Los Arcos Suites
Property description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
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Guest reviews
7.8
Good
Based on 1,001 verified reviews
Who stays here?
Business
1%
Couple
43%
Family
34%
Group
15%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Los Arcos Suites, travellers repeatedly praise the central Romantic Zone location near the beach and restaurants, the calm, quiet atmosphere on a dead-end street, and the friendly, accommodating staff, with many appreciating the spacious suite layout and balconies.
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6
luis
13 Apr 2026
·
Stayed 1 night
All inclusive not that great poor. Service
All inclusive not that great poor. Service
10
Chris
29 Mar 2026
·
Stayed 4 nights
We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
We arrived about an hour early and were pleased that our room was already ready. The room was spacious with a separate sitting area/couch and decent size deck. There is a kitchenette as well (but not microwave). The room was a little dated and is due for some updating. That said, the staff were all very helpful and outgoing. The clerk who checked us in (I didn't get her name) was really friendly and made sure we had all the information about the 3 hotels/resorts and what amenities we would find at the other properties. And Emilliano the night clerk gave us all kinds of information and helped us with out practicing our Spanish. Los Arcos suites is sister properties with Casa Susana across the street and Playa Los Arcos 1 block away that has direct beach access. All in all this hotel is due for a little bit of a makeover, but if you are overlook that, you should really enjoy your stay. We tend to not spend much time in our room or the hotel, unless at the pool, so we don't need 5 star amenities. Also the location can't be beat. For the money, Los Arcos Suites was a great value. I would defintiely stay here again.
10
Serapio
8 Mar 2026
·
Stayed 5 nights
Best place to stay in the romantic zone.
Best place to stay in the romantic zone.
8
Jennifer
25 Feb 2026
·
Stayed 2 nights
Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
Location was great but it was truly the people that made our stay even better. Due to unforeseen circumstances, we had to stay longer. Elizabeth made the changes and was always there for any assistance or questions we needed answered. Her consistent friendliness and smile amidst her being so busy with all of the guests truly makes her one of a kind. All of the staff was great, from the beach staff to the restaurant and Front desk. All were very helpful and accommodating. The only slight downfall of hotels.com( not the Los Arcos suites)- if you book Los Arcos Suites specifically, you do not get access to the Los Arcos Hotel pool that is pictured on hotels.com, you just get the beach access with towels and chairs (was not a big deal since we enjoyed the beach. But helpful for those expecting to have access to the downstairs pool. )There is access to a smaller rooftop pool across the street but does not have beach view. Overall, a great stay! Highly recommend and would stay here again!
10
Leslie
8 Feb 2026
·
Stayed 5 nights
Clean spacious room close to the pool
Clean spacious room close to the pool
Manuel M Dieguez 164, Emiliano Zapata, Puerto Vallarta, Jalisco, Mexico
Location
With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.
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