Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 11 AM for a fee of approximately IDR 332,000 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of IDR 450,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests should confirm specific needs with the property prior to arrival.

What is the location of the property in relation to key landmarks?

The property is located in Nusa Dua (BTDC), within a 15-minute drive of Nusa Dua Beach and Waterbom Bali. It is approximately 8.5 miles (13.6 km) from Kuta Beach and 9.6 miles (15.4 km) from Legian Beach.

Does the property have a swimming pool?

Yes, the property features 7 outdoor swimming pools, including a children's pool. Pool access is available from 8:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children 11 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of IDR 999,000 per night, subject to availability. Advance request or confirmation is required.

The Laguna Resort & Spa, Nusa Dua, Bali

Average nightly price at The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali by month, last 12 months (USD)
Month	Average price
January	$286
February	$240
March	$249
April	$244
May	$234
June	$268
July	$315
August	$428
September	$364
October	$265
November	$227
December	$280

What guests think

At The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali, travellers consistently praise the warm, attentive staff, lush lagoon-style pools with direct beach access, and generous breakfasts, alongside modern, comfortable rooms and tranquil, well-kept grounds.

The gated Nusa Dua setting feels safe and quiet, with an easy walk to Bali Collection and a long beachfront path. Common drawbacks include pricey food and drinks, sunbed reserving that limits loungers, and intermittent noise or reduced dining during renovations or nearby construction. A few also found some rooms small or dated and reported occasional check-in delays or slow poolside attention. Expect a calm, well-run beach resort with standout service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extensive lagoon-style pools and direct beach access are highlights, with plenty of loungers and a well-regarded spa; the gym is adequate but on the small side. Some guests noted paid cabanas and sunbed reserving affecting availability.

Related guest reviews

10

Kayleigh

Jan 8, 2024

·

Stayed 7 nights

Beautiful hotel, super clean and the staff are friendly and helpful. The number of pool areas is a great advantage and the salt water lagoon is a little haven of tranquility! Breakfast buffet options are great and the quality of the food was excellent. Our only flaw was that people would go to the main pool early morning to put towels on beds and then not appear to use them until the early afternoon. The hotel policy states that if it’s not used within an hour then towels will be removed - this really was not followed.

10

Greg

Sep 15, 2023

·

Stayed 7 nights

This resort was recently refurbished. The landscaping and grounds are amazingly well kept. There are so many spots you can just hideaway and relax with pools everywhere. There didn't seem to be a lot children staying so it was generally tranquil and peaceful. The breakfast was great along with other meal services. The gym was modern and extremely well maintained. I have stayed at many places in Nusa Dua before. The Laguna will be where I book next time if the rates are reasonable.

10

William

Mar 25, 2024

·

Stayed 3 nights

This hotel has been recently renovated and the rooms are not only beautiful but very comfortable. The resort got Rounds are extensive with pools everywhere. Very short walk to the beach where we spent our time. There are a large number of chaises with umbrellas at both the beach and poolside, along with cabanas to rent. Beach food and drink service is accessed by pushing a button table side and response is very quick. This resort is modern but has kept the Balinese feel in its lobby and surrounding grounds. Would definitely recommend staying here when in Nusa Dua.

10

william

Aug 4, 2024

·

Stayed 3 nights

A true resort property. Food options were great. Spa and front desk staff were amazing. Beach area was quiet and family oriented. The room and the balcony views were great. Bed was comfortable and room service was excellent.

10

PATRICIA

Jun 22, 2025

·

Stayed 4 nights

Huge swimming pool, the hotel is located in a secluded area. Good breakfast. The beach is nice but has several pebbles on the sand so you need wet socks to walk comfortably

10

Amanda

Jul 13, 2025

·

Stayed 6 nights

Lovely resort with around 7 pools/lagoons (although we counted 9 or 10!) in the quiet part of South Bali. Right on the beach with easy walking to beachfront restaurants and Bali Collection shopping centre. The resort has traditional dance performances and kids activities. Would recommend!

10

Maria

Sep 21, 2025

·

Stayed 2 nights

Great property, food and Service! Gym is a bit small but ok off peak hours.

