Name: Embassy Suites Williamsburg
Address: 3006 Mooretown Rd, Williamsburg, Virginia, United States of America, Williamsburg, Virginia, US
Price range: US$111–US$907 per night
Rating: 8.38

What guests think

At Embassy Suites Williamsburg, guests consistently praise the generous complimentary breakfast and friendly staff, while recurring complaints focus on very slow or broken elevators, dated interiors, and occasional maintenance or cleanliness issues affecting comfort and convenience.

Many find the location convenient for Colonial Williamsburg, Busch Gardens, and nearby dining. Amenities like the evening reception, warm indoor pool, and fitness room are appreciated, though Wi‑Fi and air conditioning can be unreliable. Expect friendly service and strong value perks in an aging, sometimes inconsistent property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevators are a recurring problem, with one often out of service and long, slow waits. Guests appreciate the warm indoor pool, evening bar/reception, and a serviceable fitness room, but there is no hot tub and occasional pool seating or towel gaps.

Related guest reviews

8

Geoffrey

17 Dec 2022

·

Stayed 3 nights

The staff was absolutely wonderful. The description said it has a hot tub.. it does not🙁.

8

Pratik

19 Aug 2023

·

Stayed 2 nights

Good fitness room and breakfast

10

George

17 Aug 2025

·

Stayed 2 nights

Only issue I had was both elevators where not working which made for long get up and get down time otherwise everything was perfect close to everything food is all around

8

Marie

23 Aug 2023

·

Stayed 3 nights

Work was being done, not like other embassy I stayed in the pool had no seats and there was no hot tub. But the breakfast was really great and the service was nice. Needs a lil upgrade

10

Lycia

23 Feb 2025

·

Stayed 1 night

Elevator is really slow, and only 1 was working

10

Joyce

14 Jul 2025

·

Stayed 1 night

Excellent breakfast staff food was delicious large variety. The fresh omelette had every topping and filling you could want even choice of turkey sausage. The pool was clean. Staff was warm and friendly. We will return.

8

Nelson

26 Jan 2025

·

Stayed 3 nights

The property is good. Breakfast and snacks at night were good. The only thing I didn't like was that there was only one elevator working and it was super slow. You had to wait a long time to be able to use it.

6

Divendra

22 Jun 2025

·

Stayed 2 nights

Property said pool with spa but there was no spa for years when asked. Bar tender was grumpy and no smile. They did not gave us the receipt for deposit hold, said that Expedia will send. I don’t know if my deposit hold was refunded.

10

Whitney

4 Jan 2025

·

Stayed 1 night

Friendly staff, clean hotel and rooms. Cocktails hour was nice and so was breakfast. The pool was warm as well during Winter. Thank you for making my stay feel welcoming, and comfortable.

8

Malene

17 Apr 2025

·

Stayed 2 nights

This hotel sits on a beautiful property. I would give it 5 stars but there were two challenges: one of the elevators did not work my entire stay so we had to wait a long time

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many note clean rooms and public areas, but others report stained furniture, odors, mold or mildew, hair left in bathrooms, and occasional pests. Hallways and decor also show visible wear.

Related guest reviews

4

Kiersten

21 Jun 2025

·

Stayed 1 night

It was one night. The staff seemed disinterested in being there. The room was cramped. Worn and beat up. I wouldn’t have paid the rate I did for the room that we had if I had known. Will never stay at this property again. Couch stained. Wood furniture broken. Things not cleaned well.

4

Laura

15 Oct 2023

·

Stayed 3 nights

This property is old - desperately in need to renovations. Our room was repulsively gross - hair all over the bathroom. Pubic hair. The pull out couch mattress was filthy. We were not able to use the pull up out couch because of the filth. Also, the noise in the lobby was awful. There was a family reunion and folks were yelling well into 11pm with no staff asking them to quiet down. I do not recommend this property

10

Kay

22 Jul 2025

·

Stayed 1 night

Embassy Suites of Williamsburg Va. is a great place to stay. From check in to check out the staff was great, the room was very clean and nice. The breakfast was excellent and the staff was very polite and friendly. I would definitely recommend this place to stay.

4

Amanda

16 Jun 2025

·

Stayed 1 night

The staff was great but the hotel was not as clean as an embassy suites usually is. The lobby smelled of cigarette smoke and must. Our hotel room was not clean. There was a used tooth flosser stuck on our drapes. The coffee cups were dirty and clearly used.

