The Social Hub Florence Belfiore

Advertised rooftop pool but not open and weren't allowed to even go up to the terrace and bar - very disappointed as a large reason for why we booked here.

Great rooftop bar, convenient laundry in the basement, cafe downstairs, quiet location

Excellent gym super clean 24 hours available really enjoyed

This is an amazing new hotel, the size of room was small and we could not use the swiming pool as it was reserved for a private event .

Great “new modern” hotel type where the main focus is not on the rooms but on the amenities around the hotel. Multiple dining/bar spaces; fantastic roof top pool and great social spaces in the lobby. Conveniently located near the train station as well as a quick walk to the touristy areas yet far enough away that it’s quiet and away from crowds. Only two downsides: we were awoken by the fire alarm in the middle of the night. Nothing the hotel can do about that, however it was chaotically disorganized outside so perhaps a fire drill with the staff might be in order; and we felt like we were going through high-level security every time we came back to the hotel in the evening.. The same gentleman asked us for our keycards multiple times each evening when entering a different space and/or directed us to confirm we were guests with the front desk - this was obnoxious and off putting. At one point we told him he saw us less than an hour ago and again the evening before.. perhaps they have issues with folks walking in off the street, however our private country club back home doesn’t take it to this level.. it’s a social club, not the UN Headquarters. All said, we would stay again when in Florence when not in a villa, and will try out their other locations during our next travels.

Fix the system to use elevators. Is a pain need to go down 3 floors to change elevator to go 5th… then go back and do the same to reach your room…

Great gym! It was amazing to have access to laundry facilities

Hotel animado, grande e com rooftop otimo com bar e no verao piscina. Decoraçao despojada. Quarto simoles mas otimo. Cafe da manha excelente.

The hotel is very modern with a vibrant atmosphere. It had an amazing roof top area with gardens, a large swimming pool, loungers and bar. Its a 10 minute walk from the station, so is slightly away from the central tourist area, however one of the tram lines stops adjacent to the hotel. There's a good gym and the breakfast was great. The check in and communication was quite high tech and efficient, but there were plenty of very friendly and helpful staff on hand.

C’est l’équivalent du camping.. des équipements pas assez nombreux pour une clientèle de masse (aucune place à la piscine après 9:00 du matin). Un staff qui ne range pas les équipements ni ne nettoie (les tables du rooftop sont extrêmement sales). Même les équipements comme les ascenseurs ne suffisent pas (vous pouvez attendre 10 minutes pour un ascenseur) et au delà du côté super cheap de la décoration, la clientèle trop nombreuse, le staff du bar Menchetti vous prend de haut et fait des remarques en Italien sur la clientèle (entendu des moqueries sur les clients car je parle couramment italien). A bannir

A unique hotel experience from the very good (staff, room size, overall facilities and convenient location) to the bizarre (IKEA standard furniture, walking through the Car park corridor to find the room, poor signage and the advertised swimming pool only available to “members”) to the bad (bathroom floor and walls were not clean, strange hair in shower enclosure, broken taps, barely functioning aircon). I would stay here again but with eyes open and considering value for money. Outside within a couple of minutes there are great value places for dinner and breakfast

Modern and clean rooms, friendly staff.

This property has a lot of potential. It has a super cute lobby that makes you feel excited to stay there. My husband enjoyed the pool area. The staff were very friendly and the hotel is right across the street from the train. Unfortunately, our room was visibly dirty. The towels appeared used, the cups and spoons were used and the bathroom was not cleaned. Luckily, we only stayed for one night.

The hotel was very basic and had student type vibes. The route to the room walking through the basement of the hotel, and the need to iron your clothes in the bespoke laundry room typified this. The room was uncomfortably hot and the thermometer wasnt working, and the shower flooded the entire room. Breakfast was good and I heard the rooftop bar was good from a colleague.

Very clean rooms, very polite staff

Very clean. Great staff. Modern feel. Easy walk to everything

Fabulous stay! Exceptionally clean rooms, great staff, and good location. Love the vibe in the lobby and free laundry on site! Highly recommend to anyone traveling to Florence.

Very clean, very nice

Hotel facilities and staff were excellent. Room cleaning was a little inconsistent and was the only minor 'mark' against an otherwise really great stay and experience. Highly Recommended Hotel in a good location.

Die Unterkunft ist zentral und in der Nähe der Sehenswürdigkeiten. Die Straßenbahn zum Flughafen und Zentrum befindet sich direkt vor dem Hotel. Das Personal ist hilfsbereit, aber alles läuft digital(Check in/ Check out) Die Badezimmer könnten sauberer sein. Man sieht überall Flecken an den schwarzen Fliesen. Für den Preis hätte ich bisschen mehr erwartet.

