Name: Residence Inn by Marriott Toronto Downtown / Entertainment District
Address: 255 Wellington Street West, Toronto Entertainment District, Toronto, Canada, Toronto, Ontario, CA
Price range: $200–$4,309 per night
Rating: 8.7

What guests think

At Residence Inn by Marriott Toronto Downtown / Entertainment District, travellers consistently praise the walkable location near CN Tower and Rogers Centre, friendly service, and spacious suites with kitchens that suit families and longer stays.

Many also like the included breakfast, though seating is limited and lines form at busy times. A recurring drawback is building operations: elevators are frequently down or slow, and valet parking is pricey. Rooms are generally large and comfortable, but sofa beds and some furnishings feel worn or dated, and a few guests reported maintenance or housekeeping lapses. Overall, expect a convenient, family-friendly base downtown with standout staff and some operational trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are small; a few guests found them closed during their stay. Recurring elevator outages cause long waits, the gym needs some updating, and valet parking is convenient but expensive.

Related guest reviews

10

Joanne

Oct 12, 2025

·

Stayed 5 nights

Very nice staff, friendly. Good breakfast. Convenient location in the Entertainment District. Lots of food choices in the area. Close to public transportation (about a 10 minute walk to Union Station). Loved the hot tub and pool. My only complaint is that the women's bathroom in the pool area had a hole in the ceiling that had a bucket under it to catch a leak (it's located over the sink in an alcove).

6

Shelly

Dec 27, 2025

·

Stayed 8 nights

Be prepared to wait up to 40 mins to be seated with breakfast, because it’s included in everyone’s booking but they don’t have enough space, the queues are crazy. Pool and hot tub currently closed which was a real disappointment

10

Kathleen

Sep 30, 2025

·

Stayed 3 nights

The staff were friendly, the room was clean, and overall, the facility was excellent. We had to park a couple of blocks away, as the parking for the hotel was very expensive.

8

Teena

Aug 11, 2025

·

Stayed 5 nights

Valet was expensive, but worth it. They were very professional and quick - helped pack/unpack car, brought my things to our room. Hotel doesn't have a restaurant but has breakfast buffet - wasn't great though. Also can get drinks in the bar at night. Hotel was down to 2 elevators for 22 floors, which made for some waiting. We had a 2 bedroom suite, with 2 baths. Was nice and spacious. My only compliant about the room was it was so dark and dreary. We had 3 windows total and 2 of them were facing a concrete wall, so never felt like the rooms were bright enough. I appreciated they had ice water in the lobby all the time, which was a nice refresher when coming in from the heat. Location was good - short walk to CN Tower/Skydome/Aquarium. Eaton Centre was about 15 minutes. Lots of dining, parks and shopping nearby. No complaints about the location. Would stay here again.

10

Matthew

Nov 4, 2025

·

Stayed 2 nights

The pool and hot tub were pretty great. Workout room was alright - small but certainly got the job done. Breakfast was amazing, one of the better buffets included with hotel stays that I've experienced. Staff were always friendly and engaging. The room was magnificent. The HVAC in the room left something to be desired, but it did the job. I would absolutely love to stay here again if I'm in Toronto in the future!

8

Chantel

Oct 3, 2025

·

Stayed 1 night

Great place to stay downtown. I would suggest finding an alternative location to park because parking on site is very expensive. Expedia has it posted at $55 and the hotel charges $60. So inaccurate information provided. Break very simple. Not much variety. Room was quiet at night.

10

Maurilia

May 21, 2025

·

Stayed 2 nights

very expensive parking

10

Patrick

Sep 21, 2025

·

Stayed 2 nights

This hotel always goes above and beyond. So comfortable and courteous. And the bar staff at night is nothing short of amazing

8

Steven

Apr 18, 2025

·

Stayed 3 nights

Great location. The breakfast was excellent. The room was quiet and clean. The gym needs to be updated and expanded it was very crowded. Having only two elevators operating made for a long wait at times.

10

Joakim

Sep 30, 2025

·

Stayed 2 nights

The gym needs a bit of TLC, but the rooms are big/clean/nice, the location perfect and the breakfast was very tasty!

