Is parking available at the hotel?

Yes, free parking is available on-site. An extended parking fee of USD 20 per day applies for longer stays.

What breakfast options are offered?

A full breakfast is available for approximately USD 19.00 per person. Breakfast is served daily, but specific hours are not provided.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, complimentary airport shuttle services are provided. Guests must contact the property upon arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms. Specific details on pool access features are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is conveniently located just 3 miles (4.8 km) from Norfolk International Airport and is a short drive from attractions like Norfolk Botanical Garden (4 miles) and Norfolk Naval Station (9.2 miles).

Does the hotel have a swimming pool?

Yes, the hotel features an indoor-outdoor pool, which is accessible from 7:30 AM to 10:00 PM.

Doubletree by Hilton Hotel Norfolk Airport

Average nightly price at Doubletree by Hilton Hotel Norfolk Airport by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$115
March	US$151
April	US$167
May	US$158
June	US$193
July	US$212
August	US$203
September	US$161
October	US$156
November	US$125
December	US$109

What guests think

At Doubletree by Hilton Hotel Norfolk Airport, travelers praise the convenient airport location, welcoming staff, and generally comfortable rooms, while ongoing renovations and maintenance problems, occasional cleanliness lapses, and inconsistent dining or amenities temper the experience.

The airport shuttle is widely appreciated and helps with early flights. Several reviews cite weak shower pressure, humid or underperforming AC, noisy neighbors, and door issues. Cleanliness feedback ranges from spotless stays to reports of mold, stains, bugs, and missed housekeeping. Expect a convenient airport stopover with variable room and facility quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is widely praised and helps with early flights; guests also appreciate the on-site restaurant/bar and indoor pool. Renovations have caused elevator outages and construction odors, and some note limited business center access or the hot tub being closed.

Related guest reviews

10

Wendy

9 May 2024

·

Stayed 1 night

The bed was like heaven. I slept so good. It was clean and comfortable. Pool was heated. It was lovely.

8

James

4 Jun 2023

·

Stayed 1 night

location was good. shuttles to the airport and back very helpful. What i didn't like - hot tub shut down, very, very noisy at 12:00-01:00am when others came to their room fighting in the hallway; asked for a phone number to call for the shuttle at the desk and they gave us a business card for the catering service mgr - calling that number didn't work, so had to google a number to get a shuttle.

10

JODI

16 Nov 2024

·

Stayed 1 night

Shuttle service was excellent from and to the airport. Warm cookies at check-in. Property quiet and safe for solo traveler.

6

Lynne

29 Aug 2023

·

Stayed 1 night

The shuttle drivers were very good and the desk staff was also great. The room was nice and comfortable although the room safe did not work and the smoke detector was beeping due to low battery. I'm not sure why the smoke detectors aren't hard wired so that made me feel a bit uneasy. The common areas of the hotel were a bit rundown and not as clean as the room. One elevator was broken and the other got stuck between floors at one point. The restaurant was not the best. The first time we went it took forever to get our appetizer and the second time it took forever to get service even though they were not that busy. The food was not worth the wait. There is no actual business center and the instructions posted for printing were not correct which led to a lot of frustration and ultimate failure trying to get boarding passes. I have always had good experiences at Doubletree Hotels and was hoping for a relaxing more upscale stay but I actually had a better experience at the La Quinta down the street.

10

Nicole E

28 Oct 2024

·

Stayed 1 night

Quiet and Clean. i was waiting outside for a Lyft at 4:30am and there was a youngam on the lobby, then in front of the hotel asking for someone to pay for a Luft for him to get home. He even went aa far as following aam to his car asking fir a ride. This made me very unconformable and nobody told him to leave the property

10

Cheri

1 Jun 2025

·

Stayed 1 night

Shuttle service between hotel and airport was excellent, and my shuttle driver was very helpful on giving me directions to where I needed to go once I had my rental vehicle.

