Name: Base Geneva
Address: Rue du Jura 13, Prairie, Geneva, Switzerland, Geneva, Canton of Geneva, CH
Price range: $177–$395 per night
Rating: 9.7

What guests think

Reviews of Base Geneva describe a modern, apartment-style stay with friendly, multilingual staff, clean rooms with kitchenettes, and a convenient location near the main station and transit, plus useful extras like bikes, laundry, a gym, and a rooftop.

Several guests report weak or nonfunctional air conditioning, and one noted the lobby lacked AC. Cleanliness is generally praised, though a few felt housekeeping was superficial. A couple of reviews criticized the surrounding area, and some experienced remote or unattended check-in and inflexible resolution to a booking change. Best suited to travelers wanting a modern, self-catering base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight free bikes, laundry facilities, a rooftop area, and a gym. Several reviews report weak or nonfunctioning air conditioning (including no lobby AC) and limited bike sizes.

Related guest reviews

6

Larisa

Sep 9, 2025

·

Stayed 2 nights

My major complaint is that there is nobody on-site to deal with any issues, the entrance and lobby were like a sauna while we waited to get checked-in. I don't understand why they dont have an AC in the lobby

10

Alejandro

Jun 25, 2025

·

Stayed 1 night

The property is very new. The only downside is that the ac did not cool as you would expect, especially now that is summer.

8

Fe

Jun 16, 2025

·

Stayed 2 nights

Everything was wonderful except for the air conditioning. It didn’t cool the room at all. But I think it’s with all air conditioning in switzerland and not necessarily in one hotel. Our hotel in Zurich was also the same.

10

William

Sep 14, 2025

·

Stayed 3 nights

Very modern Clean and good facilities Free bicycle use Would readily recommend

10

Maria

Jul 8, 2025

·

Stayed 2 nights

Very helpful staff. Access to bikes and rooftop deck areas were such a great perks.

10

Soko

Aug 24, 2025

·

Stayed 2 nights

Vert nice staffs who went above and beyond Clean and spacious room Functional and spacious balcony lounge accessible 24 hours that I used for work while my family relaxed in the room Would definitely stay again when in Geneva

6

Roger

Jul 23, 2025

·

Stayed 2 nights

Otroligt rent och fräscht lägenhetshotell och trevlig och hjälpsam personal. Tyvärr dras betyget ner pga att ac inte fungerade. Dessutom fanns det bara stora herrcyklar att låna, inga damcyklar så vi fick promenera istället.

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10

Christine

Jul 18, 2025

·

Stayed 3 nights

This new hotel has everything you could ask for. Very friendly and helpful staff, brand new apartments with quality fixtures and fittings. Kitchen accessories first class. New laundry facilities. Roof top lounge area. Location is close to trains and trams. Very quiet street. Don’t walk from station take 14 or 18 tram one stop.

10

David

Jun 21, 2025

·

Stayed 7 nights

Base Geneva is a new apartment hotel, very clean, staff friendly and helpful, close to train station/bus/tram and walking proximity to various Geneva site. The place has a gym, laundry and rooftop to enjoy a drink. Definitely if I return to Geneva and plan to stay here again. 👍

10

Lorna

Jul 27, 2025

·

Stayed 2 nights

Great modern property close to centre. Very clean. Loved the rooftop patio!

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AI-generated summary based on recent guest reviews

Cleanliness

The property is generally very clean across rooms and common areas. A few guests mention superficial or inconsistent housekeeping.

Related guest reviews

8

kazuhiro

Jul 10, 2025

·

Stayed 1 night

室内が綺麗。調度品が揃っていて快適でした。スタッフの対応が良い。

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10

Teresa

Jul 4, 2025

·

Stayed 1 night

Nice clean, 5 min walk to train station

10

Adella

Jul 5, 2025

·

Stayed 7 nights

The hotel looks brand new. The staff were very friendly and welcoming. We were given nespresso coffee on arrival. The hotel had everything we needed. We were very close to the tram and buses and trains (and airport). The hotel provided a travel pass, which was very nice. The hotel was perfect for us. There was a nespresso machine in our room too. The room had air conditioning, thank goodness. The rooms were spotless and quiet. A coop supermarket is also nearby, thus saving money by not eating outside for every meal. We highly recommend this hotel. It was wonderful! We hope to return to Geneva and Base Geneva again.

