Name: Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area
Address: 1047 Riverview Road, Rock Hill, South Carolina, United States of America, Rock Hill, South Carolina, US
Price range: US$60–US$80 per night
Rating: 7

What guests think

Reviews of Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area describe a budget stay with convenient highway access and friendly staff, but a dated property where maintenance issues, smoke odors, and cleanliness concerns frequently affect rooms and common areas.

Multiple reviews cite broken elevators, malfunctioning entry doors, and worn furnishings, with ongoing renovations noted. Breakfast is very limited and poorly maintained, with items or machines frequently unavailable. Several guests felt the area and on-site atmosphere were sketchy, though others reported a quiet night. Expect a no-frills stopover with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent reports of broken elevators and malfunctioning entry or secure doors; the property is old with some renovations underway. Security measures like a locked lobby or buzz-in are common.

Related guest reviews

10

Marlene

25 Feb 2024

·

Stayed 1 night

Seemed sketchy with the extra safety measures in place.

4

Jean

10 May 2025

·

Stayed 1 night

Check in took a long time, there was an issue for some reason with credit card. Entrance door wasn't working. Corridor was in need of renovation. Room was fine, and bathroom in particular was clean. Towels were very white, which was good. Went to breakfast and couldn't get back in room, had to ask cleaner - she was lovely.

2

David

7 May 2023

·

Stayed 1 night

Elevator not working.Front door key lock did not work. Office chair looked like a dog chewed on it. Bed sheet had a hole. Do I need to say more?

10

Carl

17 Apr 2023

·

Stayed 1 night

Very clean & security was awesome.

8

Ronald

30 Apr 2023

·

Stayed 1 night

This hotel is a good find for the price. They are in the process of redecorating the location. Check-in was quick and the clerk was friendly.

4

Bradley

7 Apr 2023

·

Stayed 1 night

Fairly dated property. Secure access doesn’t work so you have to rely on someone being at the front desk to gain access.

4

Terrilyn

14 Jul 2023

·

Stayed 1 night

The elevator did not work and had not worked in days. The area looked very unsafe and looked more of a transient place

4

Steven

22 Jun 2023

·

Stayed 1 night

Entry door broken, elevator strony smelled like pot & ceiling of bathroom dripping water on toilet.

8

Keith

12 Apr 2023

·

Stayed 1 night

Quick overnight trip. Room was clean and comfortable. Elevator didn’t work going down in the morning was the only thing.

4

Herbert

11 May 2025

·

Stayed 2 nights

The advertisement does not equal what is actual. I reserved a 2 queen bed suite as an upgrade. I got a regular 2 queen bed room. The walls most assuredly need painting. I paid for the latest (2pm) check out yet the housekeeping knocked on my door hourly to report the time to me beginning at 10:50am. Staff here are professional and this place is quiet. It looks sketchy but no issues were encountered. I've all is OK to stay. One way in one, way out of the building. Have to be buzzed in through the front door at night.

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Cleanliness

Cleanliness is inconsistent: numerous reviews mention dirty rooms, odors, stains, mold, and smoke smells, while others found rooms clean.

Related guest reviews

10

Tywan

24 Aug 2024

·

Stayed 1 night

Love this hotel! Cleanliness is top tier!!

2

Greg

15 Mar 2024

·

Stayed 1 night

Rooms were dirty.

10

Danielle

29 Mar 2025

·

Stayed 1 night

Good location, lots of things to do in the area. Can walk to many different places to eat. Room was clean. Beds were comfortable. Very quiet. We only stayed one night, but got a great night's sleep. Check in was easy and staff was very friendly. I would certainly stay here again.

4

David

7 Jul 2025

·

Stayed 1 night

The staff member when we checked in moved at a glacial pace. There was no urgency around the line waiting to check in. The staff in the morning though was very apologetic and helpful. The room was not very clean to the point it felt uncomfortable walking around bare foot. The door handle on the inside of the room fell off when exiting the room the first time out. I had to reattach the door, shift the handle and use the upper hook with my other hand to even open the door. This was a safety hazard and very frustrating to deal with when trying to manage our stay.

