Name: Country Inn & Suites by Radisson, Chambersburg, PA
Address: 399 Bedington Boulevard, Chambersburg, Pennsylvania, United States of America, Chambersburg, Pennsylvania, US
Price range: US$60–US$165 per night
Rating: 7.7

What guests think

At Country Inn & Suites by Radisson, Chambersburg, PA, travelers frequently praise the friendly staff, convenient I-81 location, and decent value, but many note dated rooms, maintenance issues, limited breakfast, and an often out-of-service hot tub and chilly pool.

Cleanliness feedback is mixed, ranging from clean rooms to reports of musty odors, stained carpets, and occasional pests. While many interactions were positive, several guests cited front desk lapses, limited housekeeping, and disputes over early check‑in or pet fees. Overall, it suits road‑trippers seeking a convenient stay, while those prioritizing modern rooms and fully working amenities may want to verify details ahead.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is available but frequently reported as very cold, and the hot tub is often out of order for extended periods. A few guests noted a very basic gym and occasional access issues (e.g., closed or unheated pool or fitness room key failures).

Related guest reviews

6

William

27 Aug 2023

·

Stayed 2 nights

The room was fine, we chose a place we can use the pool or hot tub after riding motorcycles all day. This was was broken with foaming nasty water. We were told someone was coming to look at it but never did

6

Todd

27 Oct 2024

·

I didn’t like the random strand of Halloween lights at the front entrance. It put out a tacky look. Maybe try doing some tasteful decorations at the front desk. The ‘guy’ at the front desk was in jeans and t-shirt. Was he even an employee?? No name badge. Also found 2 roaches in my bathtub. Spa and pool were closed. Breakfast was nice—good selection.

6

Troy

19 Nov 2024

·

Stayed 1 night

stayed at this hotel for the jacuzzi room and the heated pool. at check in there was a sign that said-the hot tub is out of service but pool is open. 2 hours later tried to get in pool. so cold that i couldn't get in. staff didn't care, just pointed to the sign.

4

Douglas

18 Jun 2025

·

Stayed 1 night

When I arrived, one desk clerk and several guests plus phone calls. Clerk couldn’t find my reservation. After getting checked in, attempted to use fitness room and key wouldn’t work. Desk clerk also could not get door open. Spent my evening getting my 2 mile walk in by walking the halls, since it was raining outside. This morning the manager or head of housekeeping was apparently trying to show a new hire how to do things. It was obvious the new hire had no idea what she was doing and the manager was verbally berating her about things she apparently didn’t know, like where the maids carts were and why she didn’t have master keys. The breakfast was minimal and there was not even any artificial sweetener for coffee. I’ve stayed in many Country Inn & Suites, this is by far the worst.

4

Jeffrey

6 Jul 2025

·

Stayed 3 nights

Beds were uncomfortable, didnt have enough towels, had to get more from desk. Hot tub broken, pool very cold. Breakfast was very limited only do house keeping after check out.

8

Carrie

2 Jan 2025

·

Stayed 1 night

The whole reason we went there was for the hot tub and the hot tub was out of commission. Very frustrating. The receptionist said its been OOS for months.

6

James

23 Jan 2025

·

Stayed 1 night

The advertising is FALSE. The hot tub is not currently working and the attendant told us that it hasn't worked for 6 months! The mamagement doesn't want to spend the money for a part! We went there especially for this advertised amenity! Very displeased!

4

Emilene

11 Nov 2024

·

Stayed 2 nights

This property would’ve been great if not for the amenities not as advertised. I chose this hotel for the gym, hot tub and pool. Upon arriving I was told the hot tub was broken but the pool worked. After check in we discovered that the pool was open but had no filtration or heat, making it unusable. The “gym” was nothing more that a rusted fast weight machine, an elliptical and two treadmills. The coffee they advertise is only available during earlier times and the coffee pot in room doesn’t work. We left on Sunday feeling deceived and will not choose this hotel chain again

6

Anthony

28 Nov 2024

·

Stayed 1 night

Needed to cut a Thanksgiving travel day in half & the price was out of this world cheap. It was a convenient on & off from the interstate. Room was fine, carpet was very old, but the room was spacious & the bathroom was as well. Beds were the hardness I like - fridge worked fine. Disappointed the hot tub was out of order bc we wanted to use it after our long drive. Breakfast was very lacking. No meat/eggs protein. Bagels, bread & mini mini muffins & 2 waffle stations. Nothing at all to write home about for breakfast. It was a clean, safe, convenient place to stay.