10

Margaret

Sep 18, 2024

·

Stayed 4 nights

The moment we entered this hotel we felt like we’d walked into paradise. The resort is maintained so well, the staff are incredibly lovely and no job is too big or too small for them to assist with. We had a very early morning flight when we were leaving which meant we left the hotel before breakfast. The staff organised us a taxi and had packed a breakfast box to take with us. The hotel offers 6 pools and a beach to enjoy. We were torn between two hotels and opted for the Laguna and were extremely pleased we did. In order to make your stay perfect, I would pay attention to the breakfast timings advertised as going earlier is a calmer more enjoyable experience. Pool side loungers fill up very quickly, if you’d like one here make it a priority.

6

Henrik

Jul 22, 2025

·

Stayed 6 nights

Overall, we had an enjoyable stay, but unfortunately, there are several simple improvements the hotel could make to truly live up to its potential. ❌ What brought the experience down: - Cleanliness around the pool areas was very poor. Throughout our entire 6-day stay, no one cleaned up melted ice cream, bird droppings, or other debris around the sunbeds. It felt neglected and unsanitary, especially considering the large number of staff available. - The main lagoon pool felt dirty and uninviting. The plastic liner at the bottom gave off a worn-out, 80s/90s vibe. Not what you’d expect from a modern resort. - Bike rentals were not included and quite pricey, even though this is typically a complimentary service at similar hotels. - The food at the smaller beachside restaurant was disappointing and did not meet the standards set by the main buffet. ✅ What we really appreciated: - The rooms were fresh, nicely decorated, and very clean - major plus! - Staff throughout the hotel were friendly and helpful. - The breakfast and dinner buffets were surprisingly good. I’m usually not a fan of buffet food, but this was fresh, varied, and well-prepared. - The lobby area was stylish and welcoming. Suggestions for improvement: - Power-wash the walkways and pool surroundings every morning before guests arrive. This would instantly improve cleanliness and comfort. - Offer complimentary bicycles for guests - Renovate the lagoon pools: tile them properly and remove the sand

10

Joan

Nov 14, 2025

·

Stayed 2 nights

Clean rooms with nice water pressure in showers, beautiful lagoons all over the property, covered cabanas available to guests and access to beach. Buffet was outstanding with western and Asian dishes, lots of fruit and beautiful presentation.

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Cleanliness

Reviews consistently note clean rooms, well-maintained grounds, and attentive housekeeping, with some areas recently refurbished. A few report lapses such as pool-area debris, in-room bugs, or tired corridors.

Related guest reviews

10

Pierre Bertin Normil

Sep 17, 2024

·

Stayed 5 nights

Very beautiful and well kept resort. Everybody was friendly and always had a smile on their face. Housekeeping was amazing at making sure room was kept cleaned. Food and location was great and had many different areas to shop and dine. I also felt really safe and enjoyed the privacy that came with the nusa dua beaches

4

Razia

Aug 17, 2025

·

Stayed 5 nights

The grounds look great. They are well taken care of. However, the rooms and corridors leading to the rooms look tired and they are very small and pokey. The hotel is so big that it was hard to get service or even get noticed by the pool areas. Lots of people. Not really my vibe tbh. I don't recommend unless you have three star expectations. The manager is very accommodating though and everyone is very friendly.

10

YOSHIAKI

Aug 24, 2024

·

Stayed 3 nights

富裕層のラグジュアリーホテルスタッフサービスやメンテナンスなど高いレベルで提供されており非常にオススメです。

10

Igor

May 19, 2025

·

Stayed 13 nights

Everything was just fine from first to last day! Service, cleanliness and pools beyond any expectations! Our best vacation ever!

6

Tommy

Oct 30, 2024

·

Stayed 3 nights

Staff is nice and friendly, small room, mattress was too firm caused soreness when waking up, balcony sliding door doesn’t close all the way leaving gaps for small bugs to easily enter. Lots of spider webs and spiders above the crown molding. Housekeeping did a good job but saw a couple bugs in the room which is hard to eliminate due to the sliding door. The pool was very boring, no music, no atmosphere. Dining options were average, property is right on the sand beach. I left the resort every night and had dinner at other neighboring resorts. Every resort that I went to was nicer than Laguna. The Kempinski is one of the most beautiful hotels I’ve ever seen. I believe it might be a 6 star which makes Laguna a 3/4 star. If Kempinski is only a 5 star resort for Bali, then Laguna is a 3 star hotel. I was upset to have seen them Kempinski and Laguna were the same price when they were so far apart in terms of elegance. Laguna is an okay resort, but I’d never return and there’s no way it’s 5 star. This is 3.5 star at best.

