Name: Residence Inn by Marriott Fayetteville Cross Creek
Address: 1468 Skibo Road, Terry Sanford, Fayetteville, North Carolina, United States of America, Fayetteville, Cumberland County, US
Price range: US$133–US$251 per night
Rating: 8.9

What guests think

Across recent reviews of Residence Inn by Marriott Fayetteville Cross Creek, travelers highlight friendly, accommodating staff, clean and spacious suites with kitchens, and a well-liked breakfast, while also noting some renovation-related disruptions and concerns about the surrounding area's safety.

Families value the spacious suites with full fridges, two-bedroom options, and pet-friendly stays. The location is convenient to shopping and dining, though a few guests felt the nearby area was not very safe. Some reported out-of-order pool or hot tub during renovations and occasional room comfort or maintenance issues like dated TVs, sofa beds, or HVAC noise. Expect a comfortable suite stay with friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an indoor pool, hot tub, a patio grill, and pet-friendly stays. Several reviews report renovation closures or out-of-order amenities (especially the pool/hot tub) and occasional nonworking equipment.

Related guest reviews

10

Peter

4 Aug 2025

·

Stayed 1 night

The room was very spacious, had a kitchen and accepted pets. Bed was very comfortable and the free breakfast was good.

10

Barbara

18 Aug 2025

·

Stayed 3 nights

This hotel was amazing. From check in to check out. Staff so friendly and helpful. Beautiful patio with large grill that we used. Indoor pool was clean and nice. Breakfast had great choices with different items daily. Would definitely stay there again.

10

Heather

14 Jul 2024

·

Stayed 2 nights

Our children enjoyed the pool. The staff was friendly. Breakfast was a little different each morning.

10

David

24 Mar 2025

·

Stayed 1 night

Nice overnight stay for 2 adults, 1 teenager, 2 dogs.

10

Natasha

26 May 2024

·

Stayed 1 night

Second stay with family, specious, clean, and friendly staff. We enjoyed the indoor pool this time and the location restaurants near by which was convenient. We will be staying again in the near future.

6

Gail

20 Apr 2023

·

Stayed 1 night

Stayed here as a stopover, had been on the road for 10 hours. Was looking forward to using hot tub, the reason we stayed there. We got to hotel and learned the pool and hot tub were not available (until renovations at hotel were complete). The rate for this hotel far exceeded other options in the area and was hardly worth it. The receptionist knew of our disappointment and offered nothing for compensation knowing the hot tub was the ONLY reason we were staying there. Was not stated on website that pool area wasn’t available.

10

amanda

23 Nov 2025

·

Stayed 1 night

Was was very clean and spacious. It said two fulls but actually one was almost at king I think, at least a queen. The pool was also very nice and clean, with a hot tub. Breakfast could have been better with more selections but the waffles were amazing if all else fails.

6

melissa

3 Mar 2024

·

Stayed 7 nights

Too many things were out of order/in poor condition-pool, hot tub, 2 dryers, and the table in my room Staff was super nice

10

Carol

13 May 2023

·

Stayed 1 night

I really liked this property. The staff at the front desk were very nice. Our room was clean and quiet. I really appreciated having a full refrigerator. They are currently doing some remodeling but it didn’t interfere with our stay at all. This place is located in the proximity of several restaurants

8

Landry

5 Jun 2025

·

Stayed 1 night

Nice and clean, not the best neighborhood but close to the Cape Fear River Trail. Hot tub was out of order during our stay.

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Cleanliness

Reviews frequently describe the property and rooms as very clean. A few noted a dirty shower or carpets needing shampoo, and occasional confusion over housekeeping schedules.

Related guest reviews

10

Charles

6 Apr 2025

·

Stayed 1 night

The staff were very accommodating and the room exceeded expectations. Also, very convenient to shopping and dining with much variety.

10

Pamela

13 Jan 2026

·

Stayed 1 night

Clean room, staff is wonderful

10

Joevander

24 Feb 2025

·

Stayed 2 nights

The property was very clean and smelled great, the free breakfast was good with a number of options. The rooms are modern and a comfortable size. i would definitely bring the family to stay there again.

8

BRANDY

19 Dec 2024

·

Stayed 2 nights

Great stay! Front desk welcoming! Property peaceful. My only issue is the carpet in the room. It’s filthy! It needs a shampoo ASAP.

