Hyatt Centric Reims
From
$154
/ night
Select dates to see prices and availability
From
$154
/ night
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 9 meeting rooms available for events.
Dining
Enjoy French cuisine at Restaurant Le Néo, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 13 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 155 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Location
A stay at Hyatt Centric Reims places you in the heart of Reims, within a 10-minute walk of Congress Center and Patte d'Oie Park. This hotel is 0.5 mi (0.8 km) from Museum of Fine Arts and 0.6 mi (0.9 km) from Notre-Dame de Reims.
What's nearby
Congress Center(0.4 miles)
Patte d'Oie Park(0.4 miles)
Museum of Fine Arts(0.5 miles)
Église St-Jacques(0.5 miles)
Notre-Dame de Reims(0.5 miles)
Reims Opera(0.5 miles)
Statue of Joan of Arc(0.5 miles)
Tau Palace(0.5 miles)
Manège et Cirque de Reims(0.5 miles)
Square Saint-Jacques(0.5 miles)
Subé Fountain(0.6 miles)
Carnegie Library of Reims(0.6 miles)
Parc Léo Lagrange(0.6 miles)
Cours Jean-Baptiste Langlet(0.6 miles)
Auguste Delaune Stadium(0.7 miles)
Paris (XCR-Chalons-Vatry)(43.5 miles)
Paris Charles de Gaulle Airport (CDG)(84.1 miles)
Paris Orly Airport (ORY)(93 miles)
Paris Beauvais Airport (BVA)(142.5 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Location
31 Boulevard Paul Doumer, Hincmar, Reims, France
Congress Center (0.4 miles)
Patte d'Oie Park (0.4 miles)
Museum of Fine Arts (0.5 miles)
Église St-Jacques (0.5 miles)
Notre-Dame de Reims (0.5 miles)
Reims Opera (0.5 miles)
Room options
3
Room, 1 King Bed, Canal View
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Family Room, 1 King Bed
Room details
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hyatt Centric Reims
8.2
Very good
Based on 282 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent stays at Hyatt Centric Reims, guests highlight the central, walkable location, convenient parking, friendly staff, and comfortable rooms, while noting negatives like occasional rude restaurant service, booking issues, dated areas, traffic noise in canal-facing rooms, and mixed dining.
Read moreWas this helpful?
What guests think
Across recent stays at Hyatt Centric Reims, guests highlight the central, walkable location, convenient parking, friendly staff, and comfortable rooms, while noting negatives like occasional rude restaurant service, booking issues, dated areas, traffic noise in canal-facing rooms, and mixed dining.
On-site and nearby parking are widely appreciated, though fees can exceed public lots and the underground garage has a low height limit for larger vehicles. Breakfast draws frequent praise, the bar and restaurant are convenient, and some rooms offer river or canal views, but a few guests found dinner average or costly. Overall, expect a comfortable, well-located base with generally good amenities and occasionally uneven service.
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AI-generated summary based on recent guest reviews
Facilities
On-site and underground parking is secure and convenient, though fees can be higher than nearby public lots and the garage height (1.80 m) limits larger vehicles; EV charging is available. There is an on-site bar and restaurant.
Related guest reviews
8
Ian
Mar 19, 2024
·
Stayed 3 nights
The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
10
Julie
Dec 30, 2025
·
Stayed 1 night
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
8
Robert
May 25, 2024
·
Stayed 1 night
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
10
BETTY
Mar 2, 2024
·
Stayed 4 nights
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
10
Ian
Aug 27, 2023
·
Stayed 2 nights
Lovely large room with a massive, comfortable bed. Secure parking is great. Lovely receptionist- very engaging. Easy walk into the city centre and the beautiful cathedral.
Lovely large room with a massive, comfortable bed. Secure parking is great. Lovely receptionist- very engaging. Easy walk into the city centre and the beautiful cathedral.
8
svetlana
Sep 11, 2023
·
Stayed 1 night
Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
10
Jean
Dec 10, 2025
·
Stayed 1 night
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
10
Gerard
May 21, 2024
·
Stayed 1 night
Excellent overall with great parking facilities
Excellent overall with great parking facilities
10
Alex
Dec 11, 2023
·
Stayed 1 night
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
10
Anthony
Jun 6, 2024
·
Stayed 1 night
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean, with several mentions of spotless stays and competent housekeeping. A few guests noted issues such as worn towels, mildew in bathrooms, or chipped paint.