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Cleanliness

Most guests found rooms and common areas clean, but feedback is mixed. Several reported issues such as stained or worn linens, missed cleaning, damp carpet, or maintenance problems.

Related guest reviews

10

Curtis

Nov 4, 2025

·

Stayed 1 night

Clean rooms, breakfast was more than I was expecting.

6

jun young

Dec 18, 2025

·

Stayed 1 night

The hotel was old, so the room smelled. There were more than five hairs on the bedding and stains in several places, which was unpleasant. The bed sheets were old and had holes in them. However, the hotel was in a good location, and the staff in the restaurant and lobby were all friendly.

4

Heather

Jun 28, 2025

·

Stayed 1 night

The room’s carpet was damp and the breakfast was bad.🙁

6

Judy

Oct 17, 2025

·

Stayed 4 nights

Pull out couch was broken, sheets had blood stains, outlet in bathroom was inoperable.

10

Laurie

Dec 1, 2025

·

Stayed 1 night

The room was very comfortable and spotless. Staff was very courteous and helpful. Full buffet breakfast included was fantastic. Perfect set up for business travel.

10

Luis Gerardo

Nov 24, 2025

·

Stayed 2 nights

Nice and clean room, very friendly personal.

10

Emily

Nov 23, 2025

·

Stayed 6 nights

Clean room, great staff, excellent location, tasty breakfast.

4

Joanne

Aug 29, 2025

·

Stayed 5 nights

We were absolutely shocked at the cleanliness of the room, with the bathroom being left with the last occupants body disposal. The pull out bed, the mattress, is something you would expect to find on Hastings street in Vancouver! Disgusting! We were upgraded to a different room, however, the furniture is old and the drawers on the dresser we had to leave open, as they would slide open on their own anyways. The breakfast was ABSOLUTELY terrible! We were so shocked as this is NOT the Marriott standards! I had the oatmeal, which is watered down so much that someone at the next table commented that it would be something they’d expect to be served in jails. The prisoners wouldn’t even eat it! ( and that really was a correct description). We had to line up, out the restaurant, past the desk along the hallway, past the elevators just to get into the eating area. Then you had to line up again to get the food. I even had to pull the one staff member aside to ask him to remove the mouldy oranges. Needless to say, we didn’t mind missing breakfast after that. They were even asking ppl to please if they could, get their meals and take them to their rooms! Terrible service!! Then the final frustration was the elevator was out of service causing such a terrible back up and ppl getting mad & frustrated. There were two other complaints and the ppl weren’t hiding their disappointment.

10

Raghav

Dec 1, 2025

·

Stayed 3 nights

Clean room, friendly staff, complimentary breakfast was amazing with great choices everyday. Hotel is only a few minutes walk from CN tower, ripley's aquarium and many restaurants. We will definitely come back again. Thankyou Residence Inn staff for your exceptional service and making our stay in Toronto a memorable one.

4

Stefanie

Jul 28, 2025

·

Stayed 3 nights

The staff were friendly but the hotel needs help. Our room was not clean. There was left over fecal/vomit on the outside bottom of the toilet between the bathtub and toilet from a previous guest we assume We found a open bottle of alcohol in the closet behind the ironing board (so understandable it was missed?) and overall the hotel is worn out. We informed the front desk of the issues and they sent someone right away to deal with it at 9:15pm. Then they followed up with a gift of potato chips, candy bar, and an ice tea with an apology note. I appreciate the effort but they brought the apology at 10:45 pm after we were asleep. They knocked on the door until we answered waking my kid. The air conditioning didn't work for the first 2 days (Toronto was having a heat wave) and we were told it was a city wide issue but we had other family staying at a hotel just a block away with no issues with air. The hotel is still running on only 2 elevators. But we had read the reviews stating the wait time with elevators was a problem so we were prepared for that issue. The bedding seemed clean, but I would not stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped with kitchens, and beds are generally comfortable. However, many note uncomfortable sofa beds, dated or worn furnishings, limited views in some rooms, and occasional HVAC noise or control issues.

Related guest reviews

8

René

Oct 26, 2025

·

Stayed 4 nights

Slowly aging... should at least refresh framed images in rooms. I have seen them for the last 15 years stays!

