Holiday Inn Express Hotel and Suites - Henderson by IHG

The hotel overall was nice and clean. The staff were all very nice. However, the hot tub was luke warm and the pool was full of leaves. The breakfast in the morning was hot and really good.

Loved how friendly the staff was in helping meet my kid’s needs! Their patience was amazing! And support for December pool time was so helpful. The heated outdoor pool was the perfect way to start our morning before a long drive.

Hotel pool was closed and we were disappointed. Wish they would have told us on check-in.

We liked everything in the hotel. The pool that is shared with adjacent hotel was DIRTY!

Nice and quiet. Plenty of parking. Variety of places to eat nearby. Good breakfast, great coffee. Excellent service!

Very average hotel and location. Not enough parking and had to park just off property with long walk to entrance. Room was clean but had a slight odor of cleaning spray left over in room. Asked Expedia for king size bed and they changed the original reservation to a “room” that seemed to try and confuse the user of their website. The desk checkin said any problem “take it up with Expedia.” Room was average and too expensive.

Broken coffee machine. Broken shower head. Exit door to the parking lot was hard to shut & secure. Property is being renovated so construction sounds started early in the a.m.

We arrived early and at first the check in agent said our room wouldn't be ready until 3pm even though the parking lot had a handful of cars. About 15 mins later, he let us know that he put a call in for a rush on our room and it would be ready shortly which we appreciated. This was a nice hotel, the breakfast was well kept and clean. I just think the price should be lower as other hotels had better amenities. The biggest downside was the pool was shared and appeared unclean at opening--dirty towels and the pool itself looked unclean.

The property is undergoing a remodel and it’s due. Best breakfast I’ve ever had considering it’s not a restaurant. In the evening, they offer snacks Monday thru Wednesday. Very generous of this property. Parking for large vehicles is very easy on the street.

Great spot for families, pool and breakfast were fantastic, front staff was also very friendly and helpful.

Rooms were clean...we had a great stay

Toilet was dirty. Didn’t bother to ask to have it cleaned so I just cleaned it quick myself.

Quiet, peaceful area away from las vegas

The room was clean and comfortable. The shower was excellent! It has so much pressure I didn’t wanna get out. The hotel itself was very clean and the staff was wonderful.

The sheets and towels had stains on them. The couch and fold out was very uncomfortable. Breakfast had very limited allergy free items. The staff were friendly and helpful.

Very nice hotel with friendly service and good location in Henderson. The rooms are clean, spacious and offer everything you need for a pleasant stay. Breakfast is particularly noteworthy - fresh, varied and perfect for starting the day in a strengthened way. The only small criticism was the air conditioning, which ran a bit loudly. Apart from that, everything was top and I would definitely stay here again.

Cleanliness and staff were excellent.

Moldy bathroom

When we went inside the room was dirty Trast in the containers, bathrooms had tows on the floor Bed not done

Roaches

A/c did not cool well

The beds were comfortable and the room was nice. However, the shower was terrible! The low water pressure, which I assume is meant to save water, made it extremely difficult to shower. The renovations happening made some things like stair access very inconvenient. The house keepers were also loud in the morning and they sometimes said unkind things in Spanish, probably not realizing others like me could understand. I liked the convenience of free breakfast and the food variety was pretty good. I would consider staying here again if the showers are changed, with the way they currently are I won't return because it made getting ready difficult. Hopefully you consider making a change to a shower head without limited water pressure.

Nice! Modern, convenient, and quiet.

The room was in poor repair. Shower did not work right, bathroom door did not latch, peeling wallpaper, chipped/flaking drywall, and the paint work looked like it was done by a toddler.

A very quiet and comfortable hotel. Very clean and has a great breakfast

Very nice hotel with friendly service and good location in Henderson. The rooms are clean, spacious and offer everything you need for a pleasant stay. Breakfast is particularly noteworthy - fresh, varied and perfect for starting the day in a strengthened way. The only small criticism was the air conditioning, which ran a bit loudly. Apart from that, everything was top and I would definitely stay here again.

I took a star away because paying $3 for a 1oz bag of Fritos. There were no prices on the items in the snack store. A box of 54 is only $15. Total rip off. As far as the suite I had the beds and bedding was so comfortable and the black out shade was the best, no light getting in there.

Loved the room size and accommodations. Very clean, quiet and comfortable.

We just stayed one night as we were passing through, but it was perfect. We requested and received a ground floor room that was spacious and very comfortable. Loved the updated shower & vanity too. All of the staff were very nice.

The hotel was neat and clean, but noisy. We could hear people walking upstairs and closing the doors to their hotel rooms. It kept us up most of the night.

The property is clean and affordable. The staff are friendly, especially Jackie, the receptionist. She so nice and accommodating. Jackie allow me to check in 3 hours early and went out of her way to make sure the room will be ready at the time she promised. I would stay again next time I’m in Henderson.

The young man at the front desk was by himself, he handled his job professionally and was very kind. Kuddos to him for being pulled in several directions and not letting it affect how he treated his customers.