8

LAURI

29 Sept 2024

·

Stayed 2 nights

Staff was nice. Good choice of food for breakfast. Pool was very cold.

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Cleanliness

Reports vary: some guests found rooms clean, but many mentioned musty odors, stained or damp carpets, unclean bathrooms, and occasional pest sightings. Housekeeping consistency was uneven across stays.

Related guest reviews

2

Matthew

25 Aug 2024

·

Stayed 3 nights

We had cockroaches in the dresser drawers and bathroom the morning after our first night out of the three nights we were staying there. Everything was shook out and went on top of the extra bed and I informed the front desk at roughly 9am about what we found. I told them I needed the room thoroughly cleaned and sprayed for cockroaches. We were gone all day touring Gettysburg and didn’t return until about 9pm. I asked at the guy at the front desk if our room was taken care of and he said he didn’t know anything about it, but was sure it had been. When we got to the room, we could tell that it had been cleaned. Kind of a breath of relief. My Wife got up around 4-5am to use the bathroom and there were three more cockroaches in there when she turned on the light. We were supposed to stay until Sunday to enjoy our trip to Valley Forge. Instead we packed everything up, checked out a day early, and made the 6hr drive back home. The lady who is the general manager repeatedly apologized about what happened. Sadly it was our first and last time staying there.

2

Thaviess

7 Dec 2024

·

Stayed 3 nights

unfortunately we found bedbugs

10

Dirk

19 Oct 2024

·

Stayed 2 nights

Clean and comfortable.

6

catherine e

25 Jul 2023

·

Stayed 1 night

The bathroom was not clean. The bottom of the tub was dirty and the toilet bowl had marks. Front of vanity was filthy. Carpet was dirty. The breakfast area tables were not clean.

6

Travis

24 Aug 2025

·

Stayed 1 night

lots of damage to the room. halls and room has a distinct unpleasant smell. carpets need to be replaced

10

Christine

23 Nov 2025

·

Stayed 2 nights

The hotel was very clean. The room was spacious and comfortable. The staff was amazing! We got in late, they went above and beyond to help us find dining and get comfortable for the night. We stayed several nights and from start to finish they were incredibly kind and helpful. Highly recommend!

6

Pete

23 Jul 2025

·

Stayed 1 night

Smell of dog. Damp carpet. Toilet paper dispenser fell off at first pull. Nice front desk clerk

4

Christopher

16 Jun 2024

·

Stayed 1 night

Room was not clean and had a bad odor.

4

Wendy

26 Apr 2023

·

Stayed 2 nights

The rooms were dirty and not vacuumed. The shower was moldy. Bedspread had holes in it. Roach trap in the room and strange smell. Furniture stained and broken. Lights didn't work. The breakfast was disappointing and the staff was rude. from the outside it looks like a beautiful hotel.

4

joshua

14 Jun 2024

·

Stayed 1 night

Upon arrival we noticed there was a car in the parking lot on jack stands. After arriving to our room we found the bathroom had not been cleaned well. There were hairs all over the bathroom I also noticed the sink didn't drain. When we went to the pool we found there were no towels at the pool as with every other hotel we stay at. If our stay had been more than one night we would have not stayed at all.

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Rooms

Rooms are generally spacious and some beds comfortable, but many feel dated with worn furnishings and recurring maintenance issues (e.g., broken fixtures, misaligned locks, or noisy HVAC). Noise transfer between rooms was also reported by several guests.