En «maskin» som er litt upersonlig. Kaos på taket når det var varme dager. Veldig hyggelig personale. Litt vel små rom, men delikat interiør.

The room was great, the lounge and bar area were very nice and the check in was super easy. We even got in early. Highly recommend staying here.

Nice breakfast, nice room. This is probably a great Co-Working place, but that very fact makes it a bit noisy (social life in the evenining) and there is sculpture which lights up all night, and even with curtains drawn this cast light into the room

The staff was amazing and the amenities were great. I’m only giving 2 stars because my room was super hot during the first week of November. The hotel had already turned off the AC for the season, and the only option was to crack the window a few inches — which didn’t help at all. On top of that, mosquitoes got in and bit me all night, so I did not get any sleep. I asked for a fan, but the staff didn’t have any available.

Wir waren in einem modernen und schicken Hotel – zumindest auf den ersten Blick. Die Zimmer sind zwar sauber, wirken aber so steril, dass keinerlei Gemütlichkeit aufkommt. Mit dem Room Service hatten wir Pech: Am ersten Tag hat es noch funktioniert, am zweiten Tag gar nicht mehr. Am meisten gestört hat jedoch die Lautstärke. Die Zimmer sind extrem hellhörig, und in unserem Fall (Zimmer 2219 direkt neben der Küche) war an Ruhe nicht zu denken. Am schlimmsten fanden wir allerdings, dass wir nach Feedback gefragt wurden, ich die Probleme auch ehrlich geschildert habe – und sich trotzdem nichts geändert hat. Schade, so etwas hinterlässt einen schlechten Eindruck. Für uns steht fest: Wir kommen nicht wieder.

The room air conditioning could use some work but overall it is pretty amazing!

I had a comfortable stay at this hotel. The room size was just right – not too big, not too small – and overall quite cozy. The staff and general atmosphere made it a pleasant experience. A couple of small areas could be improved: the wardrobes could be more practical, and there was some occasional noise from nearby rooms when furniture was being moved. I also noticed a slight smell coming through the bathroom vents. Nothing major, but addressing these details would definitely make the stay even better. The hotel is trendy and vibing, the reception area is big with 2 restaurants/ cafes and lots of hanging around spots. The lobby is also great for getting your work done. The staff are super nice and helpful.

When you first arrive the lobby area is quite nice and I was hopeful for an enjoyable stay. The women helping to check me in was also helpful and someone recommended a great restaurant I enjoyed. However, the hallways to the rooms, and the room itself were very unexpected. If felt more like a hostel and the room was very empty with nothing on the walls etc. The window only had a black out curtain and no privacy drapes so often the room was dark. No bed side table on one side and the other side was tiny. The bathroom is dark and lacking anywhere to store things. The walls are very thin so you can hear everything all night long. The AC was not very efficient so I did not sleep well. For the price of the room, this was a disappointing stay. On check out, the young man assisting was quite rude and unhelpful. Definitely areas for improvement!!

The concept of the hotel has potential. The downstairs area has a nice atmosphere and the self-checkin was an easy process. However, the walls are too fine - you could hear everything! The bathroom has no fan, leading to an uncomfortable stale smell. The light switches are inconveniently at the front of the room and overall it was just meh.

The beds were too hard And what ever the bed sheets were made out of were not breathable it was so sweaty to sleep. It felt like polyester sheets. The pillows were also not great.

The worst worst stuff that I ever saw in my life.... mostly the women she treat me and my wife horrible. I don't recommend at all. Never feel so bad in my life

Before travelling to Italy I’d never heard of or stayed in any Social Hub Hotels, but I have to say that I’m now a fan! There are two locations in Florence and I stayed at the Belfiore Hotel, which was a short walk or tram ride from Florence Station. It was a bit out of the way from the city centre, but I think the hotel more than makes up for it with its friendly staff, high standard of facilities, including all clean rooms with all the mod cons you’d expect, and a stunning roof top bar and pool. I can also recommend the restaurant and cafe adjoining the hotel too, both offered some fantastic food and were clearly busy with the locals and guests of the hotel, shared working space facilities etc.

They are understaffed at front desk. There is always a line to ask even a simple question. The staff is young kids who obviously don’t care about the clients’ problems or questions. I felt like they were fake and put out to help me.

Worst experience I've ever had. Booking this hotel is a huge gamble. I saw some really poor reviews but I know it's impossible to please everyone so I ignored them. Don't make the same mistake. Our room was leaking a disgusting, smelly substance. Told the front desk and they didn't care. They said we have no other rooms. They sent maintenance to take a look and he was actually really helpful and apologetic. They finally agreed to change our room (suddenly there was an availability). Unfortunately, our new room had two broken bed frames. The beds were on a 45 degree angle. Told the front desk and they blamed it on us before finally agreeing to send the maintenance guy again. To top it off, some of the most stuck up people working at the front desk I've ever seen. Book anywhere else.