2

Shayna

31 Mar 2025

·

Stayed 1 night

This place was dirty and disgusting. From the ripped furniture in the bedroom to the “splatter” on the walls, to the dust ruffles that were at one point yellow but were clearly brown now to the people just standing around outside. This place screams RUN! Luckily we were just here to catch a few hours of sleep and we survived the night

4

Kelly

7 Oct 2024

·

Stayed 4 nights

Mold in the bathroom mirror. Place is outdated. Refrigerator was dirty with food left in it. But it had a bed and hot water.

2

Amanda

19 Oct 2025

·

Stayed 1 night

After dealing with the front counter, customer service closed. He didn’t even say one word to us the entire checking process. We went upstairs to our room. There was food, left in one of the drawers, the entire hotel recess cigarettes. There was a chair in the room it was all ripped up. There were cigarette burns all over the bathroom counter. There was rest in the ceiling and on everything in the bathroom. The room just smelled horrible. It was extremely dirty. We called hotels.com and asked for a refund and the lady at the front refused to us we did not stay there. I definitely don’t recommend it. I don’t know how it has so many high ratings.

10

Stephanie

29 Jun 2025

·

Stayed 2 nights

Hotel staff was very friendly and accommodating. The hotel room and bathroom was very clean. Hotel lobby as well as check-in area needs an update. Bed was very uncomfortable, but very clean location of hotel was very close to all local restaurants as well as softball and baseball fields.

2

Daniel

2 May 2025

·

Stayed 1 night

It was very dirty , the sheets look like they had not been changed.No remote for the tv.A guest with her children was walking around the hotel in her underwear. The kids ran up and down the hall knocking on doors . Worst experience ever

2

Rachael

5 Jul 2025

·

Stayed 2 nights

We traveled from MD to Rock Hill to visit with family. The pictures online are a complete fraud. This establishment is in HORRIBLE CONDITION. We checked in and right back out. I have pictures. This place should be closed immediately for renovations, it is dirty and unsuitable for stay. Problems included: trifling carpet and walls, furniture looks like someone used the used the bathroom on it. The microwave and bathroom had mold and rust everywhere. Total disappointment.

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Rooms

Rooms are small and dated with worn furniture and recurring maintenance problems (broken fixtures, malfunctioning TV or fridge, poor fitment), plus occasional smoke odors and hallway noise. Some guests found the beds comfortable and stays quiet.

Related guest reviews

4

David

4 Aug 2025

·

Stayed 5 nights

Room was in disrepair. Missing wardrobe doors. Rusty tissue paper holder. Bathroom lights flickered and went out completely during shower. Property needs refurbishing.

6

C.J.

9 Oct 2023

·

Stayed 1 night

Front desk lady was very nice, helpful, professional. Hotel in need of renovations-my room door didn't fit the door jam, could allow pests or someone to look thru lower door, room refrigerator frozen.

6

Karen

2 Sept 2024

·

Stayed 3 nights

It was a quiet hotel. There was no noise. But it was a very small room… It is very old. So if you’re looking for ambience and a nice location. This place is not it. I guess there’s a lot of homeless people that parking lot smells like urine.

6

Anita

30 Jun 2024

·

Stayed 2 nights

The beds were comfortable. The halls and common areas were very old and run down. Smelled like weed on our floor. But when I told them they did something to take care of it.

6

Richard

31 Jul 2024

·

Stayed 1 night

Outside is standard. Common areas and hallways are fairly beat up and worn. Room was simple but comfortable. Bed was clean (no bugs) and bathroom was modest with good water pressure and hot. A few stains on carpet and seating area.

4

Drew

29 Sept 2025

·

Stayed 1 night

Entryway and lobby need a coat of paint. Room 405 findings... Broken dresser drawer Torn/ripped desk chair No signal on tv

2

James

19 Jan 2025

·

Stayed 1 night

Room was terrible. Burnt out lightbulbs, phone didn’t work. Chair at desk ripped. Slept in clothes on top of sheets.

6

Fay

6 Mar 2023

·

Stayed 1 night

The elevator was out so everyone had to use the stairs which was right by our room. People opened and closed the door to the stairs all night long. The refrigerator was very noisy. It was very hard to get to sleep.

6

David

18 Jun 2025

·

Stayed 1 night

Had a no smoking room, but is still had q smell. Probably a smoking room sometime in the pasr. The hallways also smelled of smoke. Not horrible, but noticeable.