Related guest reviews

8

Ryan

14 Sept 2025

·

Stayed 2 nights

Average hotel booked last minute after booking wrong week at another hotel Sofa bed was stuck open in our room. Shower curtain rod was falling out of the wall Staff was nice breakfast was average we ate elsewhere

6

Tara

21 Aug 2025

·

Stayed 1 night

Bed was not comfortable at all . Could feel the springs.

10

Erin

21 Oct 2023

·

Stayed 1 night

I stayed in 219 king suite with jacuzzi tub. The tub drain is very hard to remove likely use to be spring loaded mechanism. Otherwise was clean other than the floors need updated. Bleach? Spots on carpet. Roku tv with no roku remote. Otherwise good stay.

8

Daniel

1 Sept 2024

·

Stayed 1 night

Ok place to stay, door did not lock properly and breakfast a little disappointing

6

Melanie

6 Oct 2024

·

Stayed 1 night

Checked in with so much ease. However, I asked to be on the top floor away from the elevator. We were on the top floor directly across from the elevator. Maybe just miss communication. Room was nice until we opened the fridge and it had leftover food from prior guests. The hasp on the door was split so had to make sure deadbolt was working correctly. Went to take showers and had shampoo and conditioner in the shower no soap. Had to use shampoo as our soap. After showering realized there was a very small size bar soap next to the sink. Wish they had a bottle of soap in shower instead. Was told that breakfast was at 6 am. Went to breakfast at 6:05 to have all the lights off and chairs on the tables. I had asked the gentleman when breakfast was he told me on Saturday and Sundays its starts at 7 but he could try and get everything out by 6:30. I then had to remind him that it was Friday not Saturday. So by the time he got everything out there was a line of people waiting. Not sure what happened with this hotel on this visit...we usually stay here several times a year while we are passing through. Maybe just a hiccup this time.

6

Michele

17 Jan 2025

·

Stayed 1 night

They claim its been updated but it clearly is lipstick on a pig. Most hotels have gotten away from carpet, theirs is old, dated and nasty. The bed was clearly old and sagging. I would rate it as "average" for that price point. I travel I81 often, i will probably find someplace else next time.

8

David

15 Jan 2023

·

Stayed 19,367 nights

Nice room however the heater was very loud

10

Christine

23 Nov 2025

·

Stayed 2 nights

The hotel was very clean. The room was spacious and comfortable. The staff was amazing! We got in late, they went above and beyond to help us find dining and get comfortable for the night. We stayed several nights and from start to finish they were incredibly kind and helpful. Highly recommend!

4

Jimmy

7 Jan 2024

·

Stayed 1 night

The walls between the rooms are extremely thin. I can hear everything that is going on in the room next to me and mean everything... Was kept up all night because someone in the room next to me had a horrible cough. Could hear conversations. There were maybe ten cars in the whole parking lot on the night I stayed. Hotel staff must have put us all in the same section of the hotel. Anyway, I will not be staying there again because of this.

8

Kevin

19 Aug 2025

·

Stayed 2 nights

Very comfortable bed. Decent breakfast. The rooms could use some minor repairs to drywall and trim, but overall the room was very nice. Great location as well.

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Service

Many reviews highlight helpful, welcoming staff and smooth check‑ins. However, others describe rude or unavailable front desk interactions, inconsistent follow‑through, and disputes around early check‑in or pet fees.

Related guest reviews

6

SHARON

30 Nov 2025

·

Stayed 1 night

The "guy" on the front desk in the morning was not attentive to guests and never attempted to keep the breakfast area supplied with items. Guests had to ask for items to be replaced. Also he never paid attention to the coffee area. When we went to check out around 7:40 there was no attendant on the front desk. Rather there was just a drop box where a sign red drop room keys in this tray. Not good enough.

6

Gail

12 Jun 2025

·

Stayed 1 night

Front desk person was very rude

10

Brittany

7 May 2025

·

Stayed 1 night

Front desk staff were the nicest sweetest women and very helpful! Will definitely stay here again!

