

4

Suzann

13 Aug 2025

·

Stayed 3 nights

From the moment we arrived to the moment we left, this stay was entirely… ‘meh’. We weren’t able to check into our room until almost an hour after check in. Thank goodness we rode the elevator with other hotel guests because as we were heading to our floor, we all discovered we were booked in the same room. Another ride down the stuffy elevator into the stuffy lobby to talk to a stuffy front desk person (probably the 5th random person I spoke to, who also had no idea what was going on) I was told ‘hehe glad you didn’t walk in on them’. No accountability taken what so ever. We finally get to our room after having to ask and be reassured no other guest would now have keys to our room to be greeted with a hot, sticky, and dirty room. We just traveled 7 hours so at this point, we’re just thankful we have a room. But there was hair in the shower, obvious pink mold growing along the grout, dirt in drawers, and things on the carpet. The cleanliness was the least of our worry because you can tell the housekeeping department is short staffed and under appreciated because they’re working one person at a time to flip over an entire hall until 6 or 7pm at night. As a previous hotel housekeeper, I know they at least touched what was important to meet unrealistic goals set upon them. Room service menu prices listed didn’t match the prices we were charged. The parking is lack luster but you sure will be charged any time you move your car. Atrocious. No easy access to hotel.

10

Shawna

21 Aug 2025

·

Stayed 3 nights

We were so thrilled with how attentive everyone was. I haven't had this level of service at a hotel in as long as I can remember. Y'all are doing something right. It wasn't one person- it was every person and some even more so. We'll definitely be back- everything about the stay was excellent.

10

Jade

11 May 2024

·

Stayed 1 night

Great customer service from every single staff member! Five star service!!

4

jason

19 Aug 2025

·

Stayed 2 nights

Check in was at 4pm, our room was not ready until 6:20pm. Apparently they overbooked rooms without enough cleaning staff. Not my problem, and not much was offered in compensation. We had a big concert at 7pm and we were unable to change and shower after a 5 hour drive. Terrible feeling not being able to change and rest before our $400 concert. Half the room cost should have been refunded or another stay, something more than free parking.

10

Bonnie

22 Nov 2024

·

Stayed 1 night

Staff was great and very helpful. Rooms were comfortable (wish there was a mini fridge though) and location was easy access to everywhere I needed to go on my trip. Wonderful staff and service!

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Location

Convenient for the Moda Center, convention venues, and MAX light rail, with easy access around the city. Several guests cautioned that the immediate area feels sketchy due to visible homelessness.

Related guest reviews

10

IRENE

1 Aug 2024

·

Stayed 1 night

Great place to stay for rose quarter center

10

Karen

29 Aug 2025

·

Stayed 1 night

Great stay. Excellent loacation to the Moda Center.

8

Eleanor

20 Aug 2025

·

Stayed 1 night

Great hotel with plenty of amenities! Was a walk away from great food and entertainment.

8

Luke

9 Feb 2025

·

Stayed 3 nights

Hotel itself was nice, clean, and felt safe. Surrounding area was complete opposite.

6

KRIS

14 Nov 2024

·

Stayed 2 nights

The hotel was fine for what we needed. The room was ok, clean but old. The area surrounding the hotel felt very unsafe. There are homeless camps everywhere, literally. There is a park across the street that looks nice enough until you look closer and see questionable people hanging out with masks on their faces covering everything but their eyes. The Portland area in general has gone massively downhill over the years, no matter where you turn there are tents set up with people who are struggling. I was traveling with my dog and had to take her for a little walk while staying there and even though it was a fairly nice Saturday afternoon I felt uncomfortable and unsafe for me and my dog. I was worried that she was going to pick up something unsafe off the ground and eat it. I walked her for about 40 minutes and I felt very relieved to get back to the hotel safely.

2

Matthew

10 Mar 2025

·

Stayed 1 night

There was an error with the Expedia app. I was trying to fix it but couldnt. No one to help. This itin should have been canceled.

8

Donald

3 Apr 2025

·

Stayed 4 nights

Great access to downtown Portland and to Broadway eateries. I liked the easy access to light rail, but I didn’t anticipate feeling (nd not just hearing) the light rail train every 15 minutes, even on the 10th floor!

8

Amber

14 Oct 2023

·

Stayed 3 nights

Made reservations on Hotels.com two days prior to arrival. Good location and comfortable room. Broadway is a short walking distance north where there are shops and some restaurants. The Max is less than a block east of the hotel, and easy to use. Parking is available in the parking structure right next to the hotel for $27 a night. The car was safe, and the parking garage was easy to get in and out of...make sure they activate your room key for this.

8

Lesley

18 Nov 2023

·

Stayed 1 night

Good for our one night stay to watch the Blazers game. Walkable, central location.