8

Marie Grace

Sep 5, 2025

·

Stayed 4 nights

I like that our room is clean. Room 2013 doesn't have a nice view. It is surrounded by buildings from the bedroom window to the living area/dining area window.

10

Ramzi

Apr 1, 2025

·

Stayed 3 nights

Great location, spacious suite for 2 bedroom, only drawback that room has no view and is a bit dark.

8

Carla

Mar 16, 2025

·

Stayed 3 nights

Very close to the Roger’s Centre, cn tower. Easy to walk to many restaurants and attractions. Very clean, good breakfast. Beds in pull out couches are very worn, can feel all springs through mattress.

8

Teena

Aug 11, 2025

·

Stayed 5 nights

Valet was expensive, but worth it. They were very professional and quick - helped pack/unpack car, brought my things to our room. Hotel doesn't have a restaurant but has breakfast buffet - wasn't great though. Also can get drinks in the bar at night. Hotel was down to 2 elevators for 22 floors, which made for some waiting. We had a 2 bedroom suite, with 2 baths. Was nice and spacious. My only compliant about the room was it was so dark and dreary. We had 3 windows total and 2 of them were facing a concrete wall, so never felt like the rooms were bright enough. I appreciated they had ice water in the lobby all the time, which was a nice refresher when coming in from the heat. Location was good - short walk to CN Tower/Skydome/Aquarium. Eaton Centre was about 15 minutes. Lots of dining, parks and shopping nearby. No complaints about the location. Would stay here again.

10

Celina

Nov 30, 2025

·

Stayed 2 nights

The suites are great for families, with lots of room for everybody. The kitchen in our suite was good for making quick meals and the continental breakfast was a proper buffet, not just coffee and bagels. Would definitely come back.

10

Dawn

Dec 1, 2025

·

Stayed 1 night

Great stay! The hotel is conveniently located just a few minutes' walk from the theatre district. The room was clean, spacious and bright, while the bed was very comfortable. The birthday girl was presented with a lovely gift of snacks for the room, along with a birthday card, which was a very nice touch!

8

maeve

Nov 21, 2025

·

Stayed 2 nights

The only issue we had was the mattress on the sofa bed was very uncomfortable. You could feel the springs.

8

Janet

Sep 29, 2025

·

Stayed 4 nights

The rooms are getting outdated .The room we were in 1212 the dining room chairs were both torn .Should be replaced. The room was clean ,the staff here are great it’s close to the ballpark …it just need an update and definitely replace the ragged furniture .

8

Gregory

Nov 26, 2025

·

Stayed 2 nights

Nice hotel rooms are big

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Service

Service is frequently praised as friendly, helpful, and accommodating across the hotel. A few guests mentioned lapses such as delayed deposits, unmet requests, or a bar closing earlier than expected.

Related guest reviews

10

Gemma

Aug 24, 2025

·

Stayed 5 nights

Friendly and helpful staff, excellent service

10

Brian

Aug 15, 2025

·

Stayed 3 nights

Staff was very helpful and friendly.

10

Marian

Jul 1, 2025

·

Stayed 1 night

The door man and the valet were so helpful. Thanks for making it easy

10

Tanya

Nov 30, 2025

·

Stayed 2 nights

Great staff and service, close to everything!

10

Dylan

Sep 24, 2025

·

Stayed 2 nights

Super clean, friendly and helpful staff, great area with lots of dining and activity within walking distance. Transit was fairly easy to navigate and Ubers were reasonably priced when we needed them. The complementary breakfast was good too. Hope to return to Toronto and stay here again!

10

Elizabeth

Jan 5, 2026

·

Stayed 1 night

Staff went above and beyond as this weekend was. Gift to my grandchildren. 5 chldren and 5 adults more than happy with evrtything. Defiantly will choose this hotel for next trip..

