Name: Kempinski Nile Hotel, Cairo
Address: Cornich El Nile, 12 Ahmed Ragheb Street, Garden City, Cairo, Egypt, Cairo, Cairo Governorate, EG
Price range: US$72–US$286 per night
Rating: 8.55

What guests think

Across recent reviews of Kempinski Nile Hotel, Cairo, travelers frequently praise the warm, attentive staff, central Nile-side location, and generous breakfasts, while noting that rooms can feel small or dated and that street or call-to-prayer noise sometimes reaches inside.

Most guests describe clean, comfortable spaces and impressive views, with standout concierge support and security. Common drawbacks include limited loungers and space by the rooftop pool, sporadic maintenance or AC issues, and mixed feedback on some restaurant dishes and billing or check-in experiences. Expect a polished, intimate city hotel with excellent service and a few space and consistency trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated rooftop pool and bar deliver great Nile views, but space and loungers are limited and it can feel crowded. Guests also praise the spa, gym, security, and executive lounge.

Related guest reviews

8

Robert

19 Jan 2026

·

Stayed 3 nights

Upon arrival, we were upgraded to a suite -- a super nice gesture! Turndown service is also a nice gesture. Breakfast was superb -- highly recommended! Rooms are a bit dated: In particularly, I believe that there should be dedicated outlets for recharging mobile devices. Temperature of rooftop pool was pleasantly warm in January. There aren't many nearby restaurants in the area, but I would stay again at this hotel.

10

Christopher

11 Jun 2025

·

Stayed 3 nights

Great room with outstanding service during my entire stay. I loved the roof top pool and with a bar and ability to order food. The gym was one of the best hotel guns ever seen and I greatly enjoyed the saunas. Also, great and convenient location in the Garden District and great views of the Nile.

10

Amanda

15 Oct 2025

·

Stayed 1 night

Very nice stay. Loved the roof top bar!

10

Lee

10 May 2025

·

Stayed 2 nights

Lovely boutique hotel we had a suite that was very roomy and overlooking the Nile. Pool top level is very small and very crowded- we were a little disappointed as we were not able to get a pool bed at any point as it was always occupied. Restaurants were good but although staff were really trying to be helpful it was as if they were “junior” employees and not always sure what to do. Food was good not great. Service by front desk was excellent.

10

Naylem

9 Aug 2024

·

Stayed 1 night

Wir haben diese Unterkunft für 1 Nacht gebucht da wir für 2 Tage in Kairo waren, ich kann nur WoW sagen, das Hotel ist luxuriös, die Angestellten sehr nett, das Zimmer sehr schön in einem antiquen Style eingerichtet & die Aussicht auf den Nil & Kairotower vom Zimmer sehr schön. Das allerbeste ist die Rooftop bar mit leckeren Cocktails & bei Sonnenuntergang mit einer Wahnsinnigen Aussicht auf den Nil

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10

Larissa

15 Jul 2025

·

Stayed 8 nights

A estadia foi longa e no geral maravilhosa. Hotel sensacional, área da piscina ótima, uma academia pequena e um spa. O quarto é Amplo e muito confortável. O atendimento pode melhorar, demoram muito na hora de fechar a conta da consumação.

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10

François

16 Mar 2025

·

Stayed 4 nights

Amazing stay at Kempinski Hotel, very friendly personal and great amenities. The rooftop pool and spa is definitely a major plus, together with the great variety of restaurants and places to have a drink across different floors of the hotel. Will come back for sure!

10

Roberto

9 Jun 2025

·

Stayed 3 nights

This was a great selection for a first time visit to Cairo. The property is well appointed, the breakfast buffet delicious, it has a great pool with beautiful views of the city and the Nile, a great spa, great security, near the US and UK Embassies, centrally located, and with super attentive staff.

8

MUBEEN

15 Jul 2023

·

Stayed 4 nights

Rooftop was great at night but not much area to lounge or tan around the pool.

10

Mahbubul

29 Nov 2025

·

Stayed 3 nights

Great breakfast selection. Just a note: small pool with not many bed. Hotel is located on a busy street so not easy to get to or from without a car/taxi.

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Cleanliness

Most guests find the hotel very clean and well maintained. A smaller number report lapses such as dirty carpets, clogged drains, or worn fixtures.

Related guest reviews

10

Amir

30 Nov 2025

·

Stayed 3 nights

Perfecte kamer groot en mooi ingericht, zeer schoon en aardig personeel.