10

Annabell

9 Nov 2023

·

Stayed 1 night

The floor I was assigned has areas under construction. There was a noticeable 'construction smell' in the hallway..

10

Lutricia

9 Jul 2025

·

Stayed 2 nights

The check in was very easy and the staff was very friendly and helpful. We love the cookies at check in. The pillows and bed were very comfortable.It was very convenient to the airport.I also enjoyed the pool.The restaurant was very good and I really enjoyed happy hour. one thing they do need is a computer downstairs that guest can use.

8

Gerald

10 Oct 2023

·

Stayed 5 nights

Overall enjoyed your stay, they are in the process of remodeling. I was actually in a just remodeled room, which was very very nice. Little aggravating dealing with the elevator repairs doing all five days I was there other than that. Very happy with the stay in the price Would stay here again

10

Amber

13 Oct 2024

·

Stayed 1 night

Our stay was amazing. The bed was comfortable and clean, the shower was nice and hot, they have an indoor pool and a gym, the food at the restaurant was good. Definitely worth the money.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many describe very clean rooms and public areas, while others report mold, stains, bugs, and inconsistent or delayed housekeeping.

Related guest reviews

10

Teresa

28 Jul 2024

·

Stayed 2 nights

This is one of my favorite places to stay when I travel to Norfolk, VA. The customer service is awesome, the room's are immaculately clean and spacious. The lobby is beautifully decorated, and there's a restaurant and bar. The food was delicious. Teresa Hagerstown MD

2

Jamie

22 Jun 2024

·

Stayed 1 night

My room had a massive mold problem. I was not able to breath in the room well enough to sleep and kept going outside for fresh air. Unfortunately the hotel was fully booked and they couldn’t switch rooms. The guy at the front desk promised me a refund when his manager came in. But after several tries through Expedia reaching out, they refused. Do not stay here if you value your health. I have photos of the mold. It was growing all over the a/c unit. It was disgusting and unbearable.

2

Kimoni

10 May 2025

·

Stayed 1 night

NO HOT WATER, DIRTY SHEETS, ETC. I need to be contacted

8

Teresa

18 May 2025

·

Stayed 1 night

I love staying at this DoubleTree whenever I visit Norfolk, VA. This time, I am disappointed and appalled. Usually, I strip the beds out of courtesy because I was a housekeeper years ago. Upon removing the sheets from the bed my grandson slept in, there was blood on the mattress pad. On my bed, there was a light red stain as well as a blood stain on one of my pillowcases, and stains on both blankets. This was unacceptable. Appalled Guest - Hagerstown, MD

10

Dorothy

12 Oct 2025

·

Stayed 2 nights

Clean room; Staff was professional

10

Marta

15 Jul 2025

·

Stayed 1 night

I like that everything was very clean, the bathroom, the beds sheets.

4

Tijhon

10 Jul 2023

·

Stayed 3 nights

Property was not well kept at all. chipped paint, dirty floors , holes in the walls, and dated decor. Terrible house keeping- she/he did not come to my room at all my entire stay (which was 4 days). I had to go to front desk every day and night for towels, toiletries, etc. Nonetheless the cookies were amazing as usual.🍪

6

Paul

15 Aug 2024

·

Stayed 1 night

Floors in room weren’t clean. Room was humid. Fans were dirty and had to be cranked up to make the room not humid. Missing covers for lights in bathroom. Door to room very hard to close. When we first went to the room it was open. Staff was very pleasant especially the person who checked us in.