10

Luz

1 Aug 2025

·

Stayed 1 night

Very clean. Quite place for resting .

10

amanda

23 Nov 2025

·

Stayed 1 night

Was was very clean and spacious. It said two fulls but actually one was almost at king I think, at least a queen. The pool was also very nice and clean, with a hot tub. Breakfast could have been better with more selections but the waffles were amazing if all else fails.

10

Kimberley

31 Jan 2025

·

Stayed 1 night

The shower was a little dirty other than that it was a very nice stay

8

Shanece

14 Dec 2024

·

Stayed 1 night

It was a nice room for the price very spacious, only thing I didn’t like was the bathroom kinda out dated and rust but other than that it was nice

10

Keith

21 Jun 2024

·

Stayed 1 night

Nice hotel well located. Clean. Staff helpful

8

laTisha

20 Apr 2025

·

Stayed 1 night

It was a great night stay very clean

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Rooms

Spacious suites with kitchens and full fridges work well for families, and many found the rooms comfortable and quiet. Some noted dated elements, uncomfortable beds or sofa beds, HVAC noise, and other minor maintenance issues.

Related guest reviews

10

Peter

4 Aug 2025

·

Stayed 1 night

The room was very spacious, had a kitchen and accepted pets. Bed was very comfortable and the free breakfast was good.

10

James

1 Jul 2025

·

Stayed 1 night

Traveling NJ to FL with my son's friends, we needed enough space for 5 people. We wanted his one friend (a girl) to have her own sleeping space without having to "bunk with" us. Usually stay off 95, but no hotels there had suite rooms like this. It was perfect. My son and his one friend shared a bed in the one room, my wife and I had the other room and his one friend had the pull out couch. Worked perfectly and was about the price we would have paid for 2 rooms right off 95. The place was clean, included breakfast was good and other shopping/dining options in walking distance was helpful.

6

DEBORAH

15 Jan 2024

·

Stayed 3 nights

Requested room with fireplace - didn’t work. Mattress was extremely uncomfortable. Couch was extremely uncomfortable. Could have used an ottoman for the couch to relax while watching television and “ unlit” fireplace. HVAC was loud when AC/heat kicked on. Views from windows were of Sam’s Club parking lot and backside of another hotel. Overall, served its purpose but nothing to rave over.

10

James

1 Jul 2025

·

Stayed 1 night

This was the second stay in a week as part of our NJ to FL round trip. Hotel was just like it was the earlier trip. We showed up later than before, though, and had to contact the hotel to gain entry as the front door locks after a certain time. Once we got the staff attention, everything went smoothly and the room is exactly as we expected. Both on the way down as well as the way back we loved having the full sized fridge as we were carting cold items packed in coolers with ice packs. This allowed us to keep the items cool while we re-froze the ice-packs for the next leg of the trip.

8

Christine

6 Jun 2025

·

Stayed 1 night

The room is nice having 2 rooms and 2 bathrooms is great! The beds are really uncomfortable!

10

Richard

15 Nov 2025

·

Stayed 1 night

Room was amazing. Beds were comfortable. Breakfast was delicious!!

10

amanda

23 Nov 2025

·

Stayed 1 night

Was was very clean and spacious. It said two fulls but actually one was almost at king I think, at least a queen. The pool was also very nice and clean, with a hot tub. Breakfast could have been better with more selections but the waffles were amazing if all else fails.

6

Brenda

17 Jun 2025

·

Stayed 1 night

I've stayed at this property before but noticed a difference this time. I wasn't satisfied with the rooms condition. The tv was old and clunky...hsrd to navigate & slow to respond to the remote. The thermostat was uncontrollable, it kept going from warm to hot to a comfirtable temp...we had to notify the desk to ck it but that happened througout the night resulting in uncomfortable rest. The bottom drawer of the fridge was cracked ( which didn't really affect our stay, but I didn't want go be blamed for it). But the worse was the low water pressure. The bathroom sink's water was at a trickle. Thr shower had low water pressure, and after taking a shower I ysed the toilet and it wouldn't flush after 3 attempts until the pressure built back up. The continental breakfast was very good.

