Is parking available at the hotel?

Nearby parking is available for VND 400,000 per night, located 656 feet away from the hotel. Motorcycle parking is available onsite.

What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy it in their room. The specific serving hours are not mentioned.

Does the hotel allow pets?

No pets or service animals are allowed at the property.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of VND 450,000 per vehicle (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hanoi, just steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. It is approximately 0.6 miles from St. Joseph's Cathedral and Quan Chuong Gate. The nearest major airport is Noi Bai International Airport, located 25.2 km away.

What are the hotel's policies regarding children?

One child aged 5 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of VND 350,000 per night. Advance request or confirmation may be required.

Lavender Central Hotel & Spa Hanoi

Average nightly price at Lavender Central Hotel & Spa Hanoi by month, last 12 months (USD)
Month	Average price
January	$86
February	$79
March	$90
April	$85
May	$60
June	$47
July	$55
August	$51
September	$54
October	$70
November	$87
December	$105

What guests think

Lavender Central Hotel & Spa Hanoi draws strong praise for its welcoming, hands-on staff and central Old Quarter setting, while feedback on compact rooms, inconsistent in-room Wi-Fi, and occasional maintenance hiccups like short hot water or temperamental air-conditioning is mixed.

Breakfast is frequently described as good to very good, though a few guests found it only basic. Rooms are typically small, with some lacking external windows; street noise is often muted, but occasional internal noise and dated touches appear. On-site spa services receive both positive experiences and a few disappointments. Expect a service-focused stay with compact rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note an on-site spa/massage, with experiences ranging from very good to underwhelming and not as pictured. Otherwise, few facilities are highlighted.

Related guest reviews

6

francis

Mar 19, 2023

·

Stayed 2 nights

Staff and service was excellent. Breakfast was was typical, but the service was excellent. The only issue was that the room required a deep cleaning. The room itself was tidy and clean upon first entering, but under closer inspection, the room was in need of a deep cleaning. The bed, floor, and bathroom were clean enough. I would not choose to stay at this hotel again. On our return from Ha Long Bay, we were moved to their sister hotel due to “issues” with the air conditioner in our room. We were moved to the Rex Hanoi Hotel. The hotel had more amenities and the room appeared to be in a better state. I would stay at this property again.

10

Kathern

Mar 15, 2024

·

Stayed 1 night

If I could give more gold stars rating Lavender Hotel I would! From the second I stepped out of my taxi in front of the hotel, I was made to feel like royalty. A doorman brought my luggage into the lobby, I was checked in quickly and my luggage was taken to my room. I was offered hot tea too. It was very quiet. The bed, pillows was and cotton sheets were perfect. This hotel was probably built in the 1920’s or 1930’s. The lift , electrical, plumbing and bathroom have all been updated without losing the historical charm of the building. The bathroom was beautiful! Breakfast was incredibly delicious; with many choices on the buffet as well other items cooked to order. It’s located in the middle of the Old Quarter. If you’re looking for modern then it would be best to choose another part of the city. Every hotel and building in the Old Quarter is historic. It’s wonderful!

6

Erlend Riksheim

Dec 17, 2025

·

Stayed 1 night

Dyrt hotell for hva du får. Det bærer preg av å være gammelt med litt dårlig renhold. Internett på rommet fungerte ikke for oss. Spaet er i et soverom og ikke som på bildet. Stive priser og eneste hotellet i Vietnam der de ber om tips i tillegg på spaet. Sparsom frokost. Ville kanskje bodd et annet sted for denne prisen. Ellers ok

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10

Sydney

Apr 11, 2024

·

Stayed 3 nights

We were very pleased with our stay here. The hotel is right in the middle of the action in Hanoi, yet we did not experience any noisy disruptions at night. The staff at this hotel were extremely kind and helpful with providing recommendations, maps, and helping with transportation. Breakfast was delicious and very much appreciated. I also treated myself to a massage at the hotel and was quite pleased! Would stay again!

10

Rita

Mar 15, 2023

·

Stayed 1 night

Muy accesible a pie. La atención agradable, el desayuno muy rico. Utilizamos el servicio de spa y fue muy bueno.