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4

Raminta

1 May 2024

·

Stayed 1 night

The hotel has cigarette smell and needs to be updated. Carpets were dirty and small rooms. Shower was clogged. I would not stay there again.

6

Samar

3 Aug 2024

·

Stayed 3 nights

The property is very small and outdated for the rate and a "luxury" category. It is a very nice "boutique" hotel with great location and view, however, you can see a lot of wear and tear. The cleanliness was also disappointing, the carpet was obviously dirty, there were a lot of finger prints and stains on the high touch areas, also we were scheduled for a linen change but they skipped it because we were checking out the following day. The water pressure was very weak as well. The bed and linen though were very good quality. Staff are very nice however they are very selective to allow certain cars to pull in for drop off/pick up which was not expected from a luxury hotel in this area. For the price I would rather stay at Four Season or Intercontinental next door.

10

Volker

25 Nov 2025

·

Stayed 1 night

Alles sauber und einwandfrei.

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10

Fadi A

10 Nov 2025

·

Stayed 2 nights

Everything stood out in this hotel from clean rooms, staff, amenities.

4

Constantin Florin

28 Oct 2025

·

Stayed 3 nights

Shower leaking and clogged sink. Restaurant on the rooftop - don’t buy steak or any other food. I got a rib eye but was impossible to eat. Staff is nice in the hotel.

4

Kervin

19 Nov 2024

·

Stayed 3 nights

The room was very dirty, bathroom sink clogged.

10

Khaled

12 Jan 2026

·

Stayed 1 night

Clean room, helpful staff, excellent breakfast with fresh food and wide variety. Front desk was very helpful and cooperative.

10

Denise

13 Nov 2025

·

Stayed 3 nights

The hotel was very clean. The staff are friendly and helpful I emailed Concierge desk prior to our visit. Sabry communicated w me via email and we arranged a guided tour of the pyramids. Heba was our guide. She was great. She spoke English fluently and was very knowledgeable. She arranged to the tour to met our needs. I would highly recommend Heba. The tour was $$$ but very convenient and comfortable. The Concierge representatives were all pleasant and helpful at all hours of the day and night. The Hotel representatives at the front entrance were very welcoming and helpful especially with locating uber drivers. Sayed Sayed from Housekeeping was very friendly and accomodating. Ibrahim from Housekeeping cleaned and maintained our beautiful room. This hotel is truly a haven in a very busy crowded Cairo. I would recommend a Nile view room from a high floor. We were on the 9th floor; the view was amazing.

10

Jaymin

17 Aug 2025

·

Stayed 4 nights

It was clean and it was conveniently located.The staff were very friendly and the breakfast was excellent.Would stay here again.

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Rooms

Rooms are comfortable with standout Nile views, but several note compact layouts, dated elements or worn mattresses, and street or call-to-prayer noise on some floors.

Related guest reviews

8

Faruk

15 Dec 2024

·

Stayed 3 nights

Check-in was very easy. The staff was extremely attentive and friendly. If they have a suitable room, they do not wait for the check-in time. The room size was adequate and very clean. There were 3 important deficiencies that I can write. The first and most important of these; the sound insulation of our room on the 2nd floor facing the road was unfortunately very bad. All the car sounds were in the room. Secondly, although the cooling setting of the refrigerator was at the last level, it did not provide sufficient cooling. Thirdly, the bathroom turned into a lake when taking a shower due to the poor insulation of the bottom of the cabin.

6

Massimo

3 Jan 2023

·

Stayed 19,359 nights

I materassi erano sfondati con due incavi da usura delle molle ai lati dove dormono le due persone, dovrebbero essere stati rinnovati da molto tempo, Inaccettabile in un 5 stelle al prezzo di oltre 600 euro a notte e in Egitto, con un costo della vita ben diverso! Le camere erano di media dimensione, pochino per un 5 stelle, nei mq della presentazione includevano il bagno e l'ingresso

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10

Mohanad

19 Aug 2025

·

Stayed 2 nights

The hotel overall is nice , location great , nice staff , rooms a bit small , breakfast buffet is good

10

dalia

28 Feb 2025

·

Stayed 2 nights

The small size of the hotel makes every guest feel special . The rooms are very clean with a stunning view of the river Nile. Gourmet breakfast buffet. The place of the hotel in the center makes every place close.