6

KAREN

24 Jul 2023

·

Stayed 1 night

Carpet was soak, near air condition unit in my room. There was used soap with hair on it, in an already open box left in the so called clean room. So we were moved to a different room. The second room had a banana on the floor under the table near the sleep sofa area.

2

Aaron

24 Aug 2025

·

Stayed 1 night

Property was very outdated and disgusting, stains on the walls lampshades and sofa, was given a transfer to a new room and there were roaches in the tub and the smell of mildew was coming through the vents

6

Courtney

14 Apr 2023

·

Stayed 1 night

The breakfast was delicious and had plenty to choose from. The staff was happy and polite. Our room did have a strange smell and our bathroom had a lot of hair on the floor. The lamp bases where the on and off button is were sticky and the phones were nasty and would not call to front desk.

10

frank

8 Oct 2024

·

Stayed 4 nights

Property extremely clean staff was very friendly and helpful. Check in was easy room was clean just a great experience all together.

4

Iesha

14 Jun 2023

·

Stayed 1 night

We had a one night stay at the embassy to enjoy the park in the area. Well the hotel itself was nice and the staff seemed to be nice upon check in. We got to our room and there’s where the problems began. The pull out couch was full of chip crumbs that had been left and not cleaned from a previous stay. The linens were stained and not able to be replaced. Mildew or mold was growing from one part of the ceiling. Called the front desk and they basically said it would be ok because they haven’t had any other complaints. The hotel was maxed out and we couldn’t be moved to a different room. I really expected more from this hotel.

4

John

17 Nov 2025

·

Stayed 2 nights

Really dirty rooms not updated, stains on wall and couches

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites work well for families and beds are often comfortable, but many rooms feel dated and some layouts are smaller than typical Embassy Suites. Loud or hard‑to‑control A/C and unreliable Wi‑Fi are recurring issues, with occasional atrium noise.

Related guest reviews

8

Elizabeth

25 Sept 2023

·

Stayed 3 nights

The bathroom lighting was terrible, too dim at the mirror, and the air conditioning was unusually noisy. That said, the sound proofing around the room was excellent and the bed comfortable. Fun pool for the kids and very convenient location for seeing the sights.

10

Keri A.

27 Oct 2024

·

Stayed 4 nights

While this isn’t the most updated property in the area its rooms are spacious and cozy. Beds are comfortable and breakfast is delicious. Elevators need a serious upgrade but other than that it was a good stay while on business in the area.

6

Jay

25 Aug 2025

·

Stayed 1 night

This hotel badly needs a renovation. Extremely dated and run down. But the staff was friendly and efficient.

10

Rosemary

31 Dec 2023

·

Stayed 1 night

Staff were friendly and helpful. Room was decently clean, but showing wear and tear. Breakfast the best ever at any hotel chain. Reception hour not as great as in years past, but okay.

8

Scott

2 May 2025

·

Stayed 1 night

Really solid breakfast at this location, so that was great. The hotel seems a little dated and worn. Room was clean but they could use an updating as well. They advertise that the room sleeps six, but the beds are double and the pull out bed was double - so for even normal size human beings that gets pretty tight.

8

Meredith

21 Jun 2025

·

Stayed 2 nights

Property was conveniently located to Colonial Williamsburg but is old even though they have renovated some parts of the room(s). The air was stuck on low, you could not adjust it to a higher speed and it did not work at all in the bathroom.

8

Hannah

30 Sept 2024

·

Stayed 1 night

Room was not available at check in time, took 30 minutes to get room. Also, room was very small for an Embassy Suites and ac unit was very noisy

10

Ann

19 May 2023

·

Stayed 2 nights

I liked the suite room and the breakfast. The Wi-Fi was not great.

8

Christina

20 Oct 2024

·

Stayed 3 nights

Had a great experience as always, but the bedroom area is super tight. You pay decently per night, and I think it’s primarily for the awesome included breakfast. The women who make the omelettes and French toast from scratch are fantastic in just about every way. I’ll be back just to see them again! Nice hotel tho, aside from the smaller space in the bedroom, I’d say it’s otherwise fantastic.

8

Alice

12 Nov 2023

·

Stayed 1 night

Hotel was very clean and staff quite pleasant. Overall space in rooms and breakfast area is much smaller than any other Embassy Suites that I have ever stayed so that was unexpected and a bit disappointing.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a strong point, with consistently friendly, attentive staff and standout breakfast teams. A few guests mention slow or understaffed moments, but most describe welcoming, helpful interactions.

