Is parking available at the hotel?

Parking is available on-site and is subject to charges. Guests must contact the property in advance to reserve parking. The covered self-parking fee is approximately EUR 25 per day, and valet parking is also available for the same fee with in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 11:00 AM for a fee of approximately EUR 38 for adults and EUR 19 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available for an additional fee, and arrangements should be made by contacting the property at least 48 hours before arrival.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility. There are elevators and step-free entrances, but specific details about wheelchair-accessible facilities are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Cairo, within a 5-minute drive of Tahrir Square and the Egyptian Museum. It is approximately 10.9 miles (17.5 km) from the Giza Pyramid Complex and 11.8 miles (19 km) from the Grand Egyptian Museum.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability are not specified.

What are the hotel's policies regarding children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Does the hotel offer extra beds or cribs?

The property offers rollaway beds for a fee of EUR 50 per night, subject to availability. Advance request or confirmation may be required.

Sofitel Cairo Downtown Nile Hotel

What guests think

At Sofitel Cairo Downtown Nile, travellers frequently praise the friendly, professional staff, clean recently renovated rooms with Nile views, and the central riverside location, while noting occasional check-in delays, smoky public areas, and some noise or maintenance issues.

Guests enjoy the pool, spa and gym, with several highlighting the club lounge and a secure atmosphere. Breakfast is widely praised for variety and quality, and on-site restaurants earn compliments, though some found prices high and taste inconsistent. Overall, expect an upscale city stay with strong amenities and some urban trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, spa, and gym are well maintained and popular, and the club lounge service stands out. A few note strong paint smells and smoke in public areas.

Related guest reviews

8

Michael

23 Apr 2025

·

Stayed 2 nights

The property is beautiful with a great breakfast dining option. The pool, gym, and all services are very nice but options are overpriced for Egypt standards like the spa and airport transfer. Customer service can be improved where each person seems to be at the counter for 10-15 minutes and we had to remind them a few times about the late checkout which they told us was ok

10

Myriam

24 Oct 2025

·

Stayed 3 nights

Super zentrale Lage am Nil / Downtown, tolle Pool Aera, nettes Personal

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10

María

4 Aug 2025

·

Stayed 4 nights

This is the best hotel I’ve ever stayed in Cairo. The staff ia incredibly friendly and helpful, the rooms are big, nice and clean. The breakfast was great. I would like to know what the smell around the hotel is because it smells delicious. The bakery downstairs at the lobby is also really good. The view from the pool area is also very good. I would definitely come back and recommend this hotel 100%. I would just like to clarify that when it says that the spa is included it means the use of the jacuzzi.

10

Frederique

5 Sept 2025

·

Stayed 4 nights

We had an amazing stay at the Sofitel in Cairo. From the moment we arrived, the service was exceptional—front desk, concierge, and every team member we encountered went above and beyond to make our experience enjoyable. The pool area and gym were well managed, and the spa was truly relaxing. Our room was spotless and very comfortable, making it easy to unwind after exploring the city. The hotel’s location is also excellent, close to everything we needed. Overall, everything about our stay exceeded expectations, and we would highly recommend the Sofitel Cairo to anyone visiting the city.

10

Vonetta Lynn

14 Oct 2025

·

Stayed 6 nights

The spa was top tier, sauna, hot tub, steam room, comp fruit, tea water, pool area was clean and beautiful, lounge area outside with live music, three restaurants, food was amazing, the smell throughout the hotel was so beautiful. I will definitely be back and next time I will bring my children so that they can experience Egypt as well. My daughter and I are black from Chicago and California and we felt safe walking around there are a lot of street vendors and ppl selling trinkets but you can negotiate the price for sure.

10

douglas

22 Sept 2025

·

Stayed 3 nights

Great hotel, especially enjoyed the service in the club lounge -guys were really accommodating and friendly

10

Salim Abou

1 Jun 2025

·

Stayed 5 nights

Lovely location with nice facilities

10

Alreem

30 Jan 2025

·

Stayed 3 nights

اخترت الفندق هذا لأنه امن جداً ولا يسمح لأي احد بالدخول من غير تصريح او تفتيش لو كان من خارج الفندق الستاف طيبين لكن الجماعه في الرسبشن عددهم قليل على كمية الزوار في الفندق يعني نوقف في اللاين اكثر من نص ساعه انتظار ..و ايضاً في الجيك ان انتظرت ٣ ساعات عشان يعطوني غرفه .. اكل الروم سيرفس. سيء جداًً أتمنى يتغير ويتم تحسينه .. موقع الفندق ممتاز يعتبر من افضل المناطق

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8

Abdulrahman

23 Jan 2025

·

Stayed 6 nights

Great stay, the hotel is renowned but the paint smell is still there and it’s very strong, over all it was awesome stay

10

Per

1 Mar 2026

·

Stayed 2 nights

Et meget imødekommende personale i alle henseender og at vi havde tilvalgt Club Lounge

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews note very clean rooms and common areas. Some report lapses such as dirty bathrooms, dusty balconies, or housekeeping not replenishing items.

