Econo Lodge Rock Hill Northeast

Issues with water upon check in, finally was able to get a shower 3 hrs after check in. Phone did not work, could not get TV to come on, toilet paper dispenser was not attached in wall you had to hold the dispenser to pull off the toilet paper, had a tub but could not do a bath b/c the stopper was taken apart and laying on the side of the tub, and they advertise pet friendly but do not allow pets. And lastly there were roaches. This is absolutely the worst hotel stay I have ever had. Will never stay there again.

COCKROACHES everywhere! I didn’t stay longer than 2 hours! The clerk wanted to see pictures for proof! (Which I had) NOT PET FRIENDLY!! Although it says it is, there is a sign upon checkin that says “NO PETS!” I drove over 500 miles to get there only to be told no pets. He charged me $25 per dog (no refundable, on the site, it said only$10/dog)

The motel advertised that it was pet friendly, but when I got there. They said no pets allowed!! It looks like anasty, bed bug infested place where only drug adictics and hookers would stay!

This hotel is NOT PET FRIENDLY as advertised and I got charged a surprise fee for having a pet with no option to get a refund on the room. The nightstand was broken. The bathroom door had a hole kicked in it.The bedsheets have multiple burn holes in them. The fridge still had food items left in it from the previous guests. The main door to the room is jammed and very difficult to open. The bed has a permanent sunken spot in the middle. Pillows were flat. Just not a comfortable experience.

Not properly sanitized

Booked on-line because it was listed as pet -friendly. When I arrived signs plainly stated NO PETs. Manager was possibly high, eyes at half-mast, pretended it was my fault their site wasn't updated. Refused to cancel my reservation and refund my payment.

There was no shower curtain in the bathroom. There were roaches in the room. The vending machines did not work. The ice machine did not work. I would have left after the first night, but my work required me to stay in town. By the time I got off work, I was too tired to switch hotels. I do not think that I should have had to pay for such deplorable accommodations.

Not bad for the price, was disappointed that I paid for a king bed and received two queens but that was OK, online it said the hotel was pet friendly, but then there’s a big sign on the desk that says no pets allowed – after the debate they did allow me to keep the pit with a pit fee; overall the property was OK especially for the price.

We got to the hotel and checked in. When we got to our rooms we could instantly feel the dirt in the floors. They were sticky and didn’t smell very good. The paint on the ceiling was falling off. Every piece of bedding had stains on them. The towels had stains on them. The air conditioning unit barely worked. The only reason we stayed is because there was really no other option. The staff kept trying to barge in after only doing one little tap on the door. I would at least like to be refunded half of my money, due to the fact it wasn’t worth almost 400 dollars. There is no washing machines or dryers at the facility so I’m confused on how they wash the bedding.

Receptionist gave me key to ground floor room 124 but adjacent parking spot was occupied. Receptionist said she could not guarantee parking spot adjacent to ground floor room, but eventually gave me key to room where adjacent parking spot was not occupied. As per website hair dryer should be available on request but when I requested hair dryer receptionist said she did not have one. The hand towel in the bathroom had stains in it. Very little food variety for breakfast - no protein.

I've never been to a place where is so terrible and disgusting, bed smell really bad, uncomfortable bed, bedbugs, said non-smoking room but you still could smell the cigarette, my kids and I couldn't sleep, i wouldn't recommend anyone to sleep there. First and last time.

There was a ironing board, with NO iron, no phone to contact office, there were live roaches in drawer and shower. The ceiling was opened and falling opened in room. Was too exhausted from working to change to a better place that night, but checked out soon as eyes opened next morning. And the outside noise is just the area itself. Horrible.

Room was run down. Toilet didnt flush. Wholes in sheets and blankets. Stains in the towels

door locks don’t work properly cockroaches in the room breakfast was nonexistent stains on the sheets absolutely disgusting

There is a lot of cockroach.

We stayed there for 2 different nights; in both rooms we saw 5/6 cockroaches; in beds there we found hairs from previous occupants. Strongly not recommending this property

Front desk person was awesome but the place is nasty and dirty..full of roaches..just horrible

It was a night mare stay. Bed bugs gave us rashes and itches. The bathroom was not clean. The carpet was stinking. My family could not sleep whole night. We ended up taking allergy Zyrtec pills for all the itching the next day. Horrible. Horrible. Horrible.

We got to the hotel and checked in. When we got to our rooms we could instantly feel the dirt in the floors. They were sticky and didn’t smell very good. The paint on the ceiling was falling off. Every piece of bedding had stains on them. The towels had stains on them. The air conditioning unit barely worked. The only reason we stayed is because there was really no other option. The staff kept trying to barge in after only doing one little tap on the door. I would at least like to be refunded half of my money, due to the fact it wasn’t worth almost 400 dollars. There is no washing machines or dryers at the facility so I’m confused on how they wash the bedding.