8

Halil Cem

2 Jun 2024

·

Stayed 3 nights

Windows so not provide adequate noise insulation

8

Nabeel

27 Jan 2025

·

Stayed 5 nights

Thought the hotel was a really nice stay. As a 5* expectations are set very high and overall felt the hotel fairly well met but didn’t exceed these/excite. Rooms felt a little small and dated, but overall service was good, location was nice, breakfast had a good variety and generally fair to good food. Cafe was excellent (atmosphere and food). Having stayed at two other 5* hotels on the same holiday albeit in a different country, the Kempinski was certainly not the best of the three but nonetheless a nice place all the same

4

Clara V

17 Dec 2024

·

Stayed 3 nights

Check-in took an unnecessarily long 20-25 minutes, as our host was preoccupied speaking in Arabic with two employees who, by contrast, were efficiently helping other guests in just 5-7 minutes. After finally checking in, we entered a warm room with no functioning AC. The first technician who came suggested we "increase the temperature and wait 10 minutes" – an absurd solution. Frustrated, I called the front desk again, and a proper technician resolved the issue in 5 minutes. Next came the ordeal of connecting to the hotel’s Internet. It should have been simple: enter my last name and room number. Instead, we had no connection. Worse yet, I was repeatedly promised IT help, only to have two hotel employees arrive and, without permission, touch my laptop while questioning the spelling of my last name. What made matters worse was the lack of attentiveness during check-in. I was traveling with a family member in a wheelchair. Later, I was taking a relaxing bath with the beautiful view – but my room was located directly in front of a prayer tower. While I respect cultural norms, the loud calls to prayer starting as early as 5:00 AM and continuing throughout the day until 6:45 PM. Westerners: avoid 5th floor rooms facing Nile River. Also the hotel-provided hair dryer didn’t fit the room’s outlets. Next day, our Muslim neighbours started singing loud, clapping with also very loud music at 4 AM. Breakfast that you pay extra had bad sour coffee, bad food, next day they changed chef.

10

Thomas

24 Nov 2024

·

Stayed 2 nights

Quiet and beautiful over looking the Nile

10

Christian

6 Jun 2022

·

Stayed 4 nights

Die Lage des Hotels ist sehr gut. Das Essen ist ausgezeichnet und das Personal ist sehr aufmerksam und freundlich. Wenn man eine Unterkunft, an der Straße zugewandten Seite hat, wären Schallschutzfenster wünschenswert.

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10

Denise

13 Nov 2025

·

Stayed 3 nights

The hotel was very clean. The staff are friendly and helpful I emailed Concierge desk prior to our visit. Sabry communicated w me via email and we arranged a guided tour of the pyramids. Heba was our guide. She was great. She spoke English fluently and was very knowledgeable. She arranged to the tour to met our needs. I would highly recommend Heba. The tour was $$$ but very convenient and comfortable. The Concierge representatives were all pleasant and helpful at all hours of the day and night. The Hotel representatives at the front entrance were very welcoming and helpful especially with locating uber drivers. Sayed Sayed from Housekeeping was very friendly and accomodating. Ibrahim from Housekeeping cleaned and maintained our beautiful room. This hotel is truly a haven in a very busy crowded Cairo. I would recommend a Nile view room from a high floor. We were on the 9th floor; the view was amazing.

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Service

Service is a strong point across departments, with friendly staff and proactive concierge support arranging tours. Some guests report slow check-in or billing and minibar disputes.

Related guest reviews

2

Daniel

11 Sept 2025

·

Stayed 2 nights

Hotel double charged. First through hotels.com then for extra services. Overall far from a 5 star experience. Smelling smoke in various places. Iron board doesn’t work and more. I’d give it 3 stars at the most. At 350 usd per night this was pretty bad experience from what’s offered by other.

10

Hazar

25 Jun 2025

·

Stayed 3 nights

Great. Staff was excellent especially Ziad who did an exceptional service to accommodate me.

10

Sharmeen

28 Dec 2024

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Stayed 6 nights

The concierge team was amazing! Made an itinerary for our trip and booked car service and tour guide for us

10

Taskeen

2 Nov 2025

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Stayed 8 nights

My family and I really enjoyed our stay at the hotel. The staff were really helpful. A special thanks to Rajab in the Exec Lounge, Christine and Ibrahim during breakfast and to Raed for helping recover a phone left in a taxi. Overall, an excellent stay and would happily return.