10

Kan Siew

Aug 31, 2025

·

Stayed 4 nights

Excellent location near train station & amenities. Helpful & friendly staff. Room was clean & comfortable

10

Ifechukwude

May 14, 2025

·

Stayed 2 nights

Cannot recommend this property enough! Will always be staying here when I visit Geneva. 10/10 cleanliness, amenities, location and staff. Malik in particular was great and helpful

8

Vera

May 30, 2025

·

Stayed 2 nights

Hotel's location was convenient for us. The room was clean. The bed is comfortable. Staff was friendly.

10

Tuyet

Nov 8, 2025

·

Stayed 1 night

Room was very nice and clean. Staff was super helpful!

10

Paul

Jul 28, 2025

·

Stayed 3 nights

New hotel in great location. Short walk to main station and the old town and all the sights. Quiet street and comfortable room with kitchenette. All brand new so clean and bright. Super friendly and helpful front desk staff.

10

Mehmet

Jun 3, 2025

·

Stayed 4 nights

Otelin konumu çok merkezi. Otelin gönderdiği ulaşım kartı ile istediğiniz araçla istediğiniz kadar seyahat edebiliyorsunuz. Çok yeni, çok zevkli ve kaliteli döşenmiş. Mutfak malzemeleri çok kaliteli. Huzurlu ve Sessiz ev ortamı gibi. Ortak alanlar çok şık. Sadece temizlik çok iyi yapılmıyor. Cenevreye gideceklere kesinlikle tavsiye ederim.

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8

mohammed

Sep 12, 2025

·

Stayed 4 nights

Everything is great and the staff are very friendly and helpful. The hospitality is very nice. Only the room cleaning is not good. They are just arranged without cleaning. I hope to raise the level of room cleaning; but the hotel is worth visiting. The check in and checkout are more than wonderful and quick to respond.

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Rooms

Rooms are modern, well designed, and include kitchenettes; some are quiet and feature extras like Nespresso. Several guests say the air conditioning does not cool effectively.

Related guest reviews

10

Alejandro

Jun 25, 2025

·

Stayed 1 night

The property is very new. The only downside is that the ac did not cool as you would expect, especially now that is summer.

10

Susana

Jun 25, 2025

·

Stayed 3 nights

Convenient, smart design, comfortable

10

Adella

Jul 5, 2025

·

Stayed 7 nights

The hotel looks brand new. The staff were very friendly and welcoming. We were given nespresso coffee on arrival. The hotel had everything we needed. We were very close to the tram and buses and trains (and airport). The hotel provided a travel pass, which was very nice. The hotel was perfect for us. There was a nespresso machine in our room too. The room had air conditioning, thank goodness. The rooms were spotless and quiet. A coop supermarket is also nearby, thus saving money by not eating outside for every meal. We highly recommend this hotel. It was wonderful! We hope to return to Geneva and Base Geneva again.

10

William

Sep 14, 2025

·

Stayed 3 nights

Very modern Clean and good facilities Free bicycle use Would readily recommend

10

Soko

Aug 24, 2025

·

Stayed 2 nights

Vert nice staffs who went above and beyond Clean and spacious room Functional and spacious balcony lounge accessible 24 hours that I used for work while my family relaxed in the room Would definitely stay again when in Geneva

10

Christine

Jul 18, 2025

·

Stayed 3 nights

This new hotel has everything you could ask for. Very friendly and helpful staff, brand new apartments with quality fixtures and fittings. Kitchen accessories first class. New laundry facilities. Roof top lounge area. Location is close to trains and trams. Very quiet street. Don’t walk from station take 14 or 18 tram one stop.

