Name: Hampton Inn Norfolk-Naval Base
Address: 8501 Hampton Blvd, Norfolk, Virginia, United States of America, Norfolk, Virginia, US
Price range: US$126–US$324 per night
Rating: 8.35

What guests think

The reviews of Hampton Inn Norfolk-Naval Base show a convenient location near the Navy Base and often friendly service, but an older property undergoing updates with recurring maintenance issues and inconsistent cleanliness.

Common pain points include closed or cold pools, elevator troubles, and occasional outages affecting lobby AC or house phones. Rooms are basic and dated for some, with firm beds, small pillows, weak water pressure or lukewarm showers, and intermittent HVAC or Wi-Fi issues, while others find them quiet and comfortable enough for short stays. Breakfast ranges from satisfying to mediocre, with hot items sometimes not hot but all-day lobby coffee appreciated. Expect a convenient stay in an aging property with uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews note the pool is closed or too cold, elevator issues, and occasional outages affecting lobby AC or house phones. Guests appreciate free lobby coffee and adequate parking; renovations are ongoing.

Related guest reviews

8

John

1 Oct 2025

·

Stayed 2 nights

Under renovation so many areas were understandably less perfect.

6

Kimberly

14 Jun 2025

·

Stayed 1 night

The hotel was conveniently located near my daughter's school. The staff were friendly. The hotel and the room had an unpleasant odor, and there were poor repairs in the bathroom tub and shower. Additionally, mold and hair were present in the tub, and stains were visible in the toilet. The pool had no water in it, and the area was being used to store bottled water.

4

JILL

19 Oct 2025

·

Stayed 1 night

The front desk staff were lovely. The hotel is old and will be renovated soon. The room was visibly dirty and the bedding was suspect. The “hot” breakfast items were not hot.

2

Julia

1 Aug 2025

·

Stayed 1 night

I booked a single room with one king-size bed for myself and my partner through Expedia. When we arrived to check in, they gave us a double with two extra large twins and said no other rooms were available, even though I booked the room well in advance. The pool was being used as a storage room and closed off, so that was a disappointment as well. There is only one elevator and it works when going up but seems to not work at all when going down (we were on the top floor.) All in all, I am not pleased and will not be returning.

4

Shawn

25 Oct 2023

·

Stayed 1 night

Didn’t feel like a safe area. Elevator was terrible and breakfast was just ok. If the toilet was any lower I would be sitting on the ground.

10

Robert

2 Apr 2023

·

Stayed 4 nights

Nice breakfast--coffee bar and fresh fruit available throughout the day--convenient parking

8

Stella

6 Jan 2025

·

Stayed 2 nights

Wanted to use pool but room and pool were extremely cold-felt like they left it cold so nobody could use it in the winter. Staff was nice - coffee maker in room does not make dark cup of coffee -went to lobby to get coffee instead.

6

Melissa

27 Jul 2025

·

Stayed 1 night

The air conditioning in the lobby and corridors wasn’t working, and the internet was down, so I couldn’t work, and the tv didn’t work either. The room is clean, and the staff are friendly.

4

Michele

27 Jul 2025

·

Stayed 3 nights

Our room was never cleaned. Had to go to the desk for clean towels. Even after going to the desk no one came to clean it. Guest in the hall were loud until 1am. AC broken in the lobby to hot to take eat the breakfast. Very disappointing. Checked out a day early.

4

Heather

14 Jul 2025

·

Stayed 1 night

Property was outdated. Pool & hot tub was not open. Hallways, elevators, rooms & common areas were dirty. This was probably the dirtiest Hampton Inn that I’ve ever stayed in. I was very disappointed.

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Cleanliness

Feedback is split: many report very clean rooms and tidy stays, while others cite dirty rooms or common areas, odors, and missed housekeeping. Issues like sand in beds or mold/hair in bathrooms appear in multiple reviews.

Related guest reviews

10

Wanda

21 Jun 2025

·

Stayed 3 nights

The room was very clean and the property was quiet!