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10

Anabel

Jun 18, 2024

·

Stayed 2 nights

Ubicado en el centro de Hanói, puedes ir caminando a cualquier lugar. Mi habitación sin ruidos al exterior así que buen descanso. Desayuno muy bien. También usamos el servicio de lavandería y traslado a la Bahía de Ha Long, con precios iguales a contratar por fuera, así que con la seguridad necesaria. Atención del personal excelente

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8

francis

Mar 25, 2023

·

Stayed 1 night

Good location. Excellent service. Breakfast was good. Room was a bit tight, but it was functional. The “city view” was not much of a view. More of a view of the air conditioner. They moved us for the extra night coming back from Ha Long Bay to their sister property. Their sister hotel, the Rex Hanoi, was much better with regards to room and facilities. The Lavender is okay if you’re only staying a couple of nights and don’t mind the minimalist facilities. Otherwise I’d choose the Rex Hanoi.

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Cleanliness

Most guests find the hotel and rooms clean, though some mention worn areas and an occasional need for deeper cleaning.

Related guest reviews

10

Heather

Feb 2, 2025

·

Stayed 2 nights

Loved the traditional style of the building; Tall and narrow. Staff were excellent with good English which was helpful as my Vietnamese is terrible. Rooms were clean and well appointed. Breakfast was very good. Lots of good shopping, restaurants and other tourist attractions in the vicinity.

6

francis

Mar 19, 2023

·

Stayed 2 nights

Staff and service was excellent. Breakfast was was typical, but the service was excellent. The only issue was that the room required a deep cleaning. The room itself was tidy and clean upon first entering, but under closer inspection, the room was in need of a deep cleaning. The bed, floor, and bathroom were clean enough. I would not choose to stay at this hotel again. On our return from Ha Long Bay, we were moved to their sister hotel due to “issues” with the air conditioner in our room. We were moved to the Rex Hanoi Hotel. The hotel had more amenities and the room appeared to be in a better state. I would stay at this property again.

6

Erlend Riksheim

Dec 17, 2025

·

Stayed 1 night

Dyrt hotell for hva du får. Det bærer preg av å være gammelt med litt dårlig renhold. Internett på rommet fungerte ikke for oss. Spaet er i et soverom og ikke som på bildet. Stive priser og eneste hotellet i Vietnam der de ber om tips i tillegg på spaet. Sparsom frokost. Ville kanskje bodd et annet sted for denne prisen. Ellers ok

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10

MASATO

Jan 9, 2024

·

ハノイ観光にはとても便利な場所にある。部屋は所々に痛みが見られたり、廊下から音が聞こえたが気になる程ではなく、十分に清潔で快適だった。水回りも問題ない。

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10

Raynaldo

Aug 1, 2024

·

Stayed 7 nights

This hotel was very wonderful to be in and with its location in the midst of the Old Quarter was a win win for me. Their staff was very wonderful and very helpful. they helped us out with day time activities and any other questions we had. The rooms was very clean as well, a bit small for my taste but it had a very comfy feel so It made me feel relaxed. I would definitely love to come back here again.

8

Ella

May 8, 2024

·

Stayed 2 nights

For a solo backpacker wanting a safe and clean place to rest up post-international flight, hotel was great. Clean, reasonably priced, good breakfast. Room was a bit old but clean and good amenities. Great location in the Old Quarter, great place to launch into Hanoi.

10

Tony

Jun 26, 2024

·

Stayed 1 night

Great property that is near many great dining options and nightlife. I had an easy time checking in. The room was nice, clean, and perfect size. There was a small desk area where I could do work and also a separate sitting area too! The TV has basic cable with no options for Netflix but who needs that when the vibrant city was right at your doorsteps! Can't wait to come back!

8

Bo

Sep 25, 2024

·

Stayed 4 nights

Very helpful staff and a quick check-in. Room was a bit worn but clean with good beds. “Internal window” is for good and for bad. Not disturbed by the intense traffic outside but a bit boring. If you just are in your room for sleep it’s no problem.

6

Mai

Nov 18, 2025

·

Stayed 1 night

The hotel location is good, room is small but clean and nice and quiet. The staffs were ok not as friendly and helpful as other 4-5 stars that I stayed around there. Breakfast is ok enough options. Overall I don’t think it worth the price that I paid roughly $80-$90/ night.

8

Sonja

Apr 21, 2024

·

Stayed 6 nights

Very clean rooms,, breakfast was ok, staff 10 out 10.

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Rooms

Rooms are compact and sometimes dated, with some lacking external windows or offering only internal light wells. Reports include intermittent Wi-Fi, occasional AC or hot-water issues, limited views, and some internal noise.

Related guest reviews

6

Tracey

Mar 13, 2024

·

Stayed 2 nights

Staff are wonderful at this property. Rxtremely helpful. Rooms on small size. No street noise given road proximity. However lots of internal noise from other room guests and restaurant area. Location great.

