Sonesta Select Austin North Central

Room missing 3 light bulbs. Called front desk and never fixed. Only one elevator was working and sounded awful. Didn’t go to 5th floor one time. Run down

Yes on both accounts. Property is located very near two restaurants

Yes the AC worked perfectly

Room was clean overall but the bedsheets were old enough to need replacement since the white sheets were actually off-white. Also, though the staff was nice, the guy that helped with check-in was more interested in answering his text messages and making me wait than actually go through the check in process. He did apologize, but priorities are clearly misaligned.

Let’s see, rude staff, bad breakfast selections, went to check into the room and it wasn’t cleaned, trash everywhere, they made us wait 45 minutes to get another room and guess what, also dirty. Crumbs all over carpet, just disgusting. For $150 I didn’t expect The W, but this seemed like it should’ve been an hourly hotel if you catch my drift. Stay anywhere else