10

Stacey

31 Jul 2024

·

Stayed 2 nights

All staff were friendly and very helpful. My only problem was that I left a bag there with packaged food and instead of calling me to come back and pick it up, they threw it away. They at least could’ve tried to contact me.

10

Craig

26 Jun 2025

·

Stayed 1 night

The staff is amazing. I stay there every time i pass through on my way north to south and back.

4

Douglas

18 Jun 2025

·

Stayed 1 night

When I arrived, one desk clerk and several guests plus phone calls. Clerk couldn’t find my reservation. After getting checked in, attempted to use fitness room and key wouldn’t work. Desk clerk also could not get door open. Spent my evening getting my 2 mile walk in by walking the halls, since it was raining outside. This morning the manager or head of housekeeping was apparently trying to show a new hire how to do things. It was obvious the new hire had no idea what she was doing and the manager was verbally berating her about things she apparently didn’t know, like where the maids carts were and why she didn’t have master keys. The breakfast was minimal and there was not even any artificial sweetener for coffee. I’ve stayed in many Country Inn & Suites, this is by far the worst.

10

Danielle

13 Jan 2025

·

Stayed 1 night

Staff was professional and friendly.. check in and out was quick and easy. Will diffidently stay here again.

10

Christine

23 Nov 2025

·

Stayed 2 nights

The hotel was very clean. The room was spacious and comfortable. The staff was amazing! We got in late, they went above and beyond to help us find dining and get comfortable for the night. We stayed several nights and from start to finish they were incredibly kind and helpful. Highly recommend!

10

Madelyne

20 Feb 2025

·

Stayed 5 nights

Our flight was delayed so our reservation became a no show. Alicia was able to help us out and get us a room without any trouble. She was friendly and quick. I would stay here again.

4

Karen

7 Sept 2024

·

Stayed 2 nights

Got yelled at by the desk clerk for going into the breakfast room 4 minutes after breakfast was over. We were leaving and just wanted a banana or something similar.

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Location

Convenient just off I-81 with many restaurants and shops nearby; a few guests had difficulty locating the parking lot.

Related guest reviews

8

Dawn

8 Jul 2024

·

Stayed 2 nights

I liked because it is convenient as to where I was visiting and easy access on and off the highway

10

Robert

6 Dec 2024

·

Stayed 1 night

We enjoyed our stay while travelling to Florida. The hotel is close and convenient to the I81 and has plenty of restaurants and shopping close by. The hotel rooms are well appointed with a mini fridge and microwave. The rooms are nice and clean. The breakfast is okay. It is more on the lighter side with cereal, toast, bagels, muffins, and waffles as the main staples.

10

Terry

5 May 2025

·

Stayed 2 nights

places to eat close to interstate shopping

10

Wilma R

16 Mar 2024

·

Stayed 1 night

Property was very convenient right off the highway. Breakfast was excellent. There were some children running around above us but they quieted early enough. Would definitely use this chain again.

10

Tracey

4 Sept 2024

·

Stayed 1 night

Great location! So many restaurants and shops surrounding this area.

8

Karen

27 Oct 2024

·

Stayed 1 night

Difficult to find the parking lot . GPS sent us to a nearby lot which didn't connect to the hotel's lot.

8

John

11 Feb 2025

·

Stayed 1 night

With in walking distance to shopping center and restaurants

10

Robert

6 Dec 2024

·

Stayed 1 night

We enjoyed our stay travelling home from Florida. The hotel is close and convenient to the I81 and has plenty of restaurants and shopping very close by. The hotel rooms are well appointed with a mini fridge and microwave. The rooms are nice and clean.

10

Theresa

2 Mar 2024

·

Stayed 1 night

Clean, comfortable,convenient location.

8

Kevin

19 Aug 2025

·

Stayed 2 nights

Very comfortable bed. Decent breakfast. The rooms could use some minor repairs to drywall and trim, but overall the room was very nice. Great location as well.

