Name: SpringHill Suites Portland Airport
Address: 11922 Northeast Airport Way, Parkrose, Portland, Oregon, United States of America, Portland, Oregon, US
Price range: US$136–US$187 per night
Rating: 8.35

What guests think

At SpringHill Suites Portland Airport, travelers frequently praise the friendly, helpful staff, clean and spacious suites, and convenient airport location with a reliable shuttle, along with generally satisfying complimentary breakfast and family-friendly amenities like the pool and gym.

Common drawbacks include intermittent maintenance and housekeeping issues such as finicky key cards, slow or broken fixtures, and occasional room problems. Noise from flight paths and nearby roads is mentioned, and parking can be limited with periodic check-in delays. Breakfast ranges from very good to underwhelming, and the pool's temperature or availability varies. Expect a convenient airport stay with welcoming service and mostly comfortable rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and fitness room are appreciated, though the pool is sometimes cold or temporarily closed. Free airport shuttle is convenient but ends around 11 PM, and parking can be limited; one elevator is reported slow.

Related guest reviews

8

Neeraja

4 Aug 2024

·

Stayed 1 night

Very close to the airport, so very convenient. Very friendly staff, and late check in is convenient, however the shuttle service is only operational till 11:00 PM. Clean room and beds.

10

Matt

4 Mar 2025

·

Stayed 1 night

Overall, we enjoyed our stay. Property was nice, staff was friendly. Pool was closed, which we had counted on. Staff said they had just had to close it that morning, and apologized.

8

Douglas

19 Jan 2025

·

Stayed 2 nights

Good pool, quiet and friendly staff. Showing it’s age in some places.

10

Gustavo

5 Aug 2024

·

Stayed 2 nights

Liked the pool and gym

10

Carol

1 Sept 2025

·

Stayed 4 nights

Loved having the shuttle from the airport. Breakfast was tasty and plentiful. Staff were friendly and helpful.

8

Charles

17 Jun 2025

·

Stayed 4 nights

Free airport shuttle was key and prompt. The lobby was clean and the ice water with the fruit was good. Didn’t use the pool or workout room, but they were located on the bottom floor and looked fine. Our room was decent size, the couch folded out to a comfortable sleeper, but the closet door couldn’t open all the way due to the nightstand which was locked in by the very heavy platform bed. The bed was comfortable, and all the furnishings and bathroom fixtures were in great shape and looked new. The free breakfast had a little of everything, except the orange juice was not working 3 of the 4 days we were there, and there were bananas only on the first day. The price they Hotels.com was affordable.

10

Paula

24 May 2025

·

Stayed 1 night

Room was great. Breakfast was better than most. Staff friendly and efficient. Only minor downside is parking at this hotel limited. Had to park at the “sister” property next door. Same parking lot just farther away than usual.

6

Brent

23 Jun 2024

·

Stayed 2 nights

Only one very slow elevator which made getting to your roof difficult and slow. Breakfast was pretty low quality. Newer property and pool was nice. Not a lot of restaurants or amenities nearby.

8

Douglas

6 Jul 2025

·

Stayed 3 nights

Friendly staff, clean quiet rooms and good breakfast. Pool was ice cold even though the attendant said the pool temperature was set at 82 degrees: thermostat on wall was set at 83 and the pool area was nice and warm, but the pool was much colder than this.

10

Rocio

31 Jul 2025

·

Stayed 1 night

Quick and easy check in, close to airport, offers complementary breakfast, and was able to fit 5 people in a room comfortably!

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Cleanliness

Many guests find rooms and common areas clean, but there are recurring lapses such as stained bedding, mold or drainage issues, and missed housekeeping during stays.

Related guest reviews

6

Carly

25 Apr 2025

·

Stayed 1 night

We had two young children with us, and I was finding lollipop sticks in our bed when we first got there, our AC panel was broken. Our toilet took forever to flush, and our bedsheet has stain on it.

2

Evelyn

27 Apr 2025

·

Stayed 4 nights

Not once did housekeeping come during our stay. Not even to empty the trash when I called and asked, we had food in our room the night before and I didn’t want it to stink up the room and nothing. When I called the front desk the lady said sometimes they go every other day sometimes every three days but I’ll make a note to make sure they come to your room tomorrow morning and they never did.

8

Luis

27 Nov 2025

·

Stayed 2 nights

Clean room and welcoming staff.

10

Sharon

20 May 2025

·

Stayed 1 night

I've always had great experiences at Springhill Suites. The rooms are clean, the staff is friendly, and the breakfast is pretty decent. This particular hotel stay was right up there with past stays. Excellent experience.