2

Tiara

2 Nov 2024

·

Stayed 1 night

The hotel is outdated, sheets were dirty and the room had a smell. I saw a roach in the hallway and I was asked for a deposit but was charged again for the room, even though I booked through HOTELS.com. Very disappointed and completely unacceptable

2

Nadia

6 Jul 2025

·

Stayed 1 night

I had a terrible experience at Double 3 Hotel, room 117 (first floor). The room was full of mold on the walls, curtains, and ceiling, which was leaking water all night. The smell of mold was so strong that both my friend and I got sore throats and runny noses, and our voices changed from breathing it in. We couldn’t sleep the whole night. We reported it to the front desk, but they did nothing. They said management would contact us, but no one has reached out and they kept our deposit, and no refund yet. This completely ruined our holiday and affected our health. We are requesting a full refund. I do not recommend this hotel to anyone. We have been to Double Three before, but this one was horrible.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds, but several guests report weak shower pressure, humid or underperforming AC, noise from neighboring rooms, and occasional maintenance issues like misaligned doors or nonworking fridges.

Related guest reviews

6

Timothy

5 Sept 2023

·

Stayed 2 nights

Ok stay at Doubletree. Room was very spacious and bed was comfortable. Shower was not. Very small. Worst water pressure I've had in awhile. The water kind of fell out of the shower head, right at the spot where the grab bar was located on the wall...making the space even tighter. They are also remodeling, so only one elevator works. Being on the 6th floor, there were some times we had to wait, but it wasn't bad.

8

Rico Toriano

6 Jun 2025

·

Stayed 3 nights

Hotel building looks nice from the outside, clean & pleasant when you first enter for checking in. Our room was okay too and comfy bed except for one thing our shower on the 6th floor doesn’t have enough water pressure. Just very frustrating experience when you need stronger water pressure to feel relaxed and comfortable from a busy day.

8

David

26 Dec 2023

·

Stayed 1 night

The staff were friendly upon checking in and out. The room and bathroom were very clean. However, the bed was very hard and uncomfortable. The shower pressure was nonexistent.

8

Michelle

20 Jun 2025

·

Stayed 1 night

The only negative was that my neighboring room was extremely loud well into the evening

10

Tiffany

26 May 2025

·

Stayed 2 nights

Great stay. I was greeted at my arrival with a smile, southern hospitality, and hot cookies- my fav! My room was spacious and had perfect accommodations to work from the room. WiFi was sufficient for my needs. The bedroom was very comfortable. The restaurant was also great. Tia, the bartender was super personable and made me feel very welcomed. I would definitely stay again.

8

ERIC

16 Aug 2024

·

Stayed 3 nights

Standard hotel. Thermostat hard to get to due to location of furniture. The door was not aligned and would not close unless forced closed.

8

Magdalena

22 Jul 2025

·

Stayed 3 nights

Room was very clean and bed was very comfortable. Would have been nice if a microwave was in the room. The window view was of a wall, couldn't see anything, which was a little disappointing; but overall, the hotel was good enough that I would definitely stay again.

8

stan and susan

20 Jun 2023

·

Stayed 2 nights

The only complaint was the lack of water pressure in the shower...plenty of hot water but low pressure.

4

Dashyia

15 Jun 2025

·

Stayed 1 night

The internet was down for the whole duration of my stay

8

Anton

2 Sept 2024

·

Stayed 1 night

The room was cold and humid; uncomfortable for sleeping, personally!!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, professional, and accommodating, with smooth check-in and helpful assistance. Some guests encountered slow or unresponsive service, housekeeping lapses, or rude interactions.

Related guest reviews

10

Albert

25 Jun 2024

·

Stayed 1 night

One night stay near airport for shuttle. Very convenient. Left my phone on shuttle to airport. Wonderful reception/desk person and shuttle driver worked to get my phone in hand before take off!!! Restored my faith in humanity.

10

Vernon

4 Nov 2024

·

Stayed 1 night

Overall, my stay was a last-minute event, but I want to give a special thank you Marchelle she was the front end receptionist that did my check-in and I want to say she did an amazing job. She was very professional, friendly, and made sure that if I needed anything that they were going to take care of me and that means a lot. So not sure whoever this goes to but we need to make sure that we take care of that employee because she’s doing a great job.

