Richmond Marriott Short Pump

Name: Richmond Marriott Short Pump
Address: 4240 Dominion Boulevard, Innsbrook, Richmond (and vicinity), Virginia, United States of America, Richmond (and vicinity), Henrico County, United States of America
Rating: 8.2

"Loved the bar"

"Liked the bathroom"

"Comfy beds"

"Immaculate rooms"

"Convenient shopping nearby"

"Staff provided great service"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

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Property description

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.

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Guest reviews

8.2

Very good

Based on 864 verified reviews

Who stays here?

Business

27%

Couple

24%

Family

32%

Group

9%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Richmond Marriott Short Pump, travellers frequently praise the friendly staff and convenient, quiet location, while reviews also note variability in cleanliness and room comfort, plus occasional maintenance quirks and musty odors in some rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

sigrid

5 weeks ago

·

Stayed 1 night

Three improvement opportunities: 1) refrigerator turns off after 2 hours ama must be turned on by pressing a button inside the fridge. This doesn't work for anyone with refrigerated medicine and perishable foods which require refrigeration. I had to get up every 2 hours throughout the night to get the medication refrigerated. 2) we were on hold for a long, long time to ask for a refrigerator that stays on. 3) the shower floor was insanely slippery.

6

Kristina

29 Mar 2026

·

Stayed 1 night

great lobby, but average room. very unfriendly staff.

4

Joey

8 Mar 2026

·

Stayed 1 night

Staff not friendly. Tights is not appropriate for front desk attendants. Room is meh- rough around the edges

10

Dawn

16 Feb 2026

·

Stayed 1 night

Clean. Friendly staff.

8

Darren

16 Feb 2026

·

Stayed 1 night

Only thing keeping me from giving this hotel five stars is the lack of a Doorman

4240 Dominion Boulevard, Innsbrook, Richmond (and vicinity), Virginia, United States of America

Location

When you stay at Richmond Marriott Short Pump in Glen Allen, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 11.9 mi (19.1 km) from Virginia Commonwealth University and 12.1 mi (19.5 km) from Richmond Raceway.

Short Pump Town Center(2.3 Miles)

Bowlero West End(4.1 Miles)

Sheltering Arms Institute(4.2 Miles)

Regency Square Mall(5.4 Miles)

Henrico Doctors' Hospital(5.5 Miles)

Cobblestones Park(5.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 16:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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