Related guest reviews

10

Stacy

2 Jul 2025

·

Stayed 3 nights

Nice, clean room. Great service- the entire staff was fantastic. Wonderful breakfast in the morning.

10

Angela

9 Sept 2024

·

Stayed 1 night

The staff, Steve made my stay pleasurable.

10

Gloria

27 Aug 2024

·

Stayed 1 night

We have been many times throughout the years to the Embassy Suites, and we are never disappointed. The staff is so helpful, from the associates at the front desk to the housecleaning staff, those manning the breakfast area, etc.

10

amy

13 Aug 2024

·

Stayed 1 night

We had an amazing stay at Embassy Suites! We experienced a mishap with our vehicle (dead battery) and two hotel employees went above and beyond to get us back on the road! I will recommend this establishment to anyone and will stay here again and again!

10

Christine

31 Dec 2024

·

Stayed 2 nights

The staff was the best, especially the breakfast staff and omelet chefs! Everyone was very happy and respectful. The facility was clean and well kept. Easy access to Busch Gardens, outlet and Colonial Williamsburg.

10

Judy

10 Jul 2025

·

Stayed 1 night

Southern hospitality shines in this hotel! Everyone from the front desk to maintenance personnel were friendly. Nicest hotel stay I’ve had in years.

10

Natalie

19 Jan 2024

·

Stayed 1 night

Everything about this stay was great. Particularly the staff was friendly and professional. Would definitely stay again.

10

Orlando

21 Apr 2025

·

Stayed 2 nights

Excellent atmosphere. The staff not only gave us a warm welcome, but also provided exceptional service and attention, as well as assigning us a more comfortable and suitable room for the whole family.

10

Theresa

27 Mar 2023

·

Stayed 1 night

Our stay was superb!! I’ve never experienced such happy, welcoming employees!! Everyone from front desk to custodian, housekeeping, EVERYONE always greeted you in hallway, at breakfast, at the pool, everywhere on the property. On our last day I asked Patrick “why is everyone so happy?” His poignant and simple reply, “why not??” What a wonderful attitude! I will most certainly visit this property again!! And to ALL of your employees, Keep Up the Good Work!!

10

Robert

21 Sept 2024

·

Stayed 7 nights

Their breakfast and manager’s reception were excellent. The staff was courteous and helpful in every instance. The rooms were cleaned each day. We had an outstanding stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient base for Colonial Williamsburg, Busch Gardens, and nearby restaurants and shops. A few note the back lot could be cleaner and less comfortable at night.

Related guest reviews

8

Nicole

12 Aug 2024

·

Stayed 3 nights

Property was close to all attractions with few minute drive. While property is dated from pictures, rooms were clean, beds comfy and great for family 5 . Breakfast and friendly and amazing staff great you with smiles every morning. For the price cannot beat location and free breakfast. Again free breakfast which was not terrible for the price. Walkable right to mini golf. Snacks arw put out at night for later afternoon snack. Quiet. Pet friendly- we do not have pets but an allergy child and no issues with cleanliness of rooms. Had late check in and no issues and front desk was accommodating.

10

David

1 Feb 2025

·

Stayed 1 night

Great check in person, convenient location to shopping and restaurants, nice room

8

Louis

21 Jan 2025

·

Stayed 2 nights

Back of property / lot had trash, food in parking lot the entire stay. At night it seemed questionable in regards to safety

8

Heidi

11 Oct 2023

·

Stayed 5 nights

Great for families and excellent location.

10

Heide

21 Dec 2023

·

Stayed 1 night

Second time at this property. Easy location for Busch Gardens. Love the one bedroom suite and cooked breakfast

10

ray

7 Sept 2025

·

Stayed 3 nights

Everything was awesome about this trip. I love this hotel, spacious clean, awesome breakfast- all of the breakfast staff make you feel like your mama's cooking your breakfast. It is close to all of the spots on the Williamsburg main strip of Richmond Road that we like to go to. Even the bed was the most comfortablest. Really loved Corey's soul food another excellent place to eat, added to one of our old favorites, which is Captain George's. It is so welcoming that all of the staff make you feel like they really want you to feel at home and it's not just a job. Last but not least, Meadows, frozen custard is to die for.

8

Meredith

21 Jun 2025

·

Stayed 2 nights

Property was conveniently located to Colonial Williamsburg but is old even though they have renovated some parts of the room(s). The air was stuck on low, you could not adjust it to a higher speed and it did not work at all in the bathroom.