8

Vanessa

9 Jan 2024

·

Stayed 5 nights

lovely experience. hotel & staff are great. the only reason for less than 5/5 is that the neighborhood is a little unsafe, uncontrollable and no fault to the hotel, but true. i had a safe stay but i noticed 2 other cars in the garage had been broken into.

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Dining

On-site dining and bar receive generally positive comments, and the breakfast buffet is appreciated by some but seen as average and not typically included. Occasional complaints note service delays or price discrepancies.

Related guest reviews

8

Adekunle

13 Aug 2025

·

Stayed 3 nights

Breakfast buffet at reasonable price. Staff very helpful with the menu choices. The room air temperature vent was not cooling due to configuration of the bed. Air blowing to upper part of the walls making the sleeping area hot all around.

10

Francis

28 Nov 2024

·

Stayed 2 nights

Convenient. Excellent food. Top of the line service.

10

Donna

15 Mar 2024

·

Stayed 2 nights

Great hotel in downtown Portland. The reservation was over booked but they gave us two separate rooms, free parking and breakfast for the inconvenience. The parking garage was connected to the property and secure. The rooms were very clean and the restaurant served a great breakfast!

6

Sue

22 Mar 2025

·

Stayed 2 nights

Breakfast wasn’t included. I did a search to include breakfast but picked up being breakfast available. And it was extra. Plus parking was extra.

8

Deborah

3 Jul 2025

·

Stayed 1 night

Restaurant didn't seem open, always looked dark and no one there. Bar was open and had great drinks, limited menu but good appetizers. Despite numerous families with children at the pool, didn't use pool due to the amount of kids there, it was very quiet in our room. Slept great. Clean, convenient location despite a few tents on the sidewalks it felt safe enough to walk to restaurant for dinner. Would stay again.

10

Sherina

31 Jan 2024

·

Stayed 2 nights

I stayed at this hotel because it was in walking distance to the convention center. I did not have a vehicle, but noted that the property and parking garages had security controls. Staff at the hotel were great. The hotel was clean. The room was clean. The restaurant, Gather had great food.

8

Joan

19 Aug 2025

·

Stayed 4 nights

Restaurant was good. Nice location

10

Denise

8 Aug 2025

·

Stayed 1 night

It had a restaurant on site, as well as breakfast, food was delicious at both. No need to leave.

4

Suzann

13 Aug 2025

·

Stayed 3 nights

From the moment we arrived to the moment we left, this stay was entirely… ‘meh’. We weren’t able to check into our room until almost an hour after check in. Thank goodness we rode the elevator with other hotel guests because as we were heading to our floor, we all discovered we were booked in the same room. Another ride down the stuffy elevator into the stuffy lobby to talk to a stuffy front desk person (probably the 5th random person I spoke to, who also had no idea what was going on) I was told ‘hehe glad you didn’t walk in on them’. No accountability taken what so ever. We finally get to our room after having to ask and be reassured no other guest would now have keys to our room to be greeted with a hot, sticky, and dirty room. We just traveled 7 hours so at this point, we’re just thankful we have a room. But there was hair in the shower, obvious pink mold growing along the grout, dirt in drawers, and things on the carpet. The cleanliness was the least of our worry because you can tell the housekeeping department is short staffed and under appreciated because they’re working one person at a time to flip over an entire hall until 6 or 7pm at night. As a previous hotel housekeeper, I know they at least touched what was important to meet unrealistic goals set upon them. Room service menu prices listed didn’t match the prices we were charged. The parking is lack luster but you sure will be charged any time you move your car. Atrocious. No easy access to hotel.

8

Myriam

19 Aug 2025

·

Stayed 1 night

The hotel was absolutely fine but the room a bit outdated. The breakfast was wonderful, though, the lobby very nice, parking easy, and the staff very friendly. Some rooms must have a wonderful view of Portland but we were not on a high floor and did not get to enjoy it. We walked to downtown but it takes a good 30 minutes.

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Month	Average price
January	US$98
February	US$175
March	US$162
April	US$124
May	US$139
June	US$148
July	US$181
August	US$169
September	US$149
October	US$150
November	US$126
December	US$93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $172	3 $192
4	5	6	7	8 $200	9 $164	10 $163
11 $163	12 $163	13 $164	14 $248	15	16	17 $248
18 $164	19 $164	20 $203	21	22 $302	23 $203	24 $164
25 $164	26 $178	27	28 $208	29 $164	30 $168	31 $231

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $162	17 $175	18 $172	19 $165
20 $144	21 $222	22 $746	23 $186	24 $171	25 $154	26 $159
27 $195	28	29	30 $324

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Suite, 1 King Bed

Room, 1 Queen Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed, City View

Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Balcony

Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton Hotel Portland

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Prices for upcoming dates