6

Kimberly

14 Jun 2025

·

Stayed 1 night

The hotel was conveniently located near my daughter's school. The staff were friendly. The hotel and the room had an unpleasant odor, and there were poor repairs in the bathroom tub and shower. Additionally, mold and hair were present in the tub, and stains were visible in the toilet. The pool had no water in it, and the area was being used to store bottled water.

4

JILL

19 Oct 2025

·

Stayed 1 night

The front desk staff were lovely. The hotel is old and will be renovated soon. The room was visibly dirty and the bedding was suspect. The “hot” breakfast items were not hot.

8

Brittney

4 Jun 2025

·

Stayed 1 night

Desk staff was super friendly. Could use updating. My daughters bed had sand in it and we had not been to the beach.

10

William

25 Sept 2025

·

Stayed 1 night

Clean room. Several restaurants nearby.

4

Kim

4 Jun 2025

·

Stayed 4 nights

What I liked was the location, easy access, and the breakfast was good. What I didn't like was it was dingy, rundown and dirty. The bed was awful and HARD. We heard our neighbors talking on both sides. We had to ask to have our room cleaned. I will not be staying there again

4

Olivia

31 Oct 2024

·

Stayed 3 nights

I was given a room that wasn't properly cleaned and had a horrible smell. Maintenance or the housekeeping staff even left equipment behind in the room. Thankfully, someone canceled their reservation, and I could have my room switched because the staff kept saying the hotel was fully booked as if we had no choice but to stay in the smelly room.

2

Erik S

30 Aug 2025

·

Stayed 2 nights

Terrible. Dirty room, horrible bedding, rude staff

4

Heather

14 Jul 2025

·

Stayed 1 night

Property was outdated. Pool & hot tub was not open. Hallways, elevators, rooms & common areas were dirty. This was probably the dirtiest Hampton Inn that I’ve ever stayed in. I was very disappointed.

10

MARY

29 Nov 2025

·

Stayed 2 nights

Friendly staff, clean room with a cozy bed, good shower, good location.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel older and basic; several mention firm beds and small pillows, weak water pressure or lukewarm showers, and intermittent HVAC or Wi-Fi issues, plus occasional noise near halls or elevators. Some guests still found them quiet and comfortable enough.

Related guest reviews

8

Christina

11 May 2025

·

Stayed 2 nights

We stayed the weekend during college graduation. The hotel was sold out. Our room was as expected. The beds were clean but firm. The air worked great. The staff was very friendly. The breakfast was ok.

8

Susan

16 Aug 2024

·

Stayed 2 nights

Rooms small but adequate. Beds were comfortable and bathroom was nice and clean. Breakfast was ok but having some fresh fruit would have been nice.

8

Gwendolyn

23 Jul 2025

·

Stayed 1 night

Based on price it was good. The room was clean and presented nicely however the bed was hard

4

Kim

4 Jun 2025

·

Stayed 4 nights

What I liked was the location, easy access, and the breakfast was good. What I didn't like was it was dingy, rundown and dirty. The bed was awful and HARD. We heard our neighbors talking on both sides. We had to ask to have our room cleaned. I will not be staying there again

6

Evan

21 Nov 2025

·

Stayed 1 night

The AC in the room was broken

6

EMILY

5 Dec 2024

·

Stayed 1 night

Hampton Inn just doesn’t seem to be what it was, or at least this one doesn’t. Sparse room, uncomfortable hard bed, two regular size pillows & two pillows that seemed to be 1/2 size on a king bed. Just disappointing.

6

Scott

15 Jun 2025

·

Stayed 1 night

Location for cruising was very good. It was a very old hotel. It did seem safe and was clean. Included breakfast was good. Beds were fine, pillows were laughable (we asked for extras because they were so small and thin— they said they didn’t have any). Showers were terrible— no water pressure at all, and only lukewarm water.