Related guest reviews
10
Smith
Oct 30, 2023
·
Stayed 2 nights
Mooie nette kamers
Mooie nette kamers
10
Fabien
Feb 19, 2023
·
Stayed 1 night
Super accueil et chambre impeccable
Super accueil et chambre impeccable
6
douglas
Aug 24, 2023
·
Stayed 1 night
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
10
CHRISTIAN
Aug 28, 2023
·
Stayed 1 night
Nous avons passé un agréable séjour avec un surclassement et vue sur canal. Établissement très propre et proche du centre Cathédrale Personnel disponible et souriant. Établissement bien équipé malgré un vieillissement de l’hôtel. Merci à l’ensemble des équipes pour leurs sourires et les conseils. Nous y retournerons avec grand plaisir.
Nous avons passé un agréable séjour avec un surclassement et vue sur canal. Établissement très propre et proche du centre Cathédrale Personnel disponible et souriant. Établissement bien équipé malgré un vieillissement de l’hôtel. Merci à l’ensemble des équipes pour leurs sourires et les conseils. Nous y retournerons avec grand plaisir.
10
Marc
Aug 15, 2023
·
Stayed 2 nights
Von innen schön gemacht, vor allem die Lobby. Im Zimmer waren ein paar Abplatzungen an der Decke, aber sonst war auch das Zimmer schön. Zu Fuß sind es nur ca. 10 min. in die Innenstadt, aber die Microlage am Hotel ist nicht so schön. Insgesamt würde ich das Hotel aber weiterempfehlen.
Von innen schön gemacht, vor allem die Lobby. Im Zimmer waren ein paar Abplatzungen an der Decke, aber sonst war auch das Zimmer schön. Zu Fuß sind es nur ca. 10 min. in die Innenstadt, aber die Microlage am Hotel ist nicht so schön. Insgesamt würde ich das Hotel aber weiterempfehlen.
10
BETTY
Mar 2, 2024
·
Stayed 4 nights
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
10
Leonora
Aug 22, 2023
·
Stayed 1 night
Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
8
patricia
Feb 22, 2026
·
Stayed 2 nights
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
10
ROMEY
Jan 30, 2023
·
Stayed 1 night
Easy to park car underneath and the check in was quick and easy. The room was warm, comfortable large bed and bathroom was very well equipped. Lovely overhead rain shower. So nice to have coffee/tea making facilities and a fridge. Lovely breakfast with lots of choices.,
Easy to park car underneath and the check in was quick and easy. The room was warm, comfortable large bed and bathroom was very well equipped. Lovely overhead rain shower. So nice to have coffee/tea making facilities and a fridge. Lovely breakfast with lots of choices.,
10
Alex
Dec 11, 2023
·
Stayed 1 night
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with some offering canal or river views. Downsides include small showers, occasional dated decor or maintenance issues, traffic noise in canal or motorway-facing rooms, and less comfortable extra beds or mattresses for some.
Related guest reviews
10
Julie
Dec 30, 2025
·
Stayed 1 night
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
8
Robert
May 25, 2024
·
Stayed 1 night
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
10
John
Sep 20, 2023
·
Stayed 2 nights
Loved the location. Staff was very accomodating. Only negative is the size of the shower, it's very small.
Loved the location. Staff was very accomodating. Only negative is the size of the shower, it's very small.
8
veronique
Apr 14, 2023
·
Stayed 1 night
Séjour sympathique gâché uniquement par une chambre prémium (la 402) qui, malgré la jolie vue sur la marne (avec ses péniches pittoresques) et le stade de Reims donnait surtout sur l'autoroute (A344). Nous avons eu l'impression d'avoir dormi aux abords du périphérique parisien. Sinon le reste du séjour était parfait.
