Holiday Inn Fredericksburg - Conference Center by IHG

The property was very clean & had a great bar/food area. The rooms were nice & spacious. The front desk was extremely helpful due to a mishap on my end. I would definitely book there again. Also, the property has easy access to several things including being right off of I-95.

Staff was very helpful and pleasant. Ice machine was broken, so it was hard to find one working. Decor in public areas looked worn, but room was fine and beds comfortable.

The check in was easy and friendly service. I asked to be close to the ice machine and twas told thay there was an ice machine on every floor. Unfortunately the one on our floor was out of order! Had to go to the ground floor to fetch ice. Other than that, our dinner was very tasty and overall a nice stay

We weren't looking for anything fancy (just something close to the I95), but this hotel surpassed our expectations. The staff were friendly (front desk and bar/restaurant). The lobby is large and has a bar/restaurant with quick and easy food (there are vegetarian options but they could consider some vegan ones too please!) - kids eat free with the purchase of an adult meal. There is a complimentary coffee bar, including syrups if that's your thing. There are many tables for eating, with outlets and USB plugs. We had a room with 2 queen beds; it was lovely and modern (with comfy beds and pillows), including lots of plugs for charging devices, and a little table with the sitting chair (very handy!). The bathroom was bright, white, and clean. My only complaints were that we couldn't pull the tap tab far enough to get all of the water to come out of of the shower head (but there was still good pressure) and the toilet paper roll placement was very awkward. The shampoo/conditioner/body wash are in permanent dispensers in the shower; better for the environment, surely, but if you are someone who always takes the little bottles you will be disappointed. There was a bar of dove soap for hand washing. There were lots of hooks for hanging things in the bathroom and the room itself (excellent for wet towels). There was a fridge, microwave, and coffee maker. We enjoyed the pool a lot, though it was a bit chillier than we would have liked. Parking was easy. All around, it was great!

Right of if I95 clean safe plenty of parking and not expensive

I was amazed. The room is super clean. The Fitness center had 50 lb weights. The heater to the pool was broke (it was too cold). The trip was a hit!

The front desk staff was super nice. Rooms and facilities were clean. Only issue would be that the kids said the pool was too cold, so their time there was cut short. Otherwise, a great hotel. Highly recommend.

I really enjoyed staying at this hotel. The room was fresh and clean The pool was very clean. Was an easy check-in and check out. Parking was easy. The bed was comfortable. Everything that I'd wanted for a great price. The only thing I would say was a negative was the pool was not heated.

Very friendly staff, has great bar selection, layout is nice, good flow throughout. I would recommend.

Easy access from major freeways. Convenient dining options in hotel. Quiet comfortable room. Indoor pool was too freezing for our 9 year old to swim in (and she’ll swim in pretty much anything)

The lobby area was very nice and the building was overall very clean and well kept. Didn’t interact with any staff other than the front desk but it was a lovely hotel!

The room was not clean. Bodily fluids were present on night stand and chair.

Shortly after our arrival we found several bugs on the ceiling of our room. The front desk was notified and offered to change our room, but then we found more bugs in the hallway. We elected to not stay since they obviously had an issue. Further, we went through hotels.com customer service, where they contacted the manager, who refused a refund, which apparently hotels.com is satisfied with since they won’t advocate on our part.

We arrived for check-in at 11:50pm. There was all of 1 person working the front desk with a long lineup of people waiting to check-in/resolve issues. By 12:20 we received our room cards and headed to our room. Soon as we opened the door, it smelled humid/like vomit and we noticed mold on the walls. Disgusted, we brought this up at the front desk and the kind lady immediately apologized and gave us a new room. We moved, the smell was better and there was no mold, however there were all kinds of cleanliness issues, like dirty pillows and some weird item on the floor. Chocolate? Dog treat? I have no idea what it was, but definitely should have been noticed by housekeeping. At this point, it was 1am, we were dead tired from spending 15 hours on the road and didn't have the energy to return to the front desk once more. We laid towels on the dirty pillow and called it a night... Building maintenance and housekeeping need to be talked into ASAP. Never again to this location.

Great location, very clean and staff was friendly!

We stayed here last year and were very pleased . The rooms are immaculate the bed is so very comfortable and the staff is terrific..nothing bad about this place will definitely be back

The staff was friendly and helpful. The room was nice and very clean. I have no complaints I would definitely stay here again.