I like having access to my room from the outside, however using a walker with wheels, I had to go up a bit of a hill in the gravel and the sidewalk had curbing and steps, so it was getting into my room and getting out of my room from the outside access I also had an issue when I checked out the clerk saw me standing at the desk, waiting to check out. Nobody was at the counter when I got there and I see this woman walking down the hallway towards me and she sees me, but doesn’t say anything. I just figured she was a guest and she walked right by me without saying anything. I’m standing at the counter so I went on out and put my luggage in the car and I was gonna leave, but I needed a receipt so I went back in. I didn’t know that woman was the clerk. I would’ve said something to her. She didn’t address me as a customer. I thought that was rude so I got my receipt from the mail clerk that just showed up for work. This was around well whatever time I checked out six 610 something like that the room was great but very noisy upstairs noise and then it calmed down around 10 and it was OK. I slept good in the bed. The shower was great. The hallways are fairly cramped for my walker. It was difficult to maneuver in and out. I would stay there again if I had to it was convenient to where I was at where I needed to go.

Everyone I interacted with at the front desk was very helpful! Anything we needed or were concerned about, they were knowledgeable and got us on the right track. The rooms were clean and very spacious. The breakfast was great and a good way to start the day. Would definitely book here again for trips in the future. Thank you!

Staff very friendly and patient. Amazingly clean rooms and building.

Our stay was AMAZING! 😁 This is definitely our hotel of choice when we come into town! 😁 Comfortable beds, black out blinds a yummy breakfast and the friendliest front desk clerk/receptionist ever. 😁 We have been fortunate enough to have Amara greet us on several of our visits. She’s always so warm, friendly, and welcoming! ☺️ We always look forward to seeing her, she truly has an incredible personality! 😁

Michelle and her Staff were excellent Thank you Carl Vancouver, Canada

Great spot for families, pool and breakfast were fantastic, front staff was also very friendly and helpful.

It was a great stay, it was my kids and I they had a chance to get into the pool, they had snacks, breakfast was delicious. The biggest plus was the staff, everyone was super friendly and just great attitude. If visiting family or friends it’s def worth it. Not to far out from the strip and had stores and restaurants around the area.

Check-in was a little annoying as we were given room keys to an unfinished room and were asked to wait for it to be cleaned. I had to ask for a room change, that should have been offered right away.

Stayed at the property in order to avoid the insane costs on the strip during this trip. Parking was free and there were no resort fees. Free breakfast was good to have. A bit of a long drive to get to the strip but had surrounding shopping easy access

This place is good it’s located 10 minutes from where our event was and lots of locations around the area.

Quiet, peaceful area away from las vegas

Nice and quiet. Plenty of parking. Variety of places to eat nearby. Good breakfast, great coffee. Excellent service!

Very nice hotel with friendly service and good location in Henderson. The rooms are clean, spacious and offer everything you need for a pleasant stay. Breakfast is particularly noteworthy - fresh, varied and perfect for starting the day in a strengthened way. The only small criticism was the air conditioning, which ran a bit loudly. Apart from that, everything was top and I would definitely stay here again.

Great hotel far from the busy las vegas street but just 30 minutes away to relax and comfort

Location was very convenient for trip to airport. Everything was great

Nice hotel, convenient to a lot of restaurants and the places we wanted to visit--20 minutes from strip, Neon Museum, hiking trails.

It was a great stay, it was my kids and I they had a chance to get into the pool, they had snacks, breakfast was delicious. The biggest plus was the staff, everyone was super friendly and just great attitude. If visiting family or friends it’s def worth it. Not to far out from the strip and had stores and restaurants around the area.

Great location, nice and super quiet, great breakfast, friendly staff!

We enjoyed our stay at this hotel! The room was comfortable and clean. The only thing I wish was different was breakfast, it would be nice to have a little more variety with hot items. We only had potatoes one day out of the week we were there, otherwise everything was the same except the way the eggs were prepared. I also wish it went to 10am especially on the weekends, 9:30 seemed a little early to cut off breakfast. We enjoyed our stay overall though!

I had an amazing stay. The first night I stayed they provided dinner! I have never stayed at a hotel that gave you dinner! If I'm back in the area again I will for sure be staying here again!

The sheets and towels had stains on them. The couch and fold out was very uncomfortable. Breakfast had very limited allergy free items. The staff were friendly and helpful.

Breakfast was the best

My Husband and I truly appreciate the quality and attention to detail. We rested well and felt at home. Breakfast was great, my favorite is the cinnamon roll, I look forward to it everytime.

Hotel was good. A little outdated but overall good. Breakfast was not so good. One person working is not enough.

Holiday Inn express is maintaining the quality and service that sets them apart. I was especially impressed by their food options and happy hour that makes them truly remarkable.

It is always great to stay at this hotel, really clean, friendly staff and the best part Breakfast is great

The property is undergoing a remodel and it’s due. Best breakfast I’ve ever had considering it’s not a restaurant. In the evening, they offer snacks Monday thru Wednesday. Very generous of this property. Parking for large vehicles is very easy on the street.

Friendly staff, luxurious beds, plush pillows, clean room. They even offered a complimentary dinner for 2 hours which saved 4 hungry, tired travelers from jumping back into the car to find somewhere to eat. Bonus—there was some food that was gluten free and dairy free for my son to eat!! Then the breakfast was great. Wide variety with lots of hot food. Again, there was gf and df food available for my son. This is a great place to stay and I would come again.