Sheraton Norfolk Waterside Hotel
Property description
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Guest reviews
Good
Based on 1,002 verified reviews
Who stays here?
Business
34%
Couple
24%
Family
27%
Group
8%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Sheraton Norfolk Waterside Hotel, travelers highlight the scenic, walkable waterfront location and friendly staff, while noting dated areas, inconsistent housekeeping, recurring maintenance issues, elevator disruptions, and challenging parking with off-site self-parking or slow, paid valet.
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Sharon
last week
·
Stayed 1 night
Alicia
2 weeks ago
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Stayed 1 night
Chris
3 weeks ago
·
Stayed 1 night
Sclena
3 weeks ago
·
Stayed 1 night
Miles
6 Apr 2026
·
Stayed 1 night
Location
Located in Norfolk (Downtown Norfolk), Sheraton Norfolk Waterside Hotel is within a 5-minute drive of Norfolk Scope and Norfolk State University. This hotel is 2 mi (3.2 km) from Sentara Norfolk General Hospital and 3.4 mi (5.5 km) from Old Dominion University.
More location infoFAQs
Yes, the hotel offers on-site parking, including valet parking for a fee of USD 35 per day, which includes in/out privileges.
Full breakfasts are available for a fee, approximately USD 5 to 25 per person. Breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Yes, the hotel allows pets with a maximum fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Airport shuttle services are not mentioned, but a train station pick-up service is available for a surcharge.
The hotel features step-free entrances and wheelchair-accessible facilities, including rooms and public areas. Specific details about pool access features are not provided.
The hotel is located in Downtown Norfolk, within a 5-minute drive of Norfolk Scope and Norfolk State University. It is 2 miles from Sentara Norfolk General Hospital and 3.4 miles from Old Dominion University.
Yes, the hotel features an outdoor swimming pool that is seasonal. Specific operational hours are not provided.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The hotel offers rollaway beds for a fee of USD 15 per night, subject to availability. Advance request or confirmation may be required.
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