8

Christopher

13 Aug 2023

·

Stayed 2 nights

Excellent check-in. Well-run and efficient Hampton Inn. Water pressure in the showers and sink sometimes left something to be desired, and one day maybe they'll get toilets a bit higher (these are pretty low). Breakfast one day was just fine but no fruit first thing (0600); the next day the hot food was all cheese and potato stuff (no). They can't all be winners! Still a good place to stay

6

Kelvin

15 Feb 2025

·

Stayed 3 nights

WiFi was unstable, but the staff was very pleasant

8

Jason

7 Dec 2024

·

Stayed 1 night

Overall it was great. Had issue with the tv cable. Had to call and the maintenance guy had to come in and found the cable was ripped out of the back of the tv. Then the AC/heater never go the room above 64 degrees as the unit was short cycling.

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Service

Service is frequently praised as friendly, helpful, and accommodating across front desk, kitchen, and housekeeping. A smaller number reported rude interactions, slow responses, or check-in disruptions when systems were down.

Related guest reviews

10

Nyesha

21 Feb 2025

·

Stayed 1 night

The customer service was great and the rooms were clean .

8

Rebecca

6 Jul 2025

·

Stayed 1 night

Great front end and GM!

10

Porta

20 Jun 2025

·

Stayed 1 night

Friendly staff and easy check in

6

Billy

1 Jun 2023

·

Stayed 3 nights

Upon trying to check-in, the computer system was down and not was a large line that had formed in the lobby. The clerks there were very apologetic, but had no idea how long it would be before the system would be restored. Luckily, my wife and I only had to wait about an hour, but some of the individuals had been waiting for much longer. On day 2 on our stay, the water to our floor was turned off without warning or notification, as my wife in the shower. Luckily, she had not used any soap or shampoo as of yet. But needless to say she was a little upset. I spoke to the front desk and they said that they were not told the water was going to get cut off either and they did not know how long it would be off. I understand you cant please everyone, all the time. however the bed in our room was extremely hard. On a better note, most of the staff was very friendly and helpful. Breakfast was very good each morning. And the hotel was very clean and in a good location.

10

Rina

26 Nov 2023

·

Stayed 6 nights

The staff was very friendly and kind. Reanna from the front desk was helpful and knowledgeable. Will definitely stay again.

10

Tamisha

15 Dec 2023

·

Stayed 2 nights

From the front desk, kitchen staff, to housekeeping; everyone was attentive, kind, hospitable, helpful and went above and beyond

4

Cynthia

24 Aug 2025

·

Stayed 2 nights

Our first night was terrible. The toilet in our room did not work, and the phone was also out of service, so my husband had to go downstairs to report it. Instead of maintenance, he was sent back with a plunger and told we’d have to wait until the next day since no one was available to fix it. This was extremely inconvenient, especially with two young granddaughters and no working toilet all night. The next day, maintenance came but still couldn’t fix the issue. We were told we’d have to wait until another guest checked out before we could move. Once we finally got into the new room, it was much better—clean and more comfortable. Overall, the cleanliness was okay, but the first-night experience left a very negative impression. The second room improved our stay, but the lack of urgency and proper response on the first night was very disappointing

8

Frederick Bruce

5 Oct 2025

·

Stayed 5 nights

Great fitness room (small but well-equipped with modern equipment and weights). Thank you for replacing the treadmill! Loved the fact that there is always free hot coffee, bananas and apples @ the lobby. I will keep coming back because of the excellent service, value and the nice-to-haves!

4

Vivian

22 Jun 2023

·

Stayed 1 night

The staff was rude and dismissive Me and my family will never book again.

2

Erik S

30 Aug 2025

·

Stayed 2 nights

Terrible. Dirty room, horrible bedding, rude staff

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Location

Widely praised for being very close to Naval Station Norfolk and convenient for cruise departures. Some note limited nearby dining options.

Related guest reviews

10

John

11 Jul 2023

·

Stayed 1 night

Our son was deploying from the Naval station, he lived very close to the hotel. This is a fantastic location for anyone visiting their family members at the Norfolk Navy Base. The staff was very friendly. Nothing bad at all to say about this Hotel.

10

Karen

15 Jul 2024

·

Stayed 1 night

It was very close to the naval base and there were many restaurants within walking distance.

10

Willie

4 May 2025

·

Stayed 1 night

The location was great

10

Daniel

7 Jul 2025

·

Stayed 1 night

Good location to Naval Base. Not enough restaurants nearby.

