Norfolk Waterside Marriott
Property description
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Book on Vio
Filter by:
Guest reviews
8.3
Very good
Based on 1,002 verified reviews
Who stays here?
Business
22%
Couple
29%
Family
33%
Group
8%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Norfolk Waterside Marriott, guests consistently praise the walkable waterfront location and views, while feedback is mixed on service speed and reliability, room maintenance details, and the practicality of some design choices like glass bathroom doors.
Read moreWas this helpful?
10
Daniel
3 days ago
·
Stayed 4 nights
Clean, well maintained, comfortable.
Clean, well maintained, comfortable.
10
Desiree
6 days ago
·
Stayed 1 night
The room was immaculate, the staff went above and beyond to assist and we're very friendly. We did not eat at the property. Valet service was top notch. Plenty of bars, restaurants and things to do in the vicinity.
The room was immaculate, the staff went above and beyond to assist and we're very friendly. We did not eat at the property. Valet service was top notch. Plenty of bars, restaurants and things to do in the vicinity.
4
Dionne
last week
·
Stayed 1 night
Location was great but that’s it! We stayed one night. No hand soap in our bathroom. I requested soap from the first desk and I was told housekeeping would deliver it to our room. We never received it. Once we checked out and we asked about the soap. The front desk staff said oh we don’t have any!! Check out time is at 11:00. However, at 9:30 housekeeping started banging on the door asking if we needed services…why? Then, at 10:30 there was more banging on the door followed by a housekeeper entering our room with a key! I told the manager upon check out and she stated she would follow up with housekeeping and security! No apology or empathy for the inconvenience. Not to mention we paid almost $300 for this stay! If we are ever back in Norfolk we won’t be staying here.
Location was great but that’s it! We stayed one night. No hand soap in our bathroom. I requested soap from the first desk and I was told housekeeping would deliver it to our room. We never received it. Once we checked out and we asked about the soap. The front desk staff said oh we don’t have any!! Check out time is at 11:00. However, at 9:30 housekeeping started banging on the door asking if we needed services…why? Then, at 10:30 there was more banging on the door followed by a housekeeper entering our room with a key! I told the manager upon check out and she stated she would follow up with housekeeping and security! No apology or empathy for the inconvenience. Not to mention we paid almost $300 for this stay! If we are ever back in Norfolk we won’t be staying here.
8
Clarke
3 weeks ago
·
Stayed 2 nights
Clean room but some highlights of a dated building or damage. The hallway had a chunk of wall missing, the toilet tank was running (sound wise) constantly, the ceiling in the bathroom was a bit rusty and had unfinished paint, little things like that. I’d say it way average, not exceptional. Staff was neutral to kind. Parking options nearby were plentiful thankfully.
Clean room but some highlights of a dated building or damage. The hallway had a chunk of wall missing, the toilet tank was running (sound wise) constantly, the ceiling in the bathroom was a bit rusty and had unfinished paint, little things like that. I’d say it way average, not exceptional. Staff was neutral to kind. Parking options nearby were plentiful thankfully.
10
Marlinda
3 weeks ago
·
Stayed 1 night
Great experience all around. I arrived early and was put on a waiting list and was able to check in early!!!!
Great experience all around. I arrived early and was put on a waiting list and was able to check in early!!!!
235 East Main Street, Downtown Norfolk, Norfolk, Virginia, United States of America
Location
Norfolk Waterside Marriott is centrally located in Norfolk, a 2-minute walk from Waterside District and 11 minutes by foot from Norfolk Scope. This hotel is 0.8 mi (1.3 km) from Chrysler Hall and 0.8 mi (1.3 km) from Harbor Park.
More location infoHave a question?
Instant AI responses are based on hotel information
Similar properties