BEWARE if you have asthma. Dust Dust Dust!!! The room was so dusty both My son and I had an asthma attack and had to use our rescue inhaler.

Unfortunately I laid my children into bed on sheets and a mattress that had not been changed from the previous guest. Hair, bodily fluids, a hat and more. We did not realize it until we went to roll into the second bed - then, had to have the front desk staff member help us make all new beds. Imagine what else wasn’t cleaned. Poor management feedback , poor response, the only person who truly helped us what the front desk woman overnight who was wonderful.

Would definitely stay again! The check-in was smooth, the roo/hotel was clean, the pool was great, and Guest Services was friendly!

Clean, Renovated & spacious rooms

Shower does not work only the lowet faucet yo Fill in the tolub

The room was clean , spacious and great amenities

We enjoyed our stay but just wish our window treatments worked so we could have natural light. Fix that and it would have been perfect.

I liked everything except no bathroom fan and water froze in refrigerator

The door keys didn’t work, so had to have front desk staff accompany me to try second one. Then after I was in the room for about 15 min, discovered automatic shade controller did not work, and they were open…. Front desk person then moved me to a suite ( no extra charge) that was HUGE. The automatic blinds didn’t work there and other, but because they were closed, I didn’t say anything. I couldn’t open blinds in morning to let some light in. Overall hotel was clean, in a great location and met my needs, especially for the price, I would stay again despite the little mishaps, staff handled them well.

Hotel was clean staff was more friendly than not. Breakfast was actually good when you could get it. There’s only one person running breakfast so you’d stand there a long time before can order (not good for people going to work) Walls are paper thin. It says conference center but it’s not a business hotel. The bartender was also late twice so late ordering food etc. Walls are paper thin and guests are noisy. I wouldn’t stay here if staying for work and you need sleep. Overall this is not a business hotel it’s a regular holiday inn with slow service. Oh and only one elevator works

You all had the best hotel room fridge in terms of keeping our drinks cold. The shower pressure was terrible. Some of the front desk ladies were not very hospitable but overall we had a decent stay.

It was great. Once you walk in there’s a very clean and modern comfy vibe in the lobby and dining area. Hallways look updated and decent. Room layout for my 1 bed King option was great. Bathroom was clean and bed was comfy even the little sofa in the corner was decent to put my things. Liked the touch to have a coat rack too. Will stay here again.

This property is terrible! I booked the hotel room for $150.88 but they charged me $200.88. The room was clean but it's not blocking the noise. We can hear clearly the kids' screaming next door until the midnight! I tried to call the front desk and nobody answered! It's a very terrible experience! I'll never recommend this place to anyone.

Warning. Do NOT book this hotel! Chances are, they will give away your room before you get there. Arrived at 6pm to find out they gave my room away because they were overbooked. I had to scramble to find a different hotel. To top it off, they still charged me for a night and have refused to refund me. Front desk clerk was hostile and threatened me when I questioned him about it. Hotel manager also never bothered to return my call. They obviously do not care about their guests or reputation.

The check in was easy and friendly service. I asked to be close to the ice machine and twas told thay there was an ice machine on every floor. Unfortunately the one on our floor was out of order! Had to go to the ground floor to fetch ice. Other than that, our dinner was very tasty and overall a nice stay

Checked-In later than we anticipated after a long day in traffic (around midnight) and we allow our six year old to use the key to open the door since she is so excited for “vacation.” When she opens the door and walks in, an adult man is already in the room. Our concern is addressed with “I don’t know how this happened, here is a different room.” With no remorse for the experience our family or the other guest was just out through. Hotels.com staff tried to address our concern but the hotel manager wouldn’t be available until the next morning, and wasn’t available as expressed due to a “call.” Would not advise staying here if you value safety for yourself or your family, or expect anyone from this location to take accountability.

Tahara at the front desk is always so welcoming

The front desk lady: Ayesha was very unfriendly during the check-in. We booked for the suite, she gave us a regular room: reason, their cleaning person didn’t clean the rooms that day. We asked if they can do any price adjustments for not getting what we paid for, she was very dismissive and very rude with her response. We were very tired, we just took what was available to crash the night… I wouldn’t stay at this location again.