6

Barret

8 Feb 2025

·

Stayed 1 night

The room was small but quiet the facilities (fridge, microwave) worked great. Convenient to gas stations and stores that was a plus.

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Service

Service is mixed: some staff are friendly and helpful, but others are described as rude or slow, with long or disorganized check-ins and limited responsiveness late at night.

Related guest reviews

2

mostafa

30 Jun 2025

·

Stayed 2 nights

I did not stay there because the to check in the reception lady was rude no professional manner and I couldn't proceed for for check in. I went in parking lot and I called Hotels.com customer service , asked to get me to another Hotel but they kept balancing back and fort with no resolution, So I decided to find another Hotel with my own seach till I found one 27 miles in another City Chesburg SC. The guy on the phone told there is nothing we can do we just make the reservations.

10

Shannon

8 Jul 2024

·

Stayed 1 night

Brandon was very helpful with me at the front deak love his customer service skills they are excellent.

10

Jeremy

27 Nov 2025

·

Stayed 1 night

Dude Matt was awesome.

6

Carolynn

21 Oct 2024

·

Stayed 1 night

Completed pre-check-in information. Nothing was on file with the property. Had to spend extra time providing credit car, driver's licence again. Provided arrival time of 5:00 pm. Arrived near 6:00 pm. Keys provided to room, but room not ready -- had to return to front desk, clerk was not rude, but also not very hospitable. Not the friendly service we have come to expect with Wyndham properties.

8

James

8 Jul 2024

·

Stayed 2 nights

Check in and check out was slow, but they were training new employees. They were very apologetic. Everyone was friendly.

2

gary

6 Aug 2024

·

Stayed 1 night

I will be calling for a refund of my money. At 12am, dead tired from driving, I waited at that front desk for 30 minutes with no one coming to check us in. I had to book another hotel and leave.

4

John K

24 Apr 2025

·

Stayed 1 night

Issue with checking in.

4

Abby

8 Oct 2024

·

Stayed 2 nights

The front desk workers were continuously extremely rude and unwelcoming and made my group feel uncomfortable every time we had to walk past the front desk. The rooms were fine and the area was decent besides being surrounded by construction.

2

Robert

30 Sept 2024

·

Stayed 1 night

I have never had an experience like I did checking in It took well over an hour. It was only four or five people ahead of me but each person was up there at least 10 or 15 minutes. The guy checking people in was the slowest I have ever seen in my entire life

10

Stephanie

29 Jun 2025

·

Stayed 2 nights

Hotel staff was very friendly and accommodating. The hotel room and bathroom was very clean. Hotel lobby as well as check-in area needs an update. Bed was very uncomfortable, but very clean location of hotel was very close to all local restaurants as well as softball and baseball fields.

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Location

Convenient to I-77 and restaurants, but several guests felt the area and on-site environment unsafe or sketchy.

Related guest reviews

10

Danielle

29 Mar 2025

·

Stayed 1 night

Good location, lots of things to do in the area. Can walk to many different places to eat. Room was clean. Beds were comfortable. Very quiet. We only stayed one night, but got a great night's sleep. Check in was easy and staff was very friendly. I would certainly stay here again.

8

Beppie

21 Oct 2023

·

Stayed 1 night

Close to hwy. restaurants nearby. Affordable.

8

Edward

3 Mar 2024

·

Stayed 1 night

Felt unsafe. I stayed because I was by my self. Each time I left and returned there were groups of people just lingering and blocking Handicap Parking asked the 1st time if they could allow me to utilize spots, but was confronted and said they could linger anywhere they wanted.

8

Eric

31 May 2024

·

Stayed 2 nights

It is in a great location

2

Trina

27 May 2025

·

Stayed 1 night

A very scary place to stay

6

Alan

30 Jul 2025

·

Stayed 1 night

Felt like I had to constantly check my vehicle as drug dealers were all around

10

Sheryl

17 Apr 2024

·

Stayed 1 night

Area felt a little sketchy, but very clean and wonderful staff

6

David

13 May 2024

·

Stayed 1 night

Property is very old and dated, but it was clean and safe. We only stayed here overnight while traveling. I would not want to stay more than 1 night. The room was very small. I was informed they are in the process of remodeling. One reason I stayed here is because it advertised breakfast included and we just wanted something quick before getting back on the road. All they had was a cold continental breakfast, so we had to go to a local restaurant for breakfast.