10

Carol

13 May 2023

·

Stayed 1 night

I really liked this property. The staff at the front desk were very nice. Our room was clean and quiet. I really appreciated having a full refrigerator. They are currently doing some remodeling but it didn’t interfere with our stay at all. This place is located in the proximity of several restaurants

10

Linda

22 Sept 2025

·

Stayed 2 nights

Everything was great. One thing would have been better was the mattress on the sofa bed. Can feel the spring on it other than that all was perfect!

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Service

Service is consistently praised as friendly, professional, and accommodating, with quick, smooth check-ins. A few guests reported limited help or communication around housekeeping or closed amenities.

Related guest reviews

10

Charles

6 Apr 2025

·

Stayed 1 night

The staff were very accommodating and the room exceeded expectations. Also, very convenient to shopping and dining with much variety.

10

Barbara

18 Aug 2025

·

Stayed 3 nights

This hotel was amazing. From check in to check out. Staff so friendly and helpful. Beautiful patio with large grill that we used. Indoor pool was clean and nice. Breakfast had great choices with different items daily. Would definitely stay there again.

10

Carol

14 Apr 2024

·

Stayed 1 night

Excellent front desk service!!

10

Pamela

13 Jan 2026

·

Stayed 1 night

Clean room, staff is wonderful

6

Gail

20 Apr 2023

·

Stayed 1 night

Stayed here as a stopover, had been on the road for 10 hours. Was looking forward to using hot tub, the reason we stayed there. We got to hotel and learned the pool and hot tub were not available (until renovations at hotel were complete). The rate for this hotel far exceeded other options in the area and was hardly worth it. The receptionist knew of our disappointment and offered nothing for compensation knowing the hot tub was the ONLY reason we were staying there. Was not stated on website that pool area wasn’t available.

10

Lynda

28 Apr 2025

·

Stayed 2 nights

Receptionist was very friendly and helpful, even though she was a Dallas Cowboy fan!!

10

Duane

24 Aug 2024

·

Stayed 1 night

Great Service!!!

10

Marla

12 May 2025

·

Stayed 1 night

Very nice young woman checked me in. Very congenial and helpful. She was able to accommodate me with a first floor suite, as I brought my 75# pup and it’s easier to get her in and out from first floor. This is our second stay while driving back and forth from MA to FL, and we give it 5 stars!

10

KEVIN

17 Jul 2025

·

Stayed 1 night

Great property and accommodating staff

6

GWENEIVERE

12 Aug 2023

·

Stayed 4 nights

First of all I think when checking in you should be told about the cleaning of the rooms.I was there for 5 days and was just scheduled to have room clean on 3rd day.I had to ask for clean towels/trash empty.Finally a very professional and nice housekeeper named Belinda explain the cleaning schedule but stated that i should have already had room clean .I had to search and take things off house keeping carts to supply my room .I have stayed in various Marriott hotels but was quickly informed this was Resident Inn by Marriott.As though they do there own thing.Don’t attach yourself to the quality of Marriott id you can’t do the quality of service in my opinion.

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Location

Convenient to shops and restaurants. However, several guests felt the surrounding area was not very safe.

Related guest reviews

10

Charles

6 Apr 2025

·

Stayed 1 night

The staff were very accommodating and the room exceeded expectations. Also, very convenient to shopping and dining with much variety.

10

James

1 Jul 2025

·

Stayed 1 night

Traveling NJ to FL with my son's friends, we needed enough space for 5 people. We wanted his one friend (a girl) to have her own sleeping space without having to "bunk with" us. Usually stay off 95, but no hotels there had suite rooms like this. It was perfect. My son and his one friend shared a bed in the one room, my wife and I had the other room and his one friend had the pull out couch. Worked perfectly and was about the price we would have paid for 2 rooms right off 95. The place was clean, included breakfast was good and other shopping/dining options in walking distance was helpful.

10

Juan

12 Jan 2025

·

Stayed 1 night

Sharon and the rest of the staff were very professional and gave us great service. Plus upgrade me and had a relaxing time while visiting my oldest son who lives there. Close to the ARMY base, Sam’s club, restaurants.

10

Natasha

26 May 2024

·

Stayed 1 night

Second stay with family, specious, clean, and friendly staff. We enjoyed the indoor pool this time and the location restaurants near by which was convenient. We will be staying again in the near future.

10

Dana

12 Oct 2023

·

Stayed 4 nights

Our stay at this property was amazing! Rooms were very roomy and clean. Very close to many restaurants and shopping places including the mall. The staff was very kind and professional. Would totally stay here again!