8

Bernadette

6 Aug 2024

·

Stayed 1 night

Needs cleaning

8

Kelly

3 Aug 2024

·

Stayed 2 nights

The hotel has friendly and efficient staff. The lobby was clean. The breakfast was what you expect. I really enjoyed the oatmeal bar and the beds were comfortable. Things that we noticed about the room: the door wouldn't unlock consistently. It could take more than 5 taps of the key card to open. The shower had small areas of mold growing and the water didn't drain while taking a shower. There was also a carpet stain. We stayed for two nights. If it had been a longer stay I might have asked for another room.

6

Robyn

19 Aug 2023

·

Stayed 2 nights

Wouldn’t stay again. The beds were I comfortable, the toilet barely worked, and there was a huge pubic hair in the shower.

10

Lorraine

26 Aug 2025

·

Stayed 3 nights

The staff was so polite and professional. Room was clean and comfortable

8

Debbie

4 Aug 2025

·

Stayed 1 night

Room keys didn't work at first, had to go back to front desk with all of our stuff and have them redone. Elevator is extremely slow. Very noisy due to being right in flight path of airport. The road it's on has long traffic delays apparently between 2pm and 6pm making a quick back and forth to the hotel very long. Room was clean but didn't feel like it had been deep cleaned in a while. Refrigerator didn't work, husband found after pulling it out of the cabinet that it was unplugged. Walking distance to pub and convenience store was nice.

10

Wesley

27 Feb 2025

·

Stayed 2 nights

Friendly staff , clean rooms , close to the airport .

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Rooms

Suites are generally spacious with comfortable beds and functional layouts, good for families. However, several reviews note noise from planes or neighboring rooms and comfort issues like hard or sagging mattresses, awkward furniture placement, and occasional in-room equipment problems.

Related guest reviews

4

Diane

24 May 2025

·

Stayed 3 nights

Airport noise is to be expected however the noise from the floor above was just ridiculous! This is worse I think I have ever experienced. Unless you are on the top floor, or are lucky enough to not have the room above occupied, you will be in for a long, very noisy night!

10

Virginio

2 Sept 2025

·

Stayed 2 nights

The staff that took care of us was really helpful and even got an upgrade on the room, which is really spacious.

2

Nitin

7 Jun 2025

·

Stayed 1 night

It was so noisy - the noise from the road outside was so much that it felt like you were sleeping outside. The AC rattled and the toilet flush made so much sound refilling the tank. The breakfast was the worst

10

Angela

9 Aug 2024

·

Stayed 2 nights

We stayed for two nights, had a great time, enjoyed the pool, liked the closeness to the airport and other amenities. My absolute only complaint is that the bedside table is so big you cannot open the closet door to access the closet. Not a deal breaker but it is a thing. It was like this in both of the rooms our family stayed in.

10

Kirsten

17 Aug 2025

·

Stayed 1 night

We LOVED this hotel! We would stay here again for sure. Suites were huge, lots of rooms for our 3 girls. Breakfast was great and one of the staff went out of the way to help my neurodivergent kid by peeling her apple! Pool was warm (a but too warm but whatever) and we nejoyed the exercise room fro 20 mins today.

6

Arundhati

24 Jun 2024

·

Stayed 3 nights

The mattress had a big dip in the middle. I didn’t call front desk as it was too late by then. Next morning when I call the front desk to explain, the response was ‘okay’. I had to be behind it asking over and over and got a new room. It was a hassle to change rooms in between like that. It’s not only that, I am more upset because there was no way that maintenance crew didn’t see that. It was very obvious. Also the tub had a dip in the middle and water stays in there too. Not just providing us a crappy room, no one ever apologized and I had to request 4 times to get another room. In the new room, the toilet flush needs some work. Hold it until everything flushes down or else it won’t flush.

8

Karyn

10 Oct 2024

·

Stayed 2 nights

This is a typical hotel. Nothing special but nothing wrong. Because it's an airport hotel, it is very noisy with air traffic, which is to be expected. My only complaint was the mini fridge in our room, which shook and rattled its way through the night.

8

Mark

20 May 2023

·

Stayed 1 night

We were passing through Portland for a one-night stay, and this was a convenient location, and the rate was reasonable for the area. The rooms are very spacious, with a sitting area and a small kitchenette with full sink, microwave, refrigerator, and small coffee maker. The bathroom was modern and relatively large, with great water pressure. Probably our only complaints were that they didn't provide enough toilet paper, even for a one night stay, and the mattress was quite firm. Considering that it is on the main road to PDX, it was relatively quiet.

4

John

22 Mar 2023

·

Stayed 2 nights

Room was clean. The hotel was next to the ESD building and was noisy when students were loading and unloading from buses. The bed was uncomfortable and the pillows were terrible. Flights from PDX go right over the hotel.

10

Nalin

23 May 2024

·

Stayed 1 night

Nice comfortable stay in decent size room with good furniture.