10

Jon

Jun 27, 2025

·

Stayed 2 nights

Close to main station. Modern well designed rooms. Excellent staff.

10

Eloisa

Jun 18, 2025

·

Stayed 3 nights

Staff speak many languages and are super friendly and ready to help. The hotel was unique in that it had a kitchenette and all the necessary utensils. Everything is refreshed, cleaned, and stocked up daily. Beds are made every day, and towels are replaced. The view from the rooftop is spectacular. Location is great. A?C didn't work, though.

10

Paul

Jul 28, 2025

·

Stayed 3 nights

New hotel in great location. Short walk to main station and the old town and all the sights. Quiet street and comfortable room with kitchenette. All brand new so clean and bright. Super friendly and helpful front desk staff.

8

Lauren

Jul 28, 2025

·

Stayed 2 nights

Room was convenient, the self catering aspect came in handy as we had limited spending money so was able to make our own food😇

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Service

Staff are friendly, helpful, and often multilingual, with smooth check-in and checkout for many. Some reported unattended or remote check-in, missing access details, and one case of inflexible management over a refund.

Related guest reviews

6

Larisa

Sep 9, 2025

·

Stayed 2 nights

My major complaint is that there is nobody on-site to deal with any issues, the entrance and lobby were like a sauna while we waited to get checked-in. I don't understand why they dont have an AC in the lobby

10

ANDREA

Oct 7, 2025

·

Stayed 1 night

Excelente servicio! Súper amables!

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10

Amrit

Jan 3, 2026

·

Stayed 9 nights

Great staff, made our visit memorable

10

Ifechukwude

May 14, 2025

·

Stayed 2 nights

Cannot recommend this property enough! Will always be staying here when I visit Geneva. 10/10 cleanliness, amenities, location and staff. Malik in particular was great and helpful

10

Tuyet

Nov 8, 2025

·

Stayed 1 night

Room was very nice and clean. Staff was super helpful!

10

Luis Fernando

May 5, 2025

·

Stayed 5 nights

Excelente hotel, muy bien ubicado. Solo no me enviaron la información de acceso previo a llegar, pues no había nadie en recepción, pero se resolvió con un par de llamadas.

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10

Eloisa

Jun 18, 2025

·

Stayed 3 nights

Staff speak many languages and are super friendly and ready to help. The hotel was unique in that it had a kitchenette and all the necessary utensils. Everything is refreshed, cleaned, and stocked up daily. Beds are made every day, and towels are replaced. The view from the rooftop is spectacular. Location is great. A?C didn't work, though.

10

Ahmed

Jul 23, 2025

·

Stayed 1 night

Excellent Service, Happy and Helpful Staff, Comfy Stay

8

mohammed

Sep 12, 2025

·

Stayed 4 nights

Everything is great and the staff are very friendly and helpful. The hospitality is very nice. Only the room cleaning is not good. They are just arranged without cleaning. I hope to raise the level of room cleaning; but the hotel is worth visiting. The check in and checkout are more than wonderful and quick to respond.

4

Giovanni

Oct 5, 2025

·

Stayed 5 nights

Poor Flexibility and Questionable Location I booked a five-night stay with a cancellation policy that clearly allowed changes up to 24 hours in advance. Despite this, the hotel refused to refund one night, showing zero flexibility or willingness to engage constructively (I was 1h late due to the different time zones). Good hotels demonstrate their quality when issues arise: unfortunately, this one failed miserably. Additionally, the location is highly questionable. It is situated near Geneva’s primary (and only) drug addiction centre, and the surrounding area often has groups of individuals congregating for treatment, which can feel unsafe and unsettling for guests. Overall, this experience was deeply disappointing. The hotel seems more focused on retaining your money than providing genuine service. In addition, the management later asked me to remove my review and offered an additional night for a future stay as a form of compensation—an offer that felt more like damage control than sincere customer care. I would strongly advise others to avoid this property.