4

Kristin

Apr 30, 2025

·

Stayed 2 nights

Isa and Yulia were the rudest people I have ever experienced at a hotel stay. And maybe my entire life! The hotel bar was supposed to be open until 11:30 pm. We arrived back to the hotel on our first night at 10:30 and were refused drinks. He (Isa) told our party that we would have to pay him overtime to stay open until 11:30, he was already cleaned up and ready to go home. UNACCEPTABLE! We asked to speak to the manager Yulia and she was equally as rude. She did absolutely nothing to make our stay any better or accommodate what the hotel advertises. Further, she sided with him and was more than ok with him shutting down services an hour early. If I managed the hotel, they both would and should be fired on the spot! We paid almost $750 to stay there for two days, which is absolutely unacceptable for the service and experience we received from a Marriott. When you pay those prices, quality service is expected, not begged for. WOULD NEVER STAY HERE AGAIN.

10

Deb

Jul 3, 2025

·

Stayed 1 night

The friendliest staff so kind and helpful!

6

Dawn

Jul 4, 2025

·

Stayed 1 night

I would not recommend I called for extra pillows none came tried to call front desk several times no answer. I wanted the room I booked which was two queen beds I was given an upgrade which I didn’t want as I needed two beds so my husband had to sleep on the pull out couch which was terrible. Had to take stairs most of the time as it was impossible to get in elevator without waited a long time.

10

Raghav

Dec 1, 2025

·

Stayed 3 nights

Clean room, friendly staff, complimentary breakfast was amazing with great choices everyday. Hotel is only a few minutes walk from CN tower, ripley's aquarium and many restaurants. We will definitely come back again. Thankyou Residence Inn staff for your exceptional service and making our stay in Toronto a memorable one.

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Location

Exceptionally central and walkable to CN Tower, Rogers Centre, the aquarium, the theatre district, and Union Station. Ideal for events and sightseeing without a car.

Related guest reviews

10

ROBERT

Aug 7, 2025

·

Stayed 2 nights

Great location. Walking distance to the Jays game, CN tower, and bars/restaurants.

10

Catherine A.

Oct 21, 2025

·

Stayed 4 nights

Fantastic stay all the way around! Room was large and the kitchen was well equipped. Location was incredible - we were able to walk to almost everywhere we wanted to go. Staff were wonderful. Everything was clean. Pool was nice. We highly recommend.

10

Sara

May 23, 2025

·

Stayed 3 nights

Great location downtown. Close and easy to walk to from Union Station, CN Tower, Roger’s Center, Ripley’s Aquarium, etc. Room was great! View of the CN Tower out the window. Bed is comfy. Kitchen is a nice amenity! Thank you!

10

Clement

Nov 5, 2025

·

Stayed 1 night

Excellent location

10

melody

Apr 9, 2025

·

Stayed 4 nights

Excellent rooms with kitchenette. Beds were comfy. Breakfast was good. This is a great place for your downtown visit.

10

Steve

Apr 3, 2025

·

Stayed 3 nights

I went for baseball games. The short walk to the stadium is nice. Lots of restaurants in the area. Having a continental breakfast included at the property is nice as well.

10

Dawn

Dec 1, 2025

·

Stayed 1 night

Great stay! The hotel is conveniently located just a few minutes' walk from the theatre district. The room was clean, spacious and bright, while the bed was very comfortable. The birthday girl was presented with a lovely gift of snacks for the room, along with a birthday card, which was a very nice touch!

10

Valerie

Aug 19, 2025

·

Stayed 5 nights

Great location for Blue Jay games.

10

Caroline

Oct 6, 2025

·

Stayed 3 nights

Great place to stay in Downtown Toronto. Close to many major locations!

10

Raghav

Dec 1, 2025

·

Stayed 3 nights

Clean room, friendly staff, complimentary breakfast was amazing with great choices everyday. Hotel is only a few minutes walk from CN tower, ripley's aquarium and many restaurants. We will definitely come back again. Thankyou Residence Inn staff for your exceptional service and making our stay in Toronto a memorable one.

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Dining

The included breakfast is widely appreciated, but the dining area is undersized, causing lines and crowded seating. Variety can feel limited or repetitive, and a few guests reported items served lukewarm.

Related guest reviews

4

Tyler

Oct 4, 2025

·

Stayed 1 night

Continental breakfast was terrible

6

Shelly

Dec 27, 2025

·

Stayed 8 nights

Be prepared to wait up to 40 mins to be seated with breakfast, because it’s included in everyone’s booking but they don’t have enough space, the queues are crazy. Pool and hot tub currently closed which was a real disappointment

8

Rohan

Oct 22, 2025

·

Stayed 3 nights

Reasonable variety for breakfast. But space limited when hotel is busy.