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Service

Service is widely praised as friendly and helpful, with staff assisting with late arrivals and occasional upgrades. Some guests report inconsistent front desk professionalism, slow or understaffed check-in, and issues handling requests or policies.

Related guest reviews

10

Clifford

4 Aug 2024

·

Stayed 2 nights

Excellent service from Jennifer at the front desk. Although a couple other staff was friendly, I felt she stood out from our experience.

10

Carol

1 Sept 2025

·

Stayed 4 nights

Loved having the shuttle from the airport. Breakfast was tasty and plentiful. Staff were friendly and helpful.

10

Monica

11 Nov 2025

·

Stayed 4 nights

Staff was very friendly and overall great hotel!

10

Kirsten

17 Aug 2025

·

Stayed 1 night

We LOVED this hotel! We would stay here again for sure. Suites were huge, lots of rooms for our 3 girls. Breakfast was great and one of the staff went out of the way to help my neurodivergent kid by peeling her apple! Pool was warm (a but too warm but whatever) and we nejoyed the exercise room fro 20 mins today.

8

Adriana

1 Jan 2025

·

Stayed 2 nights

Good location for PDX airport n dining , and breakfast was good . Just lil bit unfortunate for us the room temperature didn't work , and while we were about to checking in , there's nobody at front desk , we were waiting almost 20 minutes outside door, till other guest came and open the door for us, thats bummer! All in all good place to quick stay around the pdx airport.

2

Vicky

8 May 2025

·

Stayed 5 nights

Unprofessional and rude staff

10

Cedric

26 Aug 2025

·

Stayed 1 night

It was great from checking-in at 1am, getting to our room already cold, so clean, comfortable, very big & nicely renovated! All the extra amenities, shampoo, conditioner, body wash, soap & lotion provided was a plus! Breakfast was delicious and a great spread and variety! Wonderful staff, quiet hotel & comfortable beds! We enjoyed our stay & will definitely will be back!

4

Tei

24 Jun 2025

·

Stayed 2 nights

We were given a bit of a hard time with my service animal. They inquired what he did for a service and then stated they had every right to know this information. But to do so, divulges the disability. He was traveling with us as he is in need of specialty medical care in Portland, he has cancer. I wanted to stay an extra day and our family would take him back home to recover. I was then told I could not stay if my service animal was not with me and then suspiciously stated that he "must not really have been a service animal." I was refused a room. Incredibly rude, insulting and ugly to be treated this way.

4

Trish

16 Apr 2025

·

Stayed 4 nights

Only one staff was working so when we came we had to wait in the hobby to get checked in. We were told that that no room in the king size was available except for one handicap room, and the staff doesn’t know when the next room will be available. The staff that checked us in was not friendly or helpful at all. Parking is limited and we asked for some toothpaste and received very small amount of. Based on how we were treated with slow service, not friendly, and not having adequate rooms ready when we checked in we will not be back.

10

Selina

1 Jun 2025

·

Stayed 3 nights

Wonderful proximity to freeway. Lovely staff and manager. Manager provided great restaurant suggestions that were spot on.

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Location

Very convenient to PDX and major roads, with some dining and transit options nearby. Several guests note aircraft noise and a few mention the surrounding area feeling unsafe.

Related guest reviews

10

Jeffray Zarate

26 Feb 2025

·

Stayed 1 night

Close to the airport and highway so its very accessible to anything.

10

Hyunwoo

11 May 2025

·

Stayed 2 nights

Walkable distance to the bus station, gas station, and some fast food.

6

Rockson

30 Mar 2025

·

Stayed 1 night

Breakfast option was very limited. Surrounding area felt unsafe.

6

Johney

6 Aug 2023

·

Stayed 2 nights

Areas of Portland don't feel safe

8

Karyn

10 Oct 2024

·

Stayed 2 nights

This is a typical hotel. Nothing special but nothing wrong. Because it's an airport hotel, it is very noisy with air traffic, which is to be expected. My only complaint was the mini fridge in our room, which shook and rattled its way through the night.

8

Shirley

11 Aug 2025

·

Stayed 4 nights

Loved it being so close to the airport! The free breakfast was good and an added touch was fresh cookies in the afternoon!!! Enjoyed the comfortable bed. Will stay there again!

10

Timothy David

25 May 2025

·

Stayed 5 nights

The hotel is centrally located and has access to the freeways and good food is not far. The breakfast in the mornings provided by the hotel is very complete with many options 👍. Not to mention convenient for early start to the day!!

4

John

22 Mar 2023

·

Stayed 2 nights

Room was clean. The hotel was next to the ESD building and was noisy when students were loading and unloading from buses. The bed was uncomfortable and the pillows were terrible. Flights from PDX go right over the hotel.