Friendly approachable staff. Modern decor, fixtures and fittings. Gym and swimming pool. Free laundry facilities. Close to public transport into and out of CBD.

Arriving at midnight on Christmas day, after 5 hours of long tiring drive, we were comforted by a fine lovely room, spacious bed with clean great smelling beddings ! Clean bathroom and with welcome water bottles and tea/coffee. The welcome note was adorable and just made our arrival really special! Million thanks to the amazing friendly staff, helpful and accommodating. The hotel design is fun, young guest-oriented with indoor play rooms! Loved our stay! The underground parking was a treat! The tramway was just across the street and very practical!

Mostly good with emphasis to the public side of the roof top. The staff was great there, especially the night time waiter who is an artist doing that tricks with the bottles and glasses. In contrast to the staff on the hotel exclusive (pool area) area of the roof top. Rushy and bad communication people there. After so many difficult to get me a table, while I was seeing a lot available, they made me pay EUR100 for a dinner that I understood it would be EUR50.

Great “new modern” hotel type where the main focus is not on the rooms but on the amenities around the hotel. Multiple dining/bar spaces; fantastic roof top pool and great social spaces in the lobby. Conveniently located near the train station as well as a quick walk to the touristy areas yet far enough away that it’s quiet and away from crowds. Only two downsides: we were awoken by the fire alarm in the middle of the night. Nothing the hotel can do about that, however it was chaotically disorganized outside so perhaps a fire drill with the staff might be in order; and we felt like we were going through high-level security every time we came back to the hotel in the evening.. The same gentleman asked us for our keycards multiple times each evening when entering a different space and/or directed us to confirm we were guests with the front desk - this was obnoxious and off putting. At one point we told him he saw us less than an hour ago and again the evening before.. perhaps they have issues with folks walking in off the street, however our private country club back home doesn’t take it to this level.. it’s a social club, not the UN Headquarters. All said, we would stay again when in Florence when not in a villa, and will try out their other locations during our next travels.

El hotel es excelente y queda justo al frente de una parada de transporte publico que te lleva, entre varios lugares a la esta ion principal del tren. Muy hermoso hotel. El personal para check in fue extraordinario.

Fabulous stay! Exceptionally clean rooms, great staff, and good location. Love the vibe in the lobby and free laundry on site! Highly recommend to anyone traveling to Florence.

Seguramente me hospedare de nuevo super recomendable

I liked how close it was to the train station! Staff was very helpful and the facility was very clean and nice! The amenities were was clean and the room was very nice! I would definitely stay there again!

We had a great stay. Hotel is in a great location for tram (and airport), station is 15 min walk and Duomo 25 min. The reception staff were always friendly and helpful with checking in/out, luggage storage and directions to city centre. Rooms were clean, beds were comfortable and fantastic shower. There was a coffee machine in our room but no milk provided. We could have asked for some but we preferred to buy a cup of freshly ground from the cafe on ground floor - they also had a selection of pastries, pizza slices and focaccia - handy for a grab and go breakfast or snack. The rooftop bar and pool was open and well used - it’s a really lovely space with a good vibe and views. The bar service was too chaotic in the evenings and quicker to go down to ground floor to buy beers and take them up to the roof to drink. I’m guessing this violated a ‘no glass’ policy on the roof but they seriously need to look at the bar service up there. There’s also a selection of food to order on the roof. Pool was a welcome addition after a hot day exploring Florence - water was very cold! Small criticisms: the hotel facilities are obviously being well used by guests and locals but you need to ensure that staff are clearing away used plates, cups and glasses from the cafe and rooftop bar, it’s not a good look! The shower doors need a deeper lip on them, bathroom floor was very wet even after a quick shower. Rooms on the 3rd floor can hear music from roof which could be an issue for some at night

The social hub was great! It’s walkable distance from the centre if one wants to walk but also 2min away from tram station making touring and getting to and from the airport super easy. The staff was helpful and nice. It was clean. The room was great with a comfortable bed and pillows and a great shower! The rooftop pool and bar were great on a sunny day to unwind. Recommended

Great “new modern” hotel type where the main focus is not on the rooms but on the amenities around the hotel. Multiple dining/bar spaces; fantastic roof top pool and great social spaces in the lobby. Conveniently located near the train station as well as a quick walk to the touristy areas yet far enough away that it’s quiet and away from crowds. Only two downsides: we were awoken by the fire alarm in the middle of the night. Nothing the hotel can do about that, however it was chaotically disorganized outside so perhaps a fire drill with the staff might be in order; and we felt like we were going through high-level security every time we came back to the hotel in the evening.. The same gentleman asked us for our keycards multiple times each evening when entering a different space and/or directed us to confirm we were guests with the front desk - this was obnoxious and off putting. At one point we told him he saw us less than an hour ago and again the evening before.. perhaps they have issues with folks walking in off the street, however our private country club back home doesn’t take it to this level.. it’s a social club, not the UN Headquarters. All said, we would stay again when in Florence when not in a villa, and will try out their other locations during our next travels.