2

jesse

27 Apr 2025

·

Stayed 3 nights

Loved the property bar tenders and morning staff .evening staff rude and aggressive

6

Alicia

12 Aug 2023

·

Stayed 1 night

Called for maintenance…never showed up

10

David

14 Aug 2025

·

Stayed 1 night

Checkin staff very helpful!

10

Arthur

19 Dec 2023

·

Stayed 2 nights

Drezy and Mari at the front desk were great! They were extremely helpful and very courteous. Both made a great impression, and represented the facility in a very positive manner. 5 out of 5.

10

Carla

31 Aug 2025

·

Stayed 1 night

TOP NOTCH: The front desk staff, the dining room staff, the transportation shuttle drivers were great.

4

Vijay

3 Apr 2025

·

Stayed 1 night

The customer service experience was significantly lacking. My request for a company-named invoice was simply ignored by the reception staff. He failed to even listen to my feedback/ suggestions. Really terrible customer service. Furthermore, the description of the breakfast as 'complimentary' is misleading, as it was already pre paid during booking. Additionally, the air conditioning unit in the room didn't do the job of cooling the room. Avoid the ATM machine at the facility. It doesn't dispense any cash. Due to these issues, I cannot recommend this establishment.

4

Pamela Gail

25 Feb 2024

·

Stayed 4 nights

There was construction ongoing which was not made aware to me BEFORE booking . Housekeeping service was sketchy. Showed up one day and not the next When I asked for coffee and cream packets, the front desk staff instructed me to where I could retrieve it myself. Horrible guest service. Will not recommend to my superiors and actually will advise to NOT use!!!

2

Robert

28 Apr 2023

·

Stayed 1 night

this was the WORST double tree I have stayed in of 30 years of travel. Front Desk never controlled the noise from other guests Housekeeping NEVER cleaned my room, even though I requested 3 times!!! Charged me higher rate than I had on my reservation! This has turned me away from ever staying at a double tree hotel again!!!

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AI-generated summary based on recent guest reviews

Location

Very convenient to Norfolk Airport and near dining and shopping; the shuttle adds ease for travelers. A few guests mentioned scarce parking or nighttime loitering/police activity.

Related guest reviews

10

Teresa

1 May 2023

·

Stayed 1 night

Close to food/shopping

8

Ingebor

4 Aug 2025

·

Stayed 1 night

It was clean and convenient to airport

4

Phillip

11 Oct 2024

·

Stayed 1 night

The stay was going well up until there were an unbelievable amount of police cars outside of the facility. Very concerning. When asking staff if it was safe to come back into the building after returning from the store, we were told it was a “small situation” and that it was already handled. Yet, I watched 3-4 more police cars pull up to the facility rather quickly. I stars this to the staff member and he responded with “ok.” I have never heard of a small situation resulting in 14 police cars surrounding the facility as well as 3 officers with a rifle on same floor where I was roomed. Very concerning and resulted in us leaving same night.

10

Monica

2 Aug 2024

·

Stayed 1 night

Quick, easy location near airport. Checkin was fast and friendly.

10

Karen

2 Apr 2025

·

Stayed 1 night

Property was very clean. The only thing is parking especially for a female at night... the parking is scarce and i had to walk through the dark path to get to the building

2

DeMika

15 Sept 2023

·

Stayed 2 nights

When I arrived at the property they were doing construction which was understandable throughout the building was very humid especially on the fourth floor once I got to my room It was not clean thoroughly there were crumbs on the floor deep stains in the carpet that night I found ants crawling around in my room I laid a bag on my bed from the floor and it was ants on the bed because i was not aware of the ants being in the room I went to the front desk and complained and Aarmon was awesome The second night there was only one roll of toilet tissue in the room and 1 of my kids had to use the restroom so I had to go downstairs to get toilet tissue because the phone in the room did not work to call the front desk It was people who were loitering outside in front of the building and on the side of the building I was kind of afraid to park my car out there because I was afraid that it was gonna be vandalized or broken into It was people hanging around the property that you know didn't clearly stay there It was not a great experience I was barely in the room but this is all I observed coming back-and-forth to this hotel

10

tonya

20 Jul 2024

·

Stayed 1 night

Clean hotel, close to the Norfolk airport.