10

yunji

Jun 8, 2023

·

Stayed 3 nights

여기는 사람 기분 좋게 해주는 곳이예요. 보는 사람들마다 괜찮은지 물어 봐주고 인사해주고 웃고 서비스가 참 좋습니다. 주변에 다른 호텔과 이어져 있어서 구경을 가봤는데 라구나만큼 청결하고 깔끔한 곳은 없어요. 너무 좋습니다.

10

Mayumi

Aug 15, 2025

·

Stayed 4 nights

フレンドリーで心のこもったおもてなしがとても印象に残るホテルでした。朝食は4泊しても、飽きないくらい種類多く、野菜やフルーツも新鮮でとても美味しかったです。プールや施設のメンテナンスも行き届いていてとても気持ちよく過ごせました。また訪れたいホテルです！

10

Eddie

May 17, 2025

·

Stayed 6 nights

Property was clean and well maintained. Staff was great and nice . Overall had a great experience with the Laguna Resort.

6

Henrik

Jul 22, 2025

·

Stayed 6 nights

Overall, we had an enjoyable stay, but unfortunately, there are several simple improvements the hotel could make to truly live up to its potential. ❌ What brought the experience down: - Cleanliness around the pool areas was very poor. Throughout our entire 6-day stay, no one cleaned up melted ice cream, bird droppings, or other debris around the sunbeds. It felt neglected and unsanitary, especially considering the large number of staff available. - The main lagoon pool felt dirty and uninviting. The plastic liner at the bottom gave off a worn-out, 80s/90s vibe. Not what you’d expect from a modern resort. - Bike rentals were not included and quite pricey, even though this is typically a complimentary service at similar hotels. - The food at the smaller beachside restaurant was disappointing and did not meet the standards set by the main buffet. ✅ What we really appreciated: - The rooms were fresh, nicely decorated, and very clean - major plus! - Staff throughout the hotel were friendly and helpful. - The breakfast and dinner buffets were surprisingly good. I’m usually not a fan of buffet food, but this was fresh, varied, and well-prepared. - The lobby area was stylish and welcoming. Suggestions for improvement: - Power-wash the walkways and pool surroundings every morning before guests arrive. This would instantly improve cleanliness and comfort. - Offer complimentary bicycles for guests - Renovate the lagoon pools: tile them properly and remove the sand

10

Joan

Nov 14, 2025

·

Stayed 2 nights

Clean rooms with nice water pressure in showers, beautiful lagoons all over the property, covered cabanas available to guests and access to beach. Buffet was outstanding with western and Asian dishes, lots of fruit and beautiful presentation.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and often spacious, with popular lagoon-access options and pleasant views; many note recent refurbishments. A few guests mention small or dated rooms, firm mattresses, interior steps, or noise from nearby construction.

Related guest reviews

10

Nicola

Jun 3, 2024

·

Stayed 9 nights

The staff is amiable and welcoming. I highly recommend this resort. My room was spacious and clean and overlooked the saltwater lagoon. I greatly appreciate the staff decorating my room for my birthday—it makes me feel very special. I also appreciate the early check-in and late check-out at no additional cost. Thanks, Laguna, for the hospitality.

4

Razia

Aug 17, 2025

·

Stayed 5 nights

The grounds look great. They are well taken care of. However, the rooms and corridors leading to the rooms look tired and they are very small and pokey. The hotel is so big that it was hard to get service or even get noticed by the pool areas. Lots of people. Not really my vibe tbh. I don't recommend unless you have three star expectations. The manager is very accommodating though and everyone is very friendly.

10

Greg

Sep 15, 2023

·

Stayed 7 nights

This resort was recently refurbished. The landscaping and grounds are amazingly well kept. There are so many spots you can just hideaway and relax with pools everywhere. There didn't seem to be a lot children staying so it was generally tranquil and peaceful. The breakfast was great along with other meal services. The gym was modern and extremely well maintained. I have stayed at many places in Nusa Dua before. The Laguna will be where I book next time if the rates are reasonable.