Related guest reviews

10

María

4 Aug 2025

·

Stayed 4 nights

This is the best hotel I’ve ever stayed in Cairo. The staff ia incredibly friendly and helpful, the rooms are big, nice and clean. The breakfast was great. I would like to know what the smell around the hotel is because it smells delicious. The bakery downstairs at the lobby is also really good. The view from the pool area is also very good. I would definitely come back and recommend this hotel 100%. I would just like to clarify that when it says that the spa is included it means the use of the jacuzzi.

10

Frederique

5 Sept 2025

·

Stayed 4 nights

We had an amazing stay at the Sofitel in Cairo. From the moment we arrived, the service was exceptional—front desk, concierge, and every team member we encountered went above and beyond to make our experience enjoyable. The pool area and gym were well managed, and the spa was truly relaxing. Our room was spotless and very comfortable, making it easy to unwind after exploring the city. The hotel’s location is also excellent, close to everything we needed. Overall, everything about our stay exceeded expectations, and we would highly recommend the Sofitel Cairo to anyone visiting the city.

4

Edit

14 Jul 2025

·

Stayed 2 nights

The room was not clean and it smelled like smoke even though it was a non-smoking room. The furniture was damaged and outdated. The halls were not clean.

10

Moon

25 Dec 2025

·

Stayed 2 nights

Clean and new rooms, staff very professional nice view and delish breakfast

8

Iuli

26 Aug 2025

·

Stayed 2 nights

In general the hotel was nice. The food at the Lebanese restaurant was very good! Our hotel room bathroom was a bit dirty and in a state of disrepair (toilet roll holder fell off the wall and was filled with sticky wet glue), hair in the shower drain. Staff were quite friendly.

4

Vijay

23 Nov 2025

·

Stayed 5 nights

This is the worst 5* hotel I have ever stayed in. The rooms were dirty after housekeeping had been and the balcony was covered in dirt so you couldn’t even enjoy it. The hotel has no laundry service or room service. We were charged £80 for 2 people to eat in a very average buffet for dinner. At check in, we were not informed about the hotel processes or amenities whatsoever, only that breakfast was on floor 2. The service at breakfast was incredibly poor, the staff stand around chatting rather than checking on customers. We had to request drinks rather than being asked. When housekeeping did attend to our room, the complimentary tea and coffee were not replenished. We also had an empty minibar. Overall, for the price this hotel is absolutely NOT worth the money.

8

Erich

10 Feb 2026

·

Stayed 7 nights

Sauberes Zimmer. Zuvorkommendes, freundliches Personal. Zu Fuss war nichts zu erreichen, die unmittelbare Gegend war etwas heruntergekommen leider. Frühstück nicht nach westlichem Geschmack... Konnte wenig essen.

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10

Jose Antonio

24 Feb 2026

·

Stayed 3 nights

Fantástico hotel en el centro de El Cairo. Todo es destacable desde la limpieza hasta el servicio y la amabilidad del personal

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10

Frances

30 Nov 2025

·

Stayed 2 nights

Spotless room— cheerful courteous helpful staff—beautiful art everywhere !!

10

Yousuf Dadullah Mohamed

14 Oct 2025

·

Stayed 6 nights

Clean rooms friendly staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with many offering impressive Nile views. Recurring issues include street or event noise (especially on balconies), occasional maintenance problems, and smoke odors or dated furnishings in a few rooms.

Related guest reviews

10

Omar

26 Dec 2025

·

Stayed 5 nights

A newly renovated hotel in an excellent location. The room had stunning river views. The staff coul

10

Karem

12 Aug 2025

·

Stayed 2 nights

Elegant and clean

6

Amelie

8 May 2025

·

Stayed 1 night

L'hôtel est beau et propre. Par contre, mariage en semaine en extérieur organisé par l'hôtel. Musique à fond toute la nuit avec le bruit des basses qui résonnent dans notre corps... même au 20e étage. Peut-être informé la direction qu'on hôtel est d'abord fait pour dormir.