10

Laurie

Dec 1, 2025

·

Stayed 1 night

The room was very comfortable and spotless. Staff was very courteous and helpful. Full buffet breakfast included was fantastic. Perfect set up for business travel.

8

LINDA

Oct 5, 2025

·

Stayed 14 nights

The property is in a great locations rooms are great & comfortable, staff are excellent, however 3 days cold water to shower, breakfast limited as not much variety.

10

zarina

Dec 25, 2025

·

Stayed 2 nights

Beautiful room great space breakfast was excellent.

10

Raghav

Dec 1, 2025

·

Stayed 3 nights

Clean room, friendly staff, complimentary breakfast was amazing with great choices everyday. Hotel is only a few minutes walk from CN tower, ripley's aquarium and many restaurants. We will definitely come back again. Thankyou Residence Inn staff for your exceptional service and making our stay in Toronto a memorable one.

8

Geoffrey

May 24, 2025

·

Stayed 7 nights

Room was good and housekeeping was friendly. However, breakfast area was too crowded, small and chaotic

8

Elizabeth

Nov 6, 2025

·

Stayed 7 nights

Stayed in a 2 bed suite with 3 adults 2 children. Was good to have the extra space although sofa bed mattress was awful - didnt arrive until late so put pillows down on it and our son slept on those. Reported it to reception in the morning and they brought up a rollaway bed which was better. Had to rearrange the living room to create a bed space whilst maintaining a seating space. That said, it was also an uncomfortable sofa! Adults sat on either dining chairs or the desk chair! There also werent enough dining chairs for 5 people - didnt bother asking for more as the coffee table was a better height for our daughter so she just sat on that for meals!! Good to have a laundry down the hall. Although only took change - my husband had to get some cash from the cash machine in the lobby. Later he realised he'd been charged $9 for the privelege! So don't use it!! Breakfast was mediocre. Had bagels, english muffins and bread, plus cereals, yoghurt. Cooked selection was pretty rubbish. There were pancakes on one day only, bacon on one day only...but always two types of eggs. That said, my daughter enjoyed the flat turkey sausage slices that seemed to be there evey day?! We ended up going out for breakfast on our last day to get pancakes, bacon and maple syrup!! Location was good. Staff were pleasant aside from one bar staff member who was quite rude to my husband when he was with our children. Pool was ok. Gym was ok. Air conditioning was ok.

6

Peter

Dec 29, 2025

·

Stayed 2 nights

Way too small of a space for breakfast. Lobby is also small for the size of the hotel. It’s basically just a hallway to the elevators. Of which there are only 3 for a 22 story hotel. You also can access stairs from the lobby. So if your room is on a lower floor, and you could easily walk, you’re forced to take the elevators, which are almost always busy and crowded. Great location. But so are the 30 other hotels you could stay at in the area.

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Month	Average price
January	$230
February	$221
March	$339
April	$373
May	$334
June	$348
July	$321
August	$447
September	$430
October	$388
November	$318
December	$252

Su	Mo	Tu	We	Th	Fr	Sa
				1 $344	2 $345	3 $344
4 $344	5 $4,309	6 $3,331	7 $412	8 $285	9 $310	10 $202
11 $201	12 $201	13 $404	14 $392	15 $404	16 $296	17 $307
18 $296	19 $340	20 $528	21 $529	22 $519	23 $313	24 $270
25 $200	26 $389	27 $402	28 $414	29 $272	30 $201	31 $272

Residence Inn by Marriott Toronto Downtown / Entertainment District

Prices for Residence Inn by Marriott Toronto Downtown / Entertainment District

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed, City View, Corner

Studio, 1 Queen Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms

Suite, 1 Bedroom

Guest reviews of Residence Inn by Marriott Toronto Downtown / Entertainment District

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Residence Inn by Marriott Toronto Downtown / Entertainment District

Considering this hotel for your Toronto trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $351
20 $322	21 $768	22 $501	23 $571	24 $533	25 $559	26 $1,012
27 $406	28 $411	29 $344	30 $319