10

Margie

16 Aug 2025

·

Stayed 1 night

We stayed here prior to leaving for a cruise. The hotel was clean, convenient and affordable. We enjoyed the complimentary breakfast before driving to the cedar grove parking lot for the shuttle to the Carnival terminal.

6

Scott

15 Jun 2025

·

Stayed 1 night

Location for cruising was very good. It was a very old hotel. It did seem safe and was clean. Included breakfast was good. Beds were fine, pillows were laughable (we asked for extras because they were so small and thin— they said they didn’t have any). Showers were terrible— no water pressure at all, and only lukewarm water.

8

cathy

3 Sept 2024

·

Stayed 2 nights

Nice property and friendly staff. It is very conveniently located near the Navy Base.

8

Robert

29 Sept 2025

·

Stayed 3 nights

Close to Naval Base.

8

SEAN

1 Oct 2025

·

Stayed 7 nights

close to the naval base

8

Melissa

19 Aug 2025

·

Stayed 1 night

This property is very convenient to the naval base.

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Dining

Breakfast ranges from great to just okay; some say hot items weren’t hot or variety was limited, though many enjoyed it overall. Lobby coffee is available, though occasionally not hot.

Related guest reviews

8

Dennis

30 Oct 2023

·

Stayed 2 nights

The staff was very pleasant and easy to deal with. The room and building were both very clean. It was a very nice stay. The only point I have is maybe replacing the tvs in the rooms with smart tvs, which would allow customers to use their streaming services, instead of basic cable.

4

JILL

19 Oct 2025

·

Stayed 1 night

The front desk staff were lovely. The hotel is old and will be renovated soon. The room was visibly dirty and the bedding was suspect. The “hot” breakfast items were not hot.

8

Betty

7 Oct 2024

·

Stayed 3 nights

Staff was really nice but sometimes the coffee wasn’t hot

10

Margie

16 Aug 2025

·

Stayed 1 night

We stayed here prior to leaving for a cruise. The hotel was clean, convenient and affordable. We enjoyed the complimentary breakfast before driving to the cedar grove parking lot for the shuttle to the Carnival terminal.

10

Julie

3 Aug 2025

·

Stayed 1 night

The place was just as described!!!! Very clean and quiet. And breakfast was delicious! The staff were so helpful and informative and had us in a room in no time at all!!! Would definitely stay here again!

10

Robert

2 Apr 2023

·

Stayed 4 nights

Nice breakfast--coffee bar and fresh fruit available throughout the day--convenient parking

6

NEAL

21 Jun 2025

·

Stayed 2 nights

All was good about the property . The breakfast was not very good though.

8

Pranav

22 May 2023

·

Stayed 1 night

Room was good and clean. Breakfast was lacking

10

DIann

4 Sept 2025

·

Stayed 1 night

I enjoyed the great breakfast and selections of coffee. I highly recommend this hotel.

10

Anthony

12 May 2025

·

Stayed 1 night

Breakfast was adequate. Great Staff. Convenient location. Adequate Paking.

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Month	Average price
January	US$129
February	US$129
March	US$147
April	US$139
May	US$146
June	US$182
July	US$183
August	US$169
September	US$147
October	US$145
November	US$121
December	US$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $322
20 $193	21 $140	22 $140	23 $142	24 $159	25 $177	26 $248
27 $154	28 $133	29 $131	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $150	2 $228	3 $228
4 $147	5 $136	6 $141	7 $136	8 $150	9 $256	10 $261
11 $161	12 $131	13 $134	14 $145	15 $154	16 $229	17 $220
18 $153	19 $129	20 $133	21 $126	22 $146	23 $324	24 $323
25 $162	26 $128	27 $134	28 $129	29 $146	30 $271	31 $273

Hampton Inn Norfolk-Naval Base

Prices for Hampton Inn Norfolk-Naval Base

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Bathtub

Room, 2 Queen Beds, Bathtub

Room, 1 King Bed (With Shower)

Room, 1 King Bed, Accessible (Hearing, Walk-In Shower)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Guest reviews of Hampton Inn Norfolk-Naval Base

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Norfolk-Naval Base

Prices for upcoming dates