Very good hotel a bit far from the center Staffs were friendly Lots of restaurants nearby Will defenately go back there

New hotel and well equipped rooms. 10 minutes walk to train station andd 20 minutes to city center. Good breakfast. Large lobby. Nice staff.

Veldig fint og moderne hotell! Vi bodde der i fem dager. Veldig enkelt med trikken rett utenfor som tar deg til sentrum og til flyplassen. Det eneste som trekker litt ned er at det er ganske «dødt» rundt hotellet - altså lite matbutikker osv.

The hotel is very modern with a vibrant atmosphere. It had an amazing roof top area with gardens, a large swimming pool, loungers and bar. Its a 10 minute walk from the station, so is slightly away from the central tourist area, however one of the tram lines stops adjacent to the hotel. There's a good gym and the breakfast was great. The check in and communication was quite high tech and efficient, but there were plenty of very friendly and helpful staff on hand.

Great location and great hotel!! Clean, new and has a vibe!!

I love the attention to detail..the in room bathroom products 'Zenology' were amazing. Loved the kettle! Very comfortable bed and the air-conditioning was so very welcome. The staff at reception were so welcoming and very helpful. All the hospitality staff - bar, cafe and restaurant were all so friendly. The breakfast was so good and catered for gluten free dining. Incredible views from the rooftop...the pool was incredible... I absolutely recommend 'The Social Hub' as an amazing place to stay while enjoying Florence and neighbouring locations. Excellent stay, thank you so much.

Die Rooftop Bar ist zwar wirklich schön, aber leider sehr schlecht organisiert. Nur eine Kasse zum Bezahlen, und nur zwei Bartender.

Great place to stay. Rooms were simple and beds could be updated but the facility was nice, breakfast good but pricey. Staff was friendly and helpful.

Sieht toll aus, leckeres Frühstück, Restaurant und Bäcker sind auch top. Neues sauberes Zimmer, duschgel, Shampoo und Balsam alles da - auch gute Qualität. Der Pool war kühl aber okay. Ausblick ist traumhaft, am Dach ist auch eine Bar, und ein kleiner Park und sogar 2 Wippen für Kinder. Traumhafter Ausblick und viel Liegen und Loungen. In die Altstadt / Sehenswürdigkeiten geht man ca 20 min. Ein Stück könnte man mit der Straßenbahn fahren, haben wir aber nicht gemacht.

We had a great stay. Hotel is in a great location for tram (and airport), station is 15 min walk and Duomo 25 min. The reception staff were always friendly and helpful with checking in/out, luggage storage and directions to city centre. Rooms were clean, beds were comfortable and fantastic shower. There was a coffee machine in our room but no milk provided. We could have asked for some but we preferred to buy a cup of freshly ground from the cafe on ground floor - they also had a selection of pastries, pizza slices and focaccia - handy for a grab and go breakfast or snack. The rooftop bar and pool was open and well used - it’s a really lovely space with a good vibe and views. The bar service was too chaotic in the evenings and quicker to go down to ground floor to buy beers and take them up to the roof to drink. I’m guessing this violated a ‘no glass’ policy on the roof but they seriously need to look at the bar service up there. There’s also a selection of food to order on the roof. Pool was a welcome addition after a hot day exploring Florence - water was very cold! Small criticisms: the hotel facilities are obviously being well used by guests and locals but you need to ensure that staff are clearing away used plates, cups and glasses from the cafe and rooftop bar, it’s not a good look! The shower doors need a deeper lip on them, bathroom floor was very wet even after a quick shower. Rooms on the 3rd floor can hear music from roof which could be an issue for some at night

God morgenmad med stort udvalg

Good location, breakfast is amazing.

Excellent roof garden for relaxing and close to the station (~10 minute walk) and if you want to use the hotel restaurant it was excellent

The property was modern clean and safe. It has a cafe and restaurant in the lobby. Pool tables, areas to use your computers, a rooftop bar. It was a quick check in and out. Great hotel

Todo salió bien en la estadía, lo malo es que el desayuno en mi opinión no vale lo que se paga!