Name: Quality Inn Carbondale University area
Address: 1415 East Main Street, Carbondale, Illinois, United States of America, Carbondale, Illinois, US
Price range: US$51–US$135 per night
Rating: 6.88

What guests think

At Quality Inn Carbondale University area, guest feedback is sharply mixed, with frequent reports of poor cleanliness alongside comments praising friendly staff, decent value for the price, and a generally convenient location.

Reviewers also cite odors, pests, stained linens, and broken or missing room features. Facilities draw criticism, with the pool and fitness room often closed and some doors, elevators, or machines in poor repair. Breakfast feedback ranges from very good to limited or low quality, and a few note a messy dining area. Expect a budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the pool closed and the fitness room out of order; some also note broken elevators, unsecured back doors, and nonworking vending or ice machines.

Related guest reviews

6

Balaji

15 Mar 2024

·

Stayed 5 nights

Hotel amenities are in bad shape. Backdoor lock is broken and no security. Fitness room looks pathetic with broken equipment. Breakfast items are really pathetic with handful of old items repeated every day. Coffee/Juice maker is watery.

8

Ann

9 Apr 2024

·

Stayed 1 night

Liked the grassy area behind the property to view the elicipse. The pool and work out area were out of order.

6

Terry

19 May 2025

·

Stayed 3 nights

I booked this Hotel thinking it had a pool, they did but it was closed off.

4

david

17 Jun 2023

·

Stayed 2 nights

Not good smelling. Stains on the walls , ceiling and floors. Breakfast was cheap and subpar. Pool was closed. Workout room had 1 dumbell of 8 lbs. and stunk.

6

Jackie

18 May 2025

·

Stayed 1 night

It needs to be update. Poor conditions around outside . I will not stay there again. Needs update. Pool room not working looks rundown. Not at all like pics in website.

6

gwen

3 Aug 2024

·

Stayed 1 night

The hotel smelled musty/moldy. The back door was not locked and there was a homeless person sleeping near the back door. Anyone could have walked into the back door and easily broken into a room.

2

Martha

2 May 2023

·

Stayed 3 nights

I was told it had an indoor pool and 3 times I asked, however they failed to tell me it was inoperable. I stressed to them I had my grandchildren with me and that was the only specification. We had to rekey the key each time we were out. Bathroom ceiling leaked and ants in the stay! I think this was the worst stay I have ever had. I would appreciate a phone call from someone. I wish I had disputed my card payment. We actually checked out a day early!

6

John

15 Oct 2024

·

Stayed 2 nights

Very friendly staff. Trash was overflowing in most public trash cans, (in the front of the building, parking lot, and public bathrooms). Pool was not in operations and the room sink had no stopper.

4

Melissa

9 Aug 2024

·

Stayed 1 night

There was a flying roach in my room would not recommend also elevator was bad

8

Nicole

15 Apr 2024

·

Stayed 1 night

The vending machine and ice maker were both empty and unplugged. The work out room was also closed. If you are not looking for those things, the stay was ok.

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Cleanliness

Cleanliness is a recurring concern, with many reports of dirty bathrooms and rooms, stained or smelly linens, musty smoke or marijuana odors, pests, and trash in shared areas. A minority of guests found rooms clean.

Related guest reviews

2

Shemeka

14 Jul 2024

·

Stayed 2 nights

It was really dirty lots of pubic hair was left in the r shower and over the sink and stains everywhere all over the walls sheets pillows blankets and bed toppers the also reeked the smell of cigarettes and the halls smelled like marijuana

4

Don

26 Jul 2024

·

Stayed 3 nights

Hotel had an Oder

4

karen

8 Nov 2025

·

Stayed 1 night

Very dirty bathroom, stained bedding, very dusty, sticky, television not working(would have had to move multiple times for a working one).

6

Sandra

6 Oct 2025

·

Stayed 2 nights

The hotel needs major updates. It screams they don't clean. The hallways had the same piece of paper for 2 days. No one decided to pick it up. A faint smell. When our room was cleaned trash was removed but the bed covers were just pushed up to the pillows. The comfort of the bed was good. The TV remote control barely worked. Bathroom didn't feel clean and the workers were looking at us like we were ghosts. It was ok for a weekend stay just to sleep. I won't return.

2

Christine

6 Oct 2025

·

Stayed 1 night

Cockroaches in room. Received a refund and left.

2

Alex

1 Dec 2023

·

Stayed 4 nights

The hotel is extremely dirty. There were crumbs all over the floor. The blankets and sheets were dirty. It smells like stale cigarettes. The toilet paper holder was hanging halfway out of the wall. There is no security. The locks on the exterior doors are broken. Random people were wandering the halls in the middle of the night, knocking on doors, trying to buy and sell drugs. It's dirty and dangerous. Don't stay there.