8

Sheryl

7 Jul 2025

·

Stayed 2 nights

The accommodations was perfect for our family. The location to shops was awesome.

8

Viktoryia

16 Feb 2025

·

Stayed 1 night

Roomy hotel but very outdated and area around it is very unsafe

10

Carol

13 May 2023

·

Stayed 1 night

I really liked this property. The staff at the front desk were very nice. Our room was clean and quiet. I really appreciated having a full refrigerator. They are currently doing some remodeling but it didn’t interfere with our stay at all. This place is located in the proximity of several restaurants

6

jason

16 Jul 2023

·

Stayed 1 night

The hotel was fine, but the area around the hotel was not very safe. There were homeless peeps walkin around the parking lot. I wont stay there again

8

Landry

5 Jun 2025

·

Stayed 1 night

Nice and clean, not the best neighborhood but close to the Cape Fear River Trail. Hot tub was out of order during our stay.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely liked for quality and rotating options. A few guests wished for more selection.

Related guest reviews

10

Peter

4 Aug 2025

·

Stayed 1 night

The room was very spacious, had a kitchen and accepted pets. Bed was very comfortable and the free breakfast was good.

10

Barbara

18 Aug 2025

·

Stayed 3 nights

This hotel was amazing. From check in to check out. Staff so friendly and helpful. Beautiful patio with large grill that we used. Indoor pool was clean and nice. Breakfast had great choices with different items daily. Would definitely stay there again.

10

James

1 Jul 2025

·

Stayed 1 night

Traveling NJ to FL with my son's friends, we needed enough space for 5 people. We wanted his one friend (a girl) to have her own sleeping space without having to "bunk with" us. Usually stay off 95, but no hotels there had suite rooms like this. It was perfect. My son and his one friend shared a bed in the one room, my wife and I had the other room and his one friend had the pull out couch. Worked perfectly and was about the price we would have paid for 2 rooms right off 95. The place was clean, included breakfast was good and other shopping/dining options in walking distance was helpful.

10

Heather

14 Jul 2024

·

Stayed 2 nights

Our children enjoyed the pool. The staff was friendly. Breakfast was a little different each morning.

10

Linda

22 Jan 2024

·

Stayed 1 night

Very good. Would stay here again. Clean and very comfortable beds. Nice breakfast.

10

Joevander

24 Feb 2025

·

Stayed 2 nights

The property was very clean and smelled great, the free breakfast was good with a number of options. The rooms are modern and a comfortable size. i would definitely bring the family to stay there again.

10

Wenjun

29 Dec 2024

·

Stayed 1 night

I just finished an eight day trip with my family. We booked 5 different hotels under IHG, Hilton and Marriott. I had to say this Residence Inn was the best. Nice spacious two bedroom suite. Friendly front desk lady. Very delicious breakfast. Love to stay again.

10

Richard

15 Nov 2025

·

Stayed 1 night

Room was amazing. Beds were comfortable. Breakfast was delicious!!

10

amanda

23 Nov 2025

·

Stayed 1 night

Was was very clean and spacious. It said two fulls but actually one was almost at king I think, at least a queen. The pool was also very nice and clean, with a hot tub. Breakfast could have been better with more selections but the waffles were amazing if all else fails.

10

Jennieffer

26 Dec 2022

·

Stayed 1 night

We got in a little late. The staff was very friendly and fast. The breakfast setup was great. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$141
February	US$143
March	US$155
April	US$149
May	US$149
June	US$143
July	US$149
August	US$152
September	US$176
October	US$168
November	US$141
December	US$138

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $159	17 $133	18 $139	19 $142
20 $140	21 $176	22 $186	23	24 $170	25 $155	26 $156
27 $158	28 $176	29 $162	30 $191

Su	Mo	Tu	We	Th	Fr	Sa
				1 $171	2 $176	3 $160
4 $139	5 $163	6 $160	7 $162	8 $138	9 $140	10 $138
11 $150	12 $154	13 $150	14 $146	15 $166	16 $251	17 $244
18 $133	19 $166	20 $166	21 $166	22 $158	23 $160	24 $161
25 $140	26 $160	27 $170	28 $164	29 $164	30 $160	31 $160

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Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms (Mobility Accessible, Roll-In Shower)

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Fayetteville Cross Creek

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Prices for upcoming dates