We arrived for check-in at 11:50pm. There was all of 1 person working the front desk with a long lineup of people waiting to check-in/resolve issues. By 12:20 we received our room cards and headed to our room. Soon as we opened the door, it smelled humid/like vomit and we noticed mold on the walls. Disgusted, we brought this up at the front desk and the kind lady immediately apologized and gave us a new room. We moved, the smell was better and there was no mold, however there were all kinds of cleanliness issues, like dirty pillows and some weird item on the floor. Chocolate? Dog treat? I have no idea what it was, but definitely should have been noticed by housekeeping. At this point, it was 1am, we were dead tired from spending 15 hours on the road and didn't have the energy to return to the front desk once more. We laid towels on the dirty pillow and called it a night... Building maintenance and housekeeping need to be talked into ASAP. Never again to this location.

All was going great until the hotel house keepimg walked in on me 2x being exposed. She did not knock neither time. I alerted the front desk and they did nothing neither time. Had to call corporate to bring this matter to their attention. The matter would have been better if the management would have spoken to me and house keeping employee. Im so embarrassed from this ordeal

The room was clean. The night manager Naji (I believe) was very attentive when we checked in and had a problem with the television service. I wish morning coffee was available throughout the day.

Front desk was friendly and very helpful

Every staff member i encountered was exceptional, especially Lauren, the overnight front desk gentleman, the restaurant team and housejeeping. Also, the food was five star. Thank you for excellent service and comfortable accommodations!

Location was good and the room was comfortable

Perfect location with lots of places to eat nearby. The hotel was quiet and relatively clean

Perfect location.

This hotel is staffed by capable employees. It is also located to I-95 and is an easy off and on jaunt to that highway,

Right of if I95 clean safe plenty of parking and not expensive

The hotel was quiet and convenient to the I-95.

Nice room. Clean and well kept. Lots of food options nearby. Convenient to highway.

Great location, right off of I 95

Great location. Easy access to I95 and local shopping/eating.

Like that it is near Riverside Theater. Easy access. Clean. Quiet location.

The property was very clean & had a great bar/food area. The rooms were nice & spacious. The front desk was extremely helpful due to a mishap on my end. I would definitely book there again. Also, the property has easy access to several things including being right off of I-95.

Breakfast was excellent. It was an additional $15 for two breakfasts. The food was made to order and very good. Well worth it !

Just what I expected Comfy bed and pillows Quiet heater Nice shower amenities Got good burger from the restaurant

Average accommodations, food service was inconsistent on when it was open or not. Luckily there were other dining options nearby.

We weren't looking for anything fancy (just something close to the I95), but this hotel surpassed our expectations. The staff were friendly (front desk and bar/restaurant). The lobby is large and has a bar/restaurant with quick and easy food (there are vegetarian options but they could consider some vegan ones too please!) - kids eat free with the purchase of an adult meal. There is a complimentary coffee bar, including syrups if that's your thing. There are many tables for eating, with outlets and USB plugs. We had a room with 2 queen beds; it was lovely and modern (with comfy beds and pillows), including lots of plugs for charging devices, and a little table with the sitting chair (very handy!). The bathroom was bright, white, and clean. My only complaints were that we couldn't pull the tap tab far enough to get all of the water to come out of of the shower head (but there was still good pressure) and the toilet paper roll placement was very awkward. The shampoo/conditioner/body wash are in permanent dispensers in the shower; better for the environment, surely, but if you are someone who always takes the little bottles you will be disappointed. There was a bar of dove soap for hand washing. There were lots of hooks for hanging things in the bathroom and the room itself (excellent for wet towels). There was a fridge, microwave, and coffee maker. We enjoyed the pool a lot, though it was a bit chillier than we would have liked. Parking was easy. All around, it was great!

Please bring back the complementary coffee

Hotel was clean staff was more friendly than not. Breakfast was actually good when you could get it. There’s only one person running breakfast so you’d stand there a long time before can order (not good for people going to work) Walls are paper thin. It says conference center but it’s not a business hotel. The bartender was also late twice so late ordering food etc. Walls are paper thin and guests are noisy. I wouldn’t stay here if staying for work and you need sleep. Overall this is not a business hotel it’s a regular holiday inn with slow service. Oh and only one elevator works

The bed was extremely supportive and comfortable. I didn't mind that breakfast was available but cost extra. I did mind that I paid $2.00 for hot tea only to find out there were no regular black tea bags available, no condiments were offered and I had to search for salt and pepper shakers on the surrounding tables.

The breakfast was very good!

The hotel and room were clean and quiet. I was told that the breakfast staff never came, so we had no breakfast.