6

shlomi

Oct 28, 2024

·

Stayed 3 nights

Small room and uncomfort at all. No window!! Therfore no air circulation in the room. Bad! Mattresses not comfort, very used and old. Nice and welcoming stuff. Breakfast was o.k not more than that.

8

Peter

Apr 19, 2024

·

Stayed 3 nights

A fine property, with good breakfast and eager to please staff. Conveniently situated in the midst the chaotic frenzy of Hanoi's challenging motorbike and car traffic. The only thing lacking was an English-language television news channel, an amenity found in other hotels even in smaller cities, like Hoi An and Hue. One likes to know what's going on outside Hanoi, too.

8

Dennis

Sep 11, 2024

·

Stayed 2 nights

Zimmer zu warm, die Wände waren heiß

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8

christiane

Jul 19, 2024

·

Stayed 3 nights

Das Hotel an sich ist gut gepflegt und die Betten sind toll. Leider hatte unser Zimmer nur ein Fenster zum Lichtschacht. Das Frühstück ist ok, Fertigcroissants...Die French Toast und das Obst ist unschlagbar. Der Service beim Frühstück ist sehr aufmerksam. Die Lage ist erstmal ein Kulturschock. Wenn man das Hotel verlässt brausen die Roller an einem vorbei, man ist aber in 5 Minuten am See, in 10 im french quater und sofort mitten in der Altstadt.

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6

Joseph

Jun 6, 2025

·

Stayed 5 nights

The room was small and dated, the air conditioner stopped working couple times, but they fixed it, which was nice. The hot water in the shower didn’t last very long, just enough time for one person to take a shower . The Wi-Fi was hit and miss. The breakfast were really good, they had a good cook and waitress. The staff were very nice and helpful with many things, but they seem to wanna overcharge on site seeing tours, so be careful of that!

8

Bo

Sep 25, 2024

·

Stayed 4 nights

Very helpful staff and a quick check-in. Room was a bit worn but clean with good beds. “Internal window” is for good and for bad. Not disturbed by the intense traffic outside but a bit boring. If you just are in your room for sleep it’s no problem.

6

Mai

Nov 18, 2025

·

Stayed 1 night

The hotel location is good, room is small but clean and nice and quiet. The staffs were ok not as friendly and helpful as other 4-5 stars that I stayed around there. Breakfast is ok enough options. Overall I don’t think it worth the price that I paid roughly $80-$90/ night.

8

Chua

May 9, 2024

·

Stayed 5 nights

5 days stay In the hotel and at floor 7XXX. I booked my ha long bay and ninh Binh through the hotel, All the staff are friendly and breakfast are good enough. The location was fantastic, walking distance. The down side are room slightly smaller than expected and also abit of run down … overall where thing was just right

8

francis

Mar 25, 2023

·

Stayed 1 night

Good location. Excellent service. Breakfast was good. Room was a bit tight, but it was functional. The “city view” was not much of a view. More of a view of the air conditioner. They moved us for the extra night coming back from Ha Long Bay to their sister property. Their sister hotel, the Rex Hanoi, was much better with regards to room and facilities. The Lavender is okay if you’re only staying a couple of nights and don’t mind the minimalist facilities. Otherwise I’d choose the Rex Hanoi.

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Service

Service is widely praised as friendly, proactive, and helpful, with staff assisting with tours, maps, and logistics. A few guests felt tours or transfers arranged through the hotel were overpriced.

Related guest reviews

10

Christine

Dec 10, 2024

·

Stayed 2 nights

Great option for staying in the Old Quarter. Staff was always helpful. Very adequate included breakfast with several options and everything was fresh.

6

Elvira

Feb 9, 2024

·

Stayed 2 nights

Just an average experience Location is good Do not accept the transportation offers from the front desk They are way overpriced and didn’t drop us at the right location use Grab app

10

Heather

Feb 2, 2025

·

Stayed 2 nights

Loved the traditional style of the building; Tall and narrow. Staff were excellent with good English which was helpful as my Vietnamese is terrible. Rooms were clean and well appointed. Breakfast was very good. Lots of good shopping, restaurants and other tourist attractions in the vicinity.

10

KENJI

May 4, 2024

·

Stayed 2 nights

フロントの方もすごく親切で、ツアーガイドが少し遅れただけで、電話をかけて確認してくれた。また機会があれば泊まりたい。

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8

CHIA YEN

Mar 31, 2024

·

Stayed 4 nights

Perfect location in old Quarter . Staffs are professional and friendly. Airport transfer taxi service is very helpful for the early airflight.