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10

Christina

8 Sept 2025

·

Stayed 2 nights

Please forgive me, I accidentally left a 1-star review earlier and haven’t been able to figure out how to remove it. I want to make it clear that I truly enjoyed my stay at Sofitel! In fact, I loved it so much that I extended my trip by two extra nights and chose to continue staying at Sofitel. The service and staff were absolutely wonderful, everyone was very friendly, helpful, and extremely accommodating. The room was clean and comfortable, and while it was a little noisy on the balcony, once the doors were closed, it was very quiet inside. The views were lovely, and the atmosphere was relaxing. The restaurants served great food, we especially enjoyed the Lebanese restaurant and ended up dining there almost every day because the food was so delicious! Overall, a fantastic experience. Highly recommend!

4

Edit

14 Jul 2025

·

Stayed 2 nights

The room was not clean and it smelled like smoke even though it was a non-smoking room. The furniture was damaged and outdated. The halls were not clean.

10

Moon

25 Dec 2025

·

Stayed 2 nights

Clean and new rooms, staff very professional nice view and delish breakfast

4

Abdulla

18 Aug 2025

·

Stayed 6 nights

I suffered from the daily maintenance by my requested from the hotel for the bathroom and safe, not to mention the hotel staff's indifference to the suffering I experienced in the room, and their disregard for my request to switch rooms or meet with the hospitality team. They explained to me that there were no vacant rooms, but after checking the booking websites, I found approximately seven suites in the same category as mine were vacant. First, the receptionist, named Hussein, acted deceitfully with me, explaining that he had allocated me the best suite room in the hotel. I didn't understand what he meant except that this suite room was free of problems. It makes no sense for him to tell me it was the best suite room when it was similar to all the suites in the same category. I was surprised to find it on the 9th floor, even though I had reserved with access to the Milestone Club. it's supposed to be on the 20th floor or higher. This is where the problems began. The 9th floor is closer to the hustle and bustle of the Corniche than the suites on the upper floors. The safety box doesn't work, even after maintenance. It breaks down the next day, when they replace it after shortly before my stay ended. Of course, but clearly it was of poor quality, as you have to set a password for it every day! The bathroom was another major disaster. The water is always scalding hot in the early morning and water seeping in from the sink and toilet, And so on ! In short, will not back again!

10

Mamun

7 Nov 2025

·

Stayed 4 nights

Rooms were clean, staff were very courteous and amenities were efficient.

8

Abdulrahman

23 Jan 2025

·

Stayed 6 nights

Great stay, the hotel is renowned but the paint smell is still there and it’s very strong, over all it was awesome stay

10

Stacey

2 Nov 2025

·

Stayed 3 nights

Yes the view was nice.

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Service

Staff are frequently described as friendly, courteous, and helpful across departments. However, several guests experienced slow or disorganized check-in, inconsistent front-desk handling of issues, or slow room service.

Related guest reviews

2

NAVEEN SHARIF ABDEL

21 Aug 2025

·

Stayed 3 nights

Awful reception staff- mean, condescending and definitely need training before standing in front of customers to understand their job properly. Particularly Dina and Mohammed. I had booked via Expedia for 1 adult 3 kids ( with the correct ages). Expedia automatically changed it to the required 3 adults and 1 child as per the requirements of the hotel. However - on check in, they refused to let me check in unless I paid $400 as they assumed the booking was for three children. I showed them the terms and conditions of Expedia and they refused - insisting that the breakfast is expensive and that has to be covered hence I should pay $400. Numerous conversations with Dina - showing her the terms but she refused to listen and said she will be kind and charge me $195 instead. They basically said pay this or you can go elsewhere I paid- as I had my family with me - left a bad taste. While leaving the hotel on my last day I spoke to another manager Mohammed -I could tell I was wasting my time. I asked for my money back and he smiled and refused. Advise not to stay in this hotel if you don’t want to ruin your stay. Expedia were not helpful in this matter either - the hotel first responded saying is the policy, second that oh as the reservation was for 3 adults we charged the price for the child. Thankfully being an Accor member helped and they helped with a refund.

4

Amir

27 Jan 2026

·

Stayed 1 night

Not so helpful staff at the entrance.

8

Jayne

7 Aug 2025

·

Stayed 1 night

Check in slow. Customer service ok. I ordered two beers and they were given to me warm with Service charge on top. Massage was phenomenal. Rooms are great. View from restaurant is lovely. Food ok but didn’t like my main meal so didn’t touch it.