10

Marc

2 Jul 2025

·

Stayed 3 nights

Clean, nice staff, fun bar/ restaurant, great location around plenty to do. 10/10

10

Lia

28 Feb 2023

·

Stayed 1 night

The rooms were very spacious and up to date. The location was great - just outside of Colonial Williamsburg, but an easy drive. Lots of parking in CW, so not a problem to not be walking distance.

10

Lisa

1 Jul 2024

·

Stayed 1 night

While the hotel is tucked away, multiple dining and entertainment options were very closely located

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for made‑to‑order omelets and variety, and the evening reception with complimentary drinks is popular. A handful mention occasional mediocrity or items running out.

Related guest reviews

4

Hilda

25 Aug 2025

·

Housekeeper left trash outside the room door when they cleaned the room. I let the front desk know and they said they would get it cleaned up right away. No one cleaned it and it was still there when I checked out. Food is very mediocre; coffee is terrible.

10

William

2 Mar 2025

·

Stayed 3 nights

What a great place. Staff was exceptional. The breakfast was first class. It saves me $$ by having a great breakfast, more than I have ever had at any other hotel that said they had free breakfast. Cocktails included at 5:30 pm every day. Didn't need to buy drinks for dinner, another money saver. I will always look for an Embassy Suites when I need a hotel!!!

6

martin

26 Apr 2025

·

Stayed 4 nights

Hotel was clearly understaffed- workers they did have were amazing - dedicated and kind, professional and helpful. Elevator was ancient. We were on the top floor (5th) and wound up using the stairs 5-6 times a day. Breakfast included was nice - omelets to order, even turkey bacon and almond milk for coffee. Room was always clean. Parking lot had plenty of spots.

10

Rosemary

31 Dec 2023

·

Stayed 1 night

Staff were friendly and helpful. Room was decently clean, but showing wear and tear. Breakfast the best ever at any hotel chain. Reception hour not as great as in years past, but okay.

10

Angela

9 Aug 2025

·

Stayed 2 nights

Spacious room! Quiet & convenient location! Comfy beds! Excellent breakfast with made to order omelets!

10

MaryAnn

12 May 2025

·

Stayed 3 nights

Our stay was truly wonderful ! Check in was a breeze , our room was spacious and clean and had everything we needed as a family of four . The pool was so much fun , the complimentary breakfast is amazing as well as the complimentary drinks and snacks in the evening ! This was such a hit with our kids ! We also ate dinner at the lounge there and it was excellent and beat out the local restaurants in taste and price ! The staff are all so kind and warm and welcoming ! We really enjoyed everything about our stay and can’t wait to return again !

10

Angela

5 Jun 2025

·

Stayed 3 nights

The Embassy is our favorite place to stay in Williamsburg. The rooms are clean and comfortable. The hot breakfast is first-rate. The staff is friendly and professional. The location is great too.

10

Michelle

1 Jul 2025

·

Stayed 2 nights

Breakfast was wonderful and complementary drinks from 5:30 - 7:30 was wonderful as well.

10

Joyce

14 Jul 2025

·

Stayed 1 night

Excellent breakfast staff food was delicious large variety. The fresh omelette had every topping and filling you could want even choice of turkey sausage. The pool was clean. Staff was warm and friendly. We will return.

10

James

22 Jun 2025

·

Stayed 1 night

Great stay, the room was clean but the exterior walls in hallway need to be cleaned and the elevator is in dire need of an upgrade, it was extremely slow. Love the Manager’s reception and breakfast, they are EXCELLENT

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$117
March	US$172
April	US$166
May	US$193
June	US$159
July	US$174
August	US$170
September	US$142
October	US$179
November	US$154
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $136	17 $149	18 $199	19 $245
20 $120	21 $129	22 $133	23 $142	24 $124	25	26
27 $115	28 $116	29 $124	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $141	2 $215	3 $215
4 $141	5 $157	6 $141	7 $176	8 $187	9 $289	10 $369
11 $175	12 $147	13 $207	14	15 $137	16 $218	17 $218
18 $192	19 $186	20 $259	21 $165	22 $201	23 $344	24 $907
25 $131	26 $147	27 $195	28 $177	29 $141	30 $202	31 $158

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Room, Multiple Beds, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible (Hearing)

Suite, 2 Double Beds, Accessible (Hearing)

Suite, Accessible

Room, Accessible, Bathtub

Suite

Suite, 1 King Bed, Accessible (Larger Suite, Hearing)

Room, 1 King Bed, Accessible

Room, Accessible, Bathtub (Mobility & Hearing)

King Suite

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites Williamsburg

Have a question?

Prices for upcoming dates