6

Joseph

Jun 6, 2025

·

Stayed 5 nights

The room was small and dated, the air conditioner stopped working couple times, but they fixed it, which was nice. The hot water in the shower didn’t last very long, just enough time for one person to take a shower . The Wi-Fi was hit and miss. The breakfast were really good, they had a good cook and waitress. The staff were very nice and helpful with many things, but they seem to wanna overcharge on site seeing tours, so be careful of that!

10

Amol

Feb 27, 2024

·

Stayed 1 night

Great service and very cooperative and friendly staff.

10

Christen

Jun 10, 2025

·

Stayed 1 night

Loved my stay here, staff were helpful, rooms were lovely, very handy to Hanoi fun

10

Renee

Apr 2, 2025

·

The front desk staff are exceptional!! They go above and beyond at every opportunity possible. They created such a warm and inviting space and consistently helped us throughout our stay. 100/10!! I can’t rate them high enough! Don’t hesitate to stay here. It’s fabulous!

10

David

Mar 20, 2024

·

Stayed 2 nights

Nice cosy hotel located in the old quarter. Room was a little on the small side but the helpfulness of the staff and the breakfast were both first class. They even went above and beyond to help us retrieve a bag that was left after a tour. Great service.

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Location

Prime Old Quarter location that is very walkable to Hoan Kiem Lake, food, bars, and sights; lively outside but many rooms remain quiet. Handy base for exploring on foot.

Related guest reviews

10

Christine

Dec 10, 2024

·

Stayed 2 nights

Great option for staying in the Old Quarter. Staff was always helpful. Very adequate included breakfast with several options and everything was fresh.

10

stacey

Apr 6, 2023

·

Stayed 1 night

Right in the center of old town. Everything is within walking distance

10

Jorge

Nov 24, 2024

·

Stayed 5 nights

We loved the location of the Hotel. Very modern and clean. It was very close to all the old quarter tourist attractions. The staff was very nice, kind, and very knowledgeable and helpful. They gave us all a list of all best places and a map of all the attractions that we walked to and visited. Thank you! 🙏

10

Kangmin

May 13, 2024

·

Stayed 1 night

위치 좋음. 새벽 도착햇음에도 기다리면서 웃으며 응대함. 무엇보다 직원분들이 친절함

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10

Taalib

Nov 6, 2023

·

Stayed 3 nights

This is my second stay at Lavender Central. Each time my experience was excellent! The staff is great. It's centrally located near a lot of action, restaurants, bars and shops. I, once again, highly recommend this hotel.

10

Bethany Lauren

Jul 18, 2024

·

Stayed 7 nights

Excellent location and staff were really friendly.

10

Maurice

Feb 11, 2024

·

Stayed 2 nights

Very nice boutique hotel. Staff were wonderful. A very nice breakfast was included with a lot of variety. Close to Hoan Kiem Lake and a lot of street food and restaurant options. Great value for money.

10

Neil

Jan 6, 2025

·

Stayed 1 night

Fantastic location in the Old Quarter, Excellent service, able to have a late checkout for a small fee. Good choice for breakfast. Will definitely stay there again.

10

Anabel

Jun 18, 2024

·

Stayed 2 nights

Ubicado en el centro de Hanói, puedes ir caminando a cualquier lugar. Mi habitación sin ruidos al exterior así que buen descanso. Desayuno muy bien. También usamos el servicio de lavandería y traslado a la Bahía de Ha Long, con precios iguales a contratar por fuera, así que con la seguridad necesaria. Atención del personal excelente

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10

Pedro

Sep 30, 2024

·

Stayed 1 night

I stayed at Lavender Central Hotel in the Old Quarter and had an incredible experience. The location is perfect—right near the bars, and the main street food spots, making it easy to explore the local cuisine & the nightlife in Hanoi. The breakfast was fantastic, offering a wide variety of delicious options. They have a delicious coffee. The hotel is very clean, and the staff are incredibly friendly and helpful. Despite being in the lively Old Quarter, the hotel has a calm and welcoming atmosphere, never feeling overwhelming. Overall, I had an amazing stay and would highly recommend this hotel to anyone visiting Hanoi.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally enjoyed, with fresh items and decent variety, though some found it basic or sparse.

Related guest reviews

10

Christine

Dec 10, 2024

·

Stayed 2 nights

Great option for staying in the Old Quarter. Staff was always helpful. Very adequate included breakfast with several options and everything was fresh.

