What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee of approximately GBP 12.50 per person.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in London, within a 15-minute walk of Victoria Station Travel Information Centre and the Thames River. It is approximately 0.9 miles from Westminster Abbey and 1 mile from Buckingham Palace.

What are the hotel's policies regarding children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Best Western Victoria Palace in London

Average nightly price at Best Western Victoria Palace by month, last 12 months (USD)
Month	Average price
January	US$119
February	US$134
March	US$142
April	US$161
May	US$194
June	US$232
July	US$234
August	US$163
September	US$230
October	US$199
November	US$186
December	US$209

What guests think

At Best Western Victoria Palace, travellers highlight a convenient location near Victoria Station and major sights, generally friendly front desk service, and a separate annex building across the street with limited staff presence.

Rooms are often very small with compact showers and tight luggage space, though layouts vary and a few guests reported larger rooms. Cleanliness feedback varies, with many clean rooms noted but several reports of dust, stained shower floors, housekeeping oversights, and, in one case, a dirty room with a faulty door lock. Breakfast is usually described as decent to good value with some variety, though one guest found it expensive. Expect a simple base suited to practical, no frills stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

There are two buildings, and some rooms are in an annex across the street with limited or no staff on site; access may involve stairs.

Related guest reviews

6

Caroline

18 Nov 2025

·

Stayed 1 night

Generally good for the price. Just didn't feel 100% comfortable in the annex with no staff on site

10

Debbie

12 Jun 2025

·

Stayed 2 nights

The whole property was being renovated. Our room had new carpet, paint, etc. The staff was very friendly and accommodating. Enjoyed our stay!

8

Hong

20 Aug 2025

·

Stayed 3 nights

Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.

6

Ali

20 Nov 2025

·

Stayed 2 nights

I did not know there is 2 building

4

Dean

16 Jul 2025

·

Stayed 2 nights

Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).

8

Veronica

13 Jul 2025

·

Stayed 3 nights

Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key

6

Edna

14 Dec 2025

·

Stayed 3 nights

It's very strange to be placed in a room across the street, without any connection or contact with hotel staff. Furthermore, there was construction work next to our room window, and we had to walk through tools and people to access the stairs leading to the building. Despite this, considering the high cost of living in London, I would say it was a reasonable stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but several reported dust, stained shower floors, and housekeeping oversights such as reusing towels or leaving cleaning gloves; one review mentioned a dirty room.

Related guest reviews

8

Nicola

23 Oct 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

8

Tracey

18 Jun 2025

·

Stayed 1 night

I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.

10

Suki

30 Sept 2025

·

Stayed 1 night

The staff are very friendly, the room is nice and clean. The only downside is the bathroom, which is a bit too small, but I'm okay with it because it works and is clean.

6

Greta

29 Aug 2025

·

Stayed 4 nights

Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.

8

Ruth

7 Nov 2025

·

Stayed 1 night

Clean room Comfy bed

2

Chloé

17 Feb 2025

·

Stayed 1 night

Staff was nice but the room was very disgusting and the door didn’t have a functioning lock.

8

Lynn

1 May 2025

·

Stayed 3 nights

It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.

10

maire

27 May 2025

·

Stayed 1 night

I just needed a hotel in Victoria for one night. This hotel was perfect, the single room was quite small but perfect for me. Absolutely spotlessly clean. Check in was very good, a lovely friendly man allowed me to check in about 10 mins early. I'll definitely use this hotel again, price very good too!

4

Dean

16 Jul 2025

·

Stayed 2 nights

Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).

6

Joseph

20 Apr 2025

·

Stayed 1 night

Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally very small with compact showers and limited space for luggage, though layouts vary and a few guests reported larger rooms. Some rooms lack refrigerators.

Related guest reviews

6

Bianca

6 Aug 2025

·

Stayed 4 nights

The rooms were so small. A person could barely walk around the bed.

8

Tracey

18 Jun 2025

·

Stayed 1 night

I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.

6

Greta

29 Aug 2025

·

Stayed 4 nights

Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.

10

Jim

6 Jun 2025

·

Stayed 3 nights

Not the biggest room, but it had what we needed. The staff was very friendly. The location was great. Great value for the price.

2

CHRISTOPHER

4 Jun 2025

·

Stayed 1 night

The room was the smallest room I have ever stayed it. Roughly around 6ft by 6ft.

8

Hong

20 Aug 2025

·

Stayed 3 nights

Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.

10

Angela

12 Aug 2025

·

Stayed 6 nights

Great room. Plenty of space. Staff was very friendly and helpful

10

Jonathan

19 Aug 2025

·

Stayed 2 nights

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

8

Peter

20 Jul 2025

·

Stayed 2 nights

Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.