The moment I walked into the room, I saw several roaches dart behind the TV console. The walls are grimey, there are stains on the sheets, lampshades had graffiti on it. The management here clearly has no care for providing even a remotely clean environment.

The staff was very accommodating. The continental breakfast was coffee (no tea or hot chocolate), juice, white or wheat bread, corn flakes and a waffle maker. The rooms had old furniture, but the beds and linens were OK, and the rooms were fairly quiet, and the hot water was plentiful and very hot!

The room smell bad wasn't a spread on bed wasn't a night lock on door bad experience and the heater didn't work.

OK for one night stay. Not recommended for a longer stay. Pillows small and uncomfortable. TV remote did not work for volume control. Smoke detector was covered by plastic, I’m guessing we were given smoking room. Bath fan did not work. Fridge did not work. Breakfast was basic- just bread , coffee, orange juice, cereal and waffles.

I like area,but a lot construction and need to be updated

Poor material condition. Stained towels. Cockroaches. Ripped main curtains. Lampshade wasn’t fastened to the lamp, it was resting on the bulb. 3/4” gap under the door leading to the outside.

No smoke detector even after discussing it with the front desk, dirty "new" towels and a security lock that didnt work.

Room was clean but smoke detector was missing from the wall, hair dryer didnt work, safety lock was missing from the door, and I've never seen such an old microwave. We didn't use it, so I can't say if it worked or not. Breakfast was sparce... just bread, waffles, 2 cereal choices, butter, 2 juices, & coffee. The check out worker just looked at me when i handed him the key. Won't stay here again.

Room 332 had no phone no microwave no working Outlet except for the TV unable to charge my laptop staff is always professional

This hotel is NOT PET FRIENDLY as advertised and I got charged a surprise fee for having a pet with no option to get a refund on the room. The nightstand was broken. The bathroom door had a hole kicked in it.The bedsheets have multiple burn holes in them. The fridge still had food items left in it from the previous guests. The main door to the room is jammed and very difficult to open. The bed has a permanent sunken spot in the middle. Pillows were flat. Just not a comfortable experience.

This place was the worst motel I've ever stayed in. First I arrived at about 4:00 pm and couldn't get into my room because it wasn't clean yet. I left for couple of hours and returned at 6 and my room still wasn't cleaned! The clerk relocated me to another room and the neighbors were so loud arguing and constantly opening and shutting the door. I walked in the bathroom and there were 3 bugs in the tub and on the sink. I killed a total of 6 bugs, (not roaches) during my entire stay. I left for about 20 minutes to get something to eat and the police were in front of my door evicting the loud neighbors I spoke of earlier! They looked like they were homeless disabled and on drugs! Please don't look for the cheap way out and stay in the Best Western next door if possible.

In the middle of construction very dirty, most lights didn’t work in room, mold in bathroom. Two different dust fights right outside room, no response when I called desk, or when I called 911.

The absolute worst place to rent from. Rented room for a friend, graffiti on the doors, no lock, dirty sheets, floor unswept…the list goes on. $30 for early check in, but was told over the phone $15-$20??? Rude front desk staff.

Area is rebounding..staff was great

Friendly staff, clean, convenient

I had a very disappointing stay at this hotel. The room was infested with roaches, which made it completely uncomfortable. I purchased a can of Raid, hoping it would help, but within less than a day, the entire can was used up with no noticeable improvement. I immediately informed the receptionist about the issue, but her responses were consistently hostile and dismissive, as if she didn’t care about my concerns. When I decided to check out and requested a refund for the remaining nights, she only offered to refund me for one night, despite having booked and paid for two rooms. This experience was highly unsatisfactory and unacceptable.

It was horrible I was there for 5 days no maid came at all. When I went to ask for towels the guy at the desk wouldn’t give me any for three days. I also had to go ask for toilet paper because they only gave us 1/4 if a roll on the first day. They also disconnected our card key the fourth day locking us out. All of the towels, and wash clothes were stained with idk what. Bed was also hard and pillows were flat. Don’t stay here.

First off the photos online are NOT of the building or breakfast room or rooms. The woman at the desk was less than welcoming. This place is a disaster as the photos show. I dont recommend this place at all. Shameful to deceive the public.

Always polite always clean

The employees were all so welcoming and friendly!

Receptionist gave me key to ground floor room 124 but adjacent parking spot was occupied. Receptionist said she could not guarantee parking spot adjacent to ground floor room, but eventually gave me key to room where adjacent parking spot was not occupied. As per website hair dryer should be available on request but when I requested hair dryer receptionist said she did not have one. The hand towel in the bathroom had stains in it. Very little food variety for breakfast - no protein.

There was breakage of car in the morning The receptionist was very helpful but the facility was woeful Breakfast was bare minimum

Overall, it was OK. Just a lot of unsavory looking traffic walking around.

Out of all the places to stay I regretfully choose to stay there with my toddler and there were men standing outside my door smoking weed, talking loud and playing loud music. I will never stay here again.