2

Latrece

22 Sept 2024

·

Stayed 2 nights

Property was dirty and smelly worst hotel I ever stayed at!!! Was afraid to lay in the bed! The toilet and tub looked like it was never cleaned. A dry towel was hanging on the back of the door that was used by the previous people. I would never stay here again!!

2

Michael

11 May 2024

·

Stayed 1 night

Went down for my nieces graduation. This hotel is horrible. It is very dirty. Smells musty sheets were ripped curtains were whipped cigarette burns everywhere.

4

Jeffrey

5 Oct 2025

·

Stayed 2 nights

On the bright side, staff were very friendly. Building seems to be in disrepair. No ceiling on overhead area where you park to check in with electrical wires hanging within reach. Our room was missing outlet cover, candy wrappers on floor, coffee maker missing tray to hold coffee (so couldn't be used) and we came across a roach in the bathroom. Alside from that, great stay.

2

Timothy

5 Oct 2025

·

Stayed 1 night

Hotel building was falling apart and we found roaches in our room. Did not stay in the hotel based on the conditions that found. Extremely dirty hotel.

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Rooms

Rooms feel dated with maintenance issues like nonworking TVs or phones, hot or noisy HVAC, broken fixtures, lingering odors, and noise from other guests. Some noted comfortable beds.

Related guest reviews

2

Tim

2 May 2024

·

Stayed 1 night

They do not have pool tv wasn't working moved around 3 times before settling in for the night checked in around 530 and it was around 11 before finally getting in a room that actually worked

4

karen

8 Nov 2025

·

Stayed 1 night

Very dirty bathroom, stained bedding, very dusty, sticky, television not working(would have had to move multiple times for a working one).

6

Sandra

6 Oct 2025

·

Stayed 2 nights

The hotel needs major updates. It screams they don't clean. The hallways had the same piece of paper for 2 days. No one decided to pick it up. A faint smell. When our room was cleaned trash was removed but the bed covers were just pushed up to the pillows. The comfort of the bed was good. The TV remote control barely worked. Bathroom didn't feel clean and the workers were looking at us like we were ghosts. It was ok for a weekend stay just to sleep. I won't return.

6

Richard

24 Jun 2024

·

Stayed 1 night

My only real complaint would be that we checked in at 9 pm and when we went into our room the a/c was turned off and since it was a 100 degree day the room felt like a sauna. It was HOT in there. It took hours for the a/c to coll it down. It a good thing that we would never have a need for a landline phone in the room since the phone outlet was taken off the wall and there was no cord/wire from the phone to it anyway. LOL

8

Stephanie

28 Jun 2024

·

Stayed 2 nights

Stayed 2 nights in June Liked: friendly and helpful staff, breakfast, AC was not noisy and worked well, comfortable bed, the window could be opened and exited as fire escape if needed. Disliked: No pool, several patrons were noisy, window of ground floor was not locked; I was concerned about how easy it would be for someone to open from outside. I was unable to lock the window, but the night manager did secure it with great difficulty, room 110 It needs to be fixed.

6

gwen

3 Aug 2024

·

Stayed 1 night

The hotel smelled musty/moldy. The back door was not locked and there was a homeless person sleeping near the back door. Anyone could have walked into the back door and easily broken into a room.

4

Lakeisha

28 Nov 2023

·

Stayed 1 night

Definitely got what I paid for with this one. Only thing good about my stay is that it was for one night only and the mattress was comfortable. The door did not shut tight could open it with a knife. Floor looked like it hadn't been vacuumed, window seal was full of bugs, linen looked dirty, bathroom needs updating, had holes in the wall from the towel rack falling off, hair dryer did not work, refrigerator made a knocking sound all night long even though it was turned off. Garbage overflowing in hall by stairwell. Looks as though they have long term residents. Guest walked the halls and talked very loud all night long, music blasting. Would not recommend.

2

Shannon

21 Jul 2024

·

Stayed 1 night

Nothing worked in our room tv hair dryer and the none of the phones in the room worked manager told us that all the phones in the room don’t work we would have to use our cell phones to call the front desk

6

Shawn M

22 Sept 2024

·

Stayed 1 night

Looked kinda run down but room and beds were ok. The place was cheap so…

8

Sydney

27 Nov 2023

·

Stayed 4 nights

Property was fine, honestly the only thing that made it horrible were the other people staying there. Smelled like weed constantly and you can hear every other person that goes by your door or runs above your room. Breakfast options weren't bad for what you're paying for.

