La Quinta by Wyndham Rock Hill

Gods service

We were staying at this hotel for years since 2009. Always clean and friendly. This time we were given room 426 cf. I checked the mattress and saw brown stains on the mattress pad. Immediately I reported it and was transferred to another room on the 2nd floor. The room was immaculately clean with bright white towels and comfortable bedding. Breakfast: wasn’t impressed. Very basic and whoever responsible for this area was useless. At 7:30 am everything finished (2-3 sausages, no coffee, both canisters were empty, no brown sugar and milk got bad). Both man and woman never showed up hiding in the kitchen or whatever room at the back. It was obvious that these two are not interested in what they supposed to do and God knows why they are there on the first place… Otherwise hotel didn’t disappoint us and I hope administration will take care and make some corrections. Definitely come back again and recommend to my friends.

Clean room, great staff, yummy breakfast and cold a/c. Easy access to freeway and local restaurants. The only problem is that you had to request for them to come clean your room and give you clean towels if your staying longer then 2 days.

The staff was friendly, the room was clean and the breakfast bar was very nice. The problem that I had was that the shower had very little water pressure and shortly after sudsing up, the water turned cold mid shower. Because we had an even to go to we couldn’t wait for the water to turn hot. My other guest opted to shower once we arrived back home….3 hours away. I was told that this happened because they were full. I’d believe that had it been later in the morning. I got up early….i should have been one of the first ones to have hot water. I think that was a poor excuse. I wasn’t looking to have a free room but nothing was done to compensate us. This made it a poor experience for me and I will not stay here again. Over $200 a night…..I expect hot water. That’s a fair ask.

Breakfast was very good. Area was clean. Staff were very helpful and attentive. Our room wasn't the cleanest. I had to wonder if the carpet had even been vacuumed as there was a large hair tie on the floor. The desk/table had not been wiped down. There was sticky residue on the top. Our toilet paper dispenser was literally hanging by a screw. We couldn't keep the toilet paper roll on as it slipped around, pointing down and the roll fell off countless times. The water pressure was very poor. We have been guests at this hotel many times and the facility is not what it used to be. Not sure we will be return guests.