The price was great, beds were clean and comfy, service friendly, quiet too and there was a lot around us nearby for food and necessities. The only down side was the room smelled of smoke even though it was non smoking and the breakfast wasnt a breakfast at all just cold coffee. Overall for a quick one night stay it was well worth the price.

Would not stay here again! Only stayed 1 night out of 5 since my 12yo and i arrived late. Checked out early the next morning and was charged double but the hotel staff, should be fixed soon. Not a family place! Ladies of the night and dealers surround the place. Taxi gave us warning of the tough area when we were dropped off. Room had unsettling feeling, beds uncomfortable, paper thin walls. Do not stay here!

This property was nothing like i have ever seen. The room appeared nice enough in the pictures. The toilet ran the entire time we were there. Something tgat housekeeping should have noticed but being as though they only servicesd the room once in a week beside changing the towels. One day they took them and didnt leave us fresh ones. Garbage was only taken out once and they didnt even really take it out. They took it from the room and pushed it into the gangway beside the community garbage, or what we came to know as where all the "residents" smoked weed. Which somehow due to its location to our room made the room smell like weed almsot everyday. One day tgere was a homeless woman knocking on doors asking fir food and money. I informed the front desk and she told me that she had been asked to leave but was lingering around. Later on that night she was sleeping on the bech infront of the office. The freezer door was broken off the fridge so everything we put in it froze and went bad. The bed and pillows were awful....... the list goes on. With a world cycling event going on we had. O choice but to stay where we were as anything available was over 300 a night. We did check out early and were told to contact expedia about a refund. Expedia said it had to be approved from the facility but were unable to contact them sonit was declined. If i was homeless and needed a place to stay like several others there would be the only way i would ever step foot in here again.

Please understand when I tell you, spend the extra $25-$30 and get a better place. This place is absolutely disgusting. My toilet would not flush, I ordered a non-smoking room and they put me in a smoking room, it looked like drug deals were happening across the parking lot from my car, my lampshade did not even have shades, and I had to clean my own bathroom upon arrival. I notified staff and they told me that it was already taken care of. Do not stay here!

That property should be removed from the site. They had burn holes in the bed sheets, roaches crawling everywhere even in the bed and microwave. The area is unsafe I didn’t even stay in the room I just took it as a loss because I couldn’t get my money back. The people were hanging outside smoking weed. I left there was a couple outside fighting no one bother to call the police. The worst hotel experience in my life. I ended up sleeping in my car at the rest area I felt safer there. The roaches on the bed was just too disgusting

Breakfast was very disappointing. Prepackaged cookies, one cereal and waffle were the options. No lids for cups to take coffee on the road. Was expecting much more.

OK for one night stay. Not recommended for a longer stay. Pillows small and uncomfortable. TV remote did not work for volume control. Smoke detector was covered by plastic, I’m guessing we were given smoking room. Bath fan did not work. Fridge did not work. Breakfast was basic- just bread , coffee, orange juice, cereal and waffles.

It may have been an off day, but there was fresh gum on my floor, my shampoo was empty, there was no TV, the tv dish was out, there was no coffee in the morning, they were out the day before a

There was breakage of car in the morning The receptionist was very helpful but the facility was woeful Breakfast was bare minimum

Room was clean but smoke detector was missing from the wall, hair dryer didnt work, safety lock was missing from the door, and I've never seen such an old microwave. We didn't use it, so I can't say if it worked or not. Breakfast was sparce... just bread, waffles, 2 cereal choices, butter, 2 juices, & coffee. The check out worker just looked at me when i handed him the key. Won't stay here again.

Extremely disappointed with this property. The bed linens had stains on them and it appeared that they were not washed. We had booked 2 rooms - 209 and 210. There were roaches in the rooms, in the washrooms and in the sinks. The floors were dirty and hadn't been swept or mopped. There was no coffee machine in 209. The main door had a peep hole that had been blocked with paper and compromised our privacy. The only item that was served for breakfast (Breakfast included) was Waffle and coffee. No tea, juice or anything else. The faucets in the shower had come loose. The toilet seats had come loose. The sink was clogging. I couldn't get the heater on in 209.

The pictures online have to be severely old or from a different establishment. The sheets had cigarette burns in them and there was no continental breakfast as stated. The whole thing seemed shady.

The hospitality and the cleanliness and the breakfast

Receptionist gave me key to ground floor room 124 but adjacent parking spot was occupied. Receptionist said she could not guarantee parking spot adjacent to ground floor room, but eventually gave me key to room where adjacent parking spot was not occupied. As per website hair dryer should be available on request but when I requested hair dryer receptionist said she did not have one. The hand towel in the bathroom had stains in it. Very little food variety for breakfast - no protein.

Poorly maintained. 2 of 3 lights in room didn’t work. Breakfast only waffles nothing else. Oh yes, coffee.