Séjour sympathique gâché uniquement par une chambre prémium (la 402) qui, malgré la jolie vue sur la marne (avec ses péniches pittoresques) et le stade de Reims donnait surtout sur l'autoroute (A344). Nous avons eu l'impression d'avoir dormi aux abords du périphérique parisien. Sinon le reste du séjour était parfait.
10
Virginie
Jul 11, 2023
·
Stayed 1 night
Chambre spacieuse et literie très confortable sauf pour le lit d appoint mon fils de 13ans sentait les ressorts du sommier... Petit déjeuner avec beaucoup de choix et très bon.
Chambre spacieuse et literie très confortable sauf pour le lit d appoint mon fils de 13ans sentait les ressorts du sommier... Petit déjeuner avec beaucoup de choix et très bon.
4
Franck
Jan 28, 2026
·
Stayed 1 night
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
10
Ian
Aug 27, 2023
·
Stayed 2 nights
Lovely large room with a massive, comfortable bed. Secure parking is great. Lovely receptionist- very engaging. Easy walk into the city centre and the beautiful cathedral.
Lovely large room with a massive, comfortable bed. Secure parking is great. Lovely receptionist- very engaging. Easy walk into the city centre and the beautiful cathedral.
8
svetlana
Sep 11, 2023
·
Stayed 1 night
Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
8
patricia
Feb 22, 2026
·
Stayed 2 nights
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
10
Anthony
Jun 6, 2024
·
Stayed 1 night
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
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AI-generated summary based on recent guest reviews
Service
Many guests praise welcoming, helpful staff and smooth check-in. However, multiple reviews cite rude or unhelpful service—especially in the restaurant—plus booking or room-allocation issues and poor responses to problems.
Related guest reviews
10
Dean
Feb 3, 2026
·
Stayed 1 night
Friendliness of reception staff, very helpful. Location and layout amenities, all excellent.
Friendliness of reception staff, very helpful. Location and layout amenities, all excellent.
10
Julie
Dec 30, 2025
·
Stayed 1 night
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
8
Grozdana
Aug 25, 2023
·
Stayed 1 night
Reception was very helpful and friendly
Reception was very helpful and friendly
10
Colleen
Jan 16, 2026
·
Stayed 1 night
all was wonderful. staff exceptinally kind and helpful
all was wonderful. staff exceptinally kind and helpful
6
douglas
Aug 24, 2023
·
Stayed 1 night
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
2
david
Feb 22, 2026
·
Stayed 1 night
Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving
Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving
4
Franck
Jan 28, 2026
·
Stayed 1 night
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
10
Jean
Dec 10, 2025
·
Stayed 1 night
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
10
Alex
Dec 11, 2023
·
Stayed 1 night
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
2
NICOLAS
Jun 1, 2024
·
Stayed 1 night
Horrible séjour, personnel désagréable, vivement la renovation
Horrible séjour, personnel désagréable, vivement la renovation
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AI-generated summary based on recent guest reviews
Location
Central and walkable to the cathedral and sights in about 5–12 minutes, with easy motorway access; several guests used it as a convenient base. A few disliked the immediate surroundings or felt it was less convenient than expected.
Related guest reviews
10
Dean
Feb 3, 2026
·
Stayed 1 night
Friendliness of reception staff, very helpful. Location and layout amenities, all excellent.
Friendliness of reception staff, very helpful. Location and layout amenities, all excellent.
10
Eric
May 29, 2023
·
Stayed 2 nights
Emplacement idéal. Tout proche de la cathédrale. Accès facile par l’autoroute.
Emplacement idéal. Tout proche de la cathédrale. Accès facile par l’autoroute.
8
Robert
May 25, 2024
·
Stayed 1 night
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
10
Marc
Aug 15, 2023
·
Stayed 2 nights
Von innen schön gemacht, vor allem die Lobby. Im Zimmer waren ein paar Abplatzungen an der Decke, aber sonst war auch das Zimmer schön. Zu Fuß sind es nur ca. 10 min. in die Innenstadt, aber die Microlage am Hotel ist nicht so schön. Insgesamt würde ich das Hotel aber weiterempfehlen.