10

Kelvin

Jul 29, 2025

·

Stayed 8 nights

Great hotel in lovely location with friendly staff. Our only complaint with our room was the noise of construction on a neighboring property, and having steps in the room which are easy to trip on, especially at night. Had a lagoon view room but would have preferred a resort, lagoon view room.

8

James

Oct 23, 2025

·

Stayed 6 nights

Our week at this hotel was generally extremely good. The environment in the hotel grounds is unique and excellent with many swimmable lagoons, swimming pool, surrounded by lush floral vegetation , waterfalls and other water features. The beach had direct access from the hotel, and it was located near to excellent shopping mall and other facilities. The accommodation was generously sized, well air conditioned, and smartly decorated. We had a Direct lagoon access room which proved very useful. The restaurants provided varied food and drink options and were generally good. I would definitely go back to the Laguna on another visit to Bali

10

Trudy

Jun 6, 2024

·

Stayed 7 nights

My daughter and I had a wonderful stay at Laguna, our room which had the Access to the pool was beautiful and clean. The staff were very friendly and nothing was a problem for them. The breakfast staff remembered us each day and made special smoothies just for us, would definitely go back

10

william

Aug 4, 2024

·

Stayed 3 nights

A true resort property. Food options were great. Spa and front desk staff were amazing. Beach area was quiet and family oriented. The room and the balcony views were great. Bed was comfortable and room service was excellent.

6

Tommy

Oct 30, 2024

·

Stayed 3 nights

Staff is nice and friendly, small room, mattress was too firm caused soreness when waking up, balcony sliding door doesn’t close all the way leaving gaps for small bugs to easily enter. Lots of spider webs and spiders above the crown molding. Housekeeping did a good job but saw a couple bugs in the room which is hard to eliminate due to the sliding door. The pool was very boring, no music, no atmosphere. Dining options were average, property is right on the sand beach. I left the resort every night and had dinner at other neighboring resorts. Every resort that I went to was nicer than Laguna. The Kempinski is one of the most beautiful hotels I’ve ever seen. I believe it might be a 6 star which makes Laguna a 3/4 star. If Kempinski is only a 5 star resort for Bali, then Laguna is a 3 star hotel. I was upset to have seen them Kempinski and Laguna were the same price when they were so far apart in terms of elegance. Laguna is an okay resort, but I’d never return and there’s no way it’s 5 star. This is 3.5 star at best.

10

Jay

Nov 25, 2025

·

Stayed 2 nights

The room was very comfortable. The grounds beautiful. The food wonderful. Only one thing was better: the staff.

10

Rick

Nov 22, 2025

·

Stayed 3 nights

We were upgraded (for a fee) to a villa. The villa was amazing- the pool, cabana, outdoor massage table, massive tub, beautiful decor… I could go on. It was truly phenomenal.

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AI-generated summary based on recent guest reviews

Service

Service is widely lauded as warm, attentive, and proactive, with many citing thoughtful gestures and smooth check-in/out. Isolated complaints mention delayed room readiness or uneven service at the spa/front desk during busy periods.

Related guest reviews

10

sonetta

Oct 3, 2024

·

Stayed 8 nights

The staff was very personable and professional. Top excellence customer service. Just to name a few staff, Ryan from the bar, Dimas in housekeeping. They treated me and my family like we were family. Love it there. Will definitely be visiting there again.

6

JISUNG

Oct 16, 2025

·

Stayed 3 nights

예약방이 아닌 다른방을 배정해 주었고 체크인 시간에도 방이 준비되지 않아 기다려야 했습니다. 방으로 가져다논 짐이 한개 분실되어 한참을 찾아야했습니다. 늦은 체크인에 짐까지 나의 하루가 없어졌습니다. 수영장 풀은 염수라 수영 후 나와있으면, 피부가 따가운데, 간이 샤워기도 찾기 어려웠어요. 누사두아 동네가 쾌적한거 빼면 호텔 자체는 많이 부족한 서비스와 시설입니다

8

Brendan

Apr 13, 2023

·

Stayed 2 nights

We were aware of the ongoing refurbishment during our stay, and were not effected by it other than the reduction of the options to eat at. The service was as expected as we had stayed there before. The only place that was able to serve Breakfast, Lunch and dinner was somewhat overwhelmed by the number of guests and could not keep up the high level of service, expected

10

Stephen

Jun 25, 2025

·

Stayed 5 nights

Beautiful area and excellent staff and service

10

Gary

Jun 23, 2025

·

Stayed 5 nights

I just want to say that this has by far been one of the best hotels/holidays we have ever had. The Laguna really went above and beyond, there was literally nothing that we asked for that wasn't actioned or accomodated. Right from the beginning, we landed in Bali mid-morning which meant we got to the hotel about 2hrs before check-in and The Laguna had already made arrangements for an early check-in (we didn't even have to ask!). When you have a baby, things like this are a life saver! We loved our room, housekeeping came in every morning and we would always find our room in tip-top shape after breakfast. The access to the pool from our room was a great facility, we could swim as our baby naps while checking in on her with ease. We asked for a steriliser, liquid soap and a high chair in the room which made it easier to feed the baby and wash up. These were great additions that made our stay even more comfortable. The staff were amazing, from the restaurants, spa, front desk, housekeeping/maintenance and the beach. Everyone was so polite and kind esp. to the baby which warmed our heart. The food was great too and whatever special meals we asked for the baby were made quickly and with no complaints. We would like to shout out a few people who showed impeccable service (even though everyone did to be honest): Yuli, TD, Nova, Sukresna, Heri, Melani, Sudar sini (komang) Thank you so much! We even got a late check out, wow. I really do hope we can come back again in future!

10

David

Apr 5, 2024

·

Stayed 9 nights

The team at Laguna knows how to run a luxury hotel. Quality and friendly staff, excellent food & beverages, maintained to a very high standard. I would not hesitate in staying there again. It would be hard for me to make a single complaint, so I wont. Thanks for the wonderful stay!

10

Laura

Dec 2, 2024

·

Stayed 5 nights

The Laguna is an incredible resort in Nusa Dua. We've had the best week getting spoiled here. The pools, beach, rooms, and staff were incredible. A few shout outs to; - Sweety at Kulkul who introduced us to Arak, the spirit of Bali. - The staff at the Lagoon Spa who provided us with an afternoon of total relaxation. - Ryan, Indra, and team at Banyubiru for great service, conversations, and delicious breakfast. - Widy for great service on two nights at Arwana. - Oka and others for amazing beach and pool side service. - Plus so many others who made our stay stress free. We also appreciated the extra security, our check in/out experience, luggage, airport transfer, room service, laundry, activities, etc. We were especially grateful for the resort allowing us to stay and use the pool/beach/spa well past checkout since we had a late flight out. I would highly recommend staying at the Laguna as you explore all of what Bali has to offer.

10

Margaret

Sep 18, 2024

·

Stayed 4 nights

The moment we entered this hotel we felt like we’d walked into paradise. The resort is maintained so well, the staff are incredibly lovely and no job is too big or too small for them to assist with. We had a very early morning flight when we were leaving which meant we left the hotel before breakfast. The staff organised us a taxi and had packed a breakfast box to take with us. The hotel offers 6 pools and a beach to enjoy. We were torn between two hotels and opted for the Laguna and were extremely pleased we did. In order to make your stay perfect, I would pay attention to the breakfast timings advertised as going earlier is a calmer more enjoyable experience. Pool side loungers fill up very quickly, if you’d like one here make it a priority.

10

Camilla

Apr 9, 2024

·

Stayed 7 nights

Amazing staff, so friendly and happy, nothing was too much trouble.

8

keiko

Jun 14, 2023

·

Stayed 4 nights

Breakfast is food & staff very good staff is excellent Front & spa staff service is very poor

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AI-generated summary based on recent guest reviews

Location

Beachfront in quiet, gated Nusa Dua with an easy walk to Bali Collection and a scenic promenade; it feels safe and relaxed. Some note limited off-site dining options nearby.

Related guest reviews

10

Pierre Bertin Normil

Sep 17, 2024

·

Stayed 5 nights

Very beautiful and well kept resort. Everybody was friendly and always had a smile on their face. Housekeeping was amazing at making sure room was kept cleaned. Food and location was great and had many different areas to shop and dine. I also felt really safe and enjoyed the privacy that came with the nusa dua beaches

10

Trish

Oct 11, 2024

·

Stayed 4 nights

Excellent resort with great service & amenities. The buffet breakfast is fantastic. Lagoons around the property adds to the tropical luxury. Not a lot of nearby dining options outside of the resort though

10

Joanne

Sep 17, 2025

·

Stayed 5 nights

Within walking distance of nice shopping and eating area, Bali Collection. Fantastic staff, so helpful and friendly.

10

Ana

Sep 18, 2024

·

Stayed 4 nights

Luxurious resort which was perfect for relaxing after spending several days in busy Ubud. Dining options were very good and we took advantage of the beach club happy hours! There are several pools to swim in so you don’t feel crowded at all. The beach was beautiful but only swimmable in the morning as the tide goes down significantly after noontime. The hotel is in a gated area so it is very safe to walk around. Loved our stay here!

10

Gary Andrew

Sep 11, 2023

·

Stayed 3 nights

Staff were very friendly and helpful. Very quiet and peaceful location

10

PATRICIA

Jun 22, 2025

·

Stayed 4 nights

Huge swimming pool, the hotel is located in a secluded area. Good breakfast. The beach is nice but has several pebbles on the sand so you need wet socks to walk comfortably

10

Ruth

Sep 22, 2023

·

Stayed 5 nights

The hotel is absolutely beautiful. Very well kept, friendly staff and convenient location. Walking distance to the mall and waters blow. The food at the hotel was great. The only comment I would make is that when booking online and paying extra to include breakfast and dinner I thought everything was included. At the hotel I was informed that drinks was not included with dinner and had to pay that separately. It would be ideal to make that a little clearer when booking. Other than that our stay was exceptional and highly recommend.

10

Amanda

Jul 13, 2025

·

Stayed 6 nights

Lovely resort with around 7 pools/lagoons (although we counted 9 or 10!) in the quiet part of South Bali. Right on the beach with easy walking to beachfront restaurants and Bali Collection shopping centre. The resort has traditional dance performances and kids activities. Would recommend!

10

Sarah

May 10, 2024

·

Stayed 2 nights

Beautiful rooms, wonderful service, nice beach. A short walk to Bali Collection.

10

Jack

May 21, 2024

·

Stayed 4 nights

We stayed in 3 hotels in Bali. This was our first stop and we had a great stay. It really is a place to kick back and enjoy the sun. There are plenty of loungers around both the pools and the beach - something we struggled with at other hotels. The food and breakfast was great. It was our honey moon and the room was made up with the swans and a treat. All the staff were friendly and helpful. You can walk down the beach for many kilometres and visit other hotels and have dinner somewhere else. The golf course is just outside The Laguna and I’d recommend playing a round of you are into that. It’s a great location if you want to relax but also well situated for touring the south of the island. Uluwatu is a great place to visit.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong praise for variety and quality, and several guests enjoyed the on-site restaurants and bar service. Criticisms focus on high prices and, for some, limited a la carte options or uneven quality at certain outlets.

Related guest reviews

10

Heidi

Aug 28, 2023

·

Stayed 5 nights

We had a fabulous relaxed stay at The Laguna. The pool area was fabulous - never too busy and always a lounger available. The beach was also lovely and we enjoyed using the hotel bikes for a trip along the beach to look at other hotels in Nusa Dua. We tried all of the restaurants. Breakfast had plenty of variety as did the buffet dinner. The beach side restaurant had great service and a nice menu. Our favourite was probably Kul kul which had a lovely vibe for lunch and a relaxed dinner. Rooms were a nice size, with a great shower. Plenty of fresh drinking water was provided. The resort is lovely and polished, however it doesn't feel like the real 'Bali'. If you come here, make sure you go and explore other areas to experience more of the culture and vibe in different parts of the island.

10

Jordan

Jun 18, 2023

·

Stayed 6 nights

Loved this place. I would stay here again. Drinks are super pricy. Overall it’s an amazing resort and we loved our room with access to the lagoon.

10

Trish

Oct 11, 2024

·

Stayed 4 nights

Excellent resort with great service & amenities. The buffet breakfast is fantastic. Lagoons around the property adds to the tropical luxury. Not a lot of nearby dining options outside of the resort though

10

Angelina

Oct 10, 2025

·

Stayed 2 nights

Amazing breakfast with a huge variety. Staff is very friendly and helping. True luxury experience!

10

Jacqui

Jul 21, 2025

·

Stayed 7 nights

Staff extra helpful and friendly. Food excellent.

8

teresa

Sep 2, 2025

·

Stayed 4 nights

Atención muy buena. Instalaciones algo obsoletas. Comida cara

6

Henrik

Jul 22, 2025

·

Stayed 6 nights

Overall, we had an enjoyable stay, but unfortunately, there are several simple improvements the hotel could make to truly live up to its potential. ❌ What brought the experience down: - Cleanliness around the pool areas was very poor. Throughout our entire 6-day stay, no one cleaned up melted ice cream, bird droppings, or other debris around the sunbeds. It felt neglected and unsanitary, especially considering the large number of staff available. - The main lagoon pool felt dirty and uninviting. The plastic liner at the bottom gave off a worn-out, 80s/90s vibe. Not what you’d expect from a modern resort. - Bike rentals were not included and quite pricey, even though this is typically a complimentary service at similar hotels. - The food at the smaller beachside restaurant was disappointing and did not meet the standards set by the main buffet. ✅ What we really appreciated: - The rooms were fresh, nicely decorated, and very clean - major plus! - Staff throughout the hotel were friendly and helpful. - The breakfast and dinner buffets were surprisingly good. I’m usually not a fan of buffet food, but this was fresh, varied, and well-prepared. - The lobby area was stylish and welcoming. Suggestions for improvement: - Power-wash the walkways and pool surroundings every morning before guests arrive. This would instantly improve cleanliness and comfort. - Offer complimentary bicycles for guests - Renovate the lagoon pools: tile them properly and remove the sand

10

David

Oct 24, 2024

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Stayed 5 nights

A very nice property. Well maintained and clearly well managed. Additional food choices on the resort (additional a la carte) menu items would be terrific. Recommended.

10

Jeffrey

Nov 5, 2025

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Stayed 2 nights

We had a great experience at the resort bars & restaurants on a few different occasions. The staff were pleasant and personable and always willing to help. This Bali resort lives up to its five star rating in a great beach location.

10

Joan

Nov 14, 2025

·

Stayed 2 nights

Clean rooms with nice water pressure in showers, beautiful lagoons all over the property, covered cabanas available to guests and access to beach. Buffet was outstanding with western and Asian dishes, lots of fruit and beautiful presentation.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $279	2 $290	3 $284	4 $509	5 $304	6 $291	7 $278
8 $319	9 $317	10 $317	11 $304	12 $317	13 $291	14 $284
15 $297	16 $334	17 $285	18 $255	19 $272	20 $275	21 $278
22 $264	23 $291	24 $297	25 $292	26 $292	27 $272	28 $271
29 $259	30 $271

The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

Prices for The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

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About this property

Location

Room options

Villa, 2 Bedrooms, Private Pool, Garden View

Room, 2 Double Beds, Garden View

Presidential Suite, 2 Bedrooms, Lagoon View

Room, 2 Double Beds, Lagoon View

Studio, 2 Double Beds, Resort View

Studio, 1 King Bed, Lagoon View (Lagoon Access)

Room, 1 King Bed, Lagoon View (Lagoon Access)

Suite, 1 Bedroom, Resort View

Room, 2 Double Beds, Lagoon View (Lagoon Access)

Studio, 1 King Bed, Resort View

Suite, 1 Bedroom, Lagoon View (Lagoon Access)

Room, 1 King Bed, Lagoon View

Villa, 1 Bedroom, Private Pool, Garden View

Studio, 2 Double Beds, Lagoon View (Lagoon Access)

Room, 1 King Bed, Garden View

Villa, 1 Bedroom, Private Pool, Garden View (Hibiscus Villa)

Suite, 1 Bedroom, Ocean View

Guest reviews of The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $489	19 $489	20 $429	21 $390	22 $364	23 $316	24 $283
25 $295	26 $382	27 $846	28 $522	29	30 $353	31 $317