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Hyatt Regency Rochester - Room
Hyatt Regency Rochester - Room
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Hyatt Regency Rochester


Amenities

  • Parking

  • Restaurant

  • Business Center

  • Room Service

  • Valet Parking

  • Dry Cleaning

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Property description

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Hyatt Regency Rochester note a central location and some friendly staff and views, but recurring issues include cleanliness lapses, broken showers, loud HVAC, and facilities like the pool, hot tub, terrace, elevators, or escalators often closed or unreliable.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Noisy

Service

Mixed

Location

Central

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8

Adam A

IAN-logo

5 days ago

·

Stayed 2 nights

Pool is closed, has been since November, with no end in sight
Pool is closed, has been since November, with no end in sight

4

Eleanor

IAN-logo

last week

·

Stayed 2 nights

At 8:25 in the morning on the day that we were leaving, which happened to be a Sunday. Housekeeping staff knocked at our door and then entered our room and we were still in bed.
At 8:25 in the morning on the day that we were leaving, which happened to be a Sunday. Housekeeping staff knocked at our door and then entered our room and we were still in bed.

2

LaShawn

IAN-logo

last week

·

Stayed 1 night

Okay first off. Took 25 mins to get checked in. Second got sent to a room where people were already inside. Those same people we walked in on did the same thing previously getting to the hotel.(walked in on another couple) There is no organization here. The floors in the rooms were beyond gross. I took the towel down to the front desk after it collected all the dirt on the floor. and asked for towels just to lay on the ground to walk from a to b. I wish I woulda snagged a photo of the towel is was nasty. Lady at the bar had the worst attitude, if you’re there for just the tips go do something else. I truly was not expecting to leave a bad review but with that much money on the line a bad review is a good heads up for people before they spend their hard earned money. You guys can do better it’s achievable. I will not go back to this hotel unless it’s a free stay for a test run. But all of this hotel needs to be brought to attention. The city of Rochester already has enough going on. To be one of the biggest hotels in the area with these many problems, a bad review is needed.
Okay first off. Took 25 mins to get checked in. Second got sent to a room where people were already inside. Those same people we walked in on did the same thing previously getting to the hotel.(walked in on another couple) There is no organization here. The floors in the rooms were beyond gross. I took the towel down to the front desk after it collected all the dirt on the floor. and asked for towels just to lay on the ground to walk from a to b. I wish I woulda snagged a photo of the towel is was nasty. Lady at the bar had the worst attitude, if you’re there for just the tips go do something else. I truly was not expecting to leave a bad review but with that much money on the line a bad review is a good heads up for people before they spend their hard earned money. You guys can do better it’s achievable. I will not go back to this hotel unless it’s a free stay for a test run. But all of this hotel needs to be brought to attention. The city of Rochester already has enough going on. To be one of the biggest hotels in the area with these many problems, a bad review is needed.

10

Tiffani

IAN-logo

last week

·

Stayed 2 nights

.
.

10

Steven

IAN-logo

last week

·

Stayed 2 nights

Nice stay. Convenient location
Nice stay. Convenient location

125 East Main Street, Rochester Central Business District, Rochester, Rochester (and vicinity), New York, United States of America

Location

With a stay at Hyatt Regency Rochester, you'll be centrally located in Rochester, steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena. This hotel is 0.4 mi (0.6 km) from Eastman School of Music and 0.5 mi (0.8 km) from Strong.

Rochester Riverside Convention Center(0.1 Miles)

Genesee River(0.2 Miles)

Blue Cross Arena(0.4 Miles)

Eastman School of Music(0.4 Miles)

Manhattan Square Park and Ice Rink(0.4 Miles)

Rochester Contemporary Art Center(0.4 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of USD 16 per day, which includes in/out privileges.


Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee ranging from approximately USD 10 to 22 for adults and USD 9 to 15 for children.


Pets are allowed in specific rooms only, with a fee of USD 60 per pet, per stay. Service animals are exempt from fees.


Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.


The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Rochester, just steps from the Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena. It is approximately 0.4 miles from Eastman School of Music and 0.5 miles from Strong.


Yes, the property features a swimming pool, although specific details about the type (indoor/outdoor) and operational hours are not provided.


Children are allowed to stay at the property, and the minimum age for children to stay for free is not specified.


The property does not specify the availability of cribs or extra beds, and any requests for additional bedding may require advance confirmation.


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