8

Christina

3 May 2025

·

Stayed 2 nights

Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Front desk and staff are frequently described as friendly and helpful, with smooth check in and assistance like holding bags after checkout. A few guests reported housekeeping lapses and poor email response.

Related guest reviews

8

Nicola

23 Oct 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

8

Tracey

18 Jun 2025

·

Stayed 1 night

I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.

8

Kathy

24 Nov 2025

·

Stayed 4 nights

The room was very nice. The front desk was very helpful with all of our needs. Everyone was great durning our stay.

10

ann

22 Jun 2025

·

Stayed 3 nights

Great location. Friendly people at the front desk

10

Angela

12 Aug 2025

·

Stayed 6 nights

Great room. Plenty of space. Staff was very friendly and helpful

4

Dean

16 Jul 2025

·

Stayed 2 nights

Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).

6

Joseph

20 Apr 2025

·

Stayed 1 night

Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email

10

Jonathan

19 Aug 2025

·

Stayed 2 nights

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

10

Lynne

4 Sept 2025

·

Stayed 2 nights

Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here

8

Christina

3 May 2025

·

Stayed 2 nights

Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, walkable location near Victoria Station, Buckingham Palace, Westminster Abbey, tour bus stops, shops, and pubs, making sightseeing easy.

Related guest reviews

10

Blake

22 Sept 2025

·

Stayed 1 night

Nice and clean. Very walkable area.

8

Nicola

23 Oct 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

10

Samuel

24 Aug 2025

·

Stayed 1 night

Close to all sites

10

ann

22 Jun 2025

·

Stayed 3 nights

Great location. Friendly people at the front desk

8

Hong

20 Aug 2025

·

Stayed 3 nights

Room is very small but nicely organized. Shower is very small but manageable. Walking distance from Victoria Station. All sightseeing tours start from Victoria Station. A false fire alarm in the middle of one night.

10

Fong

24 Sept 2025

·

Stayed 4 nights

Close to tour bus stations

4

Eleanor

12 Sept 2025

·

Stayed 3 nights

Near to the bus stop

10

Dayra

23 Jul 2025

·

Stayed 3 nights

Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again

10

Jonathan

19 Aug 2025

·

Stayed 2 nights

The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!

10

Lynne

4 Sept 2025

·

Stayed 2 nights

Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as decent to good value with a fair range of options; some called it average, and one guest found it expensive.

Related guest reviews

8

David

29 Mar 2025

·

Stayed 6 nights

Helpful staff, great breakfast!

8

Nicola

23 Oct 2025

·

Stayed 1 night

Early check in, staff very helpful, room clean & breakfast good value for price. Hotel ideally located for restaurants & short walk to Westminster Abbey etc.

8

Sue

9 Jun 2025

·

Stayed 3 nights

The room was clean and adequate..the shower is small..very expensive breakfast 39 pounds a person.

8

Lynn

1 May 2025

·

Stayed 3 nights

It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.

8

Veronica

13 Jul 2025

·

Stayed 3 nights

Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key

8

Peter

20 Jul 2025

·

Stayed 2 nights

Great location that was easy to get to Buckingham Palace and the Victoria train station. Breakfast had lots of options and we liked the layout of the room with two separate twin beds.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $141	2 $213	3 $362	4 $277	5 $228	6 $267	7
8 $103	9 $295	10 $235	11 $369	12 $228	13 $207	14 $314
15 $150	16 $206	17 $287	18 $288	19 $205	20 $247	21 $298
22 $155	23 $180	24 $298	25 $278	26 $246	27 $237	28 $381
29 $140	30 $160

Best Western Victoria Palace

Prices for Best Western Victoria Palace

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Annex Building

Standard Room, Multiple Beds, Annex Building

Family Room, Multiple Beds

Standard Room, 1 Twin Bed

Suite, 1 Queen Bed, Kitchen, Ground Floor (With Sofabed)

Suite, 1 Queen Bed, Kitchen, Annex Building (1St Floor)

Standard Room, 2 Twin Beds, Annex Building

Standard Room, Multiple Beds

Standard Room, 2 Twin Beds

Standard Room, 1 Double Bed, Annex Building

Standard Room, 1 Twin Bed, Annex Building

Suite, 1 Queen Bed, Kitchen, Ground Floor

Standard Room, 1 Queen Bed

Standard Room, 1 Double Bed

Guest reviews of Best Western Victoria Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Victoria Palace

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $268	21 $341	22 $236	23 $197	24 $309
25 $129	26 $224	27 $223	28 $212	29 $196	30 $285	31 $354