Von innen schön gemacht, vor allem die Lobby. Im Zimmer waren ein paar Abplatzungen an der Decke, aber sonst war auch das Zimmer schön. Zu Fuß sind es nur ca. 10 min. in die Innenstadt, aber die Microlage am Hotel ist nicht so schön. Insgesamt würde ich das Hotel aber weiterempfehlen.
10
BETTY
Mar 2, 2024
·
Stayed 4 nights
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
4
Franck
Jan 28, 2026
·
Stayed 1 night
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
10
Leonora
Aug 22, 2023
·
Stayed 1 night
Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
10
Alex
Dec 11, 2023
·
Stayed 1 night
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
10
Anthony
Jun 6, 2024
·
Stayed 1 night
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
6
HIROKAZU
Aug 6, 2023
·
Stayed 1 night
Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left.
Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and choice. The on-site bar and restaurant are convenient and often good, though a few guests found dinner average or pricey, and one noted room service closing earlier than stated.
Related guest reviews
8
Ian
Mar 19, 2024
·
Stayed 3 nights
The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
10
Julie
Dec 30, 2025
·
Stayed 1 night
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
8
Robert
May 25, 2024
·
Stayed 1 night
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
8
Louis
Sep 11, 2023
·
Stayed 2 nights
Trés bon hotel très proche du centre ville, de la cathédrale et du canal (pour les marches récréatives le long de l'eau). Très bon restaurant à l'intérieur de l'hotel.
Trés bon hotel très proche du centre ville, de la cathédrale et du canal (pour les marches récréatives le long de l'eau). Très bon restaurant à l'intérieur de l'hotel.
6
douglas
Aug 24, 2023
·
Stayed 1 night
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
2
david
Feb 22, 2026
·
Stayed 1 night
Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving
Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving
10
BETTY
Mar 2, 2024
·
Stayed 4 nights
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
L'accueil est chaleureux et le personnel toujours souriant. Le petit déjeuner très copieux et du choix. Le repas du soir très bien et la cuisine très bonne pas grasse et copieuse. Le personnel des chambres très compétent et souriant. La literie est très agréable et confortable. Parking pratique et souterrain. L'hôtel est à 5mn à pieds de la cathédrale et de la grande place ainsi que du Palais de Tau. Je recommande fortement cet Hôtel et nous y retournerons sans soucis.
10
Jean
Dec 10, 2025
·
Stayed 1 night
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
8
patricia
Feb 22, 2026
·
Stayed 2 nights
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
6
HIROKAZU
Aug 6, 2023
·
Stayed 1 night
Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left.
Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left.
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AI-generated summary based on recent guest reviews
10
LUIS
2 weeks ago
·
Stayed 3 nights
The reception staff was absolutely amazing!!! Everyone at the front desk was incredibly helpful and genuinely went above and beyond to assist us with anything we needed. They took the time to find the best recommendations, answer our questions, and make sure we had a wonderful experience. We will definitely recommend this hotel to everyone we know who plans to visit Reims, and we will absolutely be back!
The reception staff was absolutely amazing!!! Everyone at the front desk was incredibly helpful and genuinely went above and beyond to assist us with anything we needed. They took the time to find the best recommendations, answer our questions, and make sure we had a wonderful experience. We will definitely recommend this hotel to everyone we know who plans to visit Reims, and we will absolutely be back!
10
Lotta
4 weeks ago
·
Stayed 1 night
Hotel with cozy atmosphere and amazing breakfast!
Hotel with cozy atmosphere and amazing breakfast!
10
Julia
Sep 2, 2026
·
Stayed 4 nights
I stayed for 4 nights and it was such a nice property with helpful staff. Would definitely stay here again next visit.
I stayed for 4 nights and it was such a nice property with helpful staff. Would definitely stay here again next visit.
10
Mario
Jul 29, 2026
·
Stayed 1 night
Wonderful hotel in Reims. In front of the canal and at walking distance from the magnificent cathedral and other city landmarks. Champagne houses accessible by bus or car (even by a long but nice walk). Ample and well upkept rooms. Kind and very professional staff that will certainly make your visit even better.
Wonderful hotel in Reims. In front of the canal and at walking distance from the magnificent cathedral and other city landmarks. Champagne houses accessible by bus or car (even by a long but nice walk). Ample and well upkept rooms. Kind and very professional staff that will certainly make your visit even better.