10

Heather

Feb 2, 2025

·

Stayed 2 nights

Loved the traditional style of the building; Tall and narrow. Staff were excellent with good English which was helpful as my Vietnamese is terrible. Rooms were clean and well appointed. Breakfast was very good. Lots of good shopping, restaurants and other tourist attractions in the vicinity.

6

Erlend Riksheim

Dec 17, 2025

·

Stayed 1 night

Dyrt hotell for hva du får. Det bærer preg av å være gammelt med litt dårlig renhold. Internett på rommet fungerte ikke for oss. Spaet er i et soverom og ikke som på bildet. Stive priser og eneste hotellet i Vietnam der de ber om tips i tillegg på spaet. Sparsom frokost. Ville kanskje bodd et annet sted for denne prisen. Ellers ok

Translate

8

christiane

Jul 19, 2024

·

Stayed 3 nights

Das Hotel an sich ist gut gepflegt und die Betten sind toll. Leider hatte unser Zimmer nur ein Fenster zum Lichtschacht. Das Frühstück ist ok, Fertigcroissants...Die French Toast und das Obst ist unschlagbar. Der Service beim Frühstück ist sehr aufmerksam. Die Lage ist erstmal ein Kulturschock. Wenn man das Hotel verlässt brausen die Roller an einem vorbei, man ist aber in 5 Minuten am See, in 10 im french quater und sofort mitten in der Altstadt.

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10

Maurice

Feb 11, 2024

·

Stayed 2 nights

Very nice boutique hotel. Staff were wonderful. A very nice breakfast was included with a lot of variety. Close to Hoan Kiem Lake and a lot of street food and restaurant options. Great value for money.

6

Joseph

Jun 6, 2025

·

Stayed 5 nights

The room was small and dated, the air conditioner stopped working couple times, but they fixed it, which was nice. The hot water in the shower didn’t last very long, just enough time for one person to take a shower . The Wi-Fi was hit and miss. The breakfast were really good, they had a good cook and waitress. The staff were very nice and helpful with many things, but they seem to wanna overcharge on site seeing tours, so be careful of that!

6

Mai

Nov 18, 2025

·

Stayed 1 night

The hotel location is good, room is small but clean and nice and quiet. The staffs were ok not as friendly and helpful as other 4-5 stars that I stayed around there. Breakfast is ok enough options. Overall I don’t think it worth the price that I paid roughly $80-$90/ night.

8

Sonja

Apr 21, 2024

·

Stayed 6 nights

Very clean rooms,, breakfast was ok, staff 10 out 10.

10

Neil

Jan 6, 2025

·

Stayed 1 night

Fantastic location in the Old Quarter, Excellent service, able to have a late checkout for a small fee. Good choice for breakfast. Will definitely stay there again.

10

Pedro

Sep 30, 2024

·

Stayed 1 night

I stayed at Lavender Central Hotel in the Old Quarter and had an incredible experience. The location is perfect—right near the bars, and the main street food spots, making it easy to explore the local cuisine & the nightlife in Hanoi. The breakfast was fantastic, offering a wide variety of delicious options. They have a delicious coffee. The hotel is very clean, and the staff are incredibly friendly and helpful. Despite being in the lively Old Quarter, the hotel has a calm and welcoming atmosphere, never feeling overwhelming. Overall, I had an amazing stay and would highly recommend this hotel to anyone visiting Hanoi.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $62	15 $70	16 $46	17 $51
18 $60	19 $51	20 $56	21 $71	22 $68	23 $69	24 $71
25 $67	26 $66	27 $74	28 $69	29 $60	30 $62	31 $72

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $67	3 $76	4 $69	5 $77	6 $76	7 $90
8 $97	9 $69	10 $69	11 $69	12 $69	13 $166	14 $63
15 $75	16 $82	17 $82	18 $70	19 $66	20 $70	21 $69
22 $152	23 $110	24 $67	25 $69	26 $52	27 $90	28 $69
29 $69	30 $69

Lavender Central Hotel & Spa Hanoi

Prices for Lavender Central Hotel & Spa Hanoi

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Superior Double Room, 1 Queen Bed

Premium Double Room, 1 Queen Bed

Family Triple Room, City View

Deluxe Double Room, 1 Queen Bed

Junior Double Room, City View

Superior Twin Room, 2 Twin Beds

Guest reviews of Lavender Central Hotel & Spa Hanoi

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Lavender Central Hotel & Spa Hanoi

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