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Service

Many guests praise friendly, helpful staff, while others report rudeness, poor communication, or slow response and limited desk coverage.

Related guest reviews

6

Bill

3 Oct 2025

·

Stayed 1 night

The staff was great

2

sue

21 Oct 2023

·

Stayed 1 night

Had to Ask for clean sheets for both beds and tv remote didn’t work for tv .gentlemen stated he’d be back to fix and never came back another gentleman came at 7am and by 730 had tv and remote working big deal we where leaving. NO PHONEs in rooms and wasn’t able to sleep between noise outside and the feeling of not feeling clean front sesk Didn’t try to compensate but called my phone 7 hrs later and asked two ?? Then hung ip

10

Willie

8 Nov 2025

·

Stayed 2 nights

Overall it's the most cost efficient, clean, and on point their very respectful, nice, and prompt when there's questions and/or situations. 24/7 ONE.LAST THING, THE BREAKFAST IS FIRE!!

6

vanesa

23 Aug 2024

·

Stayed 2 nights

Service desk was not friendly, no one available at the front desk, rooms were dirty had to ask for a new room, second room had shower leak, dirty bathroom,

2

Randall

23 Jan 2024

·

They advertise breakfast 6 am - 9 am. I Don't consider coffee, juice, 4 pieces of bread, 4 muffins, 4 yogurt breakfast for the entire hotel. The whole breakfast area was DIRTY, including the tables and chairs. The kid behind the counter just played on his phone. When a guest spilled his coffee on the floor, the kid behind the counter didn't even clean it up, he called someone else. Plus, it snowed during the night, they never cleaned the snow off or put down any salt. Making it dangerous for all the guests, especially for the handicapped guests. The only person who ever acknowledged us was the young lady who checked us in the night before! Plus, the loud music they play continously and loud conversations on their computer was very disrespectful!! I did not feel welcomed as a customer and all this was not a good way to start my day. They gave me the impression they just don't care. We will NOT be staying here again!!

10

matthew

16 Apr 2024

·

Stayed 1 night

A good hotel for traveling on a budget. The staff was friendly and helpful in a special request while there. It was a busy time in Carbondale but they handled it with professionalism and good grace.

6

Daniell

18 Jun 2024

·

Stayed 2 nights

The hotel room was clean and the beds were comfy but the staff was under informed and rude. I would not come back to this place.

10

Richard

9 May 2025

·

Stayed 3 nights

Friendly and helpful staff and breakfast was good. Hotel shows age which was to be expected,however was clean and neet.

10

Justin

23 Feb 2024

·

Stayed 1 night

Very friendly staff. Good breakfast. I messed up my date and they were very happy to let me cancel and change to a different date! I will definitely stay again next time!

6

Virginia

15 Jan 2024

·

Stayed 1 night

Night reception not very knowledgeable.

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Location

Convenient to shops, restaurants, and transport for budget travelers, but several reviews cite safety or security issues in and around the property and parking areas.

Related guest reviews

6

Cornisha

18 Feb 2023

·

Stayed 4 nights

I like the location. Anything I needed was in walking distance.

10

Jan

23 Oct 2023

·

Stayed 3 nights

I have always enjoyed my stays at the Quality Inn of Carbondale. A quality stay, at an affordable price. The staff is warm, welcoming, and responsive. The 24 hour free coffee is good as is the early morning selection of breakfast juices; have as much as you want. The Quality Inn is conveniently located near a Kroger store, so it's easy to pick up some munchies and beer! Restaurants are located within walking distance. The Saluki Express bus service stops nearby at the Kroger and across the highway at Walmart, so if you came by train, you have another way besides driving to get around.

8

Duane

5 May 2025

·

Stayed 1 night

Close to airport, goid price.

8

Robert

12 Aug 2025

·

Stayed 1 night

nice place to rest and easy location

6

gwen

3 Aug 2024

·

Stayed 1 night

The hotel smelled musty/moldy. The back door was not locked and there was a homeless person sleeping near the back door. Anyone could have walked into the back door and easily broken into a room.

2

Alex

1 Dec 2023

·

Stayed 4 nights

The hotel is extremely dirty. There were crumbs all over the floor. The blankets and sheets were dirty. It smells like stale cigarettes. The toilet paper holder was hanging halfway out of the wall. There is no security. The locks on the exterior doors are broken. Random people were wandering the halls in the middle of the night, knocking on doors, trying to buy and sell drugs. It's dirty and dangerous. Don't stay there.