8

aaron

26 Aug 2025

·

Stayed 2 nights

assessability to stores and resturants

10

Shelby

29 Jul 2025

·

Stayed 1 night

Great stay, very convenient to airport

8

Eddie

23 Jun 2024

·

Stayed 3 nights

close to airport

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed the on-site restaurant/bar, breakfast, and happy hour. Others found dining understaffed or unavailable at times, with limited early-morning options.

Related guest reviews

10

Laverne

25 May 2023

·

Stayed 1 night

Beautiful place, slept well, food was delicious at restaurant and staff were very friendly

6

justin

4 Sept 2025

·

Stayed 1 night

No coffee offered for early flights. Restaurant opens at 6:30! I was shocked.

8

Tambra F

26 May 2023

·

Stayed 3 nights

The only issue I had was a lack of anyone in the restuarant when I went for breakfast. I waited a few minutes before leaving to find food elsewhere.

10

Kerry

27 Mar 2025

·

Stayed 1 night

Restaurant was good.

8

Derek

31 May 2023

·

Stayed 3 nights

Good stay but the Flight Restaurant was very under staffed and half of it was closed off due the same fact.

10

Carl

4 Dec 2025

·

Stayed 1 night

Good food,good lobby bar,all very good.

10

Lutricia

9 Jul 2025

·

Stayed 2 nights

The check in was very easy and the staff was very friendly and helpful. We love the cookies at check in. The pillows and bed were very comfortable.It was very convenient to the airport.I also enjoyed the pool.The restaurant was very good and I really enjoyed happy hour. one thing they do need is a computer downstairs that guest can use.

10

HIROSHI

25 Oct 2024

·

Stayed 1 night

Very clean and nice size of the room. Also, breakfast is great

10

ZQuichia

7 May 2025

·

Stayed 3 nights

Absolutely Amazing! The food at the Landing on site restaurant is incredible. It’s the best I’ve had in a while. Friendly staff. Game night in the restaurant area and overall comfortable stay!! I’ll definitely be back for a girls trip ♥️

10

Donna

1 Nov 2024

·

Stayed 1 night

We had a nice start at the Doubletree. Room was nice, only complaint was the shower walls need a little more scrubbing. The front desk staff were very nice and friendly. The restaurant staff at the hotel were very nice and food was absolutely delicious! We were so glad that we decided to stay there and try them out. I would definitely stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $215	6 $212	7
8 $121	9 $126	10 $126	11 $125	12 $126	13 $152	14 $145
15 $112	16 $167	17 $136	18 $133	19 $127	20 $145	21 $145
22 $103	23 $108	24 $108	25 $108	26 $108	27 $121	28 $121
29 $103	30 $109

Su	Mo	Tu	We	Th	Fr	Sa
		1 $126	2 $126	3 $126	4 $139	5 $101
6 $112	7 $126	8 $126	9 $126	10 $126	11 $139	12 $139
13 $112	14 $126	15 $126	16 $126	17 $126	18 $139	19 $139
20 $103	21 $108	22 $108	23 $108	24 $108	25 $121	26 $121
27 $103	28 $108	29 $108	30 $108	31 $108

Doubletree by Hilton Hotel Norfolk Airport

Prices for Doubletree by Hilton Hotel Norfolk Airport

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Room, 2 Double Beds

Junior Suite, 1 King Bed, Kitchenette

Studio Suite, 1 King Bed with Sofa Bed, Kitchenette

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility and Hearing)

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Guest reviews of Doubletree by Hilton Hotel Norfolk Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Doubletree by Hilton Hotel Norfolk Airport

Prices for upcoming dates