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Location

Convenient for the main station, transit, and sightseeing, with many attractions walkable. A couple of reviews disliked the surrounding area and felt the neighborhood quality was questionable.

Related guest reviews

6

kong

Oct 5, 2025

·

Stayed 3 nights

The area was not the best.

10

Teresa

Jul 4, 2025

·

Stayed 1 night

Nice clean, 5 min walk to train station

10

Adella

Jul 5, 2025

·

Stayed 7 nights

The hotel looks brand new. The staff were very friendly and welcoming. We were given nespresso coffee on arrival. The hotel had everything we needed. We were very close to the tram and buses and trains (and airport). The hotel provided a travel pass, which was very nice. The hotel was perfect for us. There was a nespresso machine in our room too. The room had air conditioning, thank goodness. The rooms were spotless and quiet. A coop supermarket is also nearby, thus saving money by not eating outside for every meal. We highly recommend this hotel. It was wonderful! We hope to return to Geneva and Base Geneva again.

10

Karen

Sep 22, 2025

·

Stayed 4 nights

Great hotel within walking distance of the train station. Lots of great restaurants in the nearby Grotto. Also appreciated the transit pass which we used daily!

10

Kan Siew

Aug 31, 2025

·

Stayed 4 nights

Excellent location near train station & amenities. Helpful & friendly staff. Room was clean & comfortable

10

Eloisa

Aug 28, 2025

·

Stayed 3 nights

Super safe, friendly staff, walking distance to tourist sites, walking distance to bus and train stations. Awesome stay.

10

Christine

Jul 18, 2025

·

Stayed 3 nights

This new hotel has everything you could ask for. Very friendly and helpful staff, brand new apartments with quality fixtures and fittings. Kitchen accessories first class. New laundry facilities. Roof top lounge area. Location is close to trains and trams. Very quiet street. Don’t walk from station take 14 or 18 tram one stop.

10

Jon

Jun 27, 2025

·

Stayed 2 nights

Close to main station. Modern well designed rooms. Excellent staff.

10

Paul

Jul 28, 2025

·

Stayed 3 nights

New hotel in great location. Short walk to main station and the old town and all the sights. Quiet street and comfortable room with kitchenette. All brand new so clean and bright. Super friendly and helpful front desk staff.

4

Giovanni

Oct 5, 2025

·

Stayed 5 nights

Poor Flexibility and Questionable Location I booked a five-night stay with a cancellation policy that clearly allowed changes up to 24 hours in advance. Despite this, the hotel refused to refund one night, showing zero flexibility or willingness to engage constructively (I was 1h late due to the different time zones). Good hotels demonstrate their quality when issues arise: unfortunately, this one failed miserably. Additionally, the location is highly questionable. It is situated near Geneva’s primary (and only) drug addiction centre, and the surrounding area often has groups of individuals congregating for treatment, which can feel unsafe and unsettling for guests. Overall, this experience was deeply disappointing. The hotel seems more focused on retaining your money than providing genuine service. In addition, the management later asked me to remove my review and offered an additional night for a future stay as a form of compensation—an offer that felt more like damage control than sincere customer care. I would strongly advise others to avoid this property.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $207	3 $217
4 $207	5 $207	6 $256	7 $251	8 $207	9 $207	10 $207
11 $195	12 $209	13 $252	14 $226	15 $207	16 $229	17 $192
18 $200	19 $218	20 $218	21 $204	22 $209	23 $198	24 $184
25 $213	26 $207	27 $204	28 $207	29 $207	30 $177	31 $187

Base Geneva

About this property

Location

Room options

Deluxe Studio Suite

Standard Studio

Standard Studio Suite

Deluxe Studio

Guest reviews of Base Geneva

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Base Geneva

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $395	22	23	24 $226	25 $207	26 $207
27 $207	28	29	30 $346