6

leslie

25 Jun 2023

·

Stayed 1 night

less than desirable area bathroom was clean front desk was friendly but overall i would not come back

8

Beppie

29 Jan 2023

·

Stayed 1 night

Affordable and easy highway access.

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Dining

Breakfast is very limited and often poorly maintained, with items or machines unavailable; on some days only basic cereal, bagels, coffee, or similar were offered.

Related guest reviews

4

Dennis

24 Jul 2024

·

Stayed 1 night

This property was run-down. The 7.4 rating on Expedia was not at all indicative of the quality. Breakfast was meager.

6

Joyce

16 Sept 2024

·

Stayed 1 night

It was a last minute over night . Breakfast was really bad. They probably should not even advertise Breakfast included

8

James

19 Aug 2024

·

Stayed 2 nights

Overall it was fine. “Breakfast” was cereal and milk, microwave oatmeal, or a bagel. Juice or coffees

6

Dodie

27 Nov 2025

·

Stayed 4 nights

The room was clean. The fridge didnt work. The breakfast was limited and the machines did not work. The area of town is not great. They have signs saying they are renovating

6

Jonathan

28 Mar 2024

·

Stayed 1 night

Breakfast area out of supplies and not clean

6

David

13 May 2024

·

Stayed 1 night

Property is very old and dated, but it was clean and safe. We only stayed here overnight while traveling. I would not want to stay more than 1 night. The room was very small. I was informed they are in the process of remodeling. One reason I stayed here is because it advertised breakfast included and we just wanted something quick before getting back on the road. All they had was a cold continental breakfast, so we had to go to a local restaurant for breakfast.

8

Brandon

13 Jul 2025

·

Stayed 2 nights

You get what you pay for. Rooms were no bad. Breakfast was not one bread was molded. Not very professional

4

R

22 Jul 2024

·

Stayed 1 night

Have to wait in the entrance to be let in, and if the staff are with another guest, you cannot enter the lobby. Breakfast not adequately maintained - out of items. And no staff available to report to at front desk. Replenished 5 minutes before ending breakfast. Cereal dispensers clogged. Fruit juice concentrate not proportionate with water, and watered down. Staff said owner has been told about these issues - apparently done nothing. Staff vacuuming hallways at 8:30 in the morning, in front of room doors of first floor. Bathroom door lock missing/broken. Shower head not affixed properly, and spraying out in different directions.

8

allen

22 Jan 2024

·

Stayed 1 night

Thousands of ants dead and dying in the bathtub and behind the toilet. Sink full of broken glass. Coffe maker almost caught fire. Rude staff and Sunday breakfast ends at 9:00. Don’t be late.

2

Arman

12 Jul 2025

·

Stayed 2 nights

There is nothing to like!! The staff is very questionable and when told that the TV, hairdryer, ice maker and juice machine weren’t working they looked at us like we must have broke these things. Also the room was very dirty with someones food still by the bed! I have not stayed in a Microtel by Wyndham before and will never again. They advertise breakfast included but the breakfast only included a mini bagel or a muffin and toast with no juice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$59
February	US$58
March	US$64
April	US$61
May	US$62
June	US$63
July	US$65
August	US$58
September	US$64
October	US$63
November	US$58
December	US$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $80	17 $69	18 $72	19 $64
20 $60	21 $69	22 $67	23 $69	24 $69	25 $69	26 $68
27 $64	28 $65	29 $65	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $65	2 $69	3 $69
4 $63	5 $65	6 $65	7 $65	8 $65	9 $69	10 $69
11 $64	12 $65	13 $65	14 $66	15 $66	16 $69	17 $69
18 $64	19 $64	20 $65	21 $65	22 $64	23 $69	24 $69
25 $64	26 $63	27 $63	28 $65	29 $65	30 $68	31 $68

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed

Suite, 1 Queen Bed, Accessible

Room, 2 Queen Beds, Accessible

Room, 1 Queen Bed

Room, 2 Queen Beds

Room, 1 Queen Bed, Accessible

Suite, 1 Queen Bed with Sofa Bed, Accessible

Suite, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Microtel Inn & Suites by Wyndham Rock Hill/Charlotte Area

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