10

Mehrdad

10 Aug 2025

·

Stayed 2 nights

Excellent staff who would like to make your stay memorable

6

Joseph

31 Mar 2024

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Stayed 2 nights

The service at the Kempinski continues to be disappointing for a big name hotel. Check-in was slow - and despite being ‘Gold’ (whatever that means now) there was no early check-in. More frustrating was that when we did get our room, they offered to bring our bags to the room. I had an online meeting - so offered to bring them myself. They insisted they would do it and they’d be with us in five minutes. 45 minutes and three phone calls later to chase them, I went down to the reception to find them, only to miss my meeting. The rooms are nice and in good condition - but continue to use single plastic toiletries galore. We will stay elsewhere next time.

10

Caroline

26 Apr 2025

·

Stayed 7 nights

Started out as a bit of a disaster as my luggage didn't arrive for almost 2 days but the staff sorted me out with pj's and other essentials to keep me going. The welcome at Kempinski was as always, warm and friendly. My room had a view out over my favourite river, the stunning Nile. I received fresh fruit and sweet treats as a welcome gift,👌. The room was spotless, with everything you could possibly want for a comfortable stay. The amazing staff took great pride in how clean they kept the rooms and always checked to see if you needed anything. Some of the lovely staff on my floor were, Mohammed, Karim and Ahmed just to mention a few. I had executive lounge access which was excellent and it was so lovely to see the wonderful Mahmood who keeps it all running smoothly. For me, from the red ladies team, all the way up to the staff at the rooftop pool, the staff are the best in the world. Making your stay the best it can be is what they do and they sure did .⭐️⭐️⭐️⭐️⭐️

10

Geraldine

25 Oct 2025

·

Stayed 2 nights

The breakfast choices was amazing. The staff provided excelleny service! Thank you!

10

Thoufiq

23 Dec 2025

·

Stayed 4 nights

Great food and great staff (especially Mr. Rajab in the executive lounge and Mahmoud in the restaurant)

10

Denise

13 Nov 2025

·

Stayed 3 nights

The hotel was very clean. The staff are friendly and helpful I emailed Concierge desk prior to our visit. Sabry communicated w me via email and we arranged a guided tour of the pyramids. Heba was our guide. She was great. She spoke English fluently and was very knowledgeable. She arranged to the tour to met our needs. I would highly recommend Heba. The tour was $$$ but very convenient and comfortable. The Concierge representatives were all pleasant and helpful at all hours of the day and night. The Hotel representatives at the front entrance were very welcoming and helpful especially with locating uber drivers. Sayed Sayed from Housekeeping was very friendly and accomodating. Ibrahim from Housekeeping cleaned and maintained our beautiful room. This hotel is truly a haven in a very busy crowded Cairo. I would recommend a Nile view room from a high floor. We were on the 9th floor; the view was amazing.

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Location

Central Garden City setting on the Nile with good security; walkable to some sights and convenient for rides. Busy streets mean traffic and, for some, noticeable road noise or less practical walking.

Related guest reviews

10

Blake

6 Apr 2025

·

Stayed 2 nights

Well located and great views over the Nile to watch the feluccas sailing by day and the dinner party boats cruising by night.

10

Thomas

24 Nov 2025

·

Stayed 1 night

Great location.

10

Stephan

16 May 2023

·

Stayed 2 nights

Beautiful Hotel, walking distance to restaurants, Egyptian Museum, very good food at the hotel.

10

Sachen

6 Feb 2024

·

Stayed 7 nights

Kempinski hotel was beyond my expectations. Absolutely clean and quiet. The food was 10/10. Close to everything. All tourist areas was 20-25 minutes away including airport. Would recommend anyone and everyone to stay here.

8

lauren

20 Jun 2023

·

Stayed 4 nights

The hotel is located a block away from The Four Seasons Hotel and sits next to the Nile. It is surrounded by historical Victorian, Art Nouveau and Art Deco ex-mansions in the Garden City neighborhood. The Turkish restaurant is good and upstairs bar has excellent views. Helpful, friendly staff.

10

Roberto

9 Jun 2025

·

Stayed 3 nights

This was a great selection for a first time visit to Cairo. The property is well appointed, the breakfast buffet delicious, it has a great pool with beautiful views of the city and the Nile, a great spa, great security, near the US and UK Embassies, centrally located, and with super attentive staff.

10

Loic

5 Jan 2024

·

Stayed 1 night

Great hotel. Very good location. Room very comfortable. Great view from the pool roof top bar . Very nice breakfast.

10

Michelle

19 Aug 2024

·

Stayed 1 night

Location is great!!