2

Jaime

4 Aug 2025

·

Stayed 1 night

We drove through the parking lot. Saw a drug deal and a motel that is rotting away. Paper over some windows. We had a truck full of my items that were going to have to stay in truck overnight. Did not feel safe leaving the truck in the lot. Did not check in. Went elsewhere. Lost the $, but it is so inaccurately displayed on Expedia, I don’t think I will use Expedia again

8

JOHN

11 Jul 2023

·

Stayed 2 nights

Safe

10

Alex

31 May 2024

·

Stayed 1 night

Great stay! Safe and convenient!

2

Joclynn

6 Aug 2023

·

Stayed 1 night

It was so bad we didn't even stay. Checked in, went to room, smell was horrible, mold on curtains. People Arguing in the hall, using drugs in the parking lot etc. Manager would not issue a refund. Completely unacceptable!!

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed it or found it adequate, but many describe a minimal selection, microwaved items, watery coffee, or poor quality, and a few mention a dirty breakfast area.

Related guest reviews

6

THOMAS

12 Jul 2024

·

Stayed 1 night

Breakfast was poor

6

Balaji

15 Mar 2024

·

Stayed 5 nights

Hotel amenities are in bad shape. Backdoor lock is broken and no security. Fitness room looks pathetic with broken equipment. Breakfast items are really pathetic with handful of old items repeated every day. Coffee/Juice maker is watery.

10

Willie

8 Nov 2025

·

Stayed 2 nights

Overall it's the most cost efficient, clean, and on point their very respectful, nice, and prompt when there's questions and/or situations. 24/7 ONE.LAST THING, THE BREAKFAST IS FIRE!!

2

Joseph

2 Jul 2024

·

Stayed 1 night

My sheets had stains, when I informed the front desk, they gave me sheets to put on myself, which were also stained. The room had a very musty smell, and the “breakfast” consisted of coffee, cereal, one gallon of milk in a cooler, and a single waffle maker with no batter in sight. Had I not pre paid through a 3rd party, I would have demanded my money back and go to any other hotel.

6

Alice

3 Nov 2025

·

Stayed 2 nights

Breakfast had no hot chocolate no egg sausage they just had waffles, cereal, yogurt, toast, and a few desserts and apples. I don’t eat waffles or any of that I had toast.🙁

2

Randall

23 Jan 2024

·

They advertise breakfast 6 am - 9 am. I Don't consider coffee, juice, 4 pieces of bread, 4 muffins, 4 yogurt breakfast for the entire hotel. The whole breakfast area was DIRTY, including the tables and chairs. The kid behind the counter just played on his phone. When a guest spilled his coffee on the floor, the kid behind the counter didn't even clean it up, he called someone else. Plus, it snowed during the night, they never cleaned the snow off or put down any salt. Making it dangerous for all the guests, especially for the handicapped guests. The only person who ever acknowledged us was the young lady who checked us in the night before! Plus, the loud music they play continously and loud conversations on their computer was very disrespectful!! I did not feel welcomed as a customer and all this was not a good way to start my day. They gave me the impression they just don't care. We will NOT be staying here again!!

4

Amy

29 Jun 2025

·

Stayed 1 night

“Hot” breakfast was microwave eggs & some kind of microwave egg, sausage, peppers mix….no other protein. Thankfully there was a waffle maker.

10

Richard

9 May 2025

·

Stayed 3 nights

Friendly and helpful staff and breakfast was good. Hotel shows age which was to be expected,however was clean and neet.

10

Justin

23 Feb 2024

·

Stayed 1 night

Very friendly staff. Good breakfast. I messed up my date and they were very happy to let me cancel and change to a different date! I will definitely stay again next time!

8

Sydney

27 Nov 2023

·

Stayed 4 nights

Property was fine, honestly the only thing that made it horrible were the other people staying there. Smelled like weed constantly and you can hear every other person that goes by your door or runs above your room. Breakfast options weren't bad for what you're paying for.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$54
February	US$61
March	US$63
April	US$63
May	US$68
June	US$61
July	US$66
August	US$63
September	US$68
October	US$69
November	US$61
December	US$55

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $79
20 $51	21 $51	22 $51	23 $51	24 $51	25 $59	26 $63
27 $62	28 $63	29 $59	30 $59

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $68	3 $70
4 $59	5 $59	6 $59	7 $59	8 $59	9 $70	10 $70
11 $59	12 $59	13 $59	14 $59	15 $63	16 $135	17 $135
18 $65	19 $61	20 $61	21 $61	22 $65	23 $70	24 $70
25 $61	26 $61	27 $61	28 $61	29 $61	30 $70	31 $70

Quality Inn Carbondale University area

Prices for Quality Inn Carbondale University area

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Accessible

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Guest reviews of Quality Inn Carbondale University area

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Carbondale University area

Prices for upcoming dates