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Wyndham Residences Tulum


Amenities

  • Elevator / Lift

  • Multilingual Staff

  • Bicycle Rental

  • Garden

  • Scuba Diving

  • Windsurfing

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Property description

Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Wyndham Tulum comes across as a new, stylish, clean property with attractive pools, a solid gym, and friendly staff, but recurring reports note ongoing construction, utility outages, limited facilities, and a location best suited to guests with a car.

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Facilities

Mixed

Cleanliness

Clean

Rooms

Modern

Service

Friendly

Location

Quiet

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6

Tandeleya

IAN-logo

Jan 5, 2026

·

Stayed 1 night

When we did the check in none of the VIP services were given. We ask for the sparkling wine and the lady said she thought they did not have any, but did not even checked. We then asked for a late check out and she said they were unable to do that. In the morning we decided to see if we stayed longer and Hotels.com showed many available rooms. I believe the person at the reception did not want to be bother with getting the wine and giving us the late checkout. Once we saw they just did not honor the service we decided not to book there again.
When we did the check in none of the VIP services were given. We ask for the sparkling wine and the lady said she thought they did not have any, but did not even checked. We then asked for a late check out and she said they were unable to do that. In the morning we decided to see if we stayed longer and Hotels.com showed many available rooms. I believe the person at the reception did not want to be bother with getting the wine and giving us the late checkout. Once we saw they just did not honor the service we decided not to book there again.

6

Tiago

IAN-logo

Jan 2, 2026

·

Stayed 1 night

Room isn’t sound proof, hotel amenities are very basic (like a motel)
Room isn’t sound proof, hotel amenities are very basic (like a motel)

10

Alison

IAN-logo

Dec 22, 2025

·

Stayed 4 nights

The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.
The hotel was absolutely gorgeous. Our rooms were incredible with Súper comfortable beds, spacious bathrooms and beautifully decorated. The pools were gorgeous and clean and the gym well equipped. The staff were all so lovely and helpful. Alvero in the bar/restaurant was especially wonderful and made our stay really special. It was my birthday and they presented us with wine, fruit and cake. Really kind.

8

Aggie

IAN-logo

Dec 15, 2025

·

Stayed 4 nights

Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.
Very aesthetically pleasing hotel, modern with multiple pools. We rented a car, which was a big reason we picked this hotel - otherwise you're walking 5-10 minutes to get even get to the first street in the heat, a covered parking lot kept us sheltered from the rain. A pipe burst in our complex, so they moved us to a suite which was a very suitable fix for us. We didn't use the gym facilities but they looked very nice. A padel court which we also didn't use. Staff was friendly the whole time. I'd stay again, as long as I had a car.

10

Mika

IAN-logo

Nov 29, 2025

·

Stayed 1 night

perfect hotel!
perfect hotel!

Region 011 Manzana 001, Tulum, Quintana Roo, Mexico

Location

Located in Tulum, Wyndham Residences Tulum is a 1-minute drive from Jaguar Park and 5 minutes from Gran Cenote. This hotel is 2.6 mi (4.3 km) from Tulum Mayan Ruins and 2.7 mi (4.4 km) from Playa Ruinas.

Jaguar Park(0.1 miles)

Hunab Lifestyle Center(0.4 miles)

Tulum Tower(1.3 miles)

Acceso al Parque Jaguar(1.5 miles)

Tulum National Park(1.5 miles)

Jaguar Viewpoint Tulum(1.6 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site, but it is limited. Parking height restrictions apply.


Yes, a buffet breakfast is available daily from 7:00 AM to noon for a fee of approximately MXN 449 for adults and MXN 220 for children.


Pets are not allowed at the property. However, service animals are exempt from this policy.


Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available. Guests can arrange transfers through the hotel, but specific pricing details are not provided.


The property offers limited wheelchair accessibility, including accessible parking and step-free entrances. However, specific details about accessible rooms and facilities are not provided.


The hotel is located in Tulum, just 0.1 km from Jaguar Park and 5 minutes from Gran Cenote. It is approximately 2.6 km from Tulum Mayan Ruins and 2.7 km from Playa Ruinas. Public transport options may be available nearby.


Yes, the hotel features two outdoor swimming pools, which are seasonal and accessible from 9:00 AM to 9:00 PM.


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