10

Mir

3 May 2025

·

Stayed 2 nights

convenient location that is near to PDX and freeway.

8

Timothy

9 Aug 2025

·

Stayed 2 nights

Easy in and out. Friendly stadf. Very close to airooer but quiet

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently described as good with decent variety, though several reviews cite limited choices, items running out, or food served cold. Afternoon cookies are mentioned by a few guests.

Related guest reviews

8

lynne

13 Jul 2024

·

Stayed 2 nights

For the price, the stay was as expected. The hotel staff were friendly and helpful. Room was clean, beds were comfy. The pool was small and NOT heated, but still a nice amenity. Breakfast was very basic. Very convenient to the airport.

8

Tracy

1 Oct 2024

·

Stayed 2 nights

Clean area & quiet. doors were locked upon arrival & we kept pushing the button & no one came, finally a person who was in the lobby got someone for us. The next morning we asked for fresh towels as we were leaving for the day. When we got back in the evening, no fresh towels, had to ask again. We had 5 people & they provided 4 towels. The waffle batter was very watery & the waffles kept collapsing during cooking & came out like pancakes.

2

Nitin

7 Jun 2025

·

Stayed 1 night

It was so noisy - the noise from the road outside was so much that it felt like you were sleeping outside. The AC rattled and the toilet flush made so much sound refilling the tank. The breakfast was the worst

10

Carol

1 Sept 2025

·

Stayed 4 nights

Loved having the shuttle from the airport. Breakfast was tasty and plentiful. Staff were friendly and helpful.

8

Charles

17 Jun 2025

·

Stayed 4 nights

Free airport shuttle was key and prompt. The lobby was clean and the ice water with the fruit was good. Didn’t use the pool or workout room, but they were located on the bottom floor and looked fine. Our room was decent size, the couch folded out to a comfortable sleeper, but the closet door couldn’t open all the way due to the nightstand which was locked in by the very heavy platform bed. The bed was comfortable, and all the furnishings and bathroom fixtures were in great shape and looked new. The free breakfast had a little of everything, except the orange juice was not working 3 of the 4 days we were there, and there were bananas only on the first day. The price they Hotels.com was affordable.

10

Cedric

26 Aug 2025

·

Stayed 1 night

It was great from checking-in at 1am, getting to our room already cold, so clean, comfortable, very big & nicely renovated! All the extra amenities, shampoo, conditioner, body wash, soap & lotion provided was a plus! Breakfast was delicious and a great spread and variety! Wonderful staff, quiet hotel & comfortable beds! We enjoyed our stay & will definitely will be back!

8

Gregory

29 Jun 2025

·

Stayed 7 nights

Rooms were clean and fresh The hot breakfast was a bit under par and not very good

6

Alegra

12 Jun 2025

·

Stayed 1 night

Staff was very friendly and helpful. Suite looked nice, but couch was very uncomfortable. The beds were harder than hotel average. Breakfast was okay, but everything was cold, even scrambled eggs. Seating looked clean, but was uncomfortable. I really wanted to like this place, but won’t be returning

8

Kelly

3 Aug 2024

·

Stayed 2 nights

The hotel has friendly and efficient staff. The lobby was clean. The breakfast was what you expect. I really enjoyed the oatmeal bar and the beds were comfortable. Things that we noticed about the room: the door wouldn't unlock consistently. It could take more than 5 taps of the key card to open. The shower had small areas of mold growing and the water didn't drain while taking a shower. There was also a carpet stain. We stayed for two nights. If it had been a longer stay I might have asked for another room.

10

Ha

1 Feb 2025

·

Stayed 2 nights

Nice smooth check in, nice breakfast choices. They have fresh cookies at front desk.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$108
February	US$105
March	US$111
April	US$114
May	US$123
June	US$140
July	US$139
August	US$134
September	US$139
October	US$126
November	US$115
December	US$113

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $184	16 $165	17 $178	18 $187	19 $176
20 $137	21 $137	22 $161	23 $161	24 $147	25 $147	26 $137
27 $136	28 $137	29 $137	30 $137

Su	Mo	Tu	We	Th	Fr	Sa
				1 $137	2 $138	3 $142
4 $137	5 $137	6 $137	7 $137	8 $137	9 $137	10 $137
11 $137	12 $137	13 $137	14 $137	15 $137	16 $137	17 $137
18 $137	19 $137	20 $137	21 $137	22 $137	23 $137	24 $137
25 $137	26 $137	27 $137	28 $137	29 $137	30 $137	31 $137

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower & Transfer Shower)

Suite, Multiple Beds, Mobility Accessible, Bathtub

Suite, Multiple Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SpringHill Suites Portland Airport

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Prices for upcoming dates