Name: ARCOTEL Kaiserwasser Wien
Address: Wagramer Straße 8, Kaisermühlen, Vienna, Vienna (and vicinity), Austria, Vienna (and vicinity), Vienna, Austria
Rating: 8.28

Guest reviews

8.3

Very good

Based on 2,010 verified reviews

Who stays here?

Business

44%

Couple

29%

Family

11%

Group

10%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At ARCOTEL Kaiserwasser Wien, travellers highlight a convenient base opposite the VIC and steps from the U1 metro, generally praising the generous breakfast, sizeable rooms and overall cleanliness, while noting mixed service and some dated or unreliable in-room features.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Audrey

5 Jan 2026

·

Stayed 3 nights

The rooms are big and clean. The hotel staff was really nice. It is really convenient to be that close to the subway and walking distance from the river

10

Mitsuru

28 Dec 2025

·

Stayed 1 night

Business area but easy to access areas

8

koji

19 Dec 2025

·

Stayed 5 nights

Clean room and many towels. Room temperature is also comfortable.

10

Pavel

22 Nov 2025

·

Stayed 1 night

Comfortable mattress and pillows. Very clean bedding and towels. Good location steps from train

6

Ugur

20 Nov 2025

·

Stayed 4 nights

Location is perfect for going to UN Buildings and to U1 metro which is just across the street. The breakfast buffet is perfect with multiple hot and cold items and even sparkling wine is included. However, I wasn't happy with the room, very limited electricity points, the TV didnt have any English channels working and the AC never worked for the 4 nights that I stayed there. Though, the reception is fantastic and I really loved how Muhammed in the reception is always smiling and helpful no matter what. Overall I would definitely stay there again because of the location and the breakfast and the staff, but I wish the rooms could be made functional for the next stay.

Wagramer Straße 8, Kaisermühlen, Vienna, Vienna (and vicinity), Austria

Location

With a stay at ARCOTEL Kaiserwasser Vienna in Vienna (Donaustadt), you'll be a 1-minute drive from Vienna International Centre and 8 minutes from Vienna State Opera. This family-friendly hotel is 7.1 mi (11.5 km) from Schönbrunn Palace and 3.3 mi (5.4 km) from Stephansplatz.

Vienna International Centre(0.2 Miles)

Danube Bike Path (Vienna)(0.3 Miles)

International Atomic Energy Agency(0.4 Miles)

Alte Donau(0.4 Miles)

Danube River(0.7 Miles)

Danube Park Vienna(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self-parking is available on-site for a fee of EUR 22 per day. Parking is limited, and a reservation is not required.

A buffet breakfast is available for a fee of approximately EUR 24 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Pets are allowed at the hotel, with a maximum fee of EUR 15 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM until 11:59 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request and may incur additional charges.

Airport shuttle services are available for a fee of EUR 70 per vehicle (one-way, maximum occupancy 4). Guests must arrange the transfer 24 hours prior to arrival.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility may vary.

The hotel is located just 0.3 km from the Vienna International Centre and 8 minutes from the Vienna State Opera. Other attractions include Schönbrunn Palace (7.1 mi) and Stephansplatz (3.3 mi). Public transport options are available nearby.

Children are welcome at the hotel, and up to 2 children aged 11 years and younger can stay free when occupying the parent or guardian's room using existing bedding.

ARCOTEL Kaiserwasser Wien

Amenities

Property description