8

AMARINDER SINGH

11 Oct 2025

·

Stayed 5 nights

Room service was a little slow

10

Frédéric

22 Feb 2026

·

Stayed 3 nights

Personnel respectueux, courtois et très professionnel. Hôtel très bien situé et la chambre et les équipements parfaits.

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10

Vasim

11 Oct 2025

·

Stayed 5 nights

Great place to stay. Easy to get a taxi to take you everywhere. Staff were very helpful and accommodating. Highly recommended.

10

Mamun

7 Nov 2025

·

Stayed 4 nights

Rooms were clean, staff were very courteous and amenities were efficient.

10

MOE

22 Jul 2025

·

Stayed 1 night

The GM and all the staff are very kind and professional

10

Per

1 Mar 2026

·

Stayed 2 nights

Et meget imødekommende personale i alle henseender og at vi havde tilvalgt Club Lounge

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4

Erika

7 May 2025

·

Stayed 1 night

Pesimo servicio al cliente, aunque hagas el check in on line, te tienen 1 hora esperando para hacer de nueva cuenta el check in, sin ningun orden, atendiendo a otras personas fuera de la fila, ni siquiera te miran a los ojos. Pedi 10 veces una cama extra, y solo me decian que ya la iban a enviar.. nunca llego. Jamás regresaria a este hotel. NO LO RECOMIENDO PARA NADA.

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AI-generated summary based on recent guest reviews

Location

Central by the Nile and across from a riverside walkway with restaurants and cafes; taxis are easy to find. A few found the immediate area run-down or less walkable, though others felt it was very safe.

Related guest reviews

10

Myriam

24 Oct 2025

·

Stayed 3 nights

Super zentrale Lage am Nil / Downtown, tolle Pool Aera, nettes Personal

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10

Omar

26 Dec 2025

·

Stayed 5 nights

A newly renovated hotel in an excellent location. The room had stunning river views. The staff coul

10

Juan

30 Sept 2025

·

Stayed 4 nights

Hotel muy completo , bien ubicado

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10

Michel

4 Nov 2025

·

Stayed 3 nights

La chambre était propre, le personnel très courtois, le lobby magnifique. Un bel hôtel, idéalement situé à proximité du centre-ville

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10

Amany

20 Sept 2025

·

Stayed 2 nights

Location was amazing

10

Martin

26 Oct 2025

·

Stayed 4 nights

Breakfast buffet is incredible! Best I ever had. Beautiful hotel. Very safe!

10

Michael

11 Nov 2025

·

Stayed 1 night

Fantastic hotel across the street from a great Nile walkway.

10

Vasim

11 Oct 2025

·

Stayed 5 nights

Great place to stay. Easy to get a taxi to take you everywhere. Staff were very helpful and accommodating. Highly recommended.

8

Erich

10 Feb 2026

·

Stayed 7 nights

Sauberes Zimmer. Zuvorkommendes, freundliches Personal. Zu Fuss war nichts zu erreichen, die unmittelbare Gegend war etwas heruntergekommen leider. Frühstück nicht nach westlichem Geschmack... Konnte wenig essen.

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10

Sarah

13 Sept 2025

·

Stayed 3 nights

Very comfortable stay, room very tidy, staff friendly, across the road to water front walkway full of restaurants shopping, and cafés

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Dining

Breakfast earns strong praise for variety and quality, and the Lebanese/Kamala restaurant is a highlight. Some guests found buffet or room service food average and prices high.

Related guest reviews

2

SAMY

10 Oct 2025

·

Stayed 5 nights

We found out at the check in that we are not entitled to a breakfast, and we ask the front desk clerk about the price per day per person, he responded $ 33 per person per day Too expensive

10

Luz María

13 Feb 2026

·

Stayed 2 nights

La habitación tiene buen tamaño, el desayuno es de lo mejor, están haciendo el pan ahí, la ubicación es buena

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10

Kelly

20 Oct 2025

·

Stayed 3 nights

Absolutely stunning hotel, we really enjoyed our stay. Mustafa in Kamala restaurant was amazing, thank you for such a warm welcome, our dinner was full of laughter. Breakfast buffet has alot of options, unfortunately the p, we really enjoyed their healthy juice stand,

10

Martin

26 Oct 2025

·

Stayed 4 nights

Breakfast buffet is incredible! Best I ever had. Beautiful hotel. Very safe!