10
Gisela
Jul 29, 2026
·
Stayed 1 night
Omg , love it love it love it , wondeful hotel , beautiful staff Thank youuuu
Omg , love it love it love it , wondeful hotel , beautiful staff Thank youuuu
FAQs about Hyatt Centric Reims
Is parking available at the property?
Parking is available on-site, but it is limited. There are also electric car charging stations available. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is offered for a fee of approximately EUR 25 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. Children aged 13 and younger eat free breakfast.
Does the property allow pets?
Pets are allowed at the property with a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Reims, steps from Place Drouet d’Erlon and Roman Reims. It is 0.4 miles from the Congress Center and 0.5 miles from Patte d'Oie Park.
What are the policies for guests staying with children?
Children are allowed at the property, and those aged 13 and younger can stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 181.5654925443573USD
- 2026-11-06: 197.546610150589USD
- 2026-11-07: 202.5407158167267USD
- 2026-11-08: 138.61623683954622USD
- 2026-11-09: 146.40810113191225USD
- 2026-11-10: 138.43780261786654USD
- 2026-11-11: 146.4380169154358USD
- 2026-11-12: 136.57897027114106USD
- 2026-11-13: 159.71944458888245USD
- 2026-11-14: 163.58673951347353USD
- 2026-11-15: 140.70034410159303USD
- 2026-11-16: 138.61623683954622USD
- 2026-11-17: 158.00333225228883USD
- 2026-11-18: 172.9642857209015USD
- 2026-11-19: 146.6267651551056USD
- 2026-11-20: 146.6267651551056USD
- 2026-11-21: 176.55135750000002USD
- 2026-11-22: 149.6370900476227USD
- 2026-11-23: 147.79620032920838USD
- 2026-11-24: 157.98335418759157USD
- 2026-11-25: 167.5836695USD
- 2026-11-26: 172.06751350000002USD
- 2026-11-27: 173.62968526957704USD
- 2026-11-28: 191.55368677212527USD
- 2026-11-29: 138.61623683954622USD
- 2026-11-30: 153.23536527909852USD
- 2026-12-01: 217.52301571063234USD
- 2026-12-02: 158.62718495237732USD
- 2026-12-03: 155.58619167800904USD
- 2026-12-04: 178.56903940737917USD
- 2026-12-05: 206.5359866660309USD
- 2026-12-06: 149.6370900476227USD
- 2026-12-07: 155.925681941803USD
- 2026-12-08: 174.75781305819703USD
- 2026-12-09: 177.4481297209015USD
- 2026-12-10: 154.13213750000003USD
- 2026-12-11: 194.49793695237733USD
- 2026-12-12: 207.94946895237734USD
- 2026-12-13: 145.17565295237733USD
- 2026-12-14: 149.6370900476227USD
- 2026-12-15: 149.6370900476227USD
- 2026-12-16: 161.30628105819704USD
- 2026-12-17: 149.6370900476227USD
- 2026-12-18: 181.03520150000003USD
- 2026-12-19: 183.1816290349274USD
- 2026-12-20: 140.120125USD
- 2026-12-21: 139.61076132050326USD
- 2026-12-22: 139.61076132050326USD
- 2026-12-23: 139.61076132050326USD
- 2026-12-24: 149.82299893905642USD
- 2026-12-25: 153.16990632910156USD
- 2026-12-26: 158.8052428748932USD
- 2026-12-27: 139.61076132050326USD
- 2026-12-28: 147.27841267979431USD
- 2026-12-29: 139.61076132050326USD
- 2026-12-30: 139.61076132050326USD
- 2026-12-31: 155.4459005079346USD
- 2027-01-01: 149.6370900476227USD
- 2027-01-02: 137.39223828668977USD
- 2027-01-03: 144.26767727909854USD
- 2027-01-04: 149.6370900476227USD
- 2027-01-05: 137.3177225USD
Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property caters to LGBTQ+ guests.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 25 per person
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Breakfast in the Room
Family Room
Snack Bar/Deli
Activities
Outdoor Furniture
Internet
Free Wi-Fi
Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite