Name: Winston-Salem Marriott
Address: 425 North Cherry Street, Winston-Salem, North Carolina, United States of America, Winston-Salem, North Carolina, US
Price range: US$147–US$564 per night
Rating: 8.65

What guests think

At Winston-Salem Marriott, travelers often praise clean, updated rooms and a central, walkable downtown location with easy access to the convention center and dining, while noting recurring elevator issues, occasional noise near elevators, and paid parking options.

Many found beds comfortable and some rooms offer city views. Service is frequently described as friendly and responsive, though some reports cite unhelpful interactions, slow housekeeping or maintenance follow-through, and occasional check-in delays. On-site dining is often praised, with a few comments about understaffing at breakfast. Expect a convenient downtown stay with modern comforts and some operational quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and lobby bar receive positive mentions, and the fitness center is described as large and clean. Guests report recurring elevator outages and long waits, and parking is paid via valet or a nearby public garage.

Related guest reviews

8

Rebecca

12 Jun 2023

·

Stayed 1 night

The hotel had awesome staff! The room was clean. The only issue is you have to pay to park off site but there was a sky bridge back to the hotel. They do offer valet for $25

10

Kenneth

19 Apr 2023

·

Stayed 1 night

Quiet, comfortable beds, good dining options nearby and good restaurant / bar in the lobby. Very friendly and helpful staff.

6

Michelle

29 Sept 2025

·

Stayed 2 nights

The rooms were clean, but the staff were not knowledgeable. I was told there was no stair access to the rooms when only one elevator was working. I paid a high price for the room and with my elderly relatives it was extremely difficult to wait (sold out due to parents weekend) and then attempt to climb multiple flights of stairs. I do expect some reimbursement for the inconvenience.

10

Karin

9 Oct 2023

·

Stayed 1 night

I liked how convenient the location is. Around the hotel there are these cute restaurants and bars. The restaurant in the hotel is also very nice.

10

Jennifer

23 Aug 2024

·

Stayed 2 nights

The updated rooms are spacious and comfortable. The halls are a little more outdated but still well-maintained and clean. Valet parking is $28 (with unlimited in/out) or you can easily park in a parking garage across the street for $20/24. I mostly visit on the weekends when there is no free breakfast but there are many coffee shops and bakeries nearby.

10

Andrea

14 Feb 2023

·

Stayed 2 nights

The hotel was top notch! The front desk was very helpful, fitness center very big and clran, maid services very nice, comfortable beds. The restaurant in the hotel was superb. I could go on and on.....

8

Jaclyn

5 Nov 2023

·

Stayed 2 nights

Elevator situation poor. 18 floors with only 3 elevators and no dedicated service elevator for housekeepers, etc. We wait and wait and wait for an elevator, and when it finally comes, it's full of housekeepers carts or people.

10

Sonja

28 Feb 2025

·

Stayed 2 nights

Stayed for 2 nights. Excellent location, reasonable overnight parking fee ($30/day). Staff was very friendly , easy check-in /out process. Complimentary water for the room. Fantastic salmon bagel breakfast. Good breakfast menu.

6

Kristy

8 Apr 2025

·

Stayed 2 nights

The elevators were broken and we stayed on the 11th floor. We were there for 3 days

10

MICHAEL

7 Aug 2023

·

Stayed 2 nights

Valet parking was a 1st for me. Dining was convenient 😌

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Cleanliness

Rooms and some common areas are frequently described as clean and well maintained. A few reports cite dirty fixtures or missed housekeeping/maintenance follow-through.

Related guest reviews

10

Mary D

14 Jul 2024

·

Stayed 1 night

Our curtains did not open when we arrived to our room. We called the service desk & the responded within 5 minutes. The man came up to our room & fixed the problem. Everything else was very clean and quiet. Great stay!! Thank you!!

8

Jonnie

29 Sept 2025

·

Stayed 1 night

Clean room convenient location.

10

Angela

12 May 2024

·

Stayed 1 night

very clean

10

Kimberly

12 Jan 2025

·

Stayed 2 nights

Friendly staff, prompt service, hotel was beautiful, clean and quiet.

8

Gerald

2 Mar 2025

·

Stayed 2 nights

Property is clean, staff courteous, professional

10

Juan

27 Nov 2023

·

Stayed 1 night

I thought it was great. Great room with a view and it’s within a minutes walking distance to the convention center and some restaurants. The bathroom floor was a bit dirty, but not too bad. Would book again.

4

Chase

15 Mar 2025

·

Stayed 3 nights

Service for this hotel was nowhere near what it should be for the price. Here are a list of things that we dealt with for a long weekend: - Clogged sink: first maintenance call made it worse, second one fixed it but left dirt and muck everywhere in the bathroom - Broken fridge: fixed, but broke again after 2 hours; lost some food to that one - Missed a room cleaning, called to ask if they could do it; 6 hours later still not done. Call again, they say they got it, go to the bar for an hour, go back up - still not done. Call again, they come up and we give them 30. Go back up and our bed is SOAKING wet. Asked for a dry comforter, maintenance (??) brings us...a sheet. We walked away from this hotel experience extremely experience even after giving them the benefit of the doubt and a huge amount of patience. Needless to say, we will not be staying here again.

6

Michael

5 Apr 2025

·

Stayed 2 nights

My 7th floor hotel room door and wall were very dirty. The room was okay but walking into it was subpar.

10

David

27 Sept 2025

·

Stayed 1 night

Cleans rooms and super friendly helpful staff!

10

Deborah

16 Jul 2024

·

Stayed 2 nights

The rooms were modern and clean and convenience of shopping and dining, all in the downtown area.

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Rooms

Many guests like the updated, comfortable rooms and city views. Several report poor sound insulation near elevators and occasional HVAC problems, and some note a lack of in-room microwaves.

Related guest reviews

10

Valerie

18 Jul 2025

·

Stayed 1 night

We traveled in town for a wedding and to celebrate our anniversary. The checkin procedure was quick and the staff I worked with were very friendly. Our room was on the top floor with beautiful views of the city!

2

Michelle

23 Aug 2024

·

Stayed 1 night

Rooms have paper thin walls- they let dogs bark all night and you can hear the elevator every time it comes to your floor. Suffice it to say, it’s impossible to get good sleep there. Go elsewhere and save yourself the couple hundred dollars on this old hotel

8

Adriana

14 Sept 2025

·

Stayed 1 night

Updated room with comfy bed.

10

Juan

27 Nov 2023

·

Stayed 1 night

I thought it was great. Great room with a view and it’s within a minutes walking distance to the convention center and some restaurants. The bathroom floor was a bit dirty, but not too bad. Would book again.

10

Jennifer

23 Aug 2024

·

Stayed 2 nights

The updated rooms are spacious and comfortable. The halls are a little more outdated but still well-maintained and clean. Valet parking is $28 (with unlimited in/out) or you can easily park in a parking garage across the street for $20/24. I mostly visit on the weekends when there is no free breakfast but there are many coffee shops and bakeries nearby.

8

Joseph

13 Jun 2023

·

Stayed 3 nights

The walls are thin so we could hear people talking in the room next to us and then we were apparently too close to the elevator shaft because we constantly could hear the 3 elevators going up and down all night and day

6

Tiffany

22 Jul 2024

·

Stayed 1 night

Air conditioning issue in hotel, valet staff was a mess, vehicle was hit by valet

8

jose

13 Aug 2023

·

Stayed 3 nights

I would of gave it an excellent but the ac went out on the last night and it was very very hot!

8

Luka

30 Mar 2025

·

Stayed 2 nights

I loved how convenient it was for the convention and the room was nice and clean! The only thing I didnt love was the amount of sketchy people lingering around outside but thats no fault of the hotel. just a public street. i do wish the hotel room had come with a microwave.

2

Guo-Gang

22 Mar 2023

·

Stayed 2 nights

I was put into a room next to the hotel elevator, which was running through the entire night and even early morning. The room has poor sound insulation and I did not get much sleep at all.

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Service

Staff are widely described as friendly and helpful, with quick responses at times. However, some guests experienced unhelpful interactions, check-in delays, billing issues, and inconsistent breakfast service.

Related guest reviews

10

Valerie

18 Jul 2025

·

Stayed 1 night

We traveled in town for a wedding and to celebrate our anniversary. The checkin procedure was quick and the staff I worked with were very friendly. Our room was on the top floor with beautiful views of the city!

10

Efrain

27 May 2023

·

Stayed 1 night

Great service. Extremely helpful.

4

Paul

1 Nov 2025

·

Stayed 1 night

Manager was very unhelpful and not understanding.

6

Michelle

29 Sept 2025

·

Stayed 2 nights

The rooms were clean, but the staff were not knowledgeable. I was told there was no stair access to the rooms when only one elevator was working. I paid a high price for the room and with my elderly relatives it was extremely difficult to wait (sold out due to parents weekend) and then attempt to climb multiple flights of stairs. I do expect some reimbursement for the inconvenience.

4

Amber

25 May 2025

·

Stayed 1 night

Room was clean bed was comfortable There was no trash bags for the trash cans no microwave to warm up food the ice machine did not work so was unable to get ice for drinks there were signs for vending machines but when you got to the spot where it says theres vending there is no vending machine at all paid for complimentary breakfast food was great but service was terrible never got checked on nothing got seated order gotten taken and then server disappeared only time we saw her was when she brought our food out then never seen again honestly i wouldnt reccomend staying here considering how expensive it is hotel room is definotely not worth the price there are several hotels way nicer for cheaper id recomend looking elsewhere for a room

10

Susanne

24 Feb 2024

·

Stayed 2 nights

The valet and staff out front were wonderful! So helpful

6

Barry

4 Mar 2023

·

Stayed 1 night

Check in is at 3:00 pm. Room not available until 5:45 pm.

10

David

27 Sept 2025

·

Stayed 1 night

Cleans rooms and super friendly helpful staff!

10

Ricky

23 May 2025

·

Stayed 2 nights

Really polite staff - Great customer service

2

Natalie

15 Aug 2023

·

The hotel charged my card for the stay even though I paid through Expedia. They still have not returned the money and it has been near impossible to get someone on the phone.

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Location

Central downtown location is walkable to the convention center, restaurants, shops, and Wake Forest area attractions. A few guests noted sketchy foot traffic or heavy marijuana odor near nearby bars at night.

Related guest reviews

10

Adam

25 Apr 2025

·

Stayed 1 night

The hotel is great. The area surrounding the hotel gets a little suspect as you walk towards the bars around the corner. Heavy heavy pot smoking scene which is just not my jam.

8

Jonnie

29 Sept 2025

·

Stayed 1 night

Clean room convenient location.

10

Julie

5 Apr 2024

·

Stayed 1 night

We live here and just wanted to stay downtown. Beautiful hotel beautiful view. Great location, no need to drive anywhere, everything in walking distance.

10

Juan

27 Nov 2023

·

Stayed 1 night

I thought it was great. Great room with a view and it’s within a minutes walking distance to the convention center and some restaurants. The bathroom floor was a bit dirty, but not too bad. Would book again.

10

Karin

9 Oct 2023

·

Stayed 1 night

I liked how convenient the location is. Around the hotel there are these cute restaurants and bars. The restaurant in the hotel is also very nice.

10

April

8 Oct 2023

·

Stayed 1 night

Great spot downtown within walking distance to the Art District. Very clean room, comfortable bed, and nice hotel.

10

Deborah

16 Jul 2024

·

Stayed 2 nights

The rooms were modern and clean and convenience of shopping and dining, all in the downtown area.

10

Mark

16 Mar 2025

·

Stayed 2 nights

Great location and safe

8

Luka

30 Mar 2025

·

Stayed 2 nights

I loved how convenient it was for the convention and the room was nice and clean! The only thing I didnt love was the amount of sketchy people lingering around outside but thats no fault of the hotel. just a public street. i do wish the hotel room had come with a microwave.

10

Monica

6 Apr 2024

·

Stayed 2 nights

Close to Wake Forest!!

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AI-generated summary based on recent guest reviews

Dining

On-site dining and breakfast quality are often praised, including tasty meals and a good lobby bar. Some guests reported understaffing or slow service at breakfast; free breakfast may not be available on weekends.

Related guest reviews

10

Paula

30 Apr 2024

·

Stayed 1 night

Loved it here! Clean, comfy bed and good food!

10

Kenneth

19 Apr 2023

·

Stayed 1 night

Quiet, comfortable beds, good dining options nearby and good restaurant / bar in the lobby. Very friendly and helpful staff.

4

Amber

25 May 2025

·

Stayed 1 night

Room was clean bed was comfortable There was no trash bags for the trash cans no microwave to warm up food the ice machine did not work so was unable to get ice for drinks there were signs for vending machines but when you got to the spot where it says theres vending there is no vending machine at all paid for complimentary breakfast food was great but service was terrible never got checked on nothing got seated order gotten taken and then server disappeared only time we saw her was when she brought our food out then never seen again honestly i wouldnt reccomend staying here considering how expensive it is hotel room is definotely not worth the price there are several hotels way nicer for cheaper id recomend looking elsewhere for a room

10

Karin

9 Oct 2023

·

Stayed 1 night

I liked how convenient the location is. Around the hotel there are these cute restaurants and bars. The restaurant in the hotel is also very nice.

10

Jennifer

23 Aug 2024

·

Stayed 2 nights

The updated rooms are spacious and comfortable. The halls are a little more outdated but still well-maintained and clean. Valet parking is $28 (with unlimited in/out) or you can easily park in a parking garage across the street for $20/24. I mostly visit on the weekends when there is no free breakfast but there are many coffee shops and bakeries nearby.

10

Andrea

14 Feb 2023

·

Stayed 2 nights

The hotel was top notch! The front desk was very helpful, fitness center very big and clran, maid services very nice, comfortable beds. The restaurant in the hotel was superb. I could go on and on.....

10

Sonja

28 Feb 2025

·

Stayed 2 nights

Stayed for 2 nights. Excellent location, reasonable overnight parking fee ($30/day). Staff was very friendly , easy check-in /out process. Complimentary water for the room. Fantastic salmon bagel breakfast. Good breakfast menu.

10

Monica

24 Aug 2025

·

Stayed 3 nights

It is one of the best hotel in Winstom Salem. People are very nice and the best location. The restaurant is also delicious.

10

MICHAEL

7 Aug 2023

·

Stayed 2 nights

Valet parking was a 1st for me. Dining was convenient 😌

10

Nicole

22 Jun 2025

·

Stayed 2 nights

It was amazing. The only thing I didn’t like is paying so much to park after paying so much in a room rate. Also, the girl at breakfast was amazing, but yall have to give her help.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$165
February	US$195
March	US$215
April	US$260
May	US$250
June	US$217
July	US$190
August	US$218
September	US$215
October	US$262
November	US$200
December	US$156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $402	2	3
4 $167	5 $193	6 $251	7 $220	8 $207	9 $248	10 $222
11 $166	12 $267	13	14	15 $366	16 $564	17
18	19 $330	20 $269	21	22 $327	23	24 $224
25 $147	26 $171	27 $206	28 $207	29 $347	30	31 $486

Winston-Salem Marriott

Prices for Winston-Salem Marriott

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Room, 1 Queen Bed, City View (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 Queen Bed, City View

Club Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed, City View

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

Club Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Club Room, 2 Queen Beds

Guest reviews of Winston-Salem Marriott

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Winston-Salem Marriott

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $192
20 $184	21 $226	22 $265	23 $216	24 $299	25	26 $188
27 $188	28 $394	29 $317	30 $251