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Dining

Breakfast is mostly continental (waffles, cereal, baked goods, yogurt), and many guests wished for hot items like eggs or meat. Some noted short hours or slow replenishment, while others felt it was adequate for the price.

Related guest reviews

6

Lisa

21 Jan 2025

·

Stayed 1 night

It wasn't bad. Honestly, it wasn't bad for what we paid. Breakfast was waffles, and by the time we got down around 7:45 the oatmeal was dry and hard. Would've liked some bacon or sausage. I was bummed the hot tub was brokwn.

10

Eric

31 Jan 2025

·

Stayed 1 night

Very short time for breakfast, so they don't sell anything to eat. The food machine was damaged, it charges the money but does not deliver the merchandise

4

CharLeanne

4 Apr 2025

·

Stayed 1 night

AM breakfast was poor. cereal poor quality- discolored and stale. Coffee selection limited and outdated. Bathroom flooded. Wouldnt bring my handicapped family memeber there

8

Jerry

25 Dec 2024

·

Stayed 3 nights

A good value for the money. But, breakfast options are sparse. Plan to go out for breakfast.

10

Richard

29 Jul 2025

·

Stayed 1 night

Breakfast was your standard waffle makers (2), cereals, bagels, and muffins. The room was clean, the staff friendly, and the shampoo, conditioner were in squeezable containers mounted in the shower. Only problem was I thought my sink's drain was broken and stuck closed.Nope. Desk clerk told me I just had to push down on it and it pops up. Nicest room for the money I've had in years.

6

Matthew

14 Nov 2024

·

Stayed 1 night

Room was clean bed was comfortable. Hotel is in average condition. breakfast was toast, cereal, and waffles. There were no eggs or meats.

10

melissa

11 May 2025

·

Stayed 1 night

Breakfast was gross only complaint

6

Bonnie

5 Sept 2024

·

Stayed 2 nights

We have always loved staying at Country Inn and Suites. When we got to our room this time, we were hit by a musty, damp smell! The lady at the desk was super nice when we checked in, but when I went downstairs to tell her, it was like I had offended her. Said she had been in the room and didn’t smell anything. She sent a guy up who sprayed a few times and then left. We were at a concert and came back late and we’re hit with the same smell. Next morning my husband just mentioned it to her again and she was rude. We were gone for the day and when we got back it seemed like they put something in our room to make it smell better. We were thankful! In the dining room both mornings, the waffle mix ran out and no one replaced it. It wasn’t a terrible experience, but not our usual lovely stay!

10

Milagros

4 Feb 2025

·

Stayed 1 night

Love it here will def keep coming back. Friendly staff, clean , great breakfast items , pool 😀😀

6

Heidi

28 Oct 2024

·

Stayed 1 night

The room was ok. I think they are in process of updating the property so some things were updated and others weren’t. Breakfast selection could have been better (no eggs/sausage/bacon/ect), but they did have a waffle maker and a good selection of cereal. Room was a little musty, but the bed was comfortable. Overall an ok property, would stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$60
February	US$56
March	US$63
April	US$80
May	US$107
June	US$102
July	US$98
August	US$85
September	US$88
October	US$83
November	US$67
December	US$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $72	16 $72	17 $68	18 $100	19 $100
20 $71	21 $70	22 $75	23 $75	24 $78	25 $133	26 $165
27 $71	28 $71	29 $75	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $101	3 $130
4 $66	5 $68	6 $67	7 $68	8 $66	9 $104	10 $104
11 $61	12 $63	13 $71	14 $72	15 $67	16 $104	17 $100
18 $63	19 $63	20 $67	21 $70	22 $66	23 $85	24 $86
25 $60	26 $63	27 $63	28 $63	29 $63	30 $78	31 $83

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Jetted Tub

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 Bedroom

Room, 2 Queen Beds

Suite, 1 King Bed, Accessible, Jetted Tub

Studio Suite, 1 King Bed

Room, 2 Queen Beds, Accessible

Suite, 1 Bedroom, Accessible (With 1 Person Sofa Bed)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Chambersburg, PA

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