10

Christina

8 Sept 2025

·

Stayed 2 nights

Please forgive me, I accidentally left a 1-star review earlier and haven’t been able to figure out how to remove it. I want to make it clear that I truly enjoyed my stay at Sofitel! In fact, I loved it so much that I extended my trip by two extra nights and chose to continue staying at Sofitel. The service and staff were absolutely wonderful, everyone was very friendly, helpful, and extremely accommodating. The room was clean and comfortable, and while it was a little noisy on the balcony, once the doors were closed, it was very quiet inside. The views were lovely, and the atmosphere was relaxing. The restaurants served great food, we especially enjoyed the Lebanese restaurant and ended up dining there almost every day because the food was so delicious! Overall, a fantastic experience. Highly recommend!

10

Moon

25 Dec 2025

·

Stayed 2 nights

Clean and new rooms, staff very professional nice view and delish breakfast

8

Iuli

26 Aug 2025

·

Stayed 2 nights

In general the hotel was nice. The food at the Lebanese restaurant was very good! Our hotel room bathroom was a bit dirty and in a state of disrepair (toilet roll holder fell off the wall and was filled with sticky wet glue), hair in the shower drain. Staff were quite friendly.

10

Alreem

30 Jan 2025

·

Stayed 3 nights

اخترت الفندق هذا لأنه امن جداً ولا يسمح لأي احد بالدخول من غير تصريح او تفتيش لو كان من خارج الفندق الستاف طيبين لكن الجماعه في الرسبشن عددهم قليل على كمية الزوار في الفندق يعني نوقف في اللاين اكثر من نص ساعه انتظار ..و ايضاً في الجيك ان انتظرت ٣ ساعات عشان يعطوني غرفه .. اكل الروم سيرفس. سيء جداًً أتمنى يتغير ويتم تحسينه .. موقع الفندق ممتاز يعتبر من افضل المناطق

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10

Hidelisse

27 Mar 2025

·

Stayed 2 nights

The hotel is clean, modern, and offers excellent dining options. The breakfast is outstanding, with a wide variety of choices. However, the front desk staff could be more professional and welcoming.

4

Vijay

23 Nov 2025

·

Stayed 5 nights

This is the worst 5* hotel I have ever stayed in. The rooms were dirty after housekeeping had been and the balcony was covered in dirt so you couldn’t even enjoy it. The hotel has no laundry service or room service. We were charged £80 for 2 people to eat in a very average buffet for dinner. At check in, we were not informed about the hotel processes or amenities whatsoever, only that breakfast was on floor 2. The service at breakfast was incredibly poor, the staff stand around chatting rather than checking on customers. We had to request drinks rather than being asked. When housekeeping did attend to our room, the complimentary tea and coffee were not replenished. We also had an empty minibar. Overall, for the price this hotel is absolutely NOT worth the money.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $428	4 $370	5 $385	6 $303	7 $304
8 $285	9 $269	10 $341	11 $401	12 $401	13 $401	14 $367
15 $401	16 $401	17 $401	18 $401	19 $401	20 $378	21 $321
22 $320	23 $296	24 $306	25 $321	26 $319	27 $321	28 $321
29 $283	30 $285

Su	Mo	Tu	We	Th	Fr	Sa
		1 $286	2 $286	3 $286	4 $286	5 $286
6 $286	7 $273	8 $284	9 $267	10 $286	11 $286	12 $274
13 $238	14 $228	15 $225	16 $280	17 $372	18 $356	19 $268
20 $301	21 $273	22 $353	23 $423	24 $443	25 $426	26 $424
27 $424	28 $422	29 $424	30 $445	31 $446

Sofitel Cairo Downtown Nile

About this property

Location

Room options

Classic Room, 2 Double Beds

Executive Room, 1 King Bed, Club

Opera Suite, 2 Double Beds, Nile View, Club Millesime Access

Classic Room, 1 King Bed

Opera Suite, 1 King Bed, Nile View, Club Millesime Access

Deluxe Room, 2 Double Beds, River View

Luxury Room, 2 Double Beds

Executive Room, 2 Double Beds, Club

Luxury Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Presidential Suite, 1 King Bed, River View

Prestige Suite, 1 King Bed, Nile View, Club Millesime Access

Royal Suite, 2 Double Beds

Guest reviews of Sofitel Cairo Downtown Nile

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sofitel Cairo Downtown Nile

Considering this hotel for your Cairo trip?

Prices for upcoming dates