10

Christina

16 Sept 2024

·

Stayed 1 night

This hotel was very nice. Staff was friendly. It’s a good location so you can walk around however since Cairo traffic is a little crazy we just took Ubers from the hotel to where we needed to be since we were not going to risk crossing the streets. Overall the hotel was clean and comfortable. I would stay here again.

10

Mahbubul

29 Nov 2025

·

Stayed 3 nights

Great breakfast selection. Just a note: small pool with not many bed. Hotel is located on a busy street so not easy to get to or from without a car/taxi.

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Dining

Breakfast is widely praised for quality and variety, and several on-site options (including Italian and a café/bakery) are appreciated. Food and service can be inconsistent, with occasional slow breakfast service and some disappointing dishes.

Related guest reviews

8

Robert

19 Jan 2026

·

Stayed 3 nights

Upon arrival, we were upgraded to a suite -- a super nice gesture! Turndown service is also a nice gesture. Breakfast was superb -- highly recommended! Rooms are a bit dated: In particularly, I believe that there should be dedicated outlets for recharging mobile devices. Temperature of rooftop pool was pleasantly warm in January. There aren't many nearby restaurants in the area, but I would stay again at this hotel.

6

KHILNA

17 Aug 2023

·

Stayed 2 nights

Nice pool bar and spa, not enough dinning options and extensive menu. Food was average especially at the rooftop pool bar, we had ordered sandwiches which came quite cold and rubbery considering it was a toasted sandwich. Need to definitely up the food.

8

Maphefo

18 May 2024

·

Stayed 3 nights

Kempinski is supposed to be a 5 Star hotel and experience however some aspects have let us down during our stay. Their Bar fridges were malfunctioning and some items in the room from a house keeping perspective were not up to standard. Their breakfast was amazing albeit the service in the Resturant has been disappointing to a point where I carried dishes off our messy table.

8

Majed

12 May 2024

·

Extremely friendly and helpful staff who managed to get us a room 2 hours earlier than expected as we arrived early. The hotel is clean and the lounge had good food and drinks options while we waited. They also dry-cleaned what we gave them in less than 2 hours, enough time for us to get ready for the wedding we were attending later. We had lunch at the Italian restaurant in the hotel. The Alfredo pasta was the most disappointing and tasteless pasta we've ever had... the other dishes were better. We wouldn't advise walking around. We saw many stray dogs barking at people in the streets. It's better to take a car to your destination.

10

Laura

24 Jun 2025

·

Stayed 2 nights

Amazing service and quality. The staff are exceptional. The hotel is beautiful and the restaurants are very good. We enjoyed a delicious meal at the Italian restaurant. The rooftop pool is lovely for morning swim & coffee.

8

elliott

2 May 2023

·

Stayed 5 nights

The property is exceptional. The pool deck is my favorite place. The kitchen, especially at breakfast, is slow and in-efficient.

4

Constantin Florin

28 Oct 2025

·

Stayed 3 nights

Shower leaking and clogged sink. Restaurant on the rooftop - don’t buy steak or any other food. I got a rib eye but was impossible to eat. Staff is nice in the hotel.

10

Loic

5 Jan 2024

·

Stayed 1 night

Great hotel. Very good location. Room very comfortable. Great view from the pool roof top bar . Very nice breakfast.

10

Bruce

28 Sept 2025

·

Stayed 3 nights

An excellent location, nice room, and very attentive service. I would certainly choose this hotel again if I were in Cairo. Their bakery is outstanding! Nice breakfast with a good mix of local and international selections.

10

Mahbubul

29 Nov 2025

·

Stayed 3 nights

Great breakfast selection. Just a note: small pool with not many bed. Hotel is located on a busy street so not easy to get to or from without a car/taxi.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$247
February	US$234
March	US$195
April	US$174
May	US$115
June	US$96
July	US$92
August	US$163
September	US$173
October	US$218
November	US$232
December	US$290

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11 $207	12 $72
13 $72	14 $72	15 $72	16 $72	17 $205	18 $206	19 $72
20 $72	21 $72	22 $72	23 $72	24 $72	25 $72	26 $72
27 $72	28 $72	29 $72	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $72	3 $72
4 $72	5 $72	6 $72	7 $72	8 $282	9 $264	10 $264
11 $72	12 $72	13 $72	14 $72	15 $72	16 $72	17 $72
18 $72	19 $72	20 $72	21 $72	22 $72	23 $72	24 $72
25 $286	26 $286	27 $266	28 $266	29 $72	30 